Connect an Officejet Pro Plus 6500 to a new mac running Yosemite

If you are having a problem connecting an HP Officejet Pro Plus 6500 to a new mac running Yosemite, (10.10.1) this is what to do.
Go to HP and get this driver
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4182&lc=en&cc=us&dlc=en&s w_lang=&product=4323648#N191
Run application:
If you don't see your printer listed (and the progress bar goes about half way (but just seen to stay in the same place without finishing up) - hit the manual button and type in the ip address. It can be found on your printer by going to SETUP (in printer window) then to Network then to VIEW NETWORK SUMMARY then to WIRELESS. You will then see the IP address you need to type in manually.
Type it in and continue to follow instructions to put the driver.
Hope that helps.

See this thread
HP Officejet 6500 E709n Wireless

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Cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet

I cant WiFi connect HP Officejet Pro 8600 e-All-in-One Printer to internet... at least I think that is the problem. I have followed all the instructions on HP Print and Scan Doctor as well as Troubleshoot HP Installation Failure. My router is running fine for everything else and I have entered the static address for the printer into the router. It appears that my printer believes it is connected to my WiFi (Ihave WPS it multiple times), but when I type it's IP address into my IE nothing shows up. My router doesn't appear to see the printer either. I have the latest driver installed on my computer. I suspect this may be a router issue: new router Asus Double 450 Mbps N Router (Dual band - but it appears my router is using the 2.4Hz band to communicate with WPS). Windows 7 64.
Any help is appreciated!
This question was solved.
View Solution.

Hello NRHII,
Welcome to the HP Forums!
I understand you're unable to connect the Officejet 8600 over a wireless connection. I will do my best to assist you! I would recommend power cycling the router, printer and computer:
1) Turn off your printer
2) Disconnect the power cord from the back of the router
3) Restart your computer
4) Wait less than 60 seconds, plug the power cord back into the router
5) Turn your printer back on, wait for the computer to turn on
Is the wireless light blinking on your printer? If so, please reconnect the wireless on your printer by using the wireless setup wizard: (This information is stated here.)
On the printer touch screen, touch the Right Arrow ( ) to display the second navigation screen.
Touch the Setup icon ( ).
Touch Network , touch Wireless Setup Wizard , and then touch Continue . The printer searches for available networks.
Touch the name of your network, and then touch OK .
If prompted, enter the network password, and then touch OK . The printer connects to the network.
Also, as I was typing this post TreeFrog posted some great information to follow.
Have you followed this entire HP document on Printer Does Not Maintain Wireless Connection? If not, follow this document. Please post your results, as I will be looking forward to hearing from you.
Have a great day!
I worked on behalf of HP.

Installation problem with HP Officejet Pro Plus 8600 with Windows 8.1

My system recently updated to Windows 8.1 and my HP Officejet Pro Plus 8600 will no longer function with my computers (Dell desktop, Hp laptop). It shows up in control panel, but says the driver is unavailable. I have tried to download the compatible updated driver from the HP site numerous times, but the install always fails. The error message says "failed to add port monitor HP Discovery Port Monitor (HP Officejet Pro 8600). The machines were running Windows 8 before the update and the printer/scanner/copy/fax functions worked fine with the computers. The printer is still recognized in my wireless network and prints from my phone and iPad. I've used the HP uninstall wizard, but there is no program listed for HP 8600 to uninstall. Help!

Hello @yrtxtm ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are having some issues installing the Officejet 8600 on your windows operating system.
Try running the HP Print and Scan Doctor automated tool and let me know if that fixes the issue. I have seen it fix this issue multiple times. Best of luck.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
Look forward to hearing back from you!
I worked for HP.

