Complementary Benefits for New Purchase Not Valid?

I purchased Photoshop CS5 Extended and was looking forward to selecting one of the five "complementary benefits" that Adobe offers when you register your product.
So I selected a 30-day free subscription to Lynda.com, then I got a webpage with an activation code and a link to redeem my benefit. But when I clicked on the link I got a webpage at Lynda.com that said, "We're sorry, but the promotional link you followed has expired."
Adobe's webpage with the activation code said to contact Adobe Support if you have a problem claiming your benefit, so I did. But then I was told it wasn't Adobe's problem. It was Lynda.com. Dead end.
I would think that if Adobe is offering incentives on their website to buy their products, that it would be THEIR problem too if a customer couldn't obtain that offer. Anyone else have this problem lately? Are the other offers still valid? I don't know because I was only allowed to make ONE choice. I guess as far as Adobe is concerned, I chose wrong. Thanks.

I think you were guided very well by the information and you did the right thing by contacting people associated with Lynda.com. You were simply frustrated that we referred you to another forum thinking, perhaps we did not want to help you?
But if you understand what was posted as not being personal then you would read it very differently.
What you would have read even though not written this way…
Rich, you know I have to be honest with you, you really are going to do much better on the Lynda.com site as they probably experience the issues of redemption of the benefit program and I don't think anyone here will be of much help we re only users like yourself.
Now if you also see your part in what you perceive to be a poor response then the whole thing is something you now laugh off as a misunderstanding on your part.
That misunderstanding is due to your expectations of getting answer even though you were in the wrong place, but look at it as Jeff suggested once you were in the right place your answer was forth coming and quick.
So you should actually mark Jeff's first post as the answer. It did get you what you wanted.
Now you can feel like the other responder and never return but then you will miss out on the knowledge and experience that user's like Jeff can offer you.
And Tai is also extremely knowledgable. So you really want to return.

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