Close a course

I would like to be able to close a course on a button click but 'Close Course' is not an action option. Does anybody have any ideas. I know they could click the red 'x' to close the window but I would also like to put it behind a 'Close' button. Thx.

Hi there
This one should be pretty easy to accomplish. But please note it will not be reliable by any means.
Configure the project so it closes when it finishes. (Edit > Preferences... > Project > Start and End).
Insert a slide at the end of the project that is timed to play for perhaps .1 seconds.
Insert your Button object and configure it to jump to the last slide.
Copy and paste as needed.
In practice, user clicks the button and it jumps to the last slide. Last slide plays ever so briefly and the project ends. The end action says to close the project so if it can close, it will.
The caveat here is that closing the window is often problmatic. There is no surefire solution. Too many variables in the mix. Things like how the window was opened to begin with, the browser being used. Perhaps even the VERSION of the browser being used. Etc.
Cheers... Rick
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Similar Messages

Can you specify actions to perform if the users closes the course?

I know you can specify what happens at the -end- of the project, but is it possible to have actions that run if someone clicks the X button at the top right of the window to close the course?

Not in Captivate. But you can add JavaScript to the HTM publishing templates that can do something at this point.
You'll need to investigate the onUnload and onBeforeUnload JavaScript events.

Button to Close the Course

I will like to have an Button at the last slide where U can EXIT the course
Do i use EXECUTE JAVASCRIPT or ASSIGN... what command do I put in ASSIGN

Closing the course depends on a lot of things, have a look at #10 in the FAQ: http://forums.adobe.com/thread/473021
Normally I use the action On End for the Project (Preferences, Project, Start and End), set Project End Options to the Action 'Close Project' instead of Stop Project. But not sure it will be functional for you.
Lilybiri

Articulate Storyline courses in Adobe Connect Pro 7.5 don't resume when learner closes and revisits

Hello,
I'm brand new to this forum, so please forgive any breaches of etiquette, but I really hope someone from the Community can help wth a strange, somewhat random issue with some Articulate Storyline courses hosted in Adobe Connect Pro 7.5.
We have more than 20 Storyline courses that have been published and uploaded over the last year. If a learner closes the course before completing the end-of-course quiz, their progress should be saved and when they reopen the course they should see a prompt asking if they want to resume where they left off (see below). This functionality is set up within the player settings of Storyline before the course is published, and all courses were prompting to resume until a couple of weeks ago.
Resume Prompt:
Storyline Player Settings:
Around May 31, we noticed that some of the courses were starting over from the beginning slide, even if the learner had previously completed part or all of the course. I opened about 10 courses that day, and 3 or 4 prompted me correctly; the other 6 or 7 started over at the beginning. The strange thing is that all of the courses are published the same way using the following settings in Storyline (3 screens below).
Publish Settings Screen 1
Publish Settings Screen 2
Publish Settings Screen 3
The even stranger thing is that a course that didn't resume properly last week, now resumes correctly for my coworker but doesn't prompt me upon revisitng/resuming the course. On Monday I opened 12 courses and only 2 of them resumed correctly. Today I checked those same 12 courses: 5 prompted to resume correctly (including the 2 that worked on Monday), 7 did not prompt me. When my coworker opened the same 12 courses - 2 of the 7 that weren't working for me DID prompt her when she reopened the course link.
Unfortunately I haven't been able to establish any patterns as to why some courses always prompt to resume, why some courses never prompt /always restart from the beginning and why some courses prompt when my coworker opens them but not when I do.
At this point, I'm not even sure where to start, what to check or what questions to ask, so any and all help or suggestions are GREATLY appreciated.
Diana

To uninstall the add-in, go to your Start Menu, then Control Panel. Find Add/Remove Programs or Uninstall or change a program. Sort the list by name, and you should see the Adobe Connect Add-In. Select it and then click Uninstall.
I believe there was an issue with Flash Player 11.2 or 11.3 that caused the version notification to show in Connect incorrectly. If the uninstaller doesn't work, then it may need to be solved by Adobe. You can also uninstall Flash Player from the dialog shown above, though the application in the KB article is a more complete uninstaller.
The Connect 8 add-in is backward compatible, though the Connect 9 add-in is not, so be sure you don't have that. As you can see in the screen shot above, I have both add-ins installed.
Have you gone to the Test My Computer page for your Connect server? There is also the option to install the add-in there, and get feed back on what may be causing these issues? You can access that from your Getting Started page, found on the Home Page of Connect Central, Resources tab.
Or you should be able to insert your server URL in this link, http://YourServerURL/common/help/en/support/meeting_test.htm for the test page.