Can any one tell me how to connect my Officejet Pro L7680 to my network

Can any one tell me how to connect an Officejet Pro L7680 to my network

Hi,
Setup guide is in the following link:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=2512009&
Regards.
BH
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Software installation Officejet Pro Plus 8600

I am trying to download the software on my computer for the installation of my officejet pro plus 8600. It is telling me that I have an HP application open and to close it. This is for my other printer. How do I proceed

Hi emadbebawy,
I can help you download and install the software you need for the Officejet Pro Plus 8600.
If you have a Mac on of the links below
HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks
Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
If you have Windows Operating system choose one of the following links
HP Printer Install Wizard for Windows 7, 8 and 8.1
HP Officejet Pro Full Feature Software and Driver for Windows XP and above
If you have any difficulty please post back with details and I will be happy to help.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Hp printer Office Jet Pro 8600 wont print from my Mac running Mavericks. Worked fine with PC.

I am having trouble getting my printer to print with my MAC. It recognizes jobs in the queue, but keeps telling me the printer isn't connected? I have uninstalled and re installed it, updated the drivers. Grrrrr
Need this for school. Not sure what else to try?

Hi @zeern2003,
Welcome to the HP Forums!
I see that your HP Officejet 8600 will not print from your Mac running Mac OS X Mavericks. I am happy to help you with your printing!
Please see this printing guide, Print Jobs are Stuck in the Print Queue. As it has information on what to do if your printer is offline, not printing, or not responding.
Hope this guide helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I am using FCP 7.0.3.on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

I am using FCP 7.0.3 on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

.. and by the way, the jump from FCP 6.0.3 to FCP 7.0 (or higher) isn't an "update" It's a full version "upgrade" that has to be done using the install discs (or disc images).
-DH

Acrobat pro won't load on mac running Yosemite! Why?

Why can't I get past the adobe installer page when trying to install Acrobat Pro on mac running Yosemite?

Not really a feature request though. Probably why nobody has replied.

I am using several Macs running Yosemite. I was recently "upgraded" to Xfinity's new cable modem which can support both 2.5Ghz and 5Ghz networks at the same time. Actually I can connect to the internet over both with a satisfactory bump in speed for

I am using several Macs running Yosemite. I was recently “upgraded” to Xfinity’s new cable modem which can support both 2.5Ghz and 5Ghz networks at the same time. Actually I can connect to the internet over both with a satisfactory bump in speed for the Ghz. However when I connect to the 5Ghz the Time capsule disappears from the Airport Utility and claims to be Not Found. Is there something I have done wrong or just a Yosemite Teething Problem

First restart your mac and try again.
It could be
that the router and the TC are interfering wirelessly with each other.
You can check this by pressing the option key while clicking on the wireless icon on your screen
Open Wireless Diagnostics
enter your user password
Press CMD 4 then Scan
You will see all the wireless channels being used in your location and you can check if they are on the same channel
Make the SSID for the TC simple like MyTC
Set 5Ghz to auto
Update the TC
Try again
Ted

During an aborted migration attempt from old Macbook Pro to new machine running Yosemite my recently installed apps and settings have been placed in a deleted user folder. How do I reinstate them?

During an aborted migration attempt from old Macbook Pro to a new machine running Yosemite my recently installed apps and settings have been placed in a deleted user folder. How do I reinstate them?

I suggest starting over. Boot into Recovery mode, wipe the HD, reinstall the OS, and, on first boot, use the steps in Pondini's Setup New Mac guide to do the migration.'

Air print on iPad does not connect to officejet pro 8600 plus

My macbook prints fine wirelessly to our hp officejet pro 8600 plus with an arris TC862 router. IPad, however, will not. Is there an easy fix that will not disrupt my computer's wireless connection because I did not find it easy to set up, so don't really want to redo that connection. bluetooth is off and ipad and printer are on same network.
Thanks in advance!
Hull1968

Hi,
You may have already tried this but try restarting your apple device - It's a simple fix that sometimes helps re-establish the connection to the printer.
Other things to check would be that there have been no recent changes to the wifi password.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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How to connect HP Officejet Pro 8610 to a Laptop that's not connect to the internet

Just bought the HP Officejet Pro 8610 all-in-one for the local Historical Society. Neither the laptop nor the printer will be connected to the Internet. The printer will only be used for printing reports, scanning images, etc.
I have just removed the instruction manual to familiarize myself with the connecting procedure but I notice there are several references that require internet access.
Is there a work-around that allows me to install/connect the printer without requiring access to the internet?
Thank you in advance for your help.
This question was solved.
View Solution.

