Connecting officejet j6480 to new wireless router

We have an officejet j6480 all in one and we recently changed wireless routers and now the computers cant find the wireless printer. How do we get the computers to recognize the printer or visa versa. Thank you 
This question was solved.
View Solution.

The printer can be associated with the new router by using the wireless setup wizard.  Press the setup button and navigate to network and then the wireless setup wizard.  You have to know the SSID of the new router and also any security settings.
Another method is to use the software CD on the computer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01311135&tmp_task=setupCategory&lc=en&dlc=en&cc...
Have you setup or changed the default SSID and security settings on the new router?
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

  • Can't Connect OfficeJet 7410 to new wireless network - used to work on old one

    Hi, I'm on a Mac OS.  I just upgraded my wireless network to use an airport extreme.  I have a verizon fios router - same as I had when it used to connect.  The only change was adding the airport extreme.  Now, the officejet 7410 all-in-one will not connect to the wireless connect.  It SEES the name of the network, and asks me for a WEP Key, which it didn't used to do.  It used to ask me for the network password.  I found the WEP key on the router and it acts like it is trying to connect but takes a long time and then gives me an error.  One time it never gave me an error and seemed like it had worked, but was not connected.  It just gave up. 
    My configuration page indicates offline with no active connection and wireless status disconnected.  
    I restarted everything with no change.  I don't know why it would be asking me for a WEP key this time and then not accept it but that was the first indication that something was different when it didn't ask me for the network password.
    Also, as a separate issue but related.  In trying to fix this, I deleted my drivers to reinstall and see if I started over that it would work.  That created another problem in that now it seems that HP no longer supports a driver for this printer.  Is that even possible?  It's not that old.  It says it does not exist on the software update.  Please help!

    Hi YSJA,
    I'm sorry to hear you've had problems accessing your Officejet 7410 since adding the AirPort Extreme to your home network.
    I have included a link to HP's Wireless Printing Center troubleshooting section. It has section, "Was anything changed or updated on your router recently?" that has detailed steps to help you resolve the issue.
    Wireless Printing Center Troubleshooting
    http://www.hp.com/global/us/en/wireless/troubleshooting.html
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • HT1365 just installed a new wireless router (cisco linkseys E1200) and our apple laptops connect fine on one floor but lose connectivity when moved to another.  Other non apple laptops & Ipad connect with no problem no matter what floor they are on

    We just installed a new wireless router to our main PC.  It's a Cisco Linkseys E1200.  All other wireless devices were able to connect without a problem, including my Ipad.  We have 2 Macbook Pro laptops.  They both connect just fine when on the same floor of our house as the router, but when we take them upstairs to the 2nd floor of the house, they lose connectivity and it states the wireless password is not the correct password.  All other 2nd floor laptops have no problem at all with connectivity no matter where they are in the house.  Please help- my husband is on the verge of selling Apple if that cannot be remedied. 

    This would not be a security issue symptom. I would consider checking for sources of wireless interference HT1365
    Trying changing the radio channel on your wireless network.

  • Connecting printer to new wireless router

    How do I switch from letters to numbers when trying to put in security code from new wireless router?

    Keep pressing the same key over and over....
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • I have a new wireless router and now my laptop will not recognize the printer.

    I recently installed a new wireless router,Linksys E2500, and now my laptop will not connect to my OfficeJet 4500 wireless printer.  Operating system is Windows XP.  Says it does not recognize the printer.  It was working fine with my other Linksys router and I have been able to connect all of my other electronic equipment.  Thanks.

    You must reinstall the full feature software and drivers again to be sure it will work with the new router.  This is the fastest way.  Simply follow the instructions that came with the printer.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Buying a new wireless router

    I'm looking for a new wireless router, since the when I have is extremely old and cannot handle all te bandwitdh in my house. I need a router that can handle 3 computers, a XBox and my phone. My price range is anything from $50-$150 and nothing above that. Any suggestions on what router to get and where to get it (I'm not willing to buy online).

    NETGEAR - RangeMax Dual-Band Wireless-N Router with 4-Port Gigabit Ethernet Switch
    Model: WNDR3700-100NAS | SKU: 9331403
    Expand your home or office network with this high-speed wireless router that features 4 Gigabit Ethernet ports for rapid connection and data transfer.
     4.3 Read reviews (660)
    Sale: $89.99
    If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
    I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
    Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

  • MacBook Pro and Time Capsule after adding new wireless router

    I have a MacBook Pro and Time Capsule (which functions wirelessly to router and computer). I added a new wireless router (netgear, not my idea) and had to change name of wireless network. Now Time Capsule flashes amber and does not show up in Airport Utility.
    Do I have to set up Time Capsule from scratch? If so, if you can aim me to directions I won't have to waste tech support's time.
    My additional question on a similar vein: I also have a Time Capsule (second time capsule) which is plugged into the wireless router using ethernet cable for use with a windows notebook running windows 7 which backs up wirelessly. Do I have to change anything on this Time Capsule (second Time Capsule) as a result of change in name of network (I've already adjusted computer to connect to network)?

