Connecting to the printer, driver problem

I'm trying to connect to the printer (hp business inkjet1100) that's connected to a computer running xp (pro sp3) from my laptop running vista (home prem 64x). That just seems confusing reading that so: (printer)>>>(xp/desktop)<<<(vista/laptop). I already have a network set up and can share file with no problems, so I thought it'd be easy to connect to this printer. I was wrong.
I try to connect to the printer by going to control pannel>printers>add printer>networked printer>printer's name after making it share on the xp computer (the name showed up on the vista computer so there's no problem there). Then vista tried to connect to the printer (bless it's heart) but had a problem (no suprise) it couldn't find a driver and wanted me to manually find the .inf file. No problem I'll just download the driver for the hp website, right? Wrong.
Apparently there are no drivers for my printer for windows vista, however there is a workaround. You can use the drivers for the 1000 series printer and basic functions should work (hopefully that includes printing). The problem is that the workaround tells me to manually set up the printer (port, driver, etc) and then reconnect the printer to the computer (the problem being the printer isn't connected to the computer in the first place).
Now I consider myself pretty good with computer and able fix most problems without help (and unfortunatlly end up helping plenty of the family with their problems), but this is just annoying. So I decide it's time to call in the experts (from india).
I choose the live chat becuase it always seems faster and I haven't yet had one that would play me music while I wait (some may consider this a positive thing). The problem is that I have to find my serial number and product number. I copy down the 2 easily labled numbers, but that isn't the right combonation. So I search for "finding product number" and I get a page just like what I search for (finally some luck). After clicking on printers I get to a page called "Finding Your Product Name." At this point I give up on the hp website and just write down every number on the back of the printer. Finaly the stars align and I get to start chatting with a person. A couple of auto messages pop up and then he asks me to confirm the information I just entered (if it was wrong how did I get into the live chat?) and then continues to inform me that my warrenty has expired and it'll be $25 for support. I ask him if there is any other type of support and he says that the most he can do (probono) is give me a link to a webpage on the hp site (I've been there believe it or not), I thank him for his time and move on. Hopefully the expired warrenty doesn't matter here (but if it does just ignore that part it was a total lie just to see if you'd really help a guy without a warrenty (to test if you were really good people or just .....))
Thanks in advance for your time
Additional details:
Laptop: AMD, Vista home prem 64bit
Desktop: Intel, XP Home Pro 32bit (x86)
This question was solved.
View Solution.

The following worked for me, even allowing me to manually select the driver
Alternative method 1. 1. Click on the Windows icon>>Start Search>>Type printers and press enter. 2. Click on 'Add Printer'. 3. Click on 'Add a local printer'. 4. Click on 'Create a new port:'. 5. Do not change the 'Type of port:'. By default it is selected as 'Local Port'. Let it remain the same. 6. Click on 'Next'. 7. In the small 'Port name:' window, type the following under 'Enter a port name:'
  NOTE: The names should be exactly the same. They are case sensitive.
  \\computer name\printer name
  For instance: If computer name is 'John' and printer name is 'HPprinter', you have to type the exact name with all the characters including spaces. Hence in this case it would be the following:
\\John\HPprinter
8. Click on OK. 9. Click on Next and complete the Wizard. (It will now install the printer and driver) I used the 7400 series driver for my 7550 but it works.10. Try to print a Windows test page and check the printer functionality. 1 Click on the Start icon on your Desktop.2.Select Control Panel.3.Double click on the Printer icon.4.Select and Right click on HP Photosmart 7550 Printer series icon.5.Click on Properties.6.In the Properties Windows click on Print Test Page Tab it will start printing a Windows Test Page
2

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Hi @davifels,
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I see that you are getting the error message, "there was a problem connecting to the printer. Make sure it's connected and try again." With your HP Envy 4500 printer running on Windows 8.1 (64-bit). I am sorry to hear this, but happy to help!
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

Hi @Donald0812
When you try printing, do you get an error message of any sort? If so, what does it say? While I wait to hear back from you, please complete the solutions offered in the following 2 documents;
Printer Does Not Maintain Wireless Connection
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I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Welcome to the discussions!
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Hello tf22raptor.
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I hope this helps you out. Thanks for posting on the HP Forums.
I worked on behalf of HP.

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