Hi,
How many computer will be using the printer ? If only one the USB (you may have to buy a cable) is the way to go. You can also use wireless direct to print but this is not reliable:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00577405
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

No wireless connection to Officejet Pro 8000 printer

This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
"Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
I have restarted both the printer and the PC.
The wireless network has WPA-PSK authentication, but the password has not been changed.
I have tried running the HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
When do I go from here?

From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this.
Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer.
Let me know how that goes and I will get right back with you!
-Spencer

Problem Connecting HP OfficeJet Pro 8500 a909g to Wireless Router LinkSys EA6300

Hi- Please help. I just got a new computer and am trying to set up my printer wirelessly to connect to my computer. With my old computer, I had it connected via a wired usb connection because I could not get the wireless setup to work. I would like to get the wireless figured out now that I have multiple devices.
I tried to connect my printer (HP OfficeJet Pro 8500 A909g) to my wireless Router (Linksys EA6300), followed the prompts 'Setup -> Network -> Wireless Setup Wizard' on the front pane of the printer. It was unable to find my wireless router. I tried putting in my router name/SSID and WPA password and it still cannot locate the router. I am assuming this is a router setting issue, but I am not sure what to change to get my printer to be able to find the router for the wireless connection. I would really appreciate if someone could help me.

Hi,
To better understand the issue, can the printer see other networks in your area? can your PC see multiple networks or only your router's SSID (in order to deny any issue with the wireless radio of the printer).
As I can see the EA6300 is a dual band router.
The first thing to check is that your router being set to broadcast a wireless signal using the 2.4GHz band, the pritner doe not support the 5.0GHz band and will not see a router configured to broadcast in such a band.
As well I would ensure that you do not have any other device which broadcast the same SSID as your router, as your router more likewly configured to broadcast both 2.4 ang 5.0 GHz bands (As a Dual Band router) I would also ensure that a different SSID being set for each band (e.g. home_24 / home 5)
YOu may contact the router service provider for further assistant with your router configuration, you may also try following its user guide below:
http://downloads.linksys.com/downloads/userguide/1224698309670/EA6300_combo_PDF_En-FrCA.pdf
Regards,
Shlomi
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Connecting HP Officejet Pro 8600 to Verizon JetPack 4G-LTE

Hi, as you can probably guess I am trying to connect my HP Officejet Pro 8600 to my wireless Verizon hotspot. I have tried to use the "Wireless Setup Wizard". When prompted I chose the correct network, and entered the correct password. After some time the printer displays:
Connection Successful
IP: No Link
Network Name: Not applicable
followed by a Hostname and the MAC address of the printer. When I try to view the wireless connection the window states that I am not connected (as suspected). I then printed the "Wireless Network Test Results". It reports "No problems found. Congratulations on the successful setup of your wireless printer." and everything under the "Diagnostics Results" section passes. Under the "Current Configuration" section the correct SSID is displayed, however the IP address comes up as 0.0.0.0 (which means I am not connected?).
Also, I checked the Jetpack's configuration page and the MAC filtering is disabled.
Is it possible to connect this printer to a Verizon Jetpack (MiFi)? If so, what am I doing wrong?
This question was solved.
View Solution.

It looks like the printer is connecting to the network, just not receiving any IP information.
I will provide the simplest solution that typically resolves this issue. To receive the best results, be certain to follow them in order.
1. Power off the JetPack.
2. Disconnect the power to the printer while it is on for 1 minute.
3. Power on the JetPack and wait for the network connection to come back up. This can be easily identified when other devices start connecting to it again.
4. Reconnect the power to the printer and wait for the home screen to finish loading.
5. Press the antenna icon and select Settings.
6. Scroll down and select Restore Network Defaults.
7. Once that is completed, reconnect the printer to the network with the Wireless Setup Wizard.
DHCP, dynamic host configuration protocol, is responsible for assigning IP information to devices automatically as they connect. It is possible to connect to a network without DHCP, there just won't be any communication unless IP settings are set manually.
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Connect an Officejet Pro Plus 6500 to a new mac running Yosemite

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