    Hi DD,
    If you don't get answers here, try posting in the Time Capsule forum (http://discussions.apple.com/forum.jspa?forumID=1253) and/or the Time Machine forum (http://discussions.apple.com/forum.jspa?forumID=1342).

  • Installed new wireless router; don't know how to change printer settings

    I just changed the wireless router which has created a problem with printing. I don't know what I need to do to change the printer settings to accommodate the new wireless router. Would greatly appreciate any help with how to do so. I'm on Windows XP, SP3 with a HP all in one on a wireless laptop (don't have wired connection). Wireless router is a linksys. Security AVG 8 trial version. Thank you!
    This question was solved.
    View Solution.

    What is the model of your printer? Did you install the printer via a USB previously?
    Please click on KUDOS if you find my solution helpful.

  • Can't get airport express to work with new wireless router

    I just swapped out a linksys wrt54gl for a linksys E1200 wireless router on my home network. My PCs and iPads, and TV all made the switch to the new network fine, but the airport express isn't working. All I want to use it for is to transfer iPad audio to my home speakers. but my iPad  AirPlay shows the old Airport as an option, I can switch to the Airport, no sound comes out the home speakers, then the iPad reverts AirPlay back to iPad.  This model Airport just has power, USB, and LANA ports, so it doesn't seem like it would be complicated. A CAT 5 cable goes from the airport WAN port to one of the ports on the back of the new wireless router. What did I overlook?

    I thought I'd jump in here with you network experts for some help with a related networking problem.
    Equipment:  iMac 24-inch, Early 2009 2.93 GHz Intel Core 2 Duo; 2 MBP w/Retina Display; AirPort Express version 7.6.4 (Conncected Using: DHCP; Router Mode:  DHCP and NAT); Comcast/Xfinity Gateway 1 Modem w/2.4 GHz WiFi.
    #1.  Comcast forced me to change modems to their Gateway 1 saying mine was at “End of Life.”  Previously, my home network was set up with AP Express and worked fine using my iMac as a server.  After installing the Gateway 1, I could not get my network to work after repeated calls to their support, online chats, trial and error, reading community chats and articles, etc.  I put the Comcast modem in passive mode using the “Bridge” setting and re-established my network with my AP.  I’m using my iMac as a server for file sharing with my two MBP’s.  The network isn’t recognized in sleep mode and will not wake from sleep and I can’t find it or Connect to Server when the computer is asleep.  I’ve tried all combinations within the Energy Saver/Screen Saver/Security preferences.  I’ve reset the SMC and other like resetting to factory defaults. How can I fix this and what are the correct settings for my home network to function again with my AP Express?
    #2.  TimeMachine stops doing backups when the computer is in sleep mode, understandably because I’m not making any changes on the iMac that need to be backed up.  But using my laptops on the network, I am making changes in shared files that are hosted on the iMac that I would like backed up.  I cannot get the schedule feature to work to wake up the computer long enough to do a backup nightly because, as a security feature, I log out after 30 minutes of inactivity. I understand the schedule doesn’t work unless you’re logged in.  Is there a way for me to make this work?
    Thanks!

  • I have on airport express that is 5  years old, I now have a new wireless router.  I want to  use the express just for air waving iTunes.  How do I set it up?

    I have on airport express that is 5  years old, I now have a new wireless router.  I want to  use the express just for air waving iTunes.  How do I set it up?

    Hello 84wvu,
    It sounds like you want to setup your Airport Express to Airplay music from iTunes.  I found an article with steps to help you get this setup:
    Connecting to an existing Wi-Fi network, exclusively for iTunes music
    AirPort Express used exclusively for AirPlay by setting it up in Client Mode.
    Choose this configuration if the computer containing your iTunes library may be out of direct range of the AirPort Express, but is within range of the Wi-Fi network.
    How to Set It Up
    Connect your AirPort Express to your home stereo or powered speakers.
    From your computer, join the wireless network. Use the AirPort status menu in the menu bar on a Mac. On a Windows-based computer, hold the pointer over the wireless connection icon until you see your AirPort network name (SSID), and choose it from the list if there are multiple networks available. Enter the network password, if necessary.
    Open iTunes on your computer and choose the AirPort Express(es) you wish to stream music through from the speakers pop-up menu in the lower-right corner of the iTunes window.
    I also recommend reviewing the sections titled "Some things you should know about AirPort Express with AirPlay" and "Things to consider before you begin" in the full article:
    Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes
    http://support.apple.com/kb/ht4587
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • Firefow will not open at all on one computer and on the other it opens but will not load. I just added a new wireless router, could this have anything to do with it, it had been working fine up until I installed it Tuesday night. Internet explorer won't

    I installed a new wireless router on Tues. (May4) up until that time I had no problems using Firefox. Now I cannot get it to open on one computer, and the other it will open but will not load. Wondering if it has anything to do with the router, my provider or our computers. Again, it had been working fine. I am also unable to open interent explorer now on either computer.
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.0; Windows NT 5.1; GTB6.4; AskTB5.6)

    Sounds like a problem with the router installation/configuration (likely) or a DOA router (very unlikely).
    Visit the forums for the router manufacturer (i.e., linksys, d-link, etc.) and ask for assistance there. There is probably a link to help listed in the router manual.

