Comment Repository: Losing settings for Network folder

Question

Using Acrobat Professional 7.0.8 in Windows XP Professional
Users are setup so that the Comment Repository is set to Network Folder. In the Administrator Provided Server Settings is a standard UNC path to common folder for comments to be stored.
Problem: The UNC path to the Comment Repository becomes "unset" (i.e. it's blank). I have reset this multiple times where it works for several days and then it mysteriously becomes "unset".
These are generally laptop users who are sometimes connected on the local LAN and sometimes connected through VPN.
Any help is appreciated.

Answer 1

Hi Robert,
First ensure the permissions are also set correctly by right clicking the shared folder, and then open the Security tab.
If your user name is not listed as Full Control click the edit button, add your user name and check the box for as Allow full control.
If that does not help, follow these steps in Windows Vista to make sure that your computer is configured to allow network sharing.
Step one: Make sure that the computer user account is password protected
Click the Windows icon ( ), and then click Control Panel .
Click User Accounts , and then select the account you used to log into the computer.
Click Change your Windows password , and then find the user account you used to log into the computer.
If the user account is password protected , continue to the next step.
If the user account is not password protected , click Create a password for your account to create a password, and then continue to the next step.
Step two: Define the network location
Click the Windows icon ( ), and then click Control Panel .
Click Network and Internet .
Click Network and Sharing Center .
Click Customize next to Your Network . The Set Network Location window opens.
Select Private , click Next , and then click Close .
Step three: Make sure that the network sharing and discovery options are correct
Open the Network and Sharing Center window.
In the Sharing and Discovery section, make sure that the following network options are set to On :
Network Discovery
File Sharing
Public Folder Sharing (password required)
Printer Sharing (password required)
Password Protected Sharing
Your computer network is now successfully set to complete the Scan and Fax to Network Folder or Digital Fax to Network Folder Wizard.
Shlomi
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