Cisco Prime Infrastructure 1.3 stops working

Hi,
I have strange behavior with our CPI at the customer site. With no apparent reason we have noticed that the web interface was not accessible. After the restart all proceses were in up and running state and we were able to log in again. This is the second time we have this behaviour. We have 4.16 update pathch installed on the server. 
My guestion is has anyone experianced this sort of behaviour and where we should start troubleshoot?
I have notices in the log file hm-1-0.log following error:
02/12/14 15:14:12.089 ERROR [system] [Thread-32] Attemtping to start NCS due to NCS server is not in running state; NCS server status = 1 
02/12/14 15:14:24.111 INFO  [system] [Thread-32] All failed NCS services have been restarted 
02/12/14 15:15:00.242 INFO  [database] [Thread-32] OracleSchemaUtil dbServerUp(): wcs errorCode = 1034 
02/12/14 15:15:42.411 INFO  [database] [Thread-32] OracleSchemaUtil dbServerUp(): wcs errorCode = 1034 
02/12/14 15:16:24.575 INFO  [database] [Thread-32] OracleSchemaUtil dbServerUp(): wcs errorCode = 1034 
And in the alert_wcs.log I can see a lot of this messages:
Process m000 died, see its trace file
Tue Feb 11 13:46:06 2014
Process W001 died, see its trace file
Tue Feb 11 13:46:27 2014
Process m000 died, see its trace file
Tue Feb 11 13:53:01 2014
Process W005 died, see its trace file
Tue Feb 11 13:54:26 2014
Process W003 died, see its trace file
Any help is very appreciated.
Regards,
Jelena

Hi,
Here is the output of the df -h command. I beleave we have enough space.
ade # df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/smosvg-rootvol
                      1.9G  316M  1.5G  18% /
/dev/mapper/smosvg-tmpvol
                      1.9G   36M  1.8G   2% /tmp
/dev/sda3             965M   18M  898M   2% /storedconfig
/dev/mapper/smosvg-recvol
                       93M  5.6M   83M   7% /recovery
/dev/mapper/smosvg-home
                       93M  5.6M   83M   7% /home
/dev/mapper/smosvg-optvol
                      141G   62G   72G  47% /opt
/dev/mapper/smosvg-usrvol
                      5.7G  1.2G  4.3G  22% /usr
/dev/mapper/smosvg-varvol
                      1.9G  101M  1.7G   6% /var
/dev/mapper/smosvg-storeddatavol
                      3.8G  146M  3.5G   4% /storeddata
/dev/mapper/smosvg-altrootvol
                       93M  5.6M   83M   7% /altroot
/dev/mapper/smosvg-localdiskvol
                       29G  6.9G   20G  26% /localdisk
/dev/sda1              99M   13M   82M  14% /boot
tmpfs                 3.9G  2.0G  1.9G  51% /dev/shm
Thanks
Jelena

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    2. The license file that is installed on that new LMS server.
    #1 is based on Cisco agreeing, usually through the partner or reseller you are working with, that you are entitled to order the upgrade SKU (vs. buy a complete new product). The upgrade SKUs are all listed in the ordering guide here.
    L-PI12-1.5K-UP (note - NOT the 1.1 product description you noted in the original post) would be the SKU for a major upgrade from LMS 2.x/3.x to the current Prime Infrastructure 1.2 release at the 1500 device license level. That upgrade includes licenses for both PI 1.2 and Prime LMS 4.2. You may choose which to install - most LMS customers stick with LMS for now as PI 1.2 does not yet have full feature parity. Your managed devices should not exceed 1500 combined (in this case) but that combined number is not enforced technically by the product's license daemon.
    Once you have purchased the product and have the media you can install it on any host that meets the installation prerequisites as far as OS, memory, disk etc. A clean installation of LMS does not check for or require a previous installation as far as technical checks.
    #2 - Once you have installed the new LMS server (and optionally a step near the end of installation, you need to add in the license file (*.lic file). That is obtained through the Cisco licensing portal (or via the TAC if you prefer) using the Product Activation Key (PAK) received with your product.

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