Can I lock a course if the user closes it before the end?

So if I have a 10 question quiz and if on question 5 the user closes the course can I lock them out?

Sure. Set the LMS not to allow them any more than a single attempt on the module. The Captivate content doesn't control this.

How can we make the Retake Quiz button only appear when user reenters the course?

In a Captivate 8 Quiz, we need to force the user to close the course (so attempts are captured by the LMS) from the Quiz Results page. The Retake Quiz button cannot show at this time. However, when the learner reenters the course from the LMS, the bookmarking brings the user to the Results page again. We need a Retake Quiz button to only show when the user reenters the course, not on Quiz completion. Disabling the bookmarking disables the reporting of attempts. Does anyone know a way to make that happen or a workaround?

Have a look at my blog post:
http://blog.lilybiri.com/review-only-incorrect-slides-captivate-6
Lilybiri

How to build an "Exit Course" button at the end of a course

Hello,
As I am building my courses I cannot for the life of me figure out how to add a button at the end of my course that will end my course. If they click through the course and answer the quiz they are getting credit but once they get to the results page, I need something there that they can click to close the course.
Please help I am lost finding this is Captivate 6.

Sooo, which method are you wanting to use?
Earlier I outlined the steps for the close project at end.
If you are wanting to use the JavaScript solution, you insert a button. Then in the action, you tell the button to execute JavaScript. Then you click the Script Window button and enter the window.close(); code.
Cheers... Rick

Calling a function in the HTML window the course sits inside - Captivate 8

Hi,
I've scoured the forums for an answer to this but as yet have come up blank.
Our LMS launches a course in a popup window and inside of this the .htm Captivate output file sits.
Currently this pop up window has a button in it which executes a function. The problem is this button is rather unsightly sitting above the course in the HTML window and I'd like to be able to call this function from inside the Captivate course itself.
The function is called closeSCOContent() and it closes the course window but crucially forwards the user to a feedback page.
So essentially is it possible to call this function using the Javascript function in Captivate 8?
I hope I've explained that sufficiently
Many thanks!

Hi,
This gave me the nudge in the right direction I needed, after a bit of basic frameset research I've got the desired functionality.
Huge thanks!

Remembering a users actions if course completed in multiple instances

I have a course that consists of around 30 tutorials and an assessment. I've created the tutoirals as seperate projects that the main course then links out to. The assessment is hosted in this original course file as well so that it's interactions can be fed back to our LMS (Totara moodle).
To help users keep track of what sections they've compeleted I've created a menu screen that they're returned to at the end of each module (see below).
Currently I've got it set up so that the advanced actions that launch the tutorials also show the hidden green images on this screen. This works ok, but if you close the course down and then return to it the images are all hidden again.
Any tips on a straight forward way of getting this to work so that this information is not lost. I'll probably play around with using user variables to see if they are stored along with the bookmarking and will report back if successful.
Thanks in advance
Rob

Hi NickGG,
Curious what kind of LMS you have? We have Scorm 1.2 (Meridian).
I have created CBT much like yours with hidden images that when the user completes they "show" through Advanced Actions etc... My client has requested that the user should be able to log in from ANY computer so the widget would not help me as it stores it as a cookie on the user computer. But it seems your LMS allows it to store on the LMS so that no matter where the user logs in from, the items they have completed or triggered are stored.
Am I correct in understanding that is what your LMS is doing? If so, I'm so excited I can't stand it!
Thank you!

Close window not working when publishing as HTML5 on Adobe Connect using CP8

Hi all,
I'm trying to get a button that closes the project/window at the end of a video. I am using CP8.
I can get it to work when publishing as SWF to Adobe Captivate.
It also works when publishing as HTML5 but not on an LMS (Adobe Connect).
I have tried various methods including
- On success execute a Javascript = window.close()
- On success - exit
- On success execute advanced action = Assign cpCmdExit with 1
I also tried adjusting the slide settings On Exit: exit and the publishing settings Project End Options: Action: Close project.
Nothing works.
Any ideas?
Many thanks,
Aimee

