Cloud Sign-up - Help?
I am trying to sign-up for student version of Creative Cloud. Do I really need to install all 16 apps? Why is it when I try to purchase the Creative Cloud, it wants a serial number? I thought the main idea of the cloud is that I didn't need to install all the apps.
Hi, Dennis,
There are parts of Creative Cloud that are on the cloud, such as 20GB of online storage and sharing synced across your platforms and devices, as well as web hosting on 5 sites. The subscription to Creative Cloud lets you download and install Adobe Creative Suite CS6 as well as Adobe Edge, Muse and Lightroom. While it's a lot to download, you won't have to be online to use the apps every day.
For more, see this FAQ or these short videos.
Kirsti
Community Help & Learning team
Similar Messages
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Please help. I recently upgraded to IOS 8.2 and i realised
that all my downloaded videos from itunes have somewhat vanished. I see the
cloud sign with the downward arrow. However they won’t play, i am being
required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
any other way to go around this? As I do not want to download a second time,
that would cost me more money.Hello ogojohn,
Thank you for using Apple Support Communities.
The icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same.
iTunes 12 for Mac: Download previous purchases from the iTunes Store
Regards,
Jeff D. -
my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem
Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie -
Creative Cloud Sign out Issues
I recently paid for creative cloud on a different account. I try and download Premiere Pro but I don't want trial, I'm using a different account. I want to use the PAID account. When I go to prefrences and general, it won't let me press on "Sign Out from Creative Cloud". Please help.
Please check if this works: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
In case the issue is still not resolved, please contact Adobe support.http://www.adobe.com/ca/company/contact.html
Regards
Rajshree -
Adobe creative cloud product online help not working. Any idea what is the reason ??
I have to manually copy pdf file to open help for all suite....Please try another browser, if still it is not working, check the internet connectivity http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
In case the issue is still not resolved, do contact Adobe Support.
Regards
Rajshree -
all i get when i turn it on is a loading screen with a picture of a charger going into an ITUNES sign? HELP nothing will work not interactive at all.aince updating to I.O.S7.0.2???
What should i do currently have it on charge for several hours not done a thing and have been locking and unlocking and resettingPlease see: http://support.apple.com/kb/HT1808 for further info. It sounds like you are already in Recovery mode so if the image in Step 4 is the one you see, skip to Step 5.
Regards,
Steve -
How can I down load a new app with out the cloud sign how do I get the sign off
II'm trying to down load a new app but every time I try all I get is the cloud sign how do I get rid of it
Touching the cloud icon should re-download the App.
If not what happens? -
How can I stop the Adobe Creative Cloud sign in at every system start?
I don't want to be asked to type in my Creative Cloud sign in data at every system start, only if I definitely use / want to work with my Adobe products. Does anybody know any settings for that and how to do it (Windows 7)? Thank you.
Hi Kapil, so maybe this could be the cause? Every time I start my computer the Adobe Creative Cloud asks me to sign in (without even touching any Adobe program, I just have installed a few of the CS6 suite to test them). If I press 'cancel' and then start the Adobe Application Manager, it asks also to prompt the Adobe ID AND every time I have to agree to the license agreement, not only once. I'm just in the 30 day test phase, maybe this could also be a cause for that? Or ist this a hint for an improper installation?
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I've forgotten the end of my ePrint email address, i.e. the part that comes after the @ sign. Help!
Hi,
Shoule be @hpeprint.com
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
i have an other iphone 4 but i cant change my apple Id because a friend of mine register it for me ! Now i upgradet my phone and i cant connect to i cloud . can you help me ? thank you
Until your friend do this read below
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
You have a brick, Apple and this forum cannot help. -
When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx
Hello,
could you already study these links:
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html and
https://helpx.adobe.com/creative-cloud/help/install-apps.html
They should solve your problems,
Hans-Günter -
I forgot my i cloud id plz help i have i phone5 a1428
i forgot my i cloud id plz help i have i phone5 a1428
Go here:
https://iforgot.apple.com/appleid -
the invoice system is down... can't review or print my creative clouds invoices, any help??
always get the "maintenance" messageHi Thierry,
I have just sent you an email with the invoices attached to it.
Thanks
Sudesh -
I have a 5th Gen iPod Touch, I downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7
Go to Settings>iTunes and App Store and turn off SHOW ALL
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I am new to apple family.on new year I brought this amazing devise .I have download iLife for free in ipad air but I deleted imovies ...after dat I try to install it agine n giving message like u already purchased it will be download for free.....after dat it agine coming cloud symbol.pls help in downloading iMovie .
I am new to apple family.on new year I brought this amazing devise .I have download iLife for free in ipad air but I deleted imovies ...after dat I try to install it agine n giving message like u already purchased it will be download for free.....after dat it agine coming cloud symbol.pls help in downloading iMovie .
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