Compensation Clarifications

Hello All
I have some doubts about the CM configuration in R/3 .
Can you clarify these questions for me:
  1) When entering an employee’s raise, the business group would like to view the salary range associated with that employee’s job type displayed on the screen. This salary range should be displayed as a maximum, minimum and midpoint that are all adjusted for the employee’s regional adjustment factor (RAF), based on the zip code in which the employee is located. Is this standard SAP functionality?
   2) Are managers able to plan their merit increase budgets on Excel spreadsheets and then import these spreadsheets into SAP?
   3) Can a chief adjust the raises of all those beneath him/her (including the subordinates of the chief’s direct reports)? This would be in MSS after CM has been configured.
Thanks

Hi Schutz
I was trying to see how to answer ur question.
I think it is under
<b>SPRO >Personnel Admin>Payroll Data>Basic Pay>Define Pay Scale Salary Ranges</b>
There are many options under Basic Pay, I believe that one of these options would allow us to do the maintenance for salary ranges...
did you try this ?

Similar Messages

  • Compensation Wagetype settings

    Hi Experts,
    i am new to compensation management but i have worked on other modules or HR.
    here we are implementing the Compensation management
    we do not have the payroll implemented here but basic settings are done.
    now we have 6 different wagetypes in INFTY 0008
    simmilarly same wagetypes are there in compensation as well
    now when we are making our planned compensation for employee to active version
    all the wagetype addition is getting saved in INFTY 0008 in basic pay wage type.
    but my requirement is we need to save amount in different according to wagetype wise.
    Basically we need to map the wagetypes of compensation to wagetypes of INFTY 0008.
    is it possible?
    if yes please give some hints
    we are on ECC 6.0
    Regards
    Umesh Chaudhari.

    Hi Raghavendra Chowdary,
    i will explain the scenario with example
    we have 6 wagetypes
    Z001, Z002 .....till Z006
    now here Z001 is a basic wagetype
    same wagetype we are using in compensation
    now we go to TCODE HRCMP001C and for one particular Employee for some period we do the adjustments say
    Z001 is increased by 1000 INR
    Z002 is increased by   500 INR
    once we make this adjustment active the Ruppes 1500 is getting saved in INFTY 0008 for wage type Z001.
    what we want is in case of INFTY 0008
    Z001 should get update by 1000 INR and
    Z002 should get update by   500 INR so on..
    if u need more clarification please ask
    Regards,
    Umesh Chaudhari.

  • COMPENSATION MGMT

    can we upload budget values in enterprise compensation mgmt without using BSP or configuring Personnel cost planning.pcp is configured by finance guys?

    Pl take a look at HR_ECM_CHANGE_BUDGET_VALUE & use it as a template to build a custom function module that modifies the budget values.. PCP can be done by the HR analysts too..
    You might also open a OSS message & seek SAP's help/clarification on this issue..
    ~Suresh

  • Domain Guideance and Clarification using SVN and an Export suggestion

    Hello Oracle SQL Data Modeler Support,
    Apologies if this has been documented somehwere and I have missed reading it, but have gone through the User Guide and cannot find the clarification I want regarding domains.
    1) WHAT IS BEST PRACTICE TO SAVE WHEN USING SVN
    From the forum I have picked up that the domains file is in the following directory:
    ~\datamodeler\datamodeler\types
    File name is 'defaultdomains.xml'
    When I come to save the file using SVN I get 'Choose versioned folder for storing system types'
    I assume this is where the domains file is stored.
    I require the Domains to be avialable centrally to all Designs I create, what should I do?
    a) Set the folder to ~\datamodeler\datamodeler\types
    b) Create a design called 'Domains' and store it in this folder
    c) Any thing you may suggest
    2) EXPORT OF DOMAIN FILE SUGGESTION
    This should be a quick win for you, can you please add an Export Domains function, seems this needs to do no more than make a copy of the defaultdomains.xml file and create it in a specified export directory.
    Will avoid having to go through the forum to pick up that the defaultdomains.xml file needs to be copied and transfered over for new SQL Data Modeler installations.

