Conflict with passwords and app purchase

suggestion and found a phone number for Navigon andI called the PHONE number (866-273-4271) and SPOKE to Britton.
It seems that Apple has caused some addresses to switch there main ID position. For example my cox.net and Mac.com.
1.  He had me go into " settings" on my iPhone 4S and down to "Store (iTunes)"   
2.  Under settings -- Store -- at the bottom is:  " Apple ID: [email protected]  
Mine said mac.com  and it should have said:  cox.net. Somehow that was changed and NOT by me.
3.  He had me tap the address and it brought me to the screen that included options such as:  Sign Out. This allowed me to change back to cox.net. I still have two different accounts with iTunes and two different passwords. This problem started when Apple said I needed to strengthen my password by using numbers, letters and CAPS. Up till that time, I had only one password and it worked on both accounts. Now I have two passwords as I said before. A new one for cox.net and the old original password for Mac.com.
4.  After my iTunes Apple ID was changed back to cox.net I was able (after he had me delete the existing copy of Navigon on my computer), to go to my previous purchases on my Mac computer and download my original purchase made in 2009 ( under cox.net).
This was an iTunes problem, not Navigon. iTunes should have been able to solve the problem. As I have said many times, this could have been solved on my first contact if we could have spoken to each other on the phone.
This problem could happen to me again because I have purchased  apps under both accounts.

Sorry, but I don't think there is a way to fix this. But I believe it only last 30 minutes, at most.

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