Consultancy issue?

Dear experts,
I've the following problem, which I think it is a program bug and reported to OSS, but they replied this is a consultancy issue, could you please advise whether it is a bug or not?
If I've maintained the parameter "JEA", branch number in my user profile (which for the Thai company), then when run FIBLAPOP - Vendor Payment Request, for Australian company (which no branch number is required for this country), system prompt the following error:
Formatting error in the field BKPF-BRNCH
During batch input or when executing CALL TRANSACTION... USING a screen field was filled with an invalid input format.
If I removed my branch number parameter in user profile, no error, and posting generated without problem.
My argument is system shouldn't check the field BKPF-BRNCH for Australian company because no branch number is needed for this country. Also, no error arise for other FI transactions, why only this transaction checking the BKPF-BRNCH?
Also, it seems not make sense the necessity of the input field is determined by whether value has been maintained in user profile.
However, OSS support replied this is not a system error but a consultory request so it is out of the scope of the Hotline.
Is it a bug or consultancy resolved issue? Any advice?
Best Regards,
Junior

Dear Junior,
I have exactly the same problem as you described below. And I got the same reaction from SAP after asking them for help. Have you found an answer yet? Is there a way to solve the error for companies which are not business place relevant?
I hope to hear from you, thanks in advance!
Kind Regards,
Eva

Similar Messages

Pricing type issue in returns invoice

Hi all.
we have a returns sales order.The basic price has condition type ZPR1. The value of the same is 100 eur . the pricing date in return sales order is 20.1.10.
now a returns delivery is made on 20.1.10 but the PGI is done on 1.2.10. Now as per standard SAP, the PGI date is 1.2.10. Now when the returns invoice is made , the bill date is 1.2.10 since PGI is 1.2.10(standard sap). Further the pricing date in returns invoice is also 1.2.10 since as per standard SAP, the pricing date in billing is equal to billing date.
But the value of conditon type ZPR1 is 150 EUR. it has changed since the system is not picking up the value from the previous document i.e. 100 eur from returns sales order. The pricing type is X in copy control between LR delivery and RE invoice. Pricing type "X" is customised and it is defined as copy pricing elements unchanged(like pricing type G plus redetermine condition with cond categ U).
plus users are not able to change the pricing date in invoice too manually
further condition type ZPR1 has condition category as blank which means it shud not be redetermined to 150 eur from condition records at billing time.
OSS note 24832 has been used for pricing type X. the coding is done as mentioned in this note. i have written to SAP but they say it is a consulting issue and not an issue with standard program
my questions are as follows:
a) the pricing date in billing is equal to bill date as per standard sap.So in this case, since the billing date is 1.2.10 and so the pricing date is 1.2.10 in returns billing. My question is, since the pricing type is X(pricing elements unchanged like G +redetermined cond cat U),the pricing date in billing shud be the date in the sales order which is 20.1.10.... is this makes sense ?
how does it happen if one uses standard pricing type G(copy pricing elements unchanged), does the pricing date gets copied from sales order into billing or the pricing date is equal to bill date(copied from PGI) in billing but the conditon values are copied from sales order into invoice ?
b) if one thinks that issue is with our customised pricing type X, what inputs shud i give to programmers. what are the copy control tables and fields and structure they need to look into to see how things are behaving and in which user exit ?
regds

HI Vasudeva,
agreed but i have questions
1) when pricing type is G, the system copies the pricing from sales order (price source is blank)
no how abut pricing date. i mean in case of pricing type G, where is the pricing date is copied from.... is it from sales order or the pricing date =billing date=PGI date .................the standard way and condition valuesare copied from sales order)
I mean iam intersred in relation between pricing type G and pricing date source.
2) how can i influence pricing date caluclaion... where in copy control or eixt ?
regds

Fee Charged by SAP for COnsulting

Dear Friends,
We have an issue currently with our implementation project which when we went to SAP they said it is a consulting issue. We asked them for the estimation of cost and time for consulting.
Meanwhile i would like to get inputs from you all what would be the fee charged by SAP for consulting. Do anyone come across the consulting issue in your projects.
Thanks and Regards
Nelson

