Confusion about scanning over network

I have tried to find the answer but keep coming up with conflicting posts. I have a Canon MP530 all-in-one connected to my Airport Extreme (flying saucer model). I can see and print from both my Windows 7 laptop and also my MBP. I understand the Airport Extreme USB only supports printing. But I have an Airport Express at another location in the house. If I move the printer there (AEx)will that support the scanning functions as well? I have read posts where some say scanning is supported by the Airport Express but on the Apple documentation it refers only to a printer attached. Thanks in advance.

Welcome to the discussions, Scott!
Hopefully, this will make things clear.
As far as print capability goes, the USB ports on all of the Apple devices...Time Capsule, AirPort Extreme and Airport Express all provide the same function. That is,+they will support printing from a compatible device at the USB port.+
+Other functions such as copy, scan, fax, maintenance are not supported at the USB ports on the AirPorts+, so you'll need to connect your all-in-one directly to the USB port on your computer if you need any of these services.

Similar Messages

Can print over network, but scan over network doesn't work

Scanner communication cannot be established from Windows 7 PC to 1536dnf MP.
Printing from that computer is fine. scanning from other computers over the network is fine also.
I have uninstalled and reinstalled HP software, but that didn't fix the issue.
Scanning worked from this PC previously, but recent networking changes required I rediscover printer via a fresh install.
With my old router, the HP software would auto-discover the printer on the network, with the new network, that fails, and I have to provide a specific IP address to search, which then succeeds.
I am trying to understand where communication between win 7 PC and scanner might be misconfigured, when same PC communicates to the printer in the same MFP works fine.

Hi @tennisfan76 ,
I see that you are having issues scanning over the network. The Print and Scan Doctor detected a issue with the Wia drivers. I will certainly do my best to help you.
Are you signed is a the Administrator of that computer?
WIA drivers are part of Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
I have provided this document, just to make sure these are the same ones you had checked.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Temporarily turn of the Antivirus Software and try scanning again.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
How to back up and restore the registry in Windows.
Restore Default Startup Type for Windows Image Acquisition (WIA).
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can't scan over network with a laserjet 1217 on a Mac

Hi
My set up:
Mac with Yosemite
Laserjet M1217 over wireless
Problem description:
I can't scan. From preview, or the control panel, or image capture, I get the same error saying "can't open a session"
I have installed and re-installed the drivers/printer around 100 times.
I have tried adding the printer/scanner as airprint, or with the name of the printer as a post suggested.
Everything result in the same error.
I have version 2.0 of the driver installed right now. Tried with 1.7 as well, same result.
I can print without a problem from my Mac and from my iPad.
Tried with an ethernet cable and have teh same issue in case someone ask.
I've looked everywhere in google and doesn't seem like anyone else have the same issue? Many people have issues printing over wireless, but that's ok for me. Is the scanning I can't get to work.
HP pages doesn't offer any different driver than what Yosemite has. HP doesn't offer any extra program for Mac and scan.
Don't know what else to try.
Some help? Anyone?
This question was solved.
View Solution.

Hi @juancgallardo ,
I see that you are experiencing issues scanning over the wireless network and hardwired network on Yosemite.
I would like to help you out with this issue today.
The drivers for Yosemite are installed by the Apple Updates.
Installing Your HP Printer Driver and Software for Mac OS X.
Did you add the printer as a Bonjour printer or IP Protocal?
IP Protocal won't allow you to scan, just print.
You can also download and install the HP Printer Drivers v3.0 for OS X.
If you are still having issues then check that the scanning ports on the router to make sure that they are open. You can contact the router company to check and open these ports 9220/9500/427 on the router.
If you still can't scan, connect the printer directly to the Mac with a USB cable and see if you can scan. Just to rule out a network issue.
What kind of router do you have?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can Printer over network but can't scan over network with Officejet 6500 E710n

Got an odd problem... I can print all day via my wireless network, I can even ping my printer's IP with no issues.
I can't scan at all, it keeps giving me connection related error messages (Scanner Unreachable, etc). I checked the "Update IP Address" tool and the IP address was correct. So I figured I would install on a different computer.
I installed using the software from this website (I have never installed this HP printer on this computer, I always did eprinting from this computer), it worked perfectly, it found the printer almost instantly. Installation worked perfect with no issues, errors, etc.
Printed the test page perfectly but I still can't scan over the network, I tried both clicking on "HP Officejet 6500 E710n-z" and clicking on both "Scan a document or photo" and "Activate Scan to Computer" and also I get a connection error if I try the "HP Scan" software.
I ran the "HP Home Network Diagnostic Utility" but it can't find my printer (odd that it found it to install the software and I can print/ping it all day).
I also ran the "HP Scan Diagnostic Utility 4.2" and it DID find the printer... It also got past the "Connectivity" and "Device Manager" steps and put a check next to them.
It then failed on the "Windows (WIA) Scan" step. I skip it and it fails on the "HP Twian Scan" after giving me a connection related error message. It will not let me continue the test.
I have restarted both computers and printer multiple times. I am running Windows 7 on my laptop and Windows XP on my desktop.