    Hello,
    I require the Domains to be avialable centrally to all Designs I create, what should I do?Default location is fine if SVN is not used and if all designs are used only on that computer.
    If versioning is used then it's better to have separate directory for domains and this directory shouldn't be part of any design's directory - i.e. for designs you can have directories c:\des_1, c:\des_2 ...c:\des_n - one directory per each design and that directory will contain design DMD file and design folder. For domains you can have directory c:\DM_Sys_types and you need to set this directory in "Tools>Preferences>Data Modeler>system types directory" - logical types, RDBMS sites and scripts also will be stored there.
    Philip

  • BI Java Installation: Clarification Needed!

    I'm wondering if someone could help clear this up for me:
    We have installed NW2004s SPS08 on Solaris with only the usage type EP (AS Java/EP). Awhile back I was tasked with connecting our BW ABAP system to our Portal ("Integration into the Portal" - transaction SPRO etc).
    After starting this task I noticed I was missing things that the instructions were telling me to configure; i.e. Items that were related to BI that weren't in the Portal such as certain roles, the BI Repository Manager etc.
    Reading around, it seemed like I need to install the BI usage type.
    I have now been tasked with another installation of the Portal (NW2004s SR1 this time), but am trying to head off the problems I'm experiencing trying to connect the Portal to our BW ABAP system. This will be a Java only installation. I've read that BI-Java requires EP and AS Java, and that if I install the BI-Java usage type, EP and AS-Java will be installed automatically.
    My question is, if I do the BI-Java installation and it automatically installs EP/AS-Java, will the Portal still act the same way as it does in my EP/AS-Java only installation I already have? We have many plans to use the Portal as an entry point for all of our backend systems, so if the Portal's capabilities are not what we see already (in our first installation of just EP/AS-Java) then we will have problems.
    Any clarification is greatly appreciated and I will award points accordingly.
    THANKS!
    Beau.

    I think that's what I needed to know.
    I was actually wondering about DI as well. Our developers are having problems deploying .EAR files to our original EP-only install. They can deploy .PAR files with no problems, but .EAR files always error out. Maybe having DI will solve this problem as well? I'm a little concerned about the hardware capacity of this box with having BI, EP and DI all installed on it. I had contacted SAP about installing DI a while back and basically they had told me to install it on a seperate server, by itself. We're running a Sun Enterprise 420R, 4G of memory and a 450 mhz processor for this new installation. Do you think this box is capable of handle EP, BI and DI (AS-JAVA)?
    Thanks for your help!

  • I am using the Order Analysis Toolkit and want to get more information about the compensation for "Reference Signal Processing", which is scarce in the manuals, the website and the examples installed with the toolkit.

    I am using the Order Analysis Toolkit and want to get more information about the compensation for "Reference Signal Processing", which is scarce in the manuals, the website and the examples installed with the toolkit.
    In particular, I am analyzing the example "Even Angle Reference Signal Processing (Digital Tacho, DAQmx).vi", whose documentation I am reproducing in the following:
    <B>DESCRIPTIONS</B>:
    This VI demonstrates how to extract even angle reference signals and remove the slow-roll errors. It uses DAQmx VIs to acquire sound or vibration signals and a digital tachometer signal. This VI includes a two-step process: acquire data at low rotational speed to extract even angle reference; use the even angle reference to remove the errors in the vibration signal acquired at normal operation.
    <B>INSTRUCTIONS</B>:
    1. Run the VI.
    2. On the <B>DAQ Configurations</B> tab, specify the <B>sample rate</B>, <B>samples per channel</B>, device and channel configurations, and tachometer channel information.
    <B>NOTE</B>: You need to use DSA PXI-447x/PXI-446x and PXI TIO device in a PXI chassis to run this example. The DSA device must be in slot 2 of the PXI chassis.
    3. Switch to <B>Extract Even Angle Reference</B> tab. Specify the <B>number of samples to acquire</B> and the <B># of revs in reference</B> which determines the number of samples in even angle reference. Click <B>Start</B> to take a one-shot data acquisition of the vibration and tachometer signals. After the acquisition, you can see the extracted even angle references in <B>Even Angle Reference</B>.
    4. Switch to the <B>Remove Slow-roll Errors</B> tab. Click <B>Start</B> to acquire data continuously and view the compensate results. Click <B>Stop</B> in this tab to stop the acquisition.
    <B>ORDER ANALYSIS VIs USED IN THIS EXAMPLE</B>:
    1. SVL Scale Voltage to EU.vi
    2. OAT Digital Tacho Process.vi
    3. OAT Get Even Angle Reference.vi
    4. OAT Convert to Even Angle Signal.vi
    5. OAT Compensate Even Angle Signal.vi
    My question is: How is the synchronization produced at the time of the compensation ? How is it possible to eliminate the errors in a synchronized fashion with respect to the surface of the shaft bearing in mind that I am acquired data at a low rotation speed in order to get the "even angle reference" and then I use it to remove the errors in the vibration signal acquired at normal operation. In this application both operations are made in different acquisitions, therefore the reference of the correction signal is lost. Is it simply compensated without synchronizing ?
    Our application is based on FPGA and we need to clarity those aspects before implementing the procedure.
    Solved!
    Go to Solution.

