Cloud for Customer - Security training

Please share the courses which can be attended to get an understanding of Security concepts of SAP Cloud for Customer. Thanks

Seems like this is in the works based on Angela's comment at the link:
http://scn.sap.com/community/cloud-for-customer/blog/2014/09/17/lets-get-the-c4c-education-party-going
  Angela Browne wrote:
Hi Thierry,
The certification framework is also in the works. Stay tuned.
Cheers,
Angela
Please stay tuned. Thank you.

Similar Messages

  • Training and certification for SAP cloud for customer

    Hi,
    I want to know if there are any professional training and certification available for SAP C4C.
    Thanks

    Hi Shweta,
    yes there are professional Training for SAP C4C. For example following courses are advisable.
    C4C50 SAP Cloud for Customer – Integration with On-premise SAP Solutions
    C4C30 SAP Cloud Applications Studio
    C4C10 SAP Cloud for Customer - Project Implementation No rating available
    Goto Site: https://training.sap.com/shop/sap-search/scheduled-courses?q=c4c
    At the Moment SAP finish the C4C Certification Program. So they say it will come in Q1/2015.
    You can watch the Progress for the Cloud certification program on SCN in this post:
    http://scn.sap.com/community/training-and-education/certification/blog/2014/12/18/exciting-upcoming-changes-for-sap-cloud-certification
    I hope this Information helps you
    Kind regards
    Carola

  • SAP JAM integration with Cloud for Customer

    I'm in the middle of the setup of the SAP JAM to C4C integration and using the guide here https://websmp109.sap-ag.de/~sapidb/012002523100002202222015E/C4C_JAM_WP_1502.pdf.
    In section 2.4.1.1, it says "Contact your SuccessFactor, SAP Jam customer support or administrator to get the SuccessFactors Secured
    Token Service certificate for your SAPJam company."
    Since it is the first time I deal with SuccessFactors, I have no idea who to contact to get this "signing certificate". Do I need to contact the SF Cloud support team or is that something I can get on my own from our SuccessFactors instance?
    Cheers

    Hi Thierry,
    in general the guide refers to opening a ticket in the SuccessFactors support portal to request the ticket. As this is your first implementation you probably don't have a registered user in here.
    Question:
    Do you have someone else on the project/at the customer to help with the basic implementation of the SuccessFactors Platform? If yes, please ask this person to open a ticket with SuccessFactors support.
    If not, then you can also open the ticket directly in C4C and it should be internally routed to the appropriate support contact.
    Please note: In addition you will also need to do some basic configuration of the SuccessFactors Platform and SAP Jam. More information about initial steps to access and setup
    the SuccessFactors Platform for SAP Jam can be found in the document „Setting up SAP Jam for Integration with other SAP Solutions” included in the package “SAP Best Practice for SAP Cloud for Customer Integration” available at http://service.sap.com/rds-cfc-erp
    If you are interested in more information, please check out the respective training offerings for SuccessFactors Platform and SAP Jam available as "Academy Courses".
    Hope this helps,
    Ingo

  • Transport Mechanism in SAP Cloud for Customer

    Dear All,  Do we have a mechanism to move newly created roles in SAP Cloud for Customer, from D?? to Q?? to P?? !? If not, is there an alternative methodology to move security roles Or if nothing exits, do we have a timeline as to when we can expect an alternative solution ? Please share. Thanks raj

    Hello Raj,
    Instead of recreating the roles, you can use the Migration Templates available. These are excel templates which can be downloaded from the tenant . Under the Activity List in Implementation Projects, you could go to Integrate and Extend and choose Migration of Business Roles to upload this excel. This is a step by step mechanism which will allow you to migrate your business roles instead of recreating each role manually. Pre-requisite of this is that you need to make sure you have scoped the system properly allowing for this.
    Hope this helps.
    BR
    Nikhil

  • Target Group Integration on Cloud for Customer

    Hi everyone,
    I just need to know if it´s possible to integrate CRM´s Target Groups in Cloud for Customer, i just checked the Integration Guide1405, but no information is displayed. But in Communication´s Arrangement functionality we have a scenario to manage Target Groups, so i understand we can import from CRM as backend in our Cloud for Customer system.
    Any idea of how to do it?
    Thanks in advance,
    Regards