I suggest uninstalling the full feature software from both PCs and re-installing and configuring the software on both.
Are you using the HP Solution center to scan? It is in Dutch, but the images are the same as what you should see in a correctly installed full feature software package.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

My HP Officejet Pro 8600 Plus all-in-one doesn't scan over my wife network anymore

I have a wi-fi network in my home which works fine for internet on my laptop, and I used to be able to both print and scan over this network just fine. I can still print using the network, but can no longer put stuff into the document feeder and go back to the laptop and use the scan function. The scan function actually no longer even appears on the icon I used to have for it, only the print function.
The scan function does not appear in my device manager (control panel), in either the image devices or the printer devices area.
I have tried to uninstall and reinstall this device several times in many different ways and even tried to obtain the updated driver from the internet. I was successful a few months ago in reinstalling the device and retrieving the ability to control the scanner from the laptop. Now I can only reinstall the printer function, periood.
How can I get back the scanner function on my laptop to use over my wi-fi network? Of course my warranty for service expired earlier this year.

Good day and welcome to the forums, @MSRantal
I read about how you can no longer scan over the network from your Officejet 8600 Plus, to your laptop, and I will do my best to help you out. I have some questions to get started.
I would like to know:
Which operating system you are running on your laptop?
Are you able to scan to another computer over the network?
Have you tried plugging in a USB to the laptop and scanning?
If yes, did a USB connected scan work?
Have you tried scanning after disabling your firewall and/or anti-virus?
When you install the printer, do you see any error messages (or does the install completed successfully)?
If you do not have your printer plugged in directly to a wall outlet, try that.
Hoping to hear from you!
Happy Tuesday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Is it possible to scan over a network

Is it possible to scan over a network using Airport Express? I ahve a brother mfc210c.

My brother color laser (MFC9840CDW) is great for scanning over my ethernet network and I've read that it supports wireless, but haven't bothered to turn that function on. Of course it's a network printer, and Brother does provide scanner software for Leopard for my printer. I can also scan from the printer to any machine on the network.
Basically, if you get a machine that's designed to work, then yes, you can scan over a network.
In your case, USB is not a two way connection for a printer from just about any USB Print Server. A lot of times the USB print servers will not even let you read the ink levels. Brother will not waste the time creating network scanning software for a non-network scanner.
Message was edited by: dechamp

I'm new and confused about "connection" things

I'm new to BlackBerry--I have an 8320 Curve, I'm a small business owner and I'm not connected to a BES. I use the BB Desktop Manager to synchronize with Outlook and to back up my BB and I've done pretty well on most things, but I still have a few things I'm confused about. In this forum, I'll ask my "confusion questions" concerning data options.
I have a "pay as you go" data plan with AT&T, my provider, because there is virtually no cell reception at my home where I also work. (I'm not using my BB for email since I'm in front of my computer most of the time). I have a home network set up and I've incorporated a router that supports wireless. I've connected a netbook to the wireless network and used it to surf the Internet, so, I know my wireless connection works. I've also managed to create a wireless connection on my BB to this network and on the Home screen, it will display my wireless network's name when I'm here at home, so, I know the device is connected to my network.
BUT, I don't think I'm actually using my home wireless network...I tried the other day by browsing the Internet and then AT&T told me I incurred data charges--which I thought I shouldn't have if I wasn't using their network. Either I'm wrong about assuming they won't charge me if I use my network or I have something set up incorrectly on my BB...can anyone provide some guidance?
Next, I don't truly understand what BIS is...I searched through the KB and couldn't find anything that actually defines BIS...could somebody please explain what BIS is?
Finally, can somebody please explain the difference between "mobile network" and "wi-fi"? It seems, if I turn off "mobile network" I have no connection at all, including wi-fi. Is that the way things should be? But, I can turn off wi-fi and still get a connection (if I go outside as far from my house as possible and face south <g>).
Thanks...and now I'm off to the BB Desktop Manager forum to ask a few questions there!
Solved!
Go to Solution.