    Hi CracKatoA.
    Take a look at the link bellow:
    http://forums.ni.com/ni/board/message?board.id=170&message.id=255126&requireLogin=False
    Regards,
    Filipe Silva

  • HR PA-EC Enterprise Compensation Management Load Issue

    All,
    I have activated standard business content and have connected ECC 5.0 source to BW 3.5.  I tried executing a load for Compensation Process ODS and the load says there is no data available in source system.
    I checked the source and infotype tables 0759 & 0758 both contain data.  I also did an extract check in source and it returns values, however when executing the load in BW it returns no values. 
    Any advice?
    Thanks,
    DC

    Hi DC,
       I know it has been more than an year that you faced this issue and closed this thread. But I thought I could get some input from you. I am having a similar situation, but in my case I am unable to see any records being pulled in the Extract Checker in ECC.
    The scenario I am having is same as yours. I have installed the Adjustments datasource 0HR_PA_CM_1 (and other datasources for Awards and Analysis) from Content and ran the extract checker. There were 0 records being pulled. Then I found out that the relevant info types for compensation are 758 and 759, and not 380(the delivered DS pulls data from info type 380).
    I see that in your case you are able to get the records in the extract checker. Can you please help me in getting the data being pulled from infotypes 758 and 759 ?
    Thank you. Any help will be greatly appreciated.

  • Clarifications in Asset Accounting

    Dear Experts,
    Please clarify below questions.
    1) What is the difference between Depreciation Area and Depreciation Key?
    2) What is the importance of Recalculate value button in Asset Accounting?
    3) Suppose I have 1000 assets, if I want to run depreciation only for 200 assets how can I do that?
    4) If suppose I have 5 Depreciation areas, I am able to see the book depreciation values only, where I
        can see the other depreciation values? If we can’t see for which purpose we are using other
        depreciation areas?
    5) Vendor and Customer balances get update regularly or once in a month or year?
    6) Where we have to create number ranges either in Production or Development Environment?
    7) How can we transfer GLs from one environment to another?
    Full points will be assigned as way of thanks
    Regards,
    Vineela

    Hi Krishna,
    Thanks for your reply,But still I need some more clarifications please respond........
    2) What is the importance of Recalculate value button in Asset Accounting?-
    (A)recalculates depr when asset parameters are changed
    Where it will be there as it(recalculate button) is not there in AFAB
    3) Suppose I have 1000 assets, if I want to run depreciation only for 200 assets how can I do that?
    (A)select those 200 and run depreciation
    Here Assets Selection option is there only in test run not there in update run.
    4) If suppose I have 5 Depreciation areas, I am able to see the book depreciation values only, where I can see the other depreciation values? If we can’t see for which purpose we are using other depreciation areas? (A)use AW01N- you cans ee all dep areas
    In AW01N only book depreciation values is displayed,how can I see other depreciation area values
    Regards
    Vineela
    Edited by: Vineela Siri on Apr 9, 2008 7:22 AM

  • Overtime compensation by time off.