Hi Aimee,
Can you test this to close the course window:
Insert 2 buttons or smart shape used as buttons (as Finish course buttons).
On the first button apply an action to execute javascript and in the script window, use this script: parent.close()
On the second button apply an action to execute javascript and in the script window, use this script: top.window.close()
Upload the published project on your LMS and check if any of these works for you.
Thanks
Himanshu

Bookmark Captivate-developed course in LMS

We're trying to get the bookmark feature to work with a Captivate-developed
course (using Captivate 3, course is SCORM 1.2) on the SkillPort LMS. We had assumed that it was sufficient to use the appropriate SCORM.htm and scorm_support.js files (i.e., those that are part of the Adobe Captivate program). However, the bookmarking feature does not seem to work on the course that we loaded to SkillPort. So now I'm thinking that I must have made some wrong selections under Preferences. I'm wondering --
1. Under the Quiz Reporting "Advanced Functions," should I de-select "Never send Resume Data"?
2. Under Quiz Reporting, should I have selected "Interactions and score"? Does the LMS need the interactions in order to note where the learner stopped his session?
3. Or should I have added a playbar to the course, so that the learner could click the playbar's x to exit from the course? (Currently there is no playbar, and the learner just clicks the x in the upper right window corner to close the course.) Although my SkillPort contact tells me that the playbar can be problematic, so I'm thinking we should leave it out. (We don't need it, as we use buttons in the course for navigation.)
Thank you for any insights! This is new territory for me, and the Captivate online help doesn't explain the bookmarking feature.
(Note: I had originally tacked this question onto another topic on this forum, but since it was in an inappropriate category I suspect no one found it, so now I'm posting it in this eLearning section.)

Here's an update. After I de-selected "Never send Resume Data" and also changed the Reporting tab (to not report) on the quiz questions (since in our case, the questions are not the basis for successful completion), we re-published the course at the LMS, and now the bookmarking feature works when you are into the course a ways, for example, if you leave the course at, say page 11, when you later return, page 1 opens only momentarily and right away page 11 is displayed, which is good.
However, it seems if you exit the course at an earlier page, for example, page 6, that the course goes only to page 2 (instead of page 6) later when you resume. We're wondering whether this may relate to -- perhaps we need a quiz question earlier in the course, or perhaps we should delete a silly text animation that I put on page 2, or perhaps something else is causing the first few pages in the course not to correctly activate the bookmark/resume function.
- Jan

Course completion communication

Using Captivate 4 output is swf/html
I am very new to elearning development. On the last page of my course I have a homemade exit button. I need this button to close the course and communicate completion of the course to an LMS. There is no need to track anything other than completion. How do I do this?

Each version of Flash Player includes important security fixes. If you're really using Flash Player 11 as your corporate standard, you're vulnerable to a large body of publicly disclosed issues which have been resolved in current versions. I doubt that this is actually the case.
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
There's some decent guidance here, but the bottom line is that a lot of content will need to be patched to work in the world of IE11+.
Internet Explorer Dev Center
You can try to work around these issues by using Compatibility View:
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

Do you deploy courseware to a LMS? (exit the course - revisited)

Hello all,
For some time there have been grumbling from developers having difficulty building a working exit button or experiencing a non-functional Close button on the Playbar. I've been in that situation myself so, so I hope I can help others. To that end, I am building a matrix for what works and on what LMS's an exit script works on.
I think I have determined that exit scripts and the Playbar close work fairly consistently when the Captivate course is opened in a child window (i.e. pop-up or separate window from the launch page).
Note: This problem only appears to manifest itself when Preferences/Quiz/Reporting (for AICC/SCORM) is enabled.
Can you please add your insight:
How do you handle closing a course?
a) Do you enable the Playbar's close button?
b) Do you disable the Playbar and use your own custom navigation (what I do)?
c) Do you instruct the learner to close the course by closing the browser window?
d) Other?
What LMS's have you had success or failure with?
If you employ a custom exit button, what script do you use?
examples:
window.open('', '_self', '');
window.close();
top.window.close(); - this script works most consistently when a Captivate course opens in a child window
history.back(-x) - I use this script when a Captivate course opens in the parent (launch) window. This results in taking the learner back to the launch page. "x" is equivalent to the number of browser "back clicks".
In which browsers have you experienced inconsistencies? In other words, if the exit button worked in one browser but not another.
Have you experienced any difficulties when exiting and marking the course as complete?
Thank you for your input.
Shawn