  • My MAC mini looses the wi-fi connection to a Belkin N wireless router when it goes to sleep or shut down.  I have to re select the network when restarting or waking the computer up.  I think this just started with Lion.  My iPod and iPad  have no trouble.

    My MAC MINI looses the wi-fi connection to a Belkin N wireless router when it goes to sleep or shuts down.  I have to re select the network when re starting or waking up the computer.  I think this just started with LION.  My iPod and iPad have no problem remembering the wireless network.

    Thank you BGreg.  That is what I have been doing, and then it works just fine.  I think it was doing the same thing in the previous version of Lion.  I may be incorrect about that.  I upgraded to 10.7.3 a few weeks ago, and then last week I reloaded the combo update, hoping it would help.  Not so.  Thank you for letting me know it is a common problem.  I have tried permissions in Disk Utilities, and in Macaroni, both at least 4 times, plus numerous restarts.  Nothing Improves.  It still can not find the internet when it wakes up or gets up.

  • New Wireless Router Shut Down the Phone Line

    Just to clarify, I'm not the homeowner or the billpayer at the address that this post concerns. The home and phone belong to a relative who isn't particularly experienced in this sort of thing. She relative is away for the next two weeks, and I promised to try and figure out what was the problem.
    A landline fault notice has been filed with BT, but I've been informed that they might not be able to make it out here until this coming Wednesday, so it would be convenient if I could troubleshoot it from my end and safe the technicians a trip.
    My information on the issue is limited, having only briefly spoken with the relative about it. As I understand it, she upgraded her wireless broadband with Orange in order to attain speeds of 14MB and to have an unlimited data allowance. Upon recieving the new wireless router, she removed the previous one and correctly wired in the new one. Immediately after this, the landline and internet ceased to work. I've spent the last hour poking around and trying different phone ports in the house to no avail. The phones all say 'Check Phone Line'.
    This is all extremely puzzling. I have no idea why plugging in a new router would cause the phone line to shut down. Does anyone have any insight into what might have caused this?

    Flytch wrote:
    I just went up to the 'main box' in the attic and plugged in an older phone. The line was still dead, which I guess means that whatever happened when the modem was plugged in happened outside the buildings.
    Did you unplug the modem when you did the test in the main box?
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Connect AE to third party wireless router

    Hi all,
    Here's what I'm trying to do:
    I have a Airport Extreme base that I want to connect to a non Apple wireless router (ISP wireless router). Anybody managed to do that?
    I tried setting up the base as WDS connnecting to my third party wireless router but without any success. I can make all the connections, save my AE settings, but when I choose the newly set AE Base, I'm not connected.
    Help would be greatly appreciated.
    Thanks.
    g

    Most likely not, as very few non-AirPort routers can be extended with the AirPorts in a WDS. (ref: http://www.dd-wrt.com/wiki/index.php?title=WDSLinked_routernetwork)
    You can, however, connect the AirPort Extreme Base Station (AEBS) to most non-AirPort routers, via Ethernet, and then set up the AEBS as a bridge.

  • Need a new wireless router with switching

    I would like to purchase a new wireless router with 4 port switch. I have an Intel iMac with 2 pc's and have spent hours trying to configure my existing Linksys router to work properly and need to make a change. I have not been able to use iChat with Powerbook users and have had other problems as well and have given up...
    The recommended router list on the iChat website does not specifically mention wireless routers with 4 port switching...
    Does anyone have any suggestions for a router which is easy to use and configure?
    Thanks,
    cj

    Hi Herpestes,
    If you mean which method of opening the ports should you use for those computers it will be the UPnP setting found in the Adminstarion tab
    Log on to the Linksys by typing 192.168.1.1 into a web browser
    Type admin as User ID and Password.
    Go to Administration
    Enable UPnP
    10:10 PM Wednesday; June 28, 2006

Maybe you are looking for

  • Boot Camp, Vista and Mac Pro X1900XT

    Hey all, I'm experceing what appears to be a common problem with the Mac Pro with X1900XT option and Boot Camp. Vista installs file and everything is recognized except for the Radeo X1900XT card. When I boot up, I get what appears to be 16-colors dis

  • Upgrading APEX from 3.2 to 4.0 images and buttons not displaying correctly

    Database 11.2.0.1 APEX: 3.2.1 Attemping to upgrade APEX from 3.2 to 4.0. The installation script runs fine and updates the database successfully. I run the .sql to import the images and it ran successfully however when I attempt to access the APEX ho

  • PR Against PO

    Hello i have Purshage Requist list (PR). i want excute pr against PO( Pursage orders ) any standard report available please help me @sakhi

  • Removing a person from a photograph

    I need help getting a person out of a photograph. Please help!

  • Hide / Show Column in Download to CSV

    Hi, I have an IR where I have to show a column in report, but hide it while downloading to CSV. I get this by having a condition on this column - NVL(:REQUEST,'EMPTY') NOT IN('CSV','XLS','PDF','XML','RTF')  I also have a column where I have to hide i