    Dear Experts,
    I am using TM00 for time evaluation, I want to compensate the overtime perfomed by employee by time off only (no payment for overtime), I am using PCR YO16 for determining overtime (Copy of TO16 Determine overtime without approval), I have set the compensation type 3 (Compensation time off) using PCR YO16, I have created one absence quotya type 02 called as "comp off" with "INCREASE" mode in customizing, I have kept base entitlement for this quota type as Day Balance 0410 (Time off from overtime), the issue is that the quota type 02 is geting accrued twice if employee works overtime this is because PCR for compensation of Overtime TC10 updates the quota 02 by UPDTQA by overtime hours and QOUTA function also increases the quota type 02 by overtime hours,.
    Since my quota type 02 should only get generated if any employee works overtime I dont want it to get processed by QUOTA function so could you please let me know how to achieve it.
    If there is any other solution for my requirement then also please let me know.
    Thanks,
    Javed

    Hi Okan,
    For accessing the quota in time evaluation should be in increase mode.
    Still I tries as you said be it is also preventing it from getting updated by UPDTQA.
    I am having one workaround...if I remove the UPDTQA statement from TC12 I am getting correct results since the quota is getting updated by QUOTA function only...but I think this would not be the correct way to get the solution since SAP has provided the UPDTQA statement in TC12 means there should be some purpose behind it...right...the correct way would be to avoid the quota getting updated by QUOTA function...I think we are missing something...bevause of which we are not able prevent QUOTA function from updating our quota..please suggest...
    Thanks,
    Javed

  • Report Compensation - Means of Payments

    Hi, gurús,
    We are in a process of audit for which they request us a report that lists the orders of purchase with his respective invoices including the number FI and his respective compensation and with his document of payment and mean of payment.
    Does someone know algun report standar?
    From already thank you very much for the help.

    Hi,
    Try
    Easy Access->Information System->Financial Accounting->Accounts Payable->Reports for AP Accounting->Payment Transactions
    Rgds.

  • COMPLAINT AND COMPENSATION REQUEST

    On July 8, 2014 my internet stopped working.  I eventually learned that my DSL number had been switched to another carrier (Time Warner) without my knowledge or consent.  This was not a case of identity theft; I called TW and the name, address, and SSN now linked to my DSL number were not mine.  I still don't understand how this happened.  If TW says it has the authority to take over a number, shouldn't there be a verification process to ensure that the person requesting the change is the same as the person who already "owns" the number?  
    Trying to get my internet back has been a customer service nightmare.  I kept a record of all my phone calls and the conflicting information I received.  Although it's going to be painful for you to read through, it won't be nearly as painful as it was to live through.  I'm going to summarize what was often multiple calls per day.  At times I called back just to confirm information I received because I know that the "success" of a call is a direct reflection of the representative you happen to be talking to.  **Not once did I receive the same information twice in a row.**  Also, I am not going to document the many, many times that I was transferred to the wrong department or transferred to a department that was closed, "Please call back during business hours.  Good-bye."  Click.
    7/8- Spent 2 hours and 15 minutes on the phone (mostly on hold) and was told I would need to wait until 7/22 to have service again.
    7/10- Spent 1 hour and 10 minutes on the phone and was told that, if I cancelled the order to get my original number back from TW, I could have a new number and have service the next day.  A technician would be at my home the next day between 8am and 12 pm.
    7/11- Spent 1 hour and 35 minutes on the phone when the tech didn't show up by noon.  The reps at noon and at 2:00 pm told me that the tech was running late, but there were no notes in the system about when s/he would arrive.  Was told to check 1-800-WheresM(yTech) to track ETA.  No such number or service appears to exist. The rep at 4:30 told me that the tech had cancelled the appointment earlier in the day because a technician was not needed.  **I waited for 8.5 hours for someone who never showed up, and Verizon didn't inform me of the change.  I run a small business from home and, since I didn't have internet and was stuck home waiting, I lost a day of work.**  Was told by a rep that the central office would have service turned on by midnight.
    7/12- Spent 1 hour and 15 minutes on the phone because my service had not been turned on by midnight.  Went into escalation mode and demanded to speak to a supervisor.  I spoke to two.  Finally a rep came on the line and told me that there was no way to have service turned on until the account was active and a tech came to my home.  The account wouldn't be active for two weeks, and the earliest possible tech appointment was now 7/29.
    7/14- Spent 1 hour and 5 minutes on the phone and was told that the central office could activate the account the same day.  I called back at 11:00 am and was told that a tech was scheduled to come between 8 am and 5 pm.  This was the first I had heard about the appointment, and I wasn't home at the time.  At 3:00 pm I was told that the appointment had been changed to the next day from 8 am to 5 pm.  **For the second time I waited for hours for a tech that never showed up, and Verizon didn't inform me of the change until I called.  More business time lost.**  
    7/15- The tech called at 9:30 am, showed up at 12:45 pm, and now I have internet again.
    Multiple representatives have told me that I will not need to pay for the days I was out of service.  This amounts to approximately $15.  I spent almost 7.5 hours on the phone, 12.5 hours waiting for techs who didn't show up, and 12.5 hours unable to run my own business while waiting for this to be resolved.  I received a truck-load of misinformation, and only have internet right now because *I* knew that this situation could be resolved quickly even though most of the representatives didn't know how to handle my situation correctly (Mark and Barbara gave me hope.  Bless you both, wherever you are!)  If I had taken the first rep's word for it, I wouldn't have internet for another week.  The fact that I have internet today proves that, if I had been dealing with fully informed representatives, I could have had internet service up and running on 7/9.  And for all of my wasted time Verizon is saying I don't need to pay $15? 
    $15?!
    If this is all that Verizon loses--and it's not really losing since it didn't provide service during that time--there is no incentive to improve customer protection, representative education, and overall customer service.  If significant compensation is required each time Verizon makes a mistake (allowing another provider to take over a number without even verifying that the customer information matches is a mistake) which results in loss of time and services to its customer/victim, I guarantee this situation will improve quickly.
    I should receive one week of credit for each day of service lost (it should be a month of credit for each day lost, but I don't want to be greedy).  I was without service for 8 days and should be credited 8 weeks of service.  This is still only $110.  I think we can agree that this is the least--the very least--Verizon can do.  I look forward to your favorable reply.
    P.S. At 4:23 pm a second crew of Verizon techs showed up.  Apparently internal communication is just as poor.  Get it together Verizon.

    Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
    To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

  • How to change default selection in compensation planning

    Hi experts,
    We have upgraded our portal to EHP1 sp04.
    I need to change the default selection which it currently shows in "Employee Selection" under
    Compensation Planning-->Compensation Planning.
    When a user clicks on Compensation Planning>Compensation PLanning> he comes in an iview with 4 steps:
    There is one "Employee Selection" scroll down view, I need the default to be "Direct Reports"
    http://rapidshare.com/files/308150359/DirectReports.jpg
    The default it shows is "Employees from organizational units", I need to change it to "Direct reports". Can someone tell me how I should proceed about it.
    Please guide me
    Regards,
    Rajat Sharma

    Hi,
    I have solved this issue.
    Go into SPRO>integration with other sap system>business packages>mysaperp>organizational structure view
    group organizational structure view.
    select mss_ecm_sel and change the nos. accordingly.
    thanks,
    Rajat

  • How to call "compensation profile" iView in ECM from Web Dynpro for ABAP

    Hi Experts,
    I developed a compensation planning iView using web dynpro for ABAP using floor plan manager in ECM. I need to call the iView "compensation profile" but I don't know how to pass parameter to it, how to trigger it from my application. Is there anyone used to do this before?
    Thanks!
    - Anthony -

    I have to develop my own iView to replicate Java iView.

  • I need a clarification : Can I use EJBs instead of helper classes for better performance and less network traffic?

    My application was designed based on MVC Architecture. But I made some changes to HMV base on my requirements. Servlet invoke helper classes, helper class uses EJBs to communicate with the database. Jsps also uses EJBs to backtrack the results.
    I have two EJBs(Stateless), one Servlet, nearly 70 helperclasses, and nearly 800 jsps. Servlet acts as Controler and all database transactions done through EJBs only. Helper classes are having business logic. Based on the request relevant helper classed is invoked by the Servlet, and all database transactions are done through EJBs. Session scope is 'Page' only.
    Now I am planning to use EJBs(for business logic) instead on Helper Classes. But before going to do that I need some clarification regarding Network traffic and for better usage of Container resources.
    Please suggest me which method (is Helper classes or Using EJBs) is perferable
    1) to get better performance and.
    2) for less network traffic
    3) for better container resource utilization
    I thought if I use EJBs, then the network traffic will increase. Because every time it make a remote call to EJBs.
    Please give detailed explanation.
    thank you,
    sudheer

