Complaint regarding the Audio problem in handset

Dear Sir / Madam
I am having BlackBerry 8520 Curve and purchased it on May'10. After buying this BB handset I am facing the problem in audio and not able to listen the voice clearly. I had submitted my handset for 4th time at Redington India Limited Ahmedabad for the same issue, but the problem is yet not rectified.
I have submitted my handset again at Redington on 26th July 2012 and they have given me the estimate of Rs. 4200 to change the housing of the handset. Before that I have given my handset at Redington for the same audio problem on 14th Mar 2012, 16th Jan 2011 & also give while the handset was in warranty period, but the problem is still same.
Now my question is that, I have give mobile 4 times for same issue and still I am facing same problem than why should I pay for housing, as it is manufacturing fault of handset. Still my mobile is at Redington and I want the permanent resolution for the audio problem, and if you are not able to solve the problem than please keep the handset with you, as I don't want the defective handset.
I have purchased the Blackberry as it is the brand name and for the service but I am really disappointed by such kind of worst service.
Name: Nilesh
Contact No: ***
Work Order No: ***
Case ID: ***
Model: Blackberry Curve 8520
IMEI No: ***
Pin No: ***
Given at Redington on: 26th Jul 2012.
Please find the above details of handset and contact no, and I expect the positive response from your side. If the problem will not get rectified I will have to go for the legal action against the Blackberry and will also mention this issue on Facebook so another people also come to know about the services of Blackberry.
With Regards
Nilesh
Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever; this site is not a channel for any formal communications with RIM. Further, RIM provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into RIM at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through the places you already are working with...even if they may have a poor reputation. You have no free path by which to bypass them.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Guys how to fix the audio problems of my itouch? The volume bar dosnt exist and the loudspeaker doesnt work. . .Sounds only works in headset please help thanks!!!!

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Post this in the iPod Touch forum.
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Word from MSI on the Audio Problem

Here is a letter that MSI sent me last night.
Quote
Richard & Glenn,
I have taken some time to read through the audio posts in the nforce forum. There's a lot of posts but it's difficult to find the problem cause based on those posts. I understand the frustration of having the problem which results to a lot of MSI bashing posts. So, we need to find some direction in order to find the solution. I know you are doing that right now, keep up the good work.
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MSI
As you can see, MSI does have an interest in solving the problem. Has anyone tried going back to the original Drivers from the MSI CD?
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Message Edited by cat_felix on 06-13-2008 09:54 PM
Message Edited by cat_felix on 06-13-2008 09:55 PM
Message Edited by cat_felix on 06-14-2008 04:15 AM

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Transcoding the Analysis Problem with Audio

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Hi
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Why is the audio outrunning the video?

First off, I'd like to say thanks to the gentlemen who helped with my last question; you guys lead me to the information that allowed me to figure out what was wrong and how to fix it. I now have a new problem that's making me tear my hair out, and I'm hoping you guys can help me with this one as well.
Background:
I'm attempting to make a video resume to supplement my paper resume in order to get a job with a technology educator called Techshop. I have an old video production degree, but I'm new to digital editing. For equipment I have a reasonably powerful computer (it exceeded the specs), a Panasonic HC-V10 camera (it records in ACVHD lite 720 60p, I think), Premier Elements 10, and a file viewer and converter called Wondershare Video Converter Platinum.
My troubles all started when I, in my beginner's ignorance, didn't use Premier to capture the video clips off my camera directly, but instead took the SD card out and transfered the files onto my computer's hard drive directly. I no longer have the video on the SD card, all I have is the files. There is too much video to re-shoot; I need to use this footage.
I set up my project as ACVHD lite 720 60p and, again not understanding what I was doing, washed all the raw footage through the video converter. This was to get the resolution of the video up to 1280X720 from 960X540 and to label the video instead of just having numerical codes (pre-sorting). I was changing the resolution because I couldn't find a Premiere preset for that resolution. I converted the audio at 48 MhZ (after initially converting at a sample rate of 44.1, which seemed to cause a problem-though in hindsight, it may not have), which is the same as my project preset.
After converting the footage, it appeared to play perfectly in Wondershare. I looked at the footage with MediaInfo, and it appeared to match my video presets exactly. I used Get Media to pull the files into Premiere, and that's when it hit the fan. The audio was outracing the video! At the start of the clip it appeared to be in synch. A few seconds in, and there was 'something funny going on'. A minute in and it was badly out of synch, and a few minutes into a clip (several takes in one clip) it was so badly out of synch I couldn't even match the sections up. The audio ended before the video in every clip I imported. I'm not sure, but I think it's losing about 2 seconds a minute. I also tried a test export, and the problem was exactly the same.
Now here's the interesting wrinkle. When I look at the Properties of the clips in Wondershare and MediaInfo, they both tell me the frame rate is 29.97 fps and the audio is sampled at 48MhZ. However, when I look at the Properties of the same clip in Premiere, it says the audio sample rate was 48MhZ, but the frame rate is 29.00! If I'm calculating this correctly (though I'm not certain I am), I think losing .97 frames per second accounts for the audio/video missmatch-the video is playing slightly slower than the audio.
As an afterthought, when I Get Media the files into my Premiere project, I get a tiny message at the bottom of the screen that says Premiere is Conforming each video with a progress bar, leading me to believe that the project presets do NOT match the source video; only problem is, Wondershare and MediaInfo say it does!
Question:
What is happening? How come Premiere is saying that these files have a framerate of 29.00 fps when everything else says they're 29.97? Did I convert it oddly? I checked, and I set the frame rate on Wondershare to 29.97 (which is what it and MediaInfo both say the video is playing at). I even re-converted some of the video from the raw source with Wondershare at at 29.00 setting, and it STILL has the missmatch problem. Did Premiere interpret it strangely? If so, any idea why? It doesn't appear to need to Render-there's no red bar above my project or anything.
Also, is there a way I can tell Premiere to play the video back with the same audio rate, but at 29.97 fps instead of the 29.00 fps it says it's using? Or stipulate that the video files be played at the correct rate, or something? Or really, any other ideas on how to address this issue? Uncoupling the video and audio and then time-stretching seems very imprecise and cumbersome, so I'd rather not try it. I'd like to simply adjust Premiere to use the video correctly, since my video is already labeled and correctly sized (and some of it is cropped and color corrected too).
Edit: I just loaded in the unconverted footage for kicks, and the audio problem doesn't seem to be occuring. Simple fix, right? Well...I'd like to still figure out what's going on for future projects. I also would like to still use the converted and labeled video since I took SO LONG pre-sorting it! Lastly, I had at one point attempted to load all the unconverted footage into Premiere and just re-label there, but Premiere spat up a message that it was "running low on system resources" and soon locked up/stopped responding. My computer doesn't seem to be able to handle 135 video clips in one project, and thus my need to pre-sort. Just wondering, but is it the preview images that are the problem? If I chop up the footage into multiple folders, will that help?
I have already read the articles by Bill Hunt and others about "File format as a wrapper" and "What's in a Codec" and such-VERY informative!-so no need to point me to one of them unless I've clearly forgotten something.
Gentlemen, I thank you in advance for your advice and assistance, and I am very appreciative that you make your experience available to new users such as myself. Thanks again!

I don't know why the audio sync problem is happening but I can offer a workaround that has helped me salvage files that were not able to be reshot. The common denominator for the audio sync problems I have encountered in (some, not all) clips were 60fps. It has been a while since I had to do this so please bear with me as I am doing this from memory. Also, this is based on PE10 but will probably work with older versions but I don't own any.
1. Right click the clip in your timeline and select "Unlink Audio and Video"
2. Click any other place on your timeline to de-select the problematic clip and then click on the AUDIO portion to only select it. To confirm that you did it correctly only the audio portion of the clip will be highlighted.
3. Right click on the highlighted auido clip and select "Time Stretch...". A small box will pop up with 4 adjustments - Speed, Duration, Reverse Speed and Maintain Audio Pitch. Here is where the trial and error begins.
4. If I recall, I used a few different methods to determine how much to stretch the audio to get things right.
                          a) You could determine how much time there is between the audio finishing and the video finishing by subtracting the values in the timeline counter. Remember the last two numbers are frames and not fractions of a second. Now add that value to the "Duration" value in the second line down in the open box. It should get you pretty close to back to normal sync. If not good enough you can tweak the duration to get it right. Next, check the box to "Maintain Audio Pitch" or you will sound funny. If the pitch sounds funny you could add the "PitchShifter" effect from the audio effects toolbox though I have not had to this.
                         b) You could click into the speed % box and enter an amount up to two decimal places in value. Based on the fact that mediainfo says the clip is 29.00 fps (for whatever reason) I would try (29.00/29.97=.9676 X 100 =) 96.76% and see what happens. Check the ' Maintain the Audio Pitch" box as above. If this works then it may serve as a confirmation that Elements is indeed incorrectly interpreting the clips properties.
                         c) Run and Gun. Just start changing duration values or Speed percentages until you get it right. Ya know, caveman style.
Another way that is possible I'm guessing is to click and drag the audio into sync. Do steps 1 and 2 above. Expand the timeline to show the waveform better. Hover your cursor over the right side of the audio clip until the backwards "C" shows up. Click and drag the clip to the right using the waveform as a visual reference. I have not done it this way but in theory it should work.
When you get everything the way you want it you can trim off the audio portion that overruns the video to make them the same physical size. Then hold the shift key down while selecting both the audio and video portions of the clip. Be sure they are both highlighted. Right click on the clips and select "Link Audio and Video" to relink the clips.
Hope this helps you. It is not ideal by any standard but what workaround ever is. Good luck.

Flash Audio problem...

***Please note- I am a MAC user- currently running Tiger OS X
10.4***
I've noticed lately that I can't hear any Flash-based audio
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I noticed I started having the problem after I downloaded the
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I've tried re-installing the latest version of Flash and ran
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Is there a particular system folder somewhere that I should
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"I can't seem to find any help on the Flash/Macromedia pages..."
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I have a season pass to Dr Who and all 30+ other shows purchased on iTunes work great. Last night's episode (Hide) has a hissing sound so loud it drowns out all the audio in the show when i try to watch it on my Apple TV. I then downloaded the episode to my iMac and my iPad and no audio issues there. However when I tried playing it shared from my iMac to the Apple TV and the audio problem was there again. Same thing happened when I tried to AirPlay from my iPad to Apple TV.
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When importing a clip to adobe premiere elements 11 the sound on the video doesnt appear in the audio

audio help

if7yg
What computer operating system is your Premiere Elements 11 running on? If Mac, was your purchase the Adobe Premiere Elements 11 Editor from the Mac App Store?
Be that as it may, what are the properties of the video audio file that you are importing in Premiere Elements 11?
A quick way might be for you to tell us the brand/model/settings of the camera that recorded the video audio file (including the file extension of the file).
When the file reaches the Expert workspace Timeline which is the case
a. no sound, but audio file is represented on Audio 1
b. no sound, audio file not represented on Audio 1
c. no sound, audio file represented on Audio 1 and, when you toggle the Audio Display Style to waveform, you
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(to the left of the word Audio 1 is a speaker icon...clicking on that icon toggles the audio track display...one of the
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Assuming Premiere Elements 11 on Windows 7, 8, or 8.1 64 bit for now, go to Libraries/Documents/Adobe/Premiere Elements/12 and delete the complete contents of the Media Cache Files Folder that you find there. Then open the program and determine if the audio problem persists. Look to the bottom right of the workspace to observe any "conforming" activity in progress when you import the file.
We will be watching for your follow up.
Thank you.
ATR

Complaint regarding the Audio problem in handset

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