Connecting to CRM Webclient

Hello,
I use the 5.0 version of SAP GUI CRM
How do I connect from it to the CRMWebclient

Hi,
Go to the CRM_IC T-code. Or
Go to SE80 tcode , in the navigator Give BSP application , in the down give CRM_IC click display.
Regards
Srinu

Similar Messages

RFC connection error in Webclient

hi,
when i am checking the RFC connection for the webclient i am getting the error:
ERROR program 5480450@CRMSERVER not registered
LOCATION SAP-Gateway on host crmserver / sapgw00
DETAIL TP 5480450@CRMSERVER not registered
COMPONENT SAP-Gateway
COUNTER 44
MODULE gwr3cpic.c
LINE 1621
RETURN CODE 679
SUBRC 0
RELEASE 640
TIME Wed Dec 14 13:51:00 2005
VERSION 2
please guide me how to resolve this,
regards,
uday

hi,
when i am checking the RFC connection for the webclient i am getting the error:
ERROR program 5480450@CRMSERVER not registered
LOCATION SAP-Gateway on host crmserver / sapgw00
DETAIL TP 5480450@CRMSERVER not registered
COMPONENT SAP-Gateway
COUNTER 44
MODULE gwr3cpic.c
LINE 1621
RETURN CODE 679
SUBRC 0
RELEASE 640
TIME Wed Dec 14 13:51:00 2005
VERSION 2
please guide me how to resolve this,
regards,
uday

Solman 7.1 - CRM WebClient UI - custom field mandatory on status change

Hi
I've got a question and I'm not sure if it's possible.
Basically i have created a custom field in CRM WebClient UI and I have added this field to my Z configuration. This works fine.
Now, I'm wanting to make an error to appear if this field is blank (hasn't been filled in) when the status of the transaction type changes to a specific status.
i.e. if "custom field" is BLANK when SMTM changes to Closed, then error appears
I know the field can be made mandatory, but this particular custom field won't be filled out straight away. Therefore I want the check to occur when the document is closed. Can this be done via PPF Conditions? Or is ABAP/enhancement the only way?
Thanks
Shaun

Hi,
For customizing crm web ui, you must need AET or EEWB tools. Best Practices for SAP CRM Web UI Customization - CRM - SCN Wiki
but try by using the standard sap note 1772650 - ST710:You can save a message even though mandatory fields are not filled in. which can set certain warning message for custom fields or not and the other relevant 1931783 - Incident can be saved without filling mandatory fields
Please check.
Thanks
Jansi

Custom object in work flow not opening in CRM webclient ui

Hi,
I have designed a workflow in SAP Ecc 6.0 CRM.
There are some work items and a single custom popup screen in this workflow.
This popup screen is used to get data and pass to the subsequent workitem.
This screen opens in SAP CRM in the workflow inbox (SBWP) , and works as expected.
Also, mails are sent to the SAP user IDs of the concerned people through the workflow (as per process).
At this stage, we have done all settings reqd in SWU3.
However, when this entire workflow process is trigerred using the CRM WEBCLIENT UI, the following problems occur:
1) There are no mails received at any stage in the workflow inbox.
2) When the work item for the popup screen appears in the WebUI workflow inbox, and it is clicked, there is an error.
"Associated object cannot be opened. Contact your system administrator"
So, the customised pop-up does not open in this CRM WEBUI workflow inbox at all.
Question:
1) How do we ensure that the mails are received in the CRM WEBUI workflow inbox? Are there any settings to be done for that?
2) How can we make the custom popup open in the CRM WEBUI workflow inbox?
Regards,
Sachin

Hi,
Please check IMG path.
The path CRM->Basic functions->Worklists->Define Alert Inbox and Workflow Inbox->Define Object-Specific Navigation
Input like
BOR Your_Object Your_Method BT_XXX OPEN
Hope it work.
Deripmav

BP creation in CRM WebClient - Role and Number Range assignment

Hello,
I have the requirement to specify a particular number range and BP role when an Account is created in the CRM WebClient Interface.
For example as standard, when an employee is created through the CRM WebClient (BSP component BP_EMPL) the default employee role (BUP003) and the default number range are assigned to the BP.
I would need to specify a different number range and role to the employee
I've tried to configure the Account Identification profiles (activity "Define Account Identification Profiles" in customizing); with that activity you can specify which role and which number group you want to use for the BP (account) creation. However this customizing is affecting the IC WebClient only and not the CRM WebClient.
I was wondering if a similar customizing activity exists for the CRM WebClient (in particular for the BP_EMPL application), or if there's a way around this.
Anybody has an idea about how to solve this?
Any help would be greatly appreciated, thank you in advance.