Hi Shawn,
Captivate offers two separate bookmark / resume mechanisms.
1) The Self-paced learning / TOC option, which brings you the standard (not very appealing and not custimizable) Adobe Captivate resume message. The bookmark is stored a as "Flash cookie" on the users machine. If you use this in an LMS (and have enabled "Never Send Resume Data") then you would be able to get a prompt, but it is not a true bookmark as it is not stored in the LMS database, but instead on the computer used to access the course.
2) The "SCORM" bookmark / resume functionality, which is enabled by default when you publish your course to an LMS and which doesn't offer a resume message, but simply teleports the user to the last location.
When using the SCORM bookmark there is no way to get a resume message to the user. Typically a SCORM bookmark / resume point isn't actually handled by the LMS (it's only stored in the LMS database) but it is handled by the SCORM content. This applies for Captivate as well. The Bookmark / Resume functionality that Captivate uses is built into the Captivate SWF and basically what it does it to read the value of the SCORM field "cmi.core.lesson_location" (SCORM 1.2) or "cmi.location" (SCORM 2004) and then teleport the user there. The LMS does not have any control over this and any prompt to the users should be initiated by Captivate, but unfortunately that is not supported.
As you write yourself you can actually disable the SCORM bookmark functionality by enabling "Never Send Resume Data" and this is what I consistently do on all Captivate courses published to an LMS. It's not very user friendly to just teleport a user to a certain page and in Captivate 4, 5 and 5.5 it is even worse because once the user reaches the last page of the course this page will be bookmarked for ever and ever, constantly teleporting the user to the last page in your course when it is relaunched. This problem is fixed in Captivate 6 though (if you enable the setting).
@ureymills00 - Yes you can do this with a widget, but it would be a custom programming job because the widget would need to be able to initiate and communicate with your LMS in order to set and retrieve values to and from the database. Not two LMS's are alike, so it will be difficult to create a generic widget that would work across the board, but a custom widget built to your specific LMS should work.
www.cpguru.com - Adobe Captivate Widgets, Tutorials, Tips and Tricks and much more..

Does the Flash Player (Win7 / IE 9+) cache content outside of the browser?

I have encountered a technical issue using Flash (CC) content in Captivate 7. I am distributing the content to a customer with approximately 1000 Windows PC's running IE 9 +. Some of these computers have no issue but a small number experience a problem which prevents them from downloading content after an undetermined point. There is no apparent pattern to identify either a fault in the content or a fault in the workstation build.
The problem looks like this:
The user is able to access the content - sometimes several courses, sometimes only one.
At some point during a course -it will stop playing (failing to load the next page).
The user can close the course and reload - but is always stops in the same place it originally failed.
The user can load previously accessed courses and these work without issue.
The user is unable to load any new courses (previously un-accessed) - resulting in a blank page.
No application events are logged when this occurs so there is little to examine when it occurs. We have anecdotal evidence that the issue can sometimes be resolved by clearing the browser cache - but not always. Also - we have unconfirmed reports that the problem can "resolve itself" after several weeks.
From my perspective it looks like one of the following scenarios is causing the problem:
The Flash Player is caching content in a location other than the browser cache and reaches a limit. The cache is not overwriting content so then fails to download any new content.
The Flash Player experiences a problem which prevents it from downloading content (corrupt files, registry issue, or policy restriction).
We have several other customers who access this content at different sites - and none have reported this specific issue, so we are confident that the delivery mechanism is sound. The customers workstations are generally new machines with plenty of capacity, and they have a 200 Mb leased line connection to the Internet. The customer has assured us they do not use a caching proxy server on site, nor any bandwidth optimisation tools so in theory, the client connection is direct to the Internet. Additionally - the fact that this issue affects isolated workstations suggests the problem lies at the endpoint - not in the transmission path.
Has anyone encountered this type of issue before - or does anyone have any knowledge of Flash Player caching operations?
Regards

