Color Cartridge only prints for some applications -- HP Deskjet 5740

My color cartridge still has half its ink left. It prints fine for the charts and graphs of SPSS (statistical processing software). However, it will not print in color at all for Word, or from AOL pages. What could cause this?
I have already ran all the maintenence routines, like cleaning and such. On the test page, those fruits come out somewhat greenish, but mostly black and white. But then my SPSS charts have rich color. This is baffling.

Hi , Welcome to the HP Forums! I noticed that you are getting a cartridge error, with your your HP Deskjet Ink Advantage 2520hc printer. I am happy to look into this error for you! Please, try the steps within this guide, Blinking Lights on the HP Deskjet 2510 and Deskjet Ink Advantage 2515 All-in-One Printer Series, and let me know what happens! Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

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[ Edited by Apple Discussions Moderator ]

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Rajesh Kumar "Changing the Face" can change nothing.But "Facing the Change" can change everything.

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Hi. I've got an issue when printing from some apps, but not others. Up to a few months ago everything was fine, then it started when Word would not print direct to my printer (Epson Stylus Pro 3880), not a big deal as I don't use it a lot and could print it through Safari if needed. Then more worryingly as a designer I found that PDFs stopped printing direct too, again I can print through Safari and Preview. Last night I installed a firmware update and now InDesign (CS4) is refusing to print!! Not great as printing via Safari/Preview doesn't give me the same level of control over my prints. Just checked both Illustrator and Photoshop and they both print okay. I get the same error code each time "error: /usr/libexec/cups/filter/pstoraster failed" Does anyone know what could be causing this?
Thanks in anticipation. D

cytan,
As Matt pointed, an application printing to CUPS controls only the format of the input. It has no direct control over the chain of filters inside the printing pipeline. Acrobat isn't coded to use pstoraster, it is simpling submitting postscript to the print queue. In an un-molested Apple supplied CUPS setup, that works fine.
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I don't have a handy "before mangling" state, but I can clearly see the Apple specified filters to be invoked when the input data is application/postscript (in apple.convs). I can also see a conflicting filter definition referencing the broken pstopdf (in mime.convs) but with a higher precedence, overriding the apple specified filter. This is why, in reference to your points #1 and #2, simply removing pstoraster fails, because the filter configuration is what needs fixing.
On my system, I found the pstoraster filter to be a shell script referencing a MacPorts install of ghostscript. I've since removed MacPorts, but that evidentally left the CUPS configuration in this broken state. Without knowing exactly how the CUPS system was put into the broken state, fixing it can be a bit tricky. Another posting suggested replacing the broken pstoraster with the Apple supplied equivalent of pstocupsraster. That might work, but it would be better to simply remove the conflicting filter specification, which on my system is this bit in /usr/share/cups/mime/mime.convs:
# pstoraster is part of GPL Ghostscript...
application/vnd.cups-postscript application/vnd.cups-raster 100 pstoraster
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On wating for Adobe to fix this...
Acrobat provides enough things to scream about without pinning non-Acrobat problems on it as well. Not only is this problem not the fault of Acrobat, but suggesting that Acrobat should reach into a CUPS system broken by some unknown third party and fix it is only going to complicate the situation by having two third party products trying to un-do each other's configuration of a system resource. Do you really trust Adobe to fiddle with system components it doesn't own? No, I didn't think so. Adobe installers and updaters have enough trouble with the stuff they do own.
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I solved my color problem by updating the printer driver to version 6.60. When I discovered that a newer driver was available I had attempted to update it but it would not install correctly. I contacted Epson for help, but only received links to non-relevant information. I eventually determined that using MSCONFIG to keep all nonessential programs from starting would allow the driver to correctly install. Simply shutting down all user launched programs and my virus software was insufficient.
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Hello.
Today I reinstalled OSX 10.8.1.
All applications are up2date.
But some applications like iPhoto have a strange behavior. When I start them, the display color changes. It looks like it has a blue fog.
As soon as I close the application it's back to normal. Only happens for a few applications.
In the console I see the following entires when I start the application and the display changes:
11.09.12 23:06:22,777 WindowServer[86]: Received display connect changed for display 0x42728c0
11.09.12 23:06:22,806 WindowServer[86]: Received display connect changed for display 0x3f003d
11.09.12 23:06:22,806 WindowServer[86]: Received display connect changed for display 0x3f003e
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11.09.12 23:06:22,809 SystemUIServer[7841]: DisplayReconfigurationCallback
11.09.12 23:06:22,809 SystemUIServer[7841]: DisplayReconfigurationCallback
11.09.12 23:06:22,810 SystemUIServer[7841]: DisplayReconfigurationCallback
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When I close the app I see:
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11.09.12 23:06:49,962 SystemUIServer[7841]: DisplayReconfigurationCallback
11.09.12 23:06:49,962 SystemUIServer[7841]: DisplayReconfigurationCallback
11.09.12 23:06:49,962 SystemUIServer[7841]: DisplayReconfigurationCallback
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11.09.12 23:06:49,974 WindowServer[86]: Received display connect changed for display 0x3f003e
Any idea what the problem might be?
Thanks
Dan

I had the same problem early on in Mountain Lion - whenever an application kicked in that used the discrete GPU, the screen would get a bluish tint. I 'resolved' the situation by using Cody Krieger's gfxCardStatus and kept the mode on Integrated Only. This, of course, slowed down some applications but, by and large, I was able to live with it. Then one day - just out of the 'blue' - I decided to switch back to Dynamic Switching: and, lo and behold, by blue tint was gone when the discrete GPU kicked in.
I only know how to temporarily fix the problem - you're one of about a dozen people that have reported it both here and in the Adobe Photoshop users forum. Try the gfxCardStatus 'fix' and then see if the problem doesn't rectify itself after a bit. It wasn't the 10.8.1 update that fixed my problem - it was just a week or so of running on integrated only.
Let me know if this doesn't work for you...
Clinton

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Hi @jherman35,
Welcome to the HP Support Forums! I understand you are not able to print in black and yellow ink on your HP Officejet 8500, I see you tried cleaning the printheads with no success.
I want you to complete the steps listed here: Poor Print Quality
Here you will be walked through some troubleshooting steps, you may need to replace the actual printhead. If that is the case, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Officejet 6500 streaks from color cartridges only

I get horizontal streaks from all three color cartridges. The streaks are in different parts of the image, depending on the colors used. I have cleaned the printhead twice and no change.
I replaced the color cartridges but the problem continues.
Black prints perfectly with no streaks.
Alignment is fine.
I followed the instructions for manually cleaning the printhead, but that didn't help at all.
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Hello,
Please check this link and see if any other solution may remove the streakiness.
Best Wishes
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01641184&cc=us&dlc=en&lc=en

Color Cartridge only prints for some applications -- HP Deskjet 5740

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