Constant IP Profile Problems

Good Morning Everyone,
I seem to have constant IP Profile problems where I have to keep contacting the Broadband Helpdesk to get the IP Reset every few weeks.  It seems to do it if the weather is bad (like over the past couple of days) or if i watch videos streamed from  YouTube.  I told the operator this the last time i called, but it was just dismissed and they just reset the profile.
Last night everything seemed so slow, so i ran a speedtest and yep the profile has dropped again and has been set to 2mbps.  I connect at 8mbps and normally my download speed is around the 7.30mbps mark.  What could be causing this?
Many Thanks, Steve  
Here's my first lot of settings as requested;
BT Speedtest Results (Current - Normal Socket)
 Download speed achieved during the test was - 2.1 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps
Quiet Line Test (Current - Normal Socket)
Call break up when first connected, slight crackling and hissing
Connection Plate
Master Plate with Test Socket, but no seperate microfibre socket.
Home Hub Version
BT Home Hub v2 with Broadband Telephone
ADSL Stats (Current - Normal Socket)
Line state
Connected
Connection time
0 days, 0:39:41
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Fast
Noise margin (Down/Up)
5.9 dB / 22.0 dB
Line attenuation (Down/Up)
21.0 dB / 12.5 dB
Output power (Down/Up)
19.8 dBm / 11.9 dBm
Loss of Framing (Local)
22
Loss of Signal (Local)
2
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
2

BT Speedtest Results (Test Socket)
 Download speedachieved during the test was - 2.05 Mbps
 For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 2 Mbps
Quiet Line Test (Test Socket)
Very slight crackling and hissing
ADSL Stats (Test Socket)
Line state
Connected
Connection time
0 days, 0:15:12
Downstream
8,128 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Fast
Noise margin (Down/Up)
6.0 dB / 22.0 dB
Line attenuation (Down/Up)
21.0 dB / 12.5 dB
Output power (Down/Up)
19.8 dBm / 12.0 dBm
Loss of Framing (Local)
34
Loss of Signal (Local)
3
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
3

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