IE will roll cache like any other browser. Keep as much as the user allows and start recycling when that gets filled. At no point will IE "fill up" on any single or multiple sites and be unable to download any more content. Downloading is all a browser does and Flash is not excluded from that unlimited party. However if you never remove content properly and continue to download endless content, you could encounter RAM issues. You don't have unlimited RAM so you may be hitting a wall. But as long as you're disposing any content you loaded that you no longer need, that isn't an issue.
You're going to need to install some custom logging if you really want to debug a clients client. The most popular thing a Flash application will do is fail silently and lock up because you did not provide any failsafe measures for various common issues. From common crossdomain policy issues to flaky connections failing in the middle of a download, you need to handle all these situations and act appropriately. If any content is failing to load in Flash you can be sure if you try {} catch () {} you'll be given a top level chance to send out a log notice to yourself. That's of course assuming you have the standard IOErrorEvent, SecurityErrorEvent, etc already in place to also log.
If you had access to the offending machines then opening the developer tools in IE and using the network manager would be the easiest way to see what's going on. If you click to load more content and see no network request, the requesting itself has an issue (could be a million reasons). If you see the request go out then you'll either see it fail in the middle or complete. If it fails you should have code to handle that. If it completes and the app still locks up, you probably have ABC that isn't playing nicely and should be "caught" and logged.
There's just no one way to approach this. Only layers of error handling and logging are your best friends when it comes to debugging this kind of thing.
Personally I've seen clients boast they have XMbit lines and their network is otherwise perfect, when it had old grade (100mbit) eth cables and the little things that schools and large companies tend to overlook in the long run. It's easy to replace a faulty switch or eth card but in-wall cable, not so often.

What does work right in Captivate?

I'm getting fatigued by all the issues I've discovered in Captivate and Adobe's total lack of support for these issues.
All they ever want you to do is upgrade for a price.
If anyone can shed some light on the following issues within the next 4 days, I'll be happy and continue my track, creating my courses in Captivate.
After this period, I'm reverting back to my pervious IDE.
My issues are ALL surrounding SCORM2004 publishing and compliance in Captivate eLearning suite 2 (and "No" I'm not updating, spending more money on this suite of disfunctional tools is not being considered).
List of issues:
1. Multi-SCO menu does not correctly display progress in each project.
2. When publishing as SCORM, I am unable to use the #_fs.htm file - captivate is not able to use it.
3. After upgrading to CP 5.0.2, Closed Captions have gone back to the broken state (displaying only in bottom left corner) after I corrected it in CP 5.0.
4. When resizing a project smaller (using equal resize percentages and ensuring Captions and objects get resized) the project and captions resize, but images and image buttons only resize vertically (i.e. they get squeezed vertically but remain the same width).
5. When displaying a project as full screen, you cannot use SCORM support.
6. When using SCORM support, bookmarking does not function.
Scenario: (the first project of my 5 initial projects)
I publish a Multi SCO project consisting of 14 CP5 projects. Each project has buttons that, when clicked, "continue" to the next slide. The TOC reflects completion of each slide in every module.
At the end of each project, the final button jumps to the next project via "File or URL", pointing to the htm start page of that next project.
My projects all contain both slide and object audio, so I'm not going back to CP5.0 due to the loading issue CP5.0.2 corrects.
Using the Multi-SCO-Publisher-2, the LMS menu checks some but not all modules (even though all pages have been completed in each), as well, I may be in module 13 (example) and get bounced back to module 2 (which coincidently has no check beside it).
Question: Why would module 2 not get a check in the Multi SCO menu when I continue on every page and get a completion status on every page in the TOC.
Question: Why would it get all the way to module 13 until it realizes module 2 has no check in the Multi-SCO menu?
I have combed through ALL my files and consistently have the same functions throughout every slide and every last slide - i.e. module 1 through 13 all continue to next pages until last page where it jumps to next URL.
In the case of module 14, I finalize the course with an End button and it closes the course window to return to the LMS.
The user returns to have no completions in the project menu and no checkmarks in each page.
Items 1, 3, 5, and 6 above are essential SCORM functions that fail in Captivate 5. WHY???
Item 4 above is clearly a blatently obvious bug. Why was it not obvious to Adobe in testing?
Item 2 above, is clearly a bother, as we keep having to deal with the end user and the limited browser viewing area they have due to excessive browser tool-bar usage.
If Anyone can assist in resolving these Captivate issues I have, I will even pay for the service - It's just to bad Adobe can't figure them out before they move this overpriced elephant to market.
My final objective is to have a single TOC per course that opens in a new window with no toolbars (like the non-SCORM publish can do), but it must be SCORM2004 compliant AND have bookmarks working.

This:
IR port for the Apple Remote.

Close a course

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