    <i>Please suggest me which method (is Helper classes or Using EJBs) is perferable :
    1) to get better performance</i>
    EJB's have quite a lot of overhead associated with them to support transactions and remoteability. A non-EJB helper class will almost always outperform an EJB. Often considerably. If you plan on making your 70 helper classes EJB's you should expect to see a dramatic decrease in maximum throughput.
    <i>2) for less network traffic</i>
    There should be no difference. Both architectures will probably make the exact same JDBC calls from the RDBMS's perspective. And since the EJB's and JSP's are co-located there won't be any other additional overhead there either. (You are co-locating your JSP's and EJB's, aren't you?)
    <i>3) for better container resource utilization</i>
    Again, the EJB version will consume a lot more container resources.

  • Got charged full retail for a new phone instead of Edge Up, wiped out bank account, had to refuse shipment, no compensation for the time spent talking to 14  representatives over the phone in the last week, and still no refund??

    On 9/29 I ordered an iPhone 6 Plus 128GB as an edge up from my 5S, swiped my card at the store to pay the Edge Up fee, and was told 10/31 was the expected ship date.
    Didn't see the order on my My Verizon account, spoke with 3 representatives on the phone to actually get the order number so I could track it.
    On 10/24 the ship date disappeared and I called to find out there was an issue with the payment. I gave them my debit card number over the phone for the Edge Up amount, and they charged me full retail -- OVER $1,000.
    They promised it wouldn't post to my account and it wouldn't ship after cancelling the order. Next day it shipped. I called FedEx and refused the package over the phone.
    I called when the payment posted the next day, totally wiping out my bank account and charging me overdraft fees.
    They said they'd push for a refund immediately -- on Sunday, 10/24. It's now 10/30, I see no refund, I have no phone, and I have over $100 in bank fees from their mistake.
    I spoke with a supervisor on the phone and they said they could refund the bank fees, but would do nothing for the fact that they screwed up my order, and told me it would be another 2-3 weeks before they actually ship a phone to me if I ordered today.
    Sorry, but that's NOT good customer service. I can buy out my Edge agreement, sell the phone on eBay, and go to another carrier pretty easily. I don't want to leave Verizon's service, but I don't really see how they value me as a customer?
    Does anyone else have some idea of what I could do about this whole thing??
    TL;DR -- Verizon charged full retail for a phone instead of Edge Up fee, still no refund, no compensation for the inconvenience and stress they caused, and another 2-3 week wait on a phone I ordered a month ago.

    That situation went from inconvenient to complicated quickly.  Wait for any pending orders to drop off, wait for things to clear up, wait till your upgrade comes up and then upgrade when your contract is fulfilled.  I would have suggested a replacement phone, I know, with only a month left why couldn't you just upgrade early, but these situations where people try to upgrade early always end horribly and once a phone order starts, it almost cannot finish until something winds up shipped received and returned.  Sorry this happened the way it did.  Definitely not efficient.

Maybe you are looking for

  • SQL - in using a string to filter by numbers

    Hi, Here is my problem, I have a simple query in which I want to include a condition IN using a bind variable. The bind variable is a string that stores numbers delimited by a comma. The query looks like this : select emp_id, ename from emp where emp

  • Changing name of class file and it still working

    I am simply trying to change the name of this class file i have named G3webcam.class and i want to change it to webcam.class when i do this the applet does not work any more. If someone knows of a simple fix please help me.

  • Uneven Seam

    The iPhone 3G that I bought Saturday night has a slightly uneven seam along the side with the volume keys. In other words, while running my fingers along the other side feels quite smooth, the side with the volume keys has a noticeable ridge -- the s

  • How to enable your ipod touch?

         My daughter has changed the 4-digit password so my times that it has caused the ipod to be disabled. Any suggestions to make this an fix?                                                                                                            

  • Amazingly bad service from call centre today - can...

    Just spent 31 minutes on phone to the call centre in India.  Must have explained a dozen times to different people that having been sent a brand new mark 3 router on Friday it doesn't work.  No power from adaptor I'd suggest.  BT's suggestions was to