Hi all,
I have done this by defaulting the bp group in the BADi
1.Go to the se18 and select BADI_CRM_BP_UIU_DEFAULTS and select the interface IF_UIU_BP_DEFAULTS
2. Go to the method IF_UIU_BP_DEFAULTS~GET_DEFAULT_VALUES and you can write your logic here to default the grouping.
In my case I wanted all accounts created to be defaulted to a particular grouping and my code looks like this
lv_name1 = lr_current->get_property_as_string( iv_attr_name ='BP_CATEGORY' ).
                    IF lv_name1 IS NOT INITIAL.
                      IF lv_name1 = '2'.
                        lr_current->set_property( iv_attr_name = 'BP_GROUP'
                                   iv_value = '0060' ).
                      ENDIF.
                    ENDIF.
Thanks & Regards,
Sanila

Connecting SAP CRM (or R/3) to FileNet

We are implementing a SAP CRM 5.0 system, and FileNet P8 is to be used as the document repository for SAP CRM.
We are using the FileNet adaptor, called ACSAP for SAP R/3, which allows us to connect to SAP CRM using the generic ArchiveLink functionality. However, we have found that the generic SAP ArchiveLink functionality is very restricted compared with the standard SAP CRM document management (e.g. versioning, creation from templates etc).
For example the documents tab on a SAP object, such as the business partner, allows users to import or create documents from new or from a template. The user will be prompted to enter metadata and this document will have a version associated with it and it can be checked in and checked out by the user. However we are currently using ArchiveLink which requires the user to click "activate ArchiveLink" to create the ArchiveLink folder. In order to save a document in ArchiveLink the user must then import or create a document in the ArchiveLink folder. Unfortunately most of the functionality mentioned previously, such as creation from a template and metadata capture, is not available when creating a document in the ArchiveLink folder. We have also found that due to the lack of metadata the document name is generically assigned and thus is not useful to the user for identification.
In addition it is not possible to force users to save their documents into ArchiveLink, therefore they are able to save them outside of the required document repository. We have been unable to find a good solution to this problem.
So we want to know if it is either possible to:
- Specify that SAP CRM document management use ArchiveLink as its standard document repository?
- Connect FileNet/ACSAP directly to SAP CRM document management without using ArchiveLink?
Has anyone had experience connecting SAP CRM (or SAP R/3) to FileNet, and is able to provide us with some insight?
Thanks
Philip

Question was recreated in DMS group. No answer as yet, but hoping to get answers from SAP soon.

Error when connecting SAP CRM to SUP using JCO

Hi Gurus,
we are trying to connect SAP CRM (v 7.0 Ehp1 SP3) to Sybase Unwired Server Platform 2.0 (installed on a 64bit workstation) using JCO.
Following the instructions into the following link:
http://infocenter.sybase.com/help/index.jsp?topic=/com.sybase.infocenter.dc01283.0200/doc/html/asc1229701333453.html
and given the informationfound into the forum, we performed the following steps:
1) Copy librfc32.dll (32bit) and sapjcorfc.dll (64bit, if not an error
is thrown) to "D:\Sybase\UnwiredPlatform\Servers\UnwiredServer\lib"
2) Copy librfc32.dll (32bit) and sapjcorfc.dll (32bit) and paste them
to C:\WINDOWS\sysWOW64
3) Copy librfc32.dll (32bit) and sapjcorfc.dll (32bit)
to 'D:\Sybase\UnwiredPlatform\JDK1.6.0_24\bin'
4) Copy sapjco.jar (32bit) to
"\Sybase\UnwiredPlatform\Unwired_WorkSpace\Eclipse\sybase_workspace\mobile\eclipse\plugins\com.sybase.uep.com.sap.mw.jco_<version>\lib"
5) Copy sapjco.jar (32bit)
to "D:\Sybase\UnwiredPlatform\Servers\UnwiredServer\lib\3rdparty"
With this configuration, we are able to connect to CRM from Eclipse (Sybase Unwired Workspace) but if we open Sybase Control Center, and we go to Domains -> Connections, we select CRD connection, we go to Properties then we click on "Test connection", SCC remains stuck with no responce. This issue does not allow us to connect to Sybase-SAP
using an Ipad application (the application remains stuck the same).
We also tried to install SapGui, but with no results. Did we place the right files into the right directories? Do you have any suggestions=
Thanks in advance,
Fabio

