Combine the Service Ticket View and the Survey

Dear experts,
I need to display the survey within the Service ticket View. Can you please guide me through the steps to achieve the same?
Thanks,
Kanthimathi

Hi there,
Am just copy and pasting this link.. Some one has explained this procedure in the forums.As I am not sure how to give you the link of the thread, am just copy and pasting it here.
The Attachments assignment block is a re-use component. These re-use components can be integrated into all business transaction components, and as such also in the interaction record. You need to carefully check how the component GS_CM is integrated into component BT111H_OPPT.
1. Define your own enhancement for the interaction record component ICCMP_BT_INR
2. Definition of component usage for GS_CM in the runtime repository editor of the enhanced ICCMP_BT_INR component:
Component Usage: CUGSCM (compare with the component usage in BT111H_OPPT)
3. Enhance the component controller class CL_ICCMP_BT_BSPWDCOMPONE6_IMPL, method WD_USAGE_INITIALIZE
This method binds the context node(s) of the re-use component to the corresponding context node(s) of the main component ICCMP_BT_INR
Sometimes this is easy and binding can happen between 2 BTADMINH nodes for example. In case of the Attachment assignment block a custom controller is used, which makes it more complicated.
Example for BT111H_OPPT
Attachments
WHEN 'CUGSCM' OR 'CUGSCM_DET'.
CALL METHOD iv_usage->bind_context_node
EXPORTING
iv_controller_type = cl_bsp_wd_controller=>co_type_custom
iv_name = 'BT111H_OPPT/CUGSCMCuCo'
iv_target_node_name = 'CMBO'
iv_node_2_bind = 'CMBUSOBJ'.
IF gv_ppm_flag = abap_true.
CALL METHOD iv_usage->bind_context_node
EXPORTING
iv_controller_type = cl_bsp_wd_controller=>co_type_custom
iv_name = 'BT111H_OPPT/CUGSCMCuCo'
iv_target_node_name = 'ATTRIBUTES'
iv_node_2_bind = 'ATTRIBUTES'.
ENDIF.
4. Create custom controller in the enhanced ICCMP_BT_INR component, similar to BT111H_OPPT/CUGSCMCuCo.
You can re-use the opportunity custom controller, and just copy the code above into the WD_USAGE_INITIALIZE method of the interaction record component.
However, to have more clean code it would be better to define your own custom controller in the interaction record component.
5. Enhance the interaction record viewset to display the newly linked re-use component.
ICCMP_BT_INR/InrViewSet. You will probabily need to create a new viewarea and tablinks, and navigational links in the runtime repository.
hope that helps,
Sreekanth

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Combine the Service Ticket View and the Survey

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