Connecting hi-fi amp to home hub 4

Hi, first time post, home somebody can help.
I've recently purchased a TEAC CR-H700DAB tuner/amplifier that should be able to connect wirelessly to my home computer(s) to stream recorded music.
When switching the device to the relevant function it displays "Network problem".
According to the YouTube clip at:
https://www.youtube.com/watch?v=Nygu__aHbFo
...the way to set up an initial connection is to switch the amp on (with its antenna raised) and check in your router to find the IP address of the new device - the example shown in the clip is a Netgear router, but I assume that the BT Home Hub ought to work in a similar way. However, the only devices it picks up are the two existing laptops.
I'm at an impasse! Any suggestions?
Mike

Yes, I have the manual (although mine is slightly different).
When I follow that initial setup, I get as far as (on p. 34):
When you select "Wireless":
1. Turn the MULTI-JOG k-n-o-b [1] to select "Search AP", and then press the ENTER button.
2. Turn the MULTI-JOG k-n-o-b [1] to select the access oint to connect, and then press the ENTER button.
After (1) above, it says "Searching..." and then "Not Found" - which I assume means that it is not connecting to the Home Hub?
My laptop, which is in the same room, connects to the Home Hub with no problem.
[1] The forum software absurdly censors that word to **bleep** !!!

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franmac wrote:
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Cant connect bb 8520 to bt home hub 2

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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Connect a printer to Bt Home Hub usb plug and acess the printer on my mac

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{quote:title=BTs website post:}
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{quote}
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Message was edited by: LightWithoutHeat

Anyone had problems connecting iPad 2 to BT home Hub?

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I would not rely on the hotspot map, as its not very accurate, and you have to be very close to a BT Wifi hotspot, to get a connection.
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Connect Netgear access point to Home Hub?

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There are some useful help pages here, for BT Broadband customers only, on my personal website.
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Printer will not connect to new BT Home Hub 5

Hello all
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Hi @RuthKJ
Instead of using the WPS method to connect the printer to your new router let's try the following steps;
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Load up the Embedded Web Server (EWS) in the browser on your mobile device. The default IP for autowireless is 192.168.223.1.
Go to the network tab along the top of the EWS.
Click on Wireless Setup Wizard along the left hand side to begin configuring the printer.
You have now completed the Wireless configuration, follow the next 3 steps to start printing.
The blue wireless light will go solid, put the Mac back on your own network.
Add the printer to the System Preferences.
Print
Please let me know if this resolves the issue. I look forward to hear from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Problem connecting to Home Hub 2 with a Kindle Fir...

My parents have just bought a Kindle Fire HD and I'm helping them set it up, but I'm having to do it via Skype video because I live a long way away. This is their only wifi device; their PC is connected to their Home Hub 2 via Ethernet cable.
They've got wifi connectivity, but when they try to access the internet on the Kindle they always get directed to the BT Fon login page. Would I be correct in thinking that this is because they're actually connected to *somebody else's* Home Hub 2 in the same street? My parents left the SSID of the Home Hub as the factory default, and that's what they looked for in the list of available networks, so presumably one of their neighbours also has a Home Hub 2 and also hasn't changed the SSID?
Solved!
Go to Solution.

AVR2 wrote:
OK, interesting. So each hub broadcasts two separate SSIDs? I'm sure they said they were connecting to "BTHomehub2-NHRR"
Yes, that is the case, unless they opted out of BT wifi/FON. If they never intend to use any of the free BT hotspots when away from home, then opting out will remove those extra SSIDS.
The automatic connection to BT FON is a common problem. On most devices there is an option to "forget" the BT FON/BT wifi connections, and the device should not re-connect to them.
See if you can get them to do that first, then try and reconnect to BTHomehub2-NHRR, entering the wireless key when prompted.
Do they have any other wireless devices connected to the home hub 2?
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Connecting with a Wireless Printer on Home Hub 3.

How do I get a XP Notebook to connect with the HP Photosmart 6510 connected wirelessly to my BT Home Hub 3.
My Network Places shows BT Home Hub 3.
Double click on HH3 and scrolling down to My Home Network.
You can see HPFE0AAB under wireless network, which is the HP Photosmart 6510.
According to the Photosmart it’s url is 192.168.7.71 and it is correctly connected to the hub.
The XP Notebook does have the relevant basic printing drivers installed for the Photosmart.
Perhaps I should add that I gave up trying to connect the Windows 8 Desktop to the printer wirelessly and used a USB instead. I’m not sure if the problem is with the set up of the Notebook or the Hub. I have tried turning off firewalls which so far seems to make no difference. I am running MSE on the Notebook and Defender on the Desk Top.
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Here are the GENERAL steps on how to add a wireless printer on your wireless network.
As you have said that it is already connected and visible to the network it is a case of checking the settings below then if ok go to “adding printer to your networked computer” section
The wireless printer must have a static (i.e., manual) IP address assigned to it from your network IP address range. It cannot be DHCP enabled, otherwise every time DHCP assigns a new address, your printer port will stop working.
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When the printer is connected to the network the first time, the router will assign an IP address to it. To get the IP address that the printer was assigned, find the printer on your network and right click on it. It will bring up a properties box. The IP address for the printer will be found somewhere in there.
Using an Internet browser, type the IP address of the printer into the address line of the browser and press enter. It should bring up a printer configuration window.
Now, since each printer is different, I can't give you the exact steps, HOWEVER, here's what you are looking for:
Find a Network - TCP/IP configuration menu. Somewhere in that menu, it will give you the choice of setting a manual or static IP address versus a DHCP (Dynamic Host Control Protocol) assigned address.
You want to manually set the IP address to the address given on the configuration page. This would normally be 192.168.1.xx. The subnet mask will normally be 255.255.255.0 and the gateway will normally be the IP of the router, usually 192.168.1.254
Once the IP address is assigned permanently to the printer as a static address, you are now ready to add the printer to each computer on your network.
Add the Printer to Your Networked Computers
In Windows XP, follow these steps to add the wireless printer to your computer:
Go to Start, Printers and Faxes.
Double click on Add Printer
Click Next.
On the Local or Network Printer dialog box, choose Local Printer and UNCHECK the box that says "Automatically detect" the printer. Click Next.
On the Select a Printer Port window, choose to Create a New Port, and then under Type of Port, choose Standard TCP/IP port. Click Next.
Make sure the printer is On and Ready, and connected to the network. Click Next.
Type in the static IP address of the printer that you set in the steps above. Click Next.
It will then try to connect to that IP address. It you typed it wrong, or the printer is off, it will come back and give you an error.
If all is well, it should then ask you for the printer driver. Either set it to find the driver that you have previously installed or insert the CD for the printer, and find the Windows XP version of the driver.
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Poor service and the saga of the Home Hub 2.0

