Connection issue w/ FMS teleconferencing app

I have a Flex based application which is using Flash Media Server (FMS) server (version 4.0)  for live video streaming between two users (i.e. a one to one teleconferencing service). This streaming is one-to-one, as defined by business rules, so that no third person can join a teleconference. Either person can start the video stream via a browser-based Flex client and communication gets established once the second user joins. Validation for connecting the streams of the two users is implemented on the FMS server (as server side scripting defined in main.asc). I am facing three critical problems with our teleconferencing solution.
1.Often times, full communication can not be established between the two users. One user can not usually see or hear the other user. There is a client side 'refresh' button that when clicked, attempts to establish a connection via the server side script. This sometimes works. Before implementing our current server side script, I tried establishing a stream by using methods found here: http://forums.adobe.com/thread/905613
I think the method below may work as it would give me an array of subscribers to the stream.
getLiveStreamStats(appInst:String, stream:String) : Object
But the problem is that server returns the following:
<result>
<level>error</level>
<code>Admin.API.MethodNotAllowed</code>
<description>getlivestreams - Method not allowed!</description>
<timestamp>8/7/2012 10:05:38 AM</timestamp>
</result>
Question - Do I need to do anything different with the client or is it a server setting that needs modification?
Thanks for the ideas...

There's no setting for Location Services other than On/Off.  You can try to reset your network settings.  How does it work with the Maps app?  Maybe try another app?
FWIW, my 3G works very well with the maps app... in open sky, I'm within 10-15 ft., sometimes better.  I'm sure some of this is how accurate the maps are as well. 

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    Oct 12 13:02:55 Bob-Bisantzs-iPhone lsd[76] <Warning>: LSInstallProgress: In observeValueForKeyPath:fractionCompleted could not find parent progress for com.lynn, it may have been removed
    Oct 12 13:02:55 Bob-Bisantzs-iPhone itunesstored[95] <Warning>: LaunchServices: installPhaseFinishedForProgress: com.lynn.Loading - <NSProgress: phase=Loading; state=Finished; fractionCompleted=1.000000> called, removing progress from cache
    Oct 12 13:02:55 Bob-Bisantzs-iPhone lsd[76] <Warning>: LSInstallProgress: In observeValueForKeyPath:userInfo.installState could not find parent progress for com.lynn, it may have been removed
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