Hi Pavani
I hope you solved your issue
Ey!.. Im also in a project where I had to connect BODS with SAP CRM, actually I havent even configured the connection, but I would really appreciate if you could share some valuable information with me.
BR
Belinda

Call ITS SAP R3 from CRM WebClient using parameter NOHEADEROKCODE=1

Good day,
I need some help with an issue.
We want to hide the command field in the SAP GUI for HTML using parameter ~noHeaderOkCode.
[http://help.sap.com/erp2005_ehp_04/helpdata/EN/49/f7cf3f06bd3946e10000000a114084/frameset.htm]
But we want to hide it only when we access the R3 transactions from the CRM WebClient, not in the rest of uses of R3 ITS SAP GUI for HTML. The CRM WebClient launchs some transactions of SAP R3 inside its web, and we want users not to call another transactions there by using the command field.
I've been reading about alias and external alias, but not resolved our issue.
I'll appreciate any help.
Best regards,
Martina

Hi Martina,
one option might be to create a ZWEBGUI service for your CRM WebClient. i.e A copy of the WEBGUI service with the parameter ~NOHEADEROKCODE1 set in its parameters section.
You could also then restrict access to the NEW service to your CRM Users.
See the WIKI:
[How to limit access to an ITS service to specific users? |http://wiki.sdn.sap.com/wiki/x/1wCmB ]
Regards,
Oisin

How to integrate a Widget in SAP CRM Webclient UI Homepage?

Hello Experts,
i´m new with CRM Webclient UI. Can somebody explain me how to integrate a widget in the Home - Page of SAP CRM Webclient UI?.
Maybee one of you can recommend also a good widget for weather forecasting?
Thank you.
Best regards
Manfred

Have a look at these posts...
Customer Relationship Management (SAP CRM)
Customer Relationship Management (SAP CRM)
Google or Yahoo Widgets are pretty good, you can customise them on the website below and then copy and paste the code into your BSP component.
http://www.google.com/ig/directory?synd=open
Regards,
David

Steps to connect a CRM system with MDM

Hi everybody,
I've got a problem here : I should build a connection between a CRM system and MDM (get the data in several tables in the CRM system, normalize them in MDM and then put them back in the CRM).
What would the steps I've got to do to achieve that ? Do I need XI between the two systems ? Do I have to map the tables before sending them in MDM (and how could I do that ?)
Thank you for all the help you can give me
Seb

