Configure products in Lead document SAP CRM7.0 EhP1

Hello,
We are implementing configurable products in CRM, in order to use them
in Sales Documents, and everything works fine.
Now we need to use these configurable products in Lead documents, but
nothing appears in order to configure products. Is something missing to
make this available?
Best Regards,
Susana Morgado

Hi Susana
I did some more study on lead transaction and following is my conclusion.
Technical: The configuration explosion is performed using IPC in transaction processing. The leading business transaction category for Lead Transaction is BUS2000108 and BUS200129 for Lead Item. These categories ristricts the transaction structure from triggring event for calling IPC as an lead can be created without products, with zero quantity products and also with just product categories. Since IPC is not called the product configuration cannot be exploded in Lead transaction unless an enhancement is performed at the object level itself. Which would be very complex. The same is applicable for activity transaction.
Business Logic: From a business process persective the main objective of Lead transaction is to capture the customer's interest and put a qualification around the same. If the customer interest is identified as high and the qualification helps the organization in making the decision of taking the lead forward into sales cycle and start investing organization's resources on the prospect, then the lead is converted into Opportunity. At the lead level it is still not clear which products or services will suite the customer requirements best. It is at the opportunity level where the detailed discussion are performed and captured to identify the precise needs of the customer and preparing the solution to fulfill customer needs. Hence opportunity is the transaction where the product configuration is performed and solution is created for the customer.
Hope this helps.
Thanks
Avi

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Hi Chris,
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Tony,
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Edited by: Pradeep Kumar on Mar 11, 2010 6:20 AM

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To understand myself the above scenario, I used the
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Configure products in Lead document SAP CRM7.0 EhP1

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