Cisco NCS Report

Hi All,
We have Cisco NCS device. I want to generate the report which will give me the information about DCA ( Dynamic Channel Allocation) for all Radio Channels ( i.e a/b/g/n) of all APs monitored by NCS.
Does anyone has idea on how to generate this report?
Thanks in Advance.
Regards,
Prasad

There are several reports available, it depends what information you are looking for.

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NCS report getting information on external antennas

Hi,
Is it possible to run a report that shows which external antennas are configured on the APs?
And which AP templates are applied on which APs?
/Aksel

Hi,
As per my knowledge it is not possible that NCS report shows this type of information.
Further information about Cisco Prime NCS
Go through the below NCS Configuration guide.
http://www.cisco.com/c/en/us/td/docs/wireless/ncs/1-0/configuration/guide/NCS10cg/mon.html

Cisco NCS configuration backup and restore of WLC issues found

Hi,
I recently tested the process for a customer of defaulting a Cisco WLC to factory configuration and then restoring the configuration from Cisco NCS. It was not seamless to say the least and I wonder if I have just gone about it the wrong way.
Have have set the NCS platform to configuration sync with the 5508 controllers at 04:00 every day and prior to the controller defaulting I ensured that NCS also reported that the config was in sync.
I have also set NCS to complete a tftp backup of the controller every night 23:00 - interestingly though I have no idea where this is stored on the NCS platform ( a VM appliance ) or what it's filename is.
Anyway my experiences where as follows:-
1. defaulted WLC and via serial CLI ended up at the configuration wizard.
2. Set the correct LAG, management IP, hostname that NCS knew this controller by.
3. To test things just created a dummy WLAN ( SSID ) as I assumed this would be overwritten ( big mistake ! ).
At this point I connected the controller to the network and tried to restore the configuration from the config sync version.
First problem - you have to remember to set up the SNMP community string you were using as it is needed by the configuration sync process. After adding this to the controller I could push the configuration to the controller.
Second problem - failed to add the first WLAN from the backup as I have added the temporary dummy WLAN via the wizard and NCS reported a conflict. So had to delete WLAN ID 1 from the WLC GUI directly and then the config push no longer reported this error.
Third problem - for some reason did not add the TACACS server details - reported the error that it could not added them. I manually added these via a template via NCS and all was well.
Fourth problem - all but the first WLAN was in the disabled state - had to re-enable all of the WLANs
Fifth problem - any default items I had disabled or removed have not been saved - therefore I have removed the public and private SNMP communities - but these were still on the WLC after the restore. I have disabled unused ports not in the LAG as they show an error in NCS - these where not disabled after the restore.
So all in all not a very satisfactory restore process from NCS to an defaulted WLC ( ment to simulate to the customer what would be needed if they had to replace a controller due to hardware failure ).
So - anybody like to comment on what I did wrong - is there a different / better way of achieving this ??
Regards
Robert

Hello Robert,
all the tasks you did seem to be fine for me.
I was also wondering the process os restoring from NCS controller configuration backups ...
If anyone else could give another method with less drawbacks, that would be appreciated, but i doubt about it.
regards,
Guillaume.

How to configure external FTP backup server CISCO NCS 1.1

How do you configure a external FTP Server for Cisco NCS 1.1? I only get setup username/password, i also need to setup FTP server IP and directory.

from the CLI you setup a repository,
conf t
repository FTP
url ftp://
username < username> password
exit
http://www.cisco.com/en/US/docs/wireless/ncs/1.0/command/reference/cli_app_a.html#wp1013913
HTH,
Steve
Please remember to rate useful posts, and mark questions as answered

Cisco NCS admin password recovery.