Hi and Welcome to the forums!
I can help you with one or two of your questions:
ejm1 wrote:
Next, I don't truly understand what BIS is...I searched through the KB and couldn't find anything that actually defines BIS...could somebody please explain what BIS is?
BIS is Blackberry Internet Service...a service, hosted by your carrier, that provides a conduit between internet facing email systems (e.g., Yahoo, GMail, etc.) and your BB. Inside of BIS, you create conduits for each of your email providers that you desire to receive OTA email for on your BB. BIS will check your provider on a periodic basis (documented to be every 15 minutes) and only when there is something that needs to come to your BB does it generate any traffic over the carrier network with your BB. BIS is an add-service, only available to those who, from their carrier, contract for The Blackberry Data Plan (as it is usually called) -- a generic data plan is not usually adequate to have access to BIS.
ejm1 wrote:
Finally, can somebody please explain the difference between "mobile network" and "wi-fi"? It seems, if I turn off "mobile network" I have no connection at all, including wi-fi. Is that the way things should be? But, I can turn off wi-fi and still get a connection (if I go outside as far from my house as possible and face south <g>).
Mobile Network is your carriers network...data and/or voice services provided OTA for your BB. WiFi is wireless networking (802.11a/b/g/n) through your home WAP, hotspots, etc. I don't know if turning off Mobile Networ should or should not affect your ability to continue to use WiFi...I would think they are separate, but I don't have a BB model with WiFi.
I know nothing about the pay-as-you-go programs, but from all you describe, it seems that you may well be using your carrier network at times. You will need to find out (and there are others here who know) how to shut off your carrier network yet leave WiFi running so that you don't incurr the costs of surfing via the carrier network.
Hope that helps a little!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Scan To Network Folder Fails Post Install of Firmware Due To Password No Longer Being Passed

The scan to network folder has been working for over a year on my OfficeJet Pro 8600 Plus to a file share in a QNAP NAS. HP CLP1CN1435AR firmware was applied to the printer in Dec 2014. Upon my first need to use the scan to network folder feature in 2015 I find that it no longer works. Attempts to validate the once working scan setup failed. Though a variety of tests I have determined that the password entered into the web server on the printer is NOT being passed as part of the logon credentials to the QNAP.
I tested every possible combination going back to ground zero and starting fresh with multiple new user ids, passwords, network shares, 8 character user names, simple passwords, IP or hostnames in the network path, requiring SSL or not, etc. With each test, I validated that I could sign on directly to the NAS and that the user ID was authorized to change files in the network share. With each fail, I validated the logs in the router and in the NAS that traffic looked normal and it was the sign on credentials were the reason the NAS rejected the sign on. The only thing that worked was a guest ID from the NAS which does not HAVE a password. Any requirement for a password during the sign on to the NAS will not be honored or satisfied by the new firmware.
This is an egregious error - something that should have never made it out of even the first level of testing within HP. I would love to inform HP about this discovery but alas, my printer is 2 DAYS out of warranty so the forum is well the only voice with HP that I have.
Now I have to set up an unprotected area of my NAS by giving the gest account access which means that anyone who plugs a network cable behind my firewall gets to see the scanned information. Now I am very sorry I applied the firmware. Now I am getting to be sorry that I bought this and another HP printer despite being a customer for years.
I would love some help from HP but not going to put out for an extended warranty or pay for phone support for something that I have easily and clearly tested to be a problem with the new firmware.
If anyone has figured a way around this, please let me know. Hopefully it will help focus someone else who is experiencing the same problem. Network configurations can differ, ect but I am pretty sure the rash of posts in the last couple of months about the scan to network folder feature have the fail to pass the password error as the root cause.
Unhappily & insecurely scanning to a very public folder share until then. Information that is vulnerable regardless of how brief of a moment until it is moved off the share is still vulnerable information. It’s not something I can live with for the long term.