Hi
The Universal Worklist (UWL) iView is part of the KMC (Knowledge Management and Collaboration), capability of SAP NetWeaver. The integration of the SAP NetWeaver MDM workflow with UWL will be provided with SP04. This will provide the ability to expose SAP NetWeaver MDM workflow steps in the SAP Universal Work List (UWL). These jobs may run from the BPM process or can be launched inform within SAP NetWeaver MDM. UWL is defined as the main consolidated Inbox for SAP users, being the main location to monitor jobs directly activated in SAP NetWeaver MDM, or connected to a process that integrates with SAP NetWeaver MDM.
Using the SAP NetWeaver Portal UI, show a summarized list of all workflow (WF) jobs/tasks from all systems of SAP NetWeaver MDM Landscape per user - one single UI for all my tasks. The UWL is already integrated with other major SAP products, like R/3, SAP CRM, mySAP ERP, etc.
https://sapportal.wdf.sap.corp/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/infocenters/ws%20ptg/ptg/platform%20ecosystem/industry%20standards/projects%20and%20programs/business%20process%20management/index.html
First of all, you must set a RFC connectivity between CRM and backend system:
o     Create system users for remote connection (RFC_CONN). This user must have SAP_ALL authorization.
o     Create RFC connections in CRM system.
Go to transaction SM59 on CRM side and click on 'create' button. Set RFC destination name to the back-end system <sid>CLNT<client> (eg. R3DCLNT200), connection type to 3 (abap / R/3 connection) and fill the target host to your back-end system. On the Logon/Security tab, add the RFC_CONN user created in the previous step. Save your settings.
o     Create RFC connections in the back-end system.
Go to transaction SM59 on the back end and click on 'create' button. Set the RFC destination name to CRM system <sid>CLNT<client> (eg. CR1CLNT300), connection type to 3 (abap / R/3 connection) and fill in the target host to your back-end system. On the Logon/Security tab, add the RFC_CONN user created in the previous step. Save your settings.
o     Create a logical system name in CRM.
Go to transaction SPRO -> SAP Implementation Guide -> Customer Relationship Management -> CRMServer -> Technical Basic Settings -> ALE Settings -> Distribution -> Basic Settings -> Logical Systems -> Define Logical System Add a new value:
Save your settngs.
o     Create a logical system name in the back end.
Go to transaction SPRO -> SAP Customizing Implementation Guide -> SAP Web Application Server -> Application Ling Enabling -> Sending and Receiving Systems -> Logical Systems -> Define Logical System Add a new value:
Save your settngs.
2.
3.     Middleware parameters setup Go to transaction SM30 on backend system and choose table CRMCONSUM. Add the following values:
4.     Next, choose CRMSUBTAB for subscription table for the Up and Download Object and add the following values
User     ObjectName     U/D     Obj. Class     Function     Obj. Type     Funct. Name
CRM     empty     Download     Material     empty     empty     CRS_MATERIAL_EXTRACT
CRM     empty     Download     Material     empty     empty     CRS_CUSTOMIZING_EXTRACT
CRM     empty     Download     Material     empty     empty     CRS_SERVICE_EXTRACT
Next, choose CRMRFCPAR for definitions of RFC Connections and add the following values
User     ObjectName     Destination     Load Type     INFO     InQueue Flag     Send XML
CRM     *     SR1CLNT300     Initial Download     SR1CLNT300     X     Send XML
CRM     *     SR1CLNT300     Request     SR1CLNT300     X     Send XML
CRM     MATERIAL     SR1CLNT300     Initial Download     SR1CLNT300     X     Send XML
Leave all other field empty.
Now, configure filtering for the material master:
Choose the CRMPAROLTP table for CRM OLTP Parameters and add the following values:
Parameter name     Param. Name 2     Param. Name 3     User     Param. Value     Param. Value 2
CRM_FILTERING_ACTIVE     MATERIAL     empty     CRM     X     empty
Now we must edit the table for the application indicator. Go to transaction SE16N on the back-end side and choose table TBE11. Search or add an application component BC-MID and edit activity settings (field AKTIV = X).
Save your settings.
8.     Enterprise buyer with/without CRM In this activity, you define whether you are running the Enterprise Buyer and CRM in the same system. This might accelerate the Master Data download performance. If you are using CRM in the client, then skip this activity.
In the CRM system run transaction BBP_PRODUCT_SETTINGS, deselect 'Test mode' and choose the Execute button.
The system generates a report containing all tables that have been deactivated.
9.     Generate repository objects With this procedure, you generate the middleware function modules (BDoc Object Type) for the material master.
Go to transaction SMOGGEN and choose object PRODUCT_MAT and PRODUCT_SRV. Generate services for all object categories.
Please let me know your email id, i shall send you this document
Regarsd
Rehman
Reward Points if Useful

How to open archive link PDF in CRM Webclient UI

Hi,
i developed an own assignmentblock to display the last ERP billing documents for the current BP.
In ERP we attach the printed PDF billing document as a archive link document which is stored on the SAP content server.
I have the requirement to open this PDF document in my own CRM Webclient UI assignmentblock.
I think i need a kind of URL to open the document.
But i have now idea how this URL shall look like and how to generate it.
Or is there another idea for this?
Thanks a lot.
Kind regards
Manfred

Hi Manfred Feger,
I have a similar situation where in i need to display a document on web ui (help document),
can u please share the details of your program.
Have you saved your file on application server ?
Thanks

How to establish the connection between crm and r/3

Hi,
Sorry for posting this question in this forum, i did not find any CRM forums.My question is,How to establish the connection between CRM and R/3...in my office i installed standard alone CRM system,but it is not talking to R/3.
Could any one tell me where to find adapters and plugins for this.
Thanks in advance.
Ajey

