Cisco PI 1.3 cannot access to the WebUI with root user

Hello,
We work on PI 1.3. I've to make a reinit of the database.
Since this action, the root user cannot access to the webUI.
I do the command to reset root password but the user doesn't exist.
ncs password root password "password"
CompilerOracle: exclude org/snmp4j/Snmp.send
Loading USER - root
EXECUTION FAILED. Details:
                Cannot find user: root
Thanks
Best regards

this seems to be a BUG
CSCud03122    PI 1.2 Root account deleted after upgrade
You can contact TAC for more details and workaround of the BUG
Did you upgarded from WCS to NCS > PI ?
If you are not concerned about the database then you can try the below steps :
1. ncs stop
2. ncs db reinitdb
3. ncs start
4. ncs password root password <newPasswd>
Thanks-
Afroz
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