Since upgrading to Total broadband 3 earlier this year, I've had problems with the Home Hub 2.0 (type a). It keeps locking up/crashing. Its the home hub rather than the broadband connection, which when used with a Linksys modem router works fine.
I've run through usual fault finding and rectification - hard reset, plugging into test socket, countless line tests. of course trying to get BT call centre staff to understand its the home hub thats playing up/at fault, not the connection, is like banging ones head against a very hard wall. For a piece of equipment less than a year old it should work without problem. And I was tempted to go to PC world and buy a replacement modem, but decided to preserve with BT's 'help' desk.
Over the past 3 or 4 months I've probably made one help desk call about the same issue each month. Have to repeat myself time and time again and get fobbed off with another excuse, or promise of call back.
Eventually got through to a supervisor - after insisting when a call log was closed and marked 'resolved' when we were still having the problems and hadn't had a call back. Repeated my issues for the 4th or so time, went through what I had done to date (restore to factory settings, checking its logs, etc etc) he finally consented to send a replacement home hub.
I get an email telling me it would be delivered on the 6th before 6pm. But of course it wasn't. And I did as the email said, and tried to phone the number to say it hadn't arrived only to get an answer phone message saying the help desk was shut.
So wasted my lunch break today on the phone to BT trying to find out where it was, only to learn that BT had posted it to a previous address which I haven't lived at for 4 years. Well done BT, it takes real skill to be that rubbish.
Fingers crossed another new one is on its way to the right address.
I have however a couple of questions, which as I can't face phoning the call centre again I thought I'd post on here:
1) How on earth did BT manage to send the replacement home hub it to the wrong address? Especially since the original one was sent to the correct address & my delivery address is set correctly on the web portal and the agent handling the call confirmed the address? - and what are you going to do to ensure it doesn't happen again (dare I mention data protection - as the home hub pack presumably has some personal details on it..)
2) In the final call today I was asked for my date of birth and mothers maiden name so they could add it to the account - afterwards having not been asked by BT for this before on countless calls I wondered is this standard practice - or should I now be worried?
3) How do you have a sensible discussion with someone - preferably in the UK - about the customer experience? As mine as has been rubbish (you might be able to tell from the tone of this post), and I'm regretting ever having upgraded and wishing I had instead gone to another broadband provider.
4) Given that issues with certain models of home hubs seem to be known issues (at least to google) why do the call centre agents always focus on the broadband connection -(typical conversation with an Agent "..so your connection keeps dropping", Me: "No the connection is fine. The home hub has crashed again". Agent "So your connection has dropped"? and on and on) rather than actually listening to the customer. (Can you reset it - yes already have, several times and so on)
Any answers from a moderator would be welcome.
I am actually happy with BT's broadband product, and don't want to have to go through the hassle of changing provider, I'm just disgruntled at how bad the home hub has been, and how poor the customer service has been.
Thanks.

Hi EKandrew,
To be honest I have not heard of the hub locking up before. The questions you have been asked by our helpdesk are aimed specifically at your connection as most problems tend to occur here, either with slow speed or hub drops etc.
Could you be more specific in how the hub locks/crashes? What do you notice when this happens? What way do you have your connection set up?
As much info as possible would help
In answer to your questions:
1/ Sometimes we have an old address still on your account and this has not been updated for packages/correspondance.
2/ Nothing to worry about, we ask these questions for additional security. If you have quoted your account number previously this is normally enough for most things however the advisor probably just noticed we didnt have this info on file.
4/ As above, this is not a common problem and most issues that come to us are to do with your connection.
Thx
Craig
BTCare Community Mod
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How to get the latest firmware for BT Home Hub-3 &...

I have had this new BT Home Hub3 activated last night.
To get connected wireless to my Mac Book Air and iPod Touch, I had to refresh the Wireless Channel in my BT Home Hub settings. The Hub has selected the Channel 11 automatically that works well for my home wireless connection.
This morning, my Home Hub has reverted back to Channel 6 and my wireless would not work. I had to go back to the settings in the Home Hub-3 to "Refresh" to select the best Channel and it has chosen Channel 11 again and all works well.
My question is how could I get the Home Hub-3 to remember the selected channel without me in the morning to refresh the setting on a daily basis?[I have tried by selecting the "Apply" and a green circle with a tick to denote that the change had taken place]
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Regards
Solved!
Go to Solution.

if you select advance settings and go back to the wireless page, you will be able to see channel selection, likely to be on Automatic (smart wireless); here you can manually select channel 11 and it will stay there.
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

Connecting hi-fi amp to home hub 4

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