Hi All
In Cisco NCS shell I have incorrectly entered the following command in order to chang ethe admin password and saved it
username admin password hash <password> role admin
and hence lost the access to shell (ssh). Is there a way to retrieve or reset the admin password. Tried to log in as single user (as in any ohter Red Hat Distribution) but didn't work. In the worst case scenario I have rebuild the server (VM) from the .ova imange, however the licenses won't work.
Any advise would be greatly appreciated.
Regards

Hello,
The only way to recover the admin password for NCS would be to use the recovery image (iso). The recovery image is not available for download from CCO. Please open a TAC case & they can special publish the image for you.
For the CLI admin password, the recovery method is the same as the physical appliance. Attach the recovery ISO, and reboot the machine. You may have to force the virtual machine to boot from the cd drive. Once it does, you will get the menu that contains the password recovery option.
Hope this helps.
Ram

Cisco NCS - FTP Error

Hi!
I got a couple of questions regarding Cisco NCS (Network Control System) Version 1.1.0.58.
1. I've just installed Cisco NCS appliance(Red Hat) in vmware vsphere and l need to backup and transfer a Backup Repository to a Windows FTP Server. I can reach the FTP Share with Filezilla and other FTP clients on my local computer, but when I create a manual backup it fails on file transfer. I can ping the FTP Server from the Cisco ncs ssh session. In "Administration --> Background Tasks --> NCS Server Backup" I've succesfully entered the FTP Servers credentials without any errors. Any suggestions? See the output from debug option(attached file):
2. Is it possible to mount either an Samba/CIFS/- or NFSshare and directly backup repository on them? I feel a bit "tied behind my back" when there's no possibility to reach Red Hat OS shell, without a Root Patch (wich seems impossible to get hands of )

Hi,
So you made a repository for backup purpose on NCS?
When you do a sh repository "name of the repository" you must see a directory listing of the FTP directory. If not than there is something wrong with the repository

Cisco NCS install signed certificate

Hello!
I have difficulties to install wildcard certificate(*.domain.com) into Cisco NCS Prime.
admin#ncs key importkey key.pem cert.perm repository ftpRepo
INFO: no staging url defined, using local space. rval:2
INFO: no staging url defined, using local space. rval:2
The WCS server is running
Changes will take affect on the next server restart
Importing RSA key and matching certificate
Everything looks good! But after server restart I see old, self-signed certificate.
Please help me with this issue.

restore.log:
Mon Mar 4 15:37:29 NOVT 2013: dowload of 2015_02_16.crt from repository ftpRepo: success.
Mon Mar 4 15:37:29 NOVT 2013: dowload of 2015_02_16.key from repository ftpRepo: success.
ADE.log:
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: transfer: cars_xfer_util.c[125] [admin]: full url is ftp://10.54.111.20/2015_02_16.key
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:backup: br_backup.c[41] [admin]: flushing the staging area
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: locks:file: lock.c[385] [admin]: released backup lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[252] [admin]: running date
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[52] [admin]: created backup history lock file
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[76] [admin]: obtained backup history lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[160] [admin]: loaded history file /var/log/restore.log
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[118] [admin]: stored backup history file
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[118] [admin]: stored backup history file
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[90] [admin]: released backup history lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[310] [admin]: added record to history
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: locks:file: lock.c[371] [admin]: obtained backup lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: config:backup: br_stage.c[72] [admin]: staging config set to default settings
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:backup: br_backup.c[41] [admin]: flushing the staging area
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: locks:file: lock.c[371] [admin]: obtained repos-mgr lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: config:repository: rm_repos_cfg.c[173] [admin]: loaded repository ftpRepo
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: locks:file: lock.c[385] [admin]: released repos-mgr lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: transfer: cars_xfer.c[54] [admin]: ftp copy in of 2015_02_16.crt requested
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: transfer: cars_xfer_util.c[92] [admin]: ftp get source - 2015_02_16.crt
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: transfer: cars_xfer_util.c[93] [admin]: ftp get destination - /opt/CSCOncs/migrate/restore/2015_02_16.crt
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: transfer: cars_xfer_util.c[112] [admin]: initializing curl
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: transfer: cars_xfer_util.c[125] [admin]: full url is ftp://10.54.111.20/2015_02_16.crt
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:backup: br_backup.c[41] [admin]: flushing the staging area
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: locks:file: lock.c[385] [admin]: released backup lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[252] [admin]: running date
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[76] [admin]: obtained backup history lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[160] [admin]: loaded history file /var/log/restore.log
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[118] [admin]: stored backup history file
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[118] [admin]: stored backup history file
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[90] [admin]: released backup history lock
Mar 4 15:37:29 sib-ncs01 debugd[3452]: [6990]: backup-restore:history: br_history.c[310] [admin]: added record to history
keyadmin-0-1.log:
03/01/13 16:00:14.962 INFO [system] [main] Setting management interface address to 10.54.11.108
03/01/13 16:00:14.968 INFO [system] [main] Setting peer server interface address to 10.54.11.108
03/01/13 16:00:14.968 INFO [system] [main] Setting client interface address to 10.54.11.108
03/01/13 16:00:14.968 INFO [system] [main] Setting local host name to sib-ncs01
03/01/13 16:00:17.647 INFO [admin] [main] The WCS server is running
03/01/13 16:00:17.647 INFO [admin] [main] Changes will take affect on the next server restart
03/01/13 16:00:17.647 INFO [admin] [main] Importing RSA key and matching certificate
Other logs dont show issues.

