Printer will not connect to new BT Home Hub 5

Hello all
I have just received a new BT home hub 5. I am using an Apple Mac Pro which has connected fine to the new home hub but my printer won't connect via wireless. The printer advises me to "Press WPS button on router to connect" which I am doing; the printer then tries to connect but comes back with an error after 2 minutes saying "WPS error. Press ok to retry".
(Note: I previously had a BT home hub 3 which was connected successfully to the same printer).
I would appreciate any advice as this is driving me mad trying to get it to recognise the new router. (I am unable to manually select the network and input the pass key as there is no option in the LED window to choose network.)

Hi @RuthKJ
Instead of using the WPS method to connect the printer to your new router let's try the following steps;
I use this method for iPads, iPhones and other devices that do not have software.
Restore the network defaults on the printer by pushing the wireless button, going to settings, and then restore defaults. The wireless button should then start flashing, this means it is now in autowireless mode.
Connect to the network that the printer is broadcasting. It is usually HP-setup-3050a and then part of the MAC address. The wireless light will still be flashing on the printer at this point, this is normal since this is not an actual adhoc connection.
Load up the Embedded Web Server (EWS) in the browser on your mobile device. The default IP for autowireless is 192.168.223.1.
Go to the network tab along the top of the EWS.
Click on Wireless Setup Wizard along the left hand side to begin configuring the printer.
You have now completed the Wireless configuration, follow the next 3 steps to start printing.
The blue wireless light will go solid, put the Mac back on your own network.
Add the printer to the System Preferences.
Print
Please let me know if this resolves the issue. I look forward to hear from you.
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Sunshyn2005 - I work on behalf of HP

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Hi @indyham
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
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Printing a Configuration Page.
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If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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