Connect Add-In 9.1 stop working

Hi,
Everytime one of my customer is trying to start the voice,
webcam, sceen sharing, audio setup wizard or select camera the
connect add-in stop working and a dialog box with the message
"Adobe Acrobat Connect Add-in 9.0 r299 has stopped working"
appeares.
The system settings:
Windows Vista
Flash 10.0.12.36 (I have also tried 9.0.45.0 with the same
result)
Connect Add-in 9.0 r299
ESET Smart Security
We can't find anything in the nod32 log. Anyone with a
solution?
Dan

We too are experiencing this problem. WE're using XP SP3, Flash 10 & Connect Pro 6. If you run the add-in as administrator, it works as expected, but if you run as a standard user, it chokes with a Dr. Watson error. This seems to have started with one of the august of september Microsoft patches, but for the life of me, I can't figure out which one's causing it. I've tried starting with an unpatched system and working forward, and starting with a patched system and working backward, but something's not being removed appropriately. If anyone has more insight into this, I'd really appreciate it, because my company's execs are all over me on this one!
Thanks.
Derek

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