Hi Shetty,
Thanks for your reply.
We are working on Indian Payroll. The issue here is our client would like to change the Fiscal year from Apr - Mar to Mar - Feb. It would be great if you could help me in this regard.
Thanks
Nelson

Entrega futura - Não contabiliza PIS e COFINS na MIGO

Bom dia a todos,
Estou tendo dificuldades de lançar os impostos PIS e COFINS na MIGO para o cenário de entrega futura com o tipo de movimento 801/802.
Eu já fiz todas as configurações disponibilizadas no forum e inclusive abri um chamado na SAP que orientou a aplicação das mesmas notas, conforme descrito abaixo :
Eu estou achando que o problema está na configuração da OMJJ para o movimento 801/802, pois não vejo registros/configurações na pasta "modificação de conta", e acredito que para o sistema identificar a string WE01 talvez precise destas configs ...
Alguém saberia me dizer se para os tipos de movimentos brasileiros 800-899 é normal que não exista registros na pasta "modificação de conta" ?
Apenas como informativo :
- Na MIRO contabiliza corretamente e gera os impostos no livro corretamente;
- Na MIGO não gera contabilização dos impostos porém na Nota Fiscal os impostos são calculados e destacados corretamente (ICMS, IPI, PIS e
COFINS);
- Não utilizo PIS e COFINS no preço (TAXBRA);
- O principal documento que segui foi o "PIS-COFINS_not_incl_on_net_price" mencionado na nota 1697517;
- Também já analisei as notas 844630 e 679372;
Se alguém já passou por este problema e puder me ajudar eu agradeceria bastante.
/Flavio Marcilio
Resposta SAP:
Hi Flavio,
Thank you for contacting SAP Active Global Support.
Unfortunately PIS and COFINS calculation is still not covered for
future delivery in MIGO. However there is a workaround, but only for
TAXBRA. This you can read on note 1697517. Please check the text below
that was taken from that specific note:
Solution
To enable PIS/COFINS posting at MIGO you should do the customizing
described on article of this link: (
http://scn.sap.com/docs/DOC-5727 )
That said, for you to be able to to use this kind of functionality, it
is necessary to follow the steps on the link above. Just applying note
1697517 won't solve the issue. Please, review all your steps in order
to check if all requisites on the link are applied.
The requested in the message refers to a consulting issue instead of a
bug or error.

Olá Cláudio.
Não existe solução standard para configuração envolvendo PIS e COFINS para processos de consignação.
Pode-se tentar atender o cenário customizando PIS e COFINS na mesma linha do ICMS para consignação, mas isto necessita de uma avaliação específica por parte dos seus consultores para determinar esta possibilidade.
A solução oficial da SAP está descrita na nota #852302.
Atenciosamente,
Felipe Silveira

Re: Mid Payroll Period

Hi to All Peers,
Has any one came across the mid payroll period and done the run in the month of March & April for Payroll India????
My clients payroll dates are from 21.xx.xxxx to 20.xx.xxxx of every month.
I am getting an error in the period for March & April ie 21.03.xxxx-20.04.xxxx... For other periods its coming correct.
The Error is "PAY SCALE GROUPING FOR ALLOWANCES FOR PERS NO IS NOT DEFINED ON 20.04.xxxx"
I thought in the first instance its a problem of dates but I checked from scratch all the dates which I had maintained are correct.
I wrote a mail to OSS also they said its consulting issue. So did not get any help from them.
Kindly Help me out. Looking forward for your valuable inputs.
Regards
Pavani

HI Sandeep & Om,
Thanks very much for the inputs.
I got an idea and has made two payroll periods ie 21.03.xxxx - 31.03.xxxx & 01.04.xxxx - 20.04.xxxx.
In the period parameter I mentioned in the time unit it as Monthly as there is no Days in the Standard.
When I am running the payroll its displaying as 21.03.xxxx - 31.03.xxxx But calculating for the whole month which it should not happen it should calculate on the base of payroll period not on the base of time unit.
Can U pls kindly help me out.
Awaiting for ur inputs.
Regards
Pavani

Process/Production Order WIP Reverse on Month starting date with postiing d

Hi Experts,
Is it possible to reverse the WIP of Production/Process Order at month starting date eg. 01/07/09. Posting date & Document date should be: 01/070/09.
In my current project production is batch management system. Some of the batches start at month ending days (Eