Collection Contact person

Hi All,
Request your help in creation of Collection contact persons relationship in FSCM and find them in process receivables screen.
We are not mantaining contact persons in customer master. But only in FSCM business partner relationship.
i want collection contact person to show up in "Get contact Person" list in process receivables.
What is the use of collection contact person if they donot show up in process receivables screen?..Please help
Thanks - Donny

please note this is a duplicate - therefore this thread is locked.

Similar Messages

Collection contact persons relationship in FSCM

Hi All,
Request your help in creation of Collection contact persons relationship in FSCM and find them in process receivables screen.
We are not mantaining customer contacts in customer master. But only in FSCM
What is the use of collection contact person if they donot show up in process receivables screen?..Please help. i want collection contact person to show up in "Get contact Person" list in process receivables.
Thanks - Donny

Donnesh,
If you dont record the contact person in the customer/ BP then it needs to be stored somewhere for it to be defaulted.
The only way to do this is to add the name once in the process receivables screen and it will then stay there and also be copied through in to the create customer contact screen.
You could look for a BAPI to load the name and number into the process receivables screen, but this would mean processing the customer via the worklist.

Issue while saving contact person details in CRM 5.2

This issue is in IC webclient CRM 5.2.
Issue:We search for the product and then confirm it.Once its confirmed,it will display the list
of partners(ex:Sold to party ) for that product.
When I select sold to party ,it will display the list of contact persons for that sold to party.
Then I select one contact person and I change some details for the selected contact person like extension,email and save it.
Its getting saved.
After that I do cancel interaction and I repeat the same steps.After changing the contact person,when I click on save ,its not getting saved.
Again If I click on Save,its getting saved.
I found that in setter method,collection wrapper is getting refreshed for the second time.Because of that,its throwing an exception 'CS_SY_REF_IS_INITIAL'.
Can you please tell why this collection wrapper is getting refreshed and what could be the problem.
Thanks in advance.
Best Regards
Baku

Hi,
You can set a check to see whether the object is bound. Otherwise, try to find out why the method is called twice.
Regards
Prasenjit

How to archive contact persons without relationship

Hello,
if in ERP a contact person of an customer (VD02) is deleted a BDOC is created for CRM.
This BDOC deletes the relationship from the contact person to the account in CRM.
In the meantime we have a lot of contact persons without any relationship in CRM because our CRM system is already 5 years in production.
How could i flag this contact persons for deletion and archive them in the next step?
Sorry for this maybe low-level question but i never did this in CRM.
Our CRM Version is CRM70 SP05.
Thanks a lot.
Kind regards
Manfred

Hi Mandred,
I would use t-code BUPA_PRE_DA, to mark them massively for archving.
To find the contact persons without relations, you can first collect all contact persons in the system at BUT100 by querying business partners with contact person role, and the check in table BUT050 to collect the ones that have relationships.
Then I would compare with first list (BUT100), and obtain the ones that doesn't have a relationship.
Kind regards,
Garcia

Contact Person of the Bidder

Hi Friends ,
We are configuring SRM7.0 with ECC6 ( Ehp4) having Classic Scenario.
I'm testing the RFx scenarion ...but currently Mail serever (SMTP) is not configured ...so can not test end-to-end scenarion..like actual...so set the checkbox 'Permit Surrogate Bidding" in BP master of Bidder
1) Can anyone please confirm me, whether "Contact Person" of the Bidder is ALWAYS REQUIERED for submitting the RFx Response by Bidder ? Just Bidder can not submit the RFx Response ...(What my thought is ...its req only in case of Surrogate Bidding ?)
2) Without Surrogate Bidding , can I submit the RFx Response by login as a Bidder (or Bidders Contact Person..SU01 id is created when Contact person created....) ...in the Bidding Engine and access the published bid ?....I tried the below URL from the RFx Notification..but once click on the URL, system gives error "Access via 'NULL' object reference not possible." ....
Thanks in advance.
Regards
NAP

Hi Ramki,
Thanks , but your reply is contradicts to other 2 guys, Nikil and Jay in terms of Surrogate Bidding ...
Nikhil:
"But if you wish to proceed with surrogate bidding, then there is no need to create a contact person. The Purchaser can collect the bid offline from the bidder and submit it himself."
Jay :
"So I guess the answer to your question is - YES, the Bidder has to have Contact Person in order to submit bids, not only in Surrogate Bidding case."
Confusing for me with this contradiction.
Logicaliiy I think Nikhil & Jay is corrcet.
Can you/anyone have afurther opinion...debate
Thanks
Regards
NAP

Main contact person Worklist FSCHM

Hi Experts,
I am getting an issue due to I would like to change the main contact person to add notes in Work list collection management.
At the moment I can select manually different contact persons. It means that the relationship exist and is working. But I have one main contact person by default in the worklist.
If I would like to change the contact person for an existing one and later on keep the change as default in the worklist , how can I do it?
Thanks in advance,

Main contact person worklist:
Just the last creation in customer master data is the main contact person in the worklist. You can change manually the contact person in collection management but it is not by default.
If you would like to have it by default you have to create the new contact person in Account receivable and the last creation will be the main contact person.

Badi for contact person creation of isa user admin

Hi fnds,
I am creating a new custom field on isa user admin app of b2b. Now when i create a contact, the FM CRM_ISA_UA_IUSER_CREATE is been called. I am planning to pass this custom value to extension table of this FM.
Now can u tell me a badi which triggers, so that i can use the extension table values and save it to the contact person details in the database?
I am looking for a badi to save this custom value to contact person BP .
thanks in advance,
Niraja

HI Niraja,
Thanks for the useful information that itself has partially solved my querry, along with this I am in need of one more clarification from you and that is while creating user from ISA user management how can i modify it to add a standard user alias field, like u said I have created one custom field in ISA user mangement, can u please share it so that I can enhace the ISA user mangement to have one standard field(user alias).
Thanks and Regards,
Mayank
Edited by: mayank Choudhary on Jul 10, 2009 2:09 PM

Notifications not going to the contact person

Hello Friends,
Scenario - When i create an RFI Customer activity in a CSR and set its status to 'Requested Customer'', a notification (more information is required) goes to the contact person and the team lead of CRO (Customer Responsible Organization). If the customer does not reply for 3 days (in case of a High Severity CSR) or 7 days (in case of severities other than High), then reminder notifications (more information required - reminder) get triggered which go to the contact person and the team leads of CRO.
Problem - In the first case,the notification (more information is required) goes to the contact person and the team lead of CRO (Customer Responsible Organization) where as in the second case, the reminder notifications do not go to the contact person, but they go to the team leads of CRO.
Analysis - There are 2 workflows that get triggered when the RFI Customer activity in a CSR and set its status to 'Requested Customer''. The first one sends the notification (more information is required) to the contact person and team leads of CRO immediately. The other workflow checks whether the customer has replied for 3 days (in case of a High Severity CSR) or 7 days (in case of severities other than High), and then sends the notification to the contact person and team leads of the CRO. I have checked the bindings, tasks, receiver rules and the methods in both these workflows. They are exactly similar. The only difference in these workflows is the wait step added in the second workflow.
Do you have any clue as to what is the reason behind the second workflow not sending the notifications to the contact person ?
Appreciate your help and timely response.
Thanks
Prashant

Hello Rick,
Thank you for your response. Here are the answers to your queries -
Question -->Is a mail being sent to the same email address in both workflows with SendMail, and only working in one of them?
Answer --> Yes
Question -->There must be some other difference other than the wait step.
Answer --> The difference between the 2 workflows is mentioned step by step as below -
Workflow for which the notifications are sent to the contact person and team lead of CRO
Step 1 --> Condition step whether the email address exists or not.
If No --> Sends a mail to the LDA (Local Database Administrator) to maintain the email address of the contact person
If Yes --> Goto Step 2
Step 2 --> Condition step whether the Severity of the CSR is High or not
If Yes --> Send step (to send the email notifications to the contact person and team lead of CRO)
If No --> Send step (to send the email notifications to the contact person and team lead of CRO)
Workflow for which the notifications are not sent to the contact person and team lead of CRO
Step 1 --> Condition step whether the email address exists or not.
If No --> Sends a mail to the LDA (Local Database Administrator) to maintain the email address of the contact person
If Yes --> Goto Step 2
Step 2 --> Condition step whether the Severity of the CSR is High or not
If High - Wait Step (waits for 3 days before sending the notifications to the contact person and team lead of CRO)
If Other - Wait Step (waits for 7 days before sending the notifications to the contact person and team lead of CRO)
Step 3 --> Condition step to check the CSR Status (to check whether the customer has replied or not)
If Yes(customer replied) --> End workflow
If No (customer has not replied)--> Send step (to send the email notifications to the contact person and team lead of CRO)
Question -->How have you implemented the wait step? Does it fetch the address before or after the wait?
Answer --> The email address is fetched at the very first step.
Question -->What happens if you make a test workflow with just the Sendmail step and send to the same address?
Answer --> The notification goes to the same email address.
Kindly let me know if the information that i have provided is comprehensive enough. Your help will be deeply appreciated.
Thanks
Prashant

Importing Contact Persons through DTW

Hi,
I´am trying to import Contact Persons through DTW. These "Contact Persons" belong to Business Partners that already have "Contact Persons". I want to add new contact persons to these Business Partners. The problem that instead of adding those Contact Persons, the DTW is updating the Contact Persons that already exists.
I have two files, Business Partners and Contact Employees. In this first one I´m using two fields (Recordkey and Cardcode). In the second one, Contact Employees, i´m leaving blank the field "linenum". I´m also setting in the third step of the DTW process, the option of "Add all items into Schema if can´t find corresponding item when updating". In the 5 step I choose Update objects"
Thanks in advanced

Aridane,
Apologies ... I misunderstood what you were asking. If you look at the sample temple for Contacts that are related to Business Partners at ...
..\Program Files\SAP\Data Transfer Workbench\Templates\Data preparation examples\20. TestCase2_Test Data for Update function\oBusinessPartners\ContactEmployees.csv
Here you can see that you have to relate the RecordKey of the ContactEmployee to the RecordKey for the Business Partner. If there are multiple contacts for the same Business Partner, the RecordKey is repeated as in the example and you increment the LineNum for each different Contact.
HTH,
Eddy

Relationship Between ECC Customers (Contact Persons) and CRM BP

Hello,
I am new to middleware and need some help with the relationship between ECC customers/contact persons and CRM business partners.
We are transferring via bdoc this information from ECC to CRM.
Which bdoc types are used when transferring customers/contact persons? I believe it is BUPA_MAIN but am not too sure. How is the relationship between customer its contact person transferred? Is this done through BUPA_REL? I looked at the segment fields in SBDM but am not too sure how to understand the relationship...
Thanks for the help!
Regards,
Tiffanie

Thanks! With the initial load, how do I check what fields are being passed in the bdocs?
I tried to look for customer_main, customer_rel in SBDM and couldn't find it. Instead I used BUPA_MAIN and found some segments but couldn't find all the data that was being transferred (e.g. customer name, address, etc...) Where do I find all the fields contained in the bdoc?
I see them in SMW01 when I view the bdoc contents but can not find the actual structure (data fields) that are being brought in from ECC.
Thanks!
Tiffanie

Email Campaign Execution: Contact person Relationship

Hi All,
I created a target group which contains a list of Contact Persons. I am testing executing an email campaign against this target group.
This contact person also exists as a relationship to a prospect.
The email address maintained on the contact person master data may be different from the email address maintained on the relationship. Our end goal here is to execute the email campaing against the addresses maintained on the relationsip and not on the master data. When I execute the campaing, it sends the email out to the address maintained on the contact person master data. Do you know what I can do for it to pick up the email address maintained on the relationship? Is it standard CRM functionality for it to pick up the email address from the master data rather than the relationship?
Any comments/help on this would be greatly appreaciated.
Thanks!
Kiran.

Hi!
I know that has been a while since you two resolved these question, but can someone give me a hint with this?
I'm facing a similiar question... I need to send campaign mails to contact persons (to the relationships contact mails). But i can not see any B2B flag... Can someone please tell me where can i check this field? (I'm working with CRM 7.0 (and Webclient UI))
Thanks in advance
Inês
Edited by: Inês Mendes on Sep 9, 2011 5:28 PM

Campaign execution not send emails for contact persons

Hi All!
I'm facing a problem with Campaigns (communication medium - E-mail): Those are the steps i'm following:
1.Start the campaign, and on the "campaign: Schedule job" screen, i choose "immediately". If i look at the campaign details after scheduled the job, the status is now "job started".
2. To check wich mails were sent, I also had a look at the business partner account that belongs to the target group used. On the "Interaction History" block, there is a line: "Outgoing Email" - on the details of this outgoing email I can see the "To" (Receivers). And here, I have emails from the business Partner contact persons and from the business partner itself (the email that is on the header level of the business partner account, on the "main address and communication data" area). So far so good. That's exactly what i need but,
3. If i go to the tcode, i only have a send request for the business partner itself and none for his contact persons (although those emails are on the "To" line for the interaction history).
I'm working on the Webclient UI, of the CRM 7.0
Does someone knows why the emails are not being sent also for the contact persons?
Thanks in advance.
Inê

I have achieved this by implementing the BADI : CRM_MKT_ADR_SEARCH
In this BADI's method : CHANGE_SEARCH_RESULTS you can modify the data which is being sent back to system for campaign execution.
NOTE: I am using Address Independent Communication Data of Business Partner
Below is my sample code for contact person email :
data: wa_bp_cp_channel type crmt_bp_cp_channel.
field-symbols: <fs_bp_cp_channel> type crmt_bp_cp_channel.
types: begin of ty_cp,
          partner type but000-partner,
          address type but000-addrcomm,
         end of ty_cp,
         begin of ty_bpcp,
           partner1 type but051-partner1,
           partner2 type but051-partner2,
         end of ty_bpcp.
data: it_cp type table of ty_cp,
        wa_cp type ty_cp.
data: it_bpcp type table of ty_bpcp,
        wa_bpcp type ty_bpcp.
data: it_bp type table of ty_cp,
        wa_bp type ty_cp.
read table ct_bp_cp_channel into wa_bp_cp_channel with key com_channel = '03'.
if sy-subrc = 0.
    select partner addrcomm
      from but000
        into table it_cp
          for all entries in ct_bp_cp_channel
            where
              partner = ct_bp_cp_channel-cp_number.
    select partner1 partner2
      from but051
        into table it_bpcp
          for all entries in ct_bp_cp_channel
            where
              partner1 = ct_bp_cp_channel-bp_number.
    if it_bpcp[] is not initial.
      select partner addrcomm
        from but000
          into table it_bp
            for all entries in it_bpcp
              where
                partner = it_bpcp-partner2.
    endif.
    sort it_cp by partner.
    sort it_bp by partner.
    sort it_bpcp by partner1.
    loop at ct_bp_cp_channel assigning <fs_bp_cp_channel> where com_channel = '03'.
      read table it_cp into wa_cp with key partner = <fs_bp_cp_channel>-cp_number binary search.
      if sy-subrc = 0.
        <fs_bp_cp_channel>-addrnumber = wa_cp-address.
        clear <fs_bp_cp_channel>-bp_number.
        clear <fs_bp_cp_channel>-bp_guid.
      else.
        read table it_bpcp into wa_bpcp with key partner1 = <fs_bp_cp_channel>-bp_number binary search.
        if sy-subrc = 0.
          read table it_bp into wa_bp with key partner = wa_bpcp-partner2 binary search.
          if sy-subrc = 0.
            <fs_bp_cp_channel>-addrnumber = wa_bp-address.
            clear <fs_bp_cp_channel>-bp_number.
            clear <fs_bp_cp_channel>-bp_guid.
          endif.
        endif.
      endif.
    endloop.
endif.

How can I maintain more than one contact person for a supplier

Hi
As per our business requirement , How can I maintain more than one contact person for a single supplier in SRM?
How these contact persons are supposed to log in to a portal with different user id and passwords and access the bids for same supplier.
we are in SRM 7, and currently we are creating contact person throug customised BDC.
please advice.
Thanks & Regards
NITIN
Edited by: nitinkk on Sep 9, 2011 10:22 AM

Dear Yaniv,
Thanks for your information,
I am able to create users But my problem is How these contact persons are supposed to log in to a portal with different user id and passwords and access the bids for same supplier ? Is there any kind of maping is available for the user/ contact person to the supplier no.??
Thanks & Regard
NITIN

FM to read Sales Rep and contact person name

Is there a function module that gets the corresponding name for the following:
1. Sales Rep, obtained from VBPA-PERNR with PARVW = 'PE'.
2. Sales Contact person, obtained from VBPA-PARNR with PARVW = 'CP'.
If no function module exists, at least where to get the required text?
Thanks in advance.

Hi
Get the Name of the Contact person and the sales rep from the KNA1 or ADRC tables
first get the Partner Number from the VBPA table with the respective Partner function and fetch name from KNA1
or try/use the fun modules
<b>EBPP_GET_PARTNER_TEXT
ISU_GET_PARTNER_ADDRESS</b>
Reward points for useful Answers
Regards
Anji
Message was edited by:
Anji Reddy Vangala

Question about personal hotspot. I know I can share GSM / 3G but I would like to know if my iPhone is connected to a wifi can I also share that wifi collection, through personal hotspot?

Question about personal hotspot. I know I can share GSM / 3G but I would like to know if my iPhone is connected to a wifi can I also share that wifi collection, through personal hotspot? And if so can it be through wifi or does it have to be Bluetooth or USB?
Sounds like an odd question but my phone will connect to BT Openzone so I want to share that with my iPad via personal hotspot. I could use 3G but then it comes off my data allowance and I don't want to have to buy a separate SIM for my iPad if I can avoid it. I can swap my sim from my phone, but that's a pain!
Thanks
Luke

No, unfortunately Personal Hotspot will only use your 3G plan.

Collection Contact person

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