Hello Ajey,
in the case you mean the connection between R/3 and SAP CRM you should read the Best Practice Guides:
B01: CRM Generation
C71: CRM Connectivity
B09: CRM Replication
from http://help.sap.com/bp_crmv240/index.htm. There is a CRM Forum at http://www.sap.com/community/ and also at http://www.sapfans.com/.
Regards
Gregor

EP 6.0 connection to CRM 2005

Dear Sirs,
I have some question about the consequences of an upgrade
to CRM 2005. Does anyone know how if this will affect the portal requirements?
We are currently running Enterprise Portal NW04 WAS 6.40 to connect to a CRM system 3.1.
We are also running an Internet shop (B2B, http://host:50000/b2b/b2b/init.do) on an ISA server in connection with CRM 3.1. We conntect to using the portal par, com.sap.pct.crm.customerPowerBuy.par, part of Business Package for CRM 3.1. The help pages describe this component; (in CRM 5.0) http://help.sap.com/saphelp_crm50/helpdata/en/8c/b4c1dde011654282734e30b81c4bd3/frameset.htm
Will we be able to use this par file to connect to the CRM 5.0 version of the Internet Shop? Or will we be able to back port the (the similar par file) in new business package to EP6.0?
Is there any other limitations connection EP6 to CRM 2005, e.g the low level communcication does not work, the system object is different.
Any experiences running EP6.0 with CRM 2005, would be highly interessting.
PS: I am aware of this thread /community [original link is broken]=110892&messageID=1235908#1235908 but I did not feel the answer gave enough details on why, and on my specific component.
Best regards,
Jørgen
Message was edited by: Jørgen Ruud

Thank you James,
but as you already see, I have included a link to this help page in my posting, and to the specific component in question.
Allthough the the master guide and upgrade guide states that EP NW2004s is a requirement the help page which I refer to (for the CRM 5.0) states the following.
Available for Portal (Release) SAP EP 6.0
I feel this is a big contradiction, and confuses me.
Extract of help page for compoent
Provider SAP
Application type Java iView
Application category Based on portal iView
Technical name Customer:com.sap.pct.crm.customerPowerBuy.ShopComponent
Channel Manager: com.sap.pct.crm.chm.isa.cma.shops
Available for Portal (Release) SAP EP 6.0
Data origin SAP CRM 4.0
Languages
Available in the business package languages
Support
Customer: CRM-PCC-CUS
Channel Manager: CRM-PCC-CHM
Visibility
This iView is visible in the Catalog and Shop Management workset in the channel manager role.
Message was edited by: Jørgen Ruud

Trying to connect the CRM 7.0 and ECC 6.0 (RFC ?)

Hello Gurus,
I am trying to connect the CRM 7.0 server to ECC 6.0 server. Can anybody please give me a step by step procedure for this please. Thanks in advance.
Phani KV

Hi Phani,
I assume that you do not want to actually use a direct RFC but the CRM Middleware. In order to do this you find lots of helpful information in the best practices, there the basic building blocks. Best practices you can download from the service market place. Alternatively you could google http://www.google.com/search?q=crmconnectivitybestpracticesite%3Asap.com

Connecting multiple CRM systems to one backend R/3 and vice versa

Hello experts
Can you tell me whether it is advisable to connect 2 CRM systems to a single backend R/3 and vice versa? Is it recommended by SAP? I require some notes or docs on this. I got some notes on this forum but they are all Internal ones which I am unable to see.
Please help!
Warm Regards
Debolina

Hi,
Though SAP does not recommend connecting multiple systems to one ECC backend. But still it has designed a procedure to achieve this.
Here is the excerpts of the steps required.
1. Execute report MCRM_SETTINGS for each CRM system connected to the ERP
system.
2. Check the entries of the table CRMRFCPAR of the connected ERP system:
The field REM_LOGSYS should be filled for every entry marked with
u2018Created by the MCRM reportu2019.
3. Activate the corresponding consumers in the table CRMCONSUM
(transaction SM30).
4. Internal and external number ranges for Business Partners have to be aligned
manually.
Hope it helps you!!!!
Good Luck.
Pardeep

Connecting to CRM Webclient

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