Failed to send E-Mail Alerts using Cisco NCS

Hi,
I was trying to configure the Email Alert Notication on Cisco NCS but it is not working.
I SMTP server is configured and I add the server IP to NCS (Administration > Setting > Mail Server Configuration). When I click the Test button I always end up with the error message saying "Failed to send mail to primary SMTP server. Please make sure that you save mail configuration by hitting 'Save' button.". I tried saving it but I still end up with the same error. Did anybody encountered this on NCS?
Regards,
Leonard

I have a slightly different issue. We have an existing NCS box with the email account configured and it emails to one person. When I add my name to the list of recipients, it only emails the first person in the list. It seems to ignore the second person.
Oddly enough, when I click on "test", it sends an email to the first person in the list, and that person can see in the email that I was copied on the email. But my email never appears. I even added my Yahoo! email account, and don't get it there either.
Don't see anything in spam folders either. Anyone know if there's a bug with adding more than one email address in NCS?

Cisco Historical Report no displays data after an CCX update

Hi team.
I have an issue with the Cisco Historical Report.
On December 14 we performed a version update of UCCX:
New Version 8.5.1.11004-25
Old Version 8.5.1.10000-37
Now I am informed by the Call Center Supervisor can not generate reports in the CHR with dates before 14 December.
When you request a report, for example, the 1st to March 31, 2012, the error "No report data to display the specified date range." (See attached image Cisco Historical Report (4). JPG).
When asked the same report, but from the 1st to 31 January 2013, the report is generated successfully and the Supervisor can see the data.
Anyone have idea why this happens?. You should not miss the update data to make and less with the UCCX server restart. Or can it?.
Thanks in advance.
Best regards.
Ernesto González

Up

Cisco Historical reports Data Mismatches

dear all
i need to ask you about cisco Historical reports, i am using UCCX 8.6 and CUCM 8.6
i am collecting data of calls presented handled and Abundant from these three reports:
ccdr Call detail
csq detail
call abandont detail
from all these reports data is different and difference is around 1000 calls of all month, abundant presented and handle all three are showing data mismatched,
Second question is which report i should use to get data of: presented calls, handled calls abundant calls and per agent abundant calls, please suggest
please help me to resolve this issue

Kindly read the following for better understanding of their relationship
a) UCCX Reporting Guide - Data reconciliation between reports
b) UCCX Report Developer Guide - Interpret Database Records
Thanks!
-JT-

Remove a report from CUCM Cisco Unified Reporting

Hello,
I did a Unified CM Cluster Overview report in CUCM 8.6 (a cluster with 2 nodes, replication is good) but it took a long time. So I stopped the process.
But when I enter the Unified CM Cluster Overview in Unified Reporting, it shows that generated report. And when I click it, it shows
"ERROR : Fatal error encountered while validating report XML with schema".
My question is : How can I delete a report from Cisco Unified Reporting ?
I searched in Cisco Unified Reporting Administration Guide and I didn't found a way to do it.
EDIT : Well the report was being generated, and the report can finally be displayed. But the question remains open. How can I delete this report ?
Thank you for your answers.