    Hi Thierry,
    in general the guide refers to opening a ticket in the SuccessFactors support portal to request the ticket. As this is your first implementation you probably don't have a registered user in here.
    Question:
    Do you have someone else on the project/at the customer to help with the basic implementation of the SuccessFactors Platform? If yes, please ask this person to open a ticket with SuccessFactors support.
    If not, then you can also open the ticket directly in C4C and it should be internally routed to the appropriate support contact.
    Please note: In addition you will also need to do some basic configuration of the SuccessFactors Platform and SAP Jam. More information about initial steps to access and setup
    the SuccessFactors Platform for SAP Jam can be found in the document „Setting up SAP Jam for Integration with other SAP Solutions” included in the package “SAP Best Practice for SAP Cloud for Customer Integration” available at http://service.sap.com/rds-cfc-erp
    If you are interested in more information, please check out the respective training offerings for SuccessFactors Platform and SAP Jam available as "Academy Courses".
    Hope this helps,
    Ingo

  • Initial Load for marketing Attributes & Attribute sets in Cloud for customer 1405 version

    Hi All,
    I am working on Cloud for Customer Implementation with integration using Netweaver PI. SAP has just upgraded the CfC to 1405 version. In the latest integration guide & scenarios, there is provision to integrate marketing attributes & attribute sets as well.
    I am following the latest integration guide (1405 version) but could not find any provision or template report for initial load of marketing attributes. Can anyone please assist in the initial load for marketing attributes?
    Cheers.

    Hello to all,
    as the marketing attributes ar now supported in release 1502 i would like to ask you if there is now a way to perform an initila load for matketing attributes (Attribute Set, Attributes and Attribute assignemnt). This would be very helpful for all integration projects including marketing attributes.
    Thnaks for your help and best regards,
    Markus

  • PI Integration between SAP ERP system and Cloud for Customer

    Hi,
    We have set up integration between Cloud for Customer tenant and our SAP ERP system via PI.
    For performing initial load, when we try to activate change pointers for Message types in the SALE transaction, we don't find the MATMAS_CFS and DEBMAS_CFS in the ERP system(IDES ECC 6.0 EhP6).
    CODERINT 600(SP1 &2) are installed and BC set COD_BYD_ERP_INT is activated in the system.
    Could anyone let us know what are we missing here, so that we can get the message types.
    Also we tried using Message type MATMAS for sending a message from ERP to Cloud for Customer. In PI message monitoring, the status shows as 'Processed successfully', however we do not find the message in Business Communication Monitoring in the Cloud system. neither do we see the Business Object created for that Material master.
    Please let me know how to debug such a scenario.
    Regards,
    Sangeeta

    Hi Vatsav,
    Yes the outbound works now with the following urls with channel id as param. With the 'BusinessSystem used as the sender(COD) business system ID. Thanks for your help and the document
    Customer Replication
    /XISOAPAdapter/MessageServlet?channel=:<business system>:COD_SOAP_BusinessPartnerReplication_Send
    Customer Address Replication
    /XISOAPAdapter/MessageServlet?channel=:<business system>:COD_SOAP_BusinessPartnerAddress_Send
    Customer Contact Replication
    /XISOAPAdapter/MessageServlet?channel=:<business system>:COD_SOAP_BusinessParterContact_Send
    Regards,
    Sangeeta

  • Middleware technologies used for data exchange in Cloud for Customer system

    Hi Techies,
                     I would like to know what are the different middleware technologies like ALE,EDI and IDOC, Web Services or any other technology plays role in data exchange between SAP ERP and SAP Cloud for Customer system.
    My project includes implementation of SAP Cloud for Sales, I've read many documents and seen various videos for ERP Configuration and Cloud Configuration, I see that there is a standard report that we want to execute and specify the type of data to be exchanged between Cloud for Customer and SAP ERP via SAP NW PI system.
    When executing the report we select the IDOC Type and run the report, so once after execution all data is copied to SAP Cloud for Customer system.
    What about configuration of IDOCS ? Do we need to maintain port, partner profiles, logical system etc ? as usual we do when working on Interface between SAP to SAP systems ?
    Or is it maintained when we make all the communication settings between SAP ERP <-> SAP NW PI <-> SAP Cloud for Customer system ?
    Can anyone help to understand this better ?
    Thanks,
    Gowri Shankar