Hi @Road_Trip ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

Officejet Pro 8500 A909g Scan-To-Network-Folder Problem On New Dell Optiplex 3020

I hope that I am posting this issue to the correct board.
I recently purchased a Dell Optiplex 3020 64-bit desktop running Windows 7 Pro. My home network now has the old HP printer and my original 2003 vintage Sony Vaio XP Home 32-bit on wired connections. There is also an HP Notebook 64-bit running Windows 7 Home, using a WiFi connection. I replaced a Linux clone (which had connected ok to the printer) with the new Dell on the same wired connection.
With the other 2 PCs, I was able to set up Scan To Network Folder using the original HP software with no problems. I used a current setup file from the HP site to set up the Dell. The file is: "OJP 8500vA909_Full_14 HP Webpack". The Dell prints fine, but when I try to set up the network scan folders on the Dell the setup stalls and I get a request for an SSL certificate. I don't know if this is being generated by the OS or by the HP setup file that I downloaded. I can't figure out how to get the network folders to work on the new Dell, and I know next to nothing about SSL.
To be clear, the old Sony is a 32-bit Windows Home Edition, the HP notebook is Windows 7 Home 64-bit, and the new Dell is Windows 7 Pro 64-bit. Any suggestions will be appreciated. Sometime soon, the Sony will be retired and the OS environment will become much simpler.
While I'm at it, I probably should update the printer firmware. However, my guess is that I should wait to do that until the old 32-bit Sony goes out to pasture.
TIA for any advice and suggestions.

Hi Alla-guy,
As far as I know, you have posted your issue to the correct board, now let us see what we can do to get it resolved
I will answer your easier question first, in regards to the firmware. You can update the firmware whenever you are ready! You don't need to wait for the other computer to reach it's end, as the firmware is just within the hardware of the printer and shouldn't affect anything software wise on the computer, so go ahead and update the firmware when you have a few minutes!
As for the setting up to scan to a network folder, it is odd that it's asking for SSL, do you know if you're the administrator on the new computer?
I realize the instructions in this Set up and Use Direct Digital Filing for Windows document are for setup, but still have a look and make sure that is how things were going for yourself. Also, it may be a good idea to check any firewalls or anti-virus that you have and temporarily disable any firewalls or programs that could be blocking things over the network.
Let me know how this goes for you!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Success! How to Print/Scan on network (Win7 & HP 2710)

OK, I can't say that this will work for everyone considering how many different setups there are out there, but I was able to Print and Scan over my network using the HP software for my Photosmart 2710. This works about 95% of the way. The extra 5% I'll explain:
1) I keep getting a "device driver failed to install" error on restarting the PC. This only happens on a PC restart and you can silence the message if you want (although it may slience any other hardware install messages with it). The funny thing is that the printer/scanner still work perfectly fine even with error.
2) It seems Win7 programs still can't "see" the scanner and it appears to be "half installed"... I'm able to view the scanner properties, but when I select "Scan Profiles" I get an error saying "no scaners are insalled. However, the HP software can see and use the scanner AND you can press the "scan" button on the printer and get the scanner to load the HP software to capture the scan.
3) Final Notes: Printing seems to work perfectly from any program in Win7, and I'm unable to test the Fax since I'm not setup for that.
4) Lastly, my "UAC" was turned off so I'm unware of any extra "are you sure?" messages you may get.
~~~~~How to get the HP Photosmart 2710 to Print, Scan... and maybe Fax over the network with Windows 7~~~~~
OS: Windows 7 Ultimate 64-bit (Fresh install -- Installed Win7 then Installed the HP software to ensure no conflicts)
Network Connection: Wired through a Belkin N+ router (did not use the 2710's wifi)
Status: HP Digital Monitor can see and track the printer and scanner, some scanning options may not work if your not using the HP software.
How to:
1) Download the latest "HP Officejet and Photosmart Full Feature Software and Drivers" package (about 164MB large)" for Windows VISTA (32bit & 64bit) and the 2710 and save to your desktop. Of course you should double check to ensure there's not a new Windows 7 software package available... just in case HP decided to help us out. If there is, download that instead and ingore the rest of this post. ;-)
2) Now goto "Start", "Control Panel", "System & Security", "Windows Firewall". On the left panel select "Turn Windows Firewalll on or off". Now ensure that both "Turn Off Windows Firewall" options are selected... save your settings. ALSO, ensure you've turned off any other 3rd party firewalls that may be running "ZoneAlarm, Norton, Symantec, etc". Finally, you may need to double check your router settings, although if the printer was working before Windows 7... chances are your network is fine.
3) Now "Right Click" on the driver package sitting on your desktop and select "troubleshoot compatibility"... once Win7 gets done "detecting problems" make sure you select "Troubleshoot Program" (2nd option). Now select "I don't see my problem listed" and click "Next".
4) On the new screen select "Windows Vista (Service Pack 2) and click "Next" and then select "I don't see my problem listed"... finally, click the "Start the program..." button that appears.
5) During the install slide the extra "program compatibility" window out of the way (leaving it open) and allow the installer to do it's work. If everything goes to plan all the HP software should be installed and your printer should be detected on the network. Once the installer is all done you can close out the extra window and if you so choose you can "save these settings for this program".
6) Restart the PC for good measure and you should be able to run the 2710... keep in mind that you'll probably get the "device driver failed to install" message, but again I've not seen any real problem with that message yet.
7) Now you can slow turn the windows firewall and any other 3rd party firewall settings back to what they were before.. keeping in mind that you might have to give permission for the HP software to passthrough the firewalls you have running for it to work correctly.
Hope this helps, until HP does. I'll try to answer any questions to the best of my ability. Sorry about any spelling errors.
TK.
Message Edited by teknomedic on 10-25-2009 07:29 PM
Message Edited by teknomedic on 10-25-2009 07:30 PM

Thank you for the above. It got me most of the way, but I had to do a few more bits to get the drivers to work correctly on Windows 7 Professional.
* Install windows 7
* Install anti virus/spam/firewall solution
* Install the 'basic' inbuilt windows 7 printer driver for the HP 2710. Then check it will print, so know printer works
* Turn off the firewall used on windows 7
* Installs the Vista drivers for the HP 2710, under vista service pack 2 compatibility mode, as above
* Download and install the Vista Reboot patch for Windows 7 upgrade (I think this stops the driver message at startup)
* At this point the printer worked, but scanner did not.
* Download and install the Windows 7 c309a All in 1 Photosmart software. Ignore when it looks for the c309a printer, and say complete the install. Basically this looks to be a newer photosmart based on the same software solution as the original HP2710. As it over-installs the 2710 software & drivers, it automatically fixes the bits that the 2710 install did not get right.
* Turn on your firewall
* Reboot the windows 7 PC
* On startup allow the HP software to access the different network bits (say Yes) to can HPxxxx access networks etc..
* Update Win7 with microsoft updates
* Reboot PC
Now after a few reboots the PC starts with a full patched Win 7 Operating System and the HP 2710 can Print, Scan, Fax as normal. Now I can use the HP2710 for another year until it breaks on me.

Deskjet 3050A J611 cannot be contacted over network

I'm running Windows 7 64 Bit.
My subject is the error message that is displayed after I run troubleshooting on my printer.
Printer worked fine over network for 6 months on my old laptop(Vista 32 bit). Now it will not print from either laptop.
Tried all manner of solutions I could find on these boards but have made no headway.
HP Print and scan doctor loops me back to the "select method you want to use to connect your product" after I select my printer and click "Next" on the screen that says "the following products are visible from your computer".
Printed off Wireless network test results and tried to create a static i.p. but my browser cannot find anything when I type the printer's i.p. into the address bar.
I hope someone out there has an answer.
I've invested too many hours into trying to solve this problem already and am about to take my printer out to a field and bash it with a baseball bat Office Space style. Then I'll give a Canon a try.

Bump
So a Canon it is then?

I can't scan over wireless with my laserjet 100 color mfp m175mw - Windows 7

HP Scan software doesn't boot up and work unless printer is hooked to pc via usb. Can't seem to scan wirelessly. Normal?

Hi @juancgallardo ,
I see that you are experiencing issues scanning over the wireless network and hardwired network on Yosemite.
I would like to help you out with this issue today.
The drivers for Yosemite are installed by the Apple Updates.
Installing Your HP Printer Driver and Software for Mac OS X.
Did you add the printer as a Bonjour printer or IP Protocal?
IP Protocal won't allow you to scan, just print.
You can also download and install the HP Printer Drivers v3.0 for OS X.
If you are still having issues then check that the scanning ports on the router to make sure that they are open. You can contact the router company to check and open these ports 9220/9500/427 on the router.
If you still can't scan, connect the printer directly to the Mac with a USB cable and see if you can scan. Just to rule out a network issue.
What kind of router do you have?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Scan to network folder will not work for Yosemite

Scan to network folder, which is supposed to allow the unit to scan and save to a shared directory on a remote computer, does not work in Yosemite, though it will work on Macs sporting earlier OS on same network.
HP personnel have indicated that HP does not support Apple Mavericks. One can only assume then that it will not work on Yosemite either
Yet these units are still being sold to be used with Apple OSX.
Please resolve HP's position. If these units will not function properly under Mavericks and Yosemite, please explicitly say so. The scan to network feature should not have anything to do with any OS issue, and it is much more likely that the issue is faulty HP firmware.
If these units are supposed to fully function under Mavericks and Yosemite, please provide substantive resolution of the many many problems users have experienced.
The Scan to Network feature is what makes using these units viable as scanners. The fact that this works poorly at best, and not at all on any recent Apple OS, is simple acceptable

IT IS OFFICIAL
HP Case Manager has indicated that HP is abandoning Scan to Network Folder starting with Yosemite as OS security constraints present issues with using its current transport.
Of course this took an hour of double talk and fiddling about before the admission was forthcoming...
Shall we count the days until that information actually shows up in the forums?

HP LaserJet Pro 200: Scanning to Network Folder on windows server 2012 - can't find folder

I have searched everywhere and tried every suggested solution with no luck. Hence this post.
I have an HP Laserjet Pro 200 on our small company network (domain). We use windows server 2012 as our domain controller and as our file and print server.
There is a shared folder on the windows server that is shared read/write with everyone on the domain.
I can access the shared folder from any computer on our network.
However, when trying to setup the scan to network folder capability, the HP web interface always comes back that it can't find the network folder.
I have tested that it will work on our network if I want to scan to a shared folder on any of the other computers on our network (other than the main server).
So it appears to be some sort of security / firewall issue with our server, perhaps ?
Does anyone have any suggestions on how to troubleshoot this issue? Is there any technical documentation on how a server environment needs to be changed to allow this to work ? (BTW, this used to work, about a week ago and nothing changed except for installing the latest HP laserjet drivers on the windows server.
Thanks for any suggestions.
Todd

I have searched everywhere and tried every suggested solution with no luck. Hence this post.
I have an HP Laserjet Pro 200 on our small company network (domain). We use windows server 2012 as our domain controller and as our file and print server.
There is a shared folder on the windows server that is shared read/write with everyone on the domain.
I can access the shared folder from any computer on our network.
However, when trying to setup the scan to network folder capability, the HP web interface always comes back that it can't find the network folder.
I have tested that it will work on our network if I want to scan to a shared folder on any of the other computers on our network (other than the main server).
So it appears to be some sort of security / firewall issue with our server, perhaps ?
Does anyone have any suggestions on how to troubleshoot this issue? Is there any technical documentation on how a server environment needs to be changed to allow this to work ? (BTW, this used to work, about a week ago and nothing changed except for installing the latest HP laserjet drivers on the windows server.
Thanks for any suggestions.
Todd

Iphone 4 with ios 5 and 6 with intermittent wifi. Sometimes I can find my networks but they don't stay and sometimes my phone cannot scan for networks

I never had a problem with ios 4. I add an issue with my last iphone 4, my fault. Apple sent me a new phone with ios 5. Worked great for a couple of weeks. Then my wifi started dropping. Not a huge deal. Picked it up again. Then it happened more frequently and the wifi dropped. Not happy. Then it stopped locating my home router completely. "Could not scan for networks". Awesome. So I updated to ios 6. WORSE. Wifi greyed out. So I found a solution (thank you) from someone on the forum to stop all running programs (home menu twice and hit x to programs on there) and shut phone off for 5 minutes. No more grey-out wifi, but scanning still didn't work. But then occasionally it did. Weird. I've tried all the 'creative' suggestions like resetting networks/ phone, router, etc. This is not a problem with just a few phones. I have seen several posts from people who are having this same problem. Some say it's software; some say hardware. I don't know what to think. Now it's back to 'could not scan for networks'. I've tried to change settings on my iphone and router. I don't know how to reset my router to factory settings (Cisco), but am working on that. Seriously though... I shouldn't have to jump through hoops here. Apple should be bending over backwards to resolve this annoying issue. Yet.. no word from Apple. No timeline for this fix. I have run the gamuet (sp?) on fixes for all kinds of wifi issues. I feel like I've had them all short of water damage (absolutely no water has touched my phone through my cage-like case). So. On Monday... I may have to take my phone in to an Apple store to see if I can get a replacement. Software/hardware/who cares. I shouldn't have to search on here for a solution. The answer SHOULD be easy and resolved. I'm thoroughly annoyed.

Verify that the user names and passwords are entered correctly.
Restoring from backup does not seem to always restore the password for email accounts.

Confusion about scanning over network

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