Hi Mohamed,
Generate a new report, it will overwrite the old one. There is no option to delete it from cucm admin page. If you are concerned about the time it took to generate the report the first time then restart the Database Layer Monitor and Tomcat services before running a fresh report. Tomcat needs to be restarted from CLI of the Pub ( utils service restart Cisco Tomcat ), it is case sensitive.
HTH
Manish

Cisco Prime Network Control System (NCS) - Reports

Hiya Supporters !
Just wonder how to make a report showing me which AP's in my setup that NEVER have any associated clients on, and/or over a given period of time, like 1 or months.
seems like I can get some reports under :
reports - report launch pad - clients
but i can not get clients count = 0 by "AP name"
anyone know how ?
I use WLC's versions 7.0.116 and NCS 1.0.2.29 appliance on ESX

mbilgrav,
There is a command on the NCS CLI that looks interesting:
# ncs db reinitdb
wilab-ncs/admin# ncs db ? reinitdb Reinitialize NCS database by dropping all the tables
DISCLAIMER: I'm not a database guy, I've never used this command, and I have no idea what the ramifications are (I've searched and haven't found much). If you do decide to try it, snapshot/backup first and proceed at your own risk.
UPDATE: Curiousity got the best of me and I ran this command on my own lab NCS. I can confirm that this wipes out the NCS database completely and dumps you back to defaults. All user accounts except root are deleted, along with maps, devices and settings. The only thing that appears to be preserved is licensing. So... this could be useful if you wanted to re-attempt a WCS database migration: You could delete the offending AP entry within WCS first, then migrate your db over to NCS and presumably it would import without this AP record. That's assuming you came over from WCS in the first place, which I don't think you mentioned.
Other than that, you could try TAC. It sounds like a corrupt database entry or a bug to me, so maybe they can give you a sql query that will clear it out from the CLI or something.
If it were my system, I would snapshot/backup the 1.0 installation and then upgrade to 1.1. If you don't like the upgrade or if it breaks anything, you can restore your 1.0 snapshot.
Please let us know if/how you are able to resolve the issue.
Justin

NCS reports based on AP groups

Hello,
I am wondering if it is possible to create reports in NCS and have them filtered according to AP Groups created on a WLC.
I am wanting to generate reports based on the AP's in certain AP Groups.
If it's not possible by using the WLC AP Groups, is there another method to create a criteria/filter in NCS based on a group of AP's
Thanks in advance for any help or suggestions.
Cheers,
Jeremy Keen

Please refer to AP summary reports from the report section
http://www.cisco.com/en/US/docs/wireless/ncs/1.1/configuration/guide/reps.html#wp1138497

Cisco NCS Prime - Possible Database Issue?!

Hello;
I appear to have problems with our NCS Prime database, I am running NCS in HA environment and over the last few months been running on the secondary server and collecting reports fine.
After failing back I have noticed that no data appears when I run reports on have a "flat-line" on all reports which gather data such as Client Traffic, once I failed back again to run on the secondary server in an attempt to gather some data the same problem occurs. I do however seem to have a small peak in data last night for 4 hours but this then dropped off.
Is there any way to see if I have lost the historical data?
Thanks
John

Issues I have seen is from upgrading. Have you upgraded to PI 1.3 or was PI 1.3 a greasy install? Also they might have some commands that they will have you issue or they will issue, but it's better for them to give you those than telling you what to issue because you don't want to loose everything.
Sent from Cisco Technical Support iPhone App

NCS reports email as zip files

I recently migrated from WCS to NCS and since the migration all the reports are being sent inside a zip file. I remember having this issue when I first installed WCS many years ago, however I am unsure what was done to correct it. I have checked the Administration section of NCS to try and find the setting but no luck or within the Report Launch pad on any of the migrated reports or the new reports.
I don't want them sent as zip files but as either native CSV or PDF as specified within the appropriate report. The reports are never that big to need compressing into a zip plus the mail server they send through will accept up to 20-25MB attachments which is much greater than the native size of any of the reports generated through NCS or WCS.

I agree, I email quite a few csv reports and the file size is typically under 1k. It is strange they don't making the zip file an option instead of doing it mandantory with every e-mail. I find it very cumbersome when dealing with 10 - 12 reports and having to unzip every file first.

Cisco NCS Report

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