    Hi Gowri,
    The standard report does exactly that.
    It generates, the ports, partner profiles, RFC destinations and other objects required for communication configuration in SAP to connect to C4C.
    If you are not using HCI, you can directly connect to C4C, otherwise you will have to manually edit the RFC destination and provide the HCI worker node URL.
    Note that this report is part of an Add On which is applicable only after a specific SAP ECC version.
    If you are on lower version, you will have to create them manually.
    regards,
    Anirudh Vyas.

  • Configuring PI during Integration of Cloud for Customer with ERP

    While trying to Integrate SAP Cloud for Customer with SAP ERP using PI, while configuring PI, we need to create a Technical and Business System in SLD for Cloud for Customer. During the Technical System configuration wizard, it asks for "Technical System Identification" and "System Host Name". How do I find this? Is it on Cloud for Customer?
    Thanks and regards,
    Nikhil Da Gama Pais,
    [email protected]

    Hi Nikhil,
    I think its an alias given to the system as the system is being created as a standalone. You can give your own name for understanding purpose as I also gave my own acronym for cloud system in PI.
    Thanks,
    Ravi

  • How to setup the Deal Finder in Cloud for Customer

    Hi all,
    We are implementing Cloud for Customer 1402.
    We have a requirement for automatic lead qualification. We want to create criteria on which leads are automatically qualified to cold, warm or hot.
    I understood the new Deal Finder functionality can fulfill this requirement.
    However the steps to set it up in de Admin Guide are limited. It says to "Set Up SAP InfiniteInsight", but I don't have a clear overview from a functional and architectural point of view.
    Does anybody have more detailed information how to set up the integration to SAP InfiniteInsight? Do we need to setup SAP InfiniteInsight or does SAP offer a SAP InfiniteInsight server we can log on to?
    Kind regards,
    Jasper Cremers

    This forum is more for BYD... I suggest you go to the C4C SCN group:
    SAP Cloud for Customer
    KR,
    Tim.

  • How to - Extract data from Cloud For Customer into SAP HANA system

    Hello Community,
    I have a requirement for extracting the existing data from Cloud for Customer into separate SAP HANA Box.
    Is it possible to achieve the same ? If yes, Please guide me for the same.
    Awaiting quick response.
    Regards
    Kumar

    Hi Kumar,
    In addition to what Thierry mentioned you could also use the C4C integration via standard Operational Data Provisioning (ODP) interfaces. This integration was acutally built for SAP BW and allows you to access any C4C data sources. From my perspective you can also build upon that for a native SAP HANA integration. Please also have a look at this guide: How To... load SAP Business Suite data into SAP... | SAP HANA.
    Besides that question let me also add the following: SAP Cloud for Customer already runs on SAP HANA since Nov. 2013. You may also use the powerful built-in analytics within C4C for analyzing data and any of your reporting demands. If your report should consider external data as well, you can combined the existing C4C data source with an external, so-called Cloud Data Source. More infomation is published in the C4C Analytics Guide: http://help.sap.com/saphelp_sapcloudforcustomer/en/PDF/EN-3.pdf.
    I hope this helps...
    Best regards,
    Sven

  • SAP HANA Cloud Portal : Configuration of HCP with Cloud For Customer

    Hi Experts,
    In our organization we have C4C system we have requirement to configuration with SAP HANA cloud Portal.
    1) What are the steps require in Cloud For Customer?
    2) What are the steps require to access the HANA Cloud Portal and Configure it?
    3) How to integrate Cloud For Customer with HCP?
    4) How to create Websites and Add the Widget for Tickets and Service request created from cloud for customer?
    Any Documentation for this Cloud For Customer and HANA Cloud Portal Configuration please share with me.
    Many Thanks,
    Mithun

    hi,
    Please find below the avilable public information about Support site edition -
    Support Site Overview : http://scn.sap.com/docs/DOC-50078
    Support Site (blog post)http://scn.sap.com/community/hana-cloud-portal/blog/2013/12/12/deliver-exceptional-customer-service-with-cloud-based-support-portal
    CAC Admin guide -  (search for configuring portal) - http://help.sap.com/saphelp_sapcloudforcustomer/en/PDF/EN-2.pdf
    Cloud Portal configuration guide - SAP Mobile Documents
    Soon we will put all public guides in a central location.
    Thanks,
    Inbal

  • SAP Jam Integration with Cloud For Customer error

    Hello Experts,
    We are integrating SAP Jam with Cloud for Customer tenant. We have followed the instructions that are mentioned in 1311 guide for SAP Jam integration.
    But right now we are getting an error on SAP FEED work center and Account View.
    Error that we are getting is as follows:
    You are not authorized to access /c/C0000209652T.com/widget/v1/feed?wid=1&auth=single_use_token&skin=gr&faces=true&type=follows&num_items=30&avatar=true&live_update=true&mobile=false&post_mode=inline&reply_mode=inline&single_use_token=&locale=en
    Kindly help us understand the mistake or step that we might have skipped.
    Thanks & Regards,
    Chandan Bankar

    My example in the document deals with User ID as key_identifier.
    ie., we need a unique key which is common to both servers so that we can identify accounts. This is done through assertion attribute exchange.
    For eg, if I have an account with userID vatsav in C4C, then I must have an account with same userID in JAM (or vice versa) provided I set UserID for "Account Name Origin" in Step 10.
    Doing this way, I am telling JAM that I am using UserID as an assertion attribute which identifies both my accounts in C4c and JAM without any problem. When you login into C4C using vatsav as UserID, it automatically searches feeds for same userID in JAM and displays them in Mashup.
    It's a big concept actually. Implementation's already done by SAP.
    Hope, I am clear.

  • SAP Cloud SDK : Cloud For Customer HTML5 Development

    Hi Experts,
    I have Some questions about the Upgrade to Silverlight -> HTML5.
    1) When the Cloud For Customer release the C4C in HTML5 mode with all the available work-center "Application and User Management" and all ?
    2) What is the Development software/environment to create custom business objects or enhance the standard business objects using "SAP Cloud Application Studio 14XX" or "Eclipse" software?
    3) After Upgrade the C4C into HTML5 what is the language use in development environment?
    Many Thanks,
    Mithun        

    Hello Mithun,
    1) You can use the work center "Administration" which takes the role of the "Application and User Management" with a hopeful better representation of the business user needs.#
    2) At the moment there are no plans to replace the "SAP Cloud Applications Studio" by something else.
    3) As long as there are no migration plans, there are also no plans for a "new" langauge
    HTH,
       Horst

  • SAP C4C(Cloud for Customer)

    Hi,
    I am SAP CRM consultant, i am very much interested in SAP cloud for Customer
    Can anybody suggest me SAP C4C Career Path ?
    Regards,
    Nawed

    Hi Shika,
    In 1408, we introduced two features in C4Service to enable Sales Contact Center scenarios
    1. Follow-up Sales documents from Tickets such as leads and opptys
    2. Flexibility to relabel the Ticket work center to anything you want to call the object such as "Sales Inquiry"
    What this allows you to do now is have a Sales Contact Center which can process inbound sales requests from customers in a centralized organization across all supported interaction channels of Email, Social, Chat, CTI/Phone Calls, and coming in 1411 SMS. Given SnapEngage already provides certified integration for C4Service, you can basically setup the solution to create the following business process
    1. Customer contacts company via SnapEngage
    2. SnapEngage automatically routes and creates a C4Service Ticket (Sales Inquiry)
    3. Sales Contact Center agent can evaluate the inquiry and decide to create a follow-up lead or opportunity, which automatically copies the sales inquiry information into the lead or oppty
    4. Lead and Opportunity can use standard territory management capabilities to route it to the appropriate sales person for follow-up
    Good Luck!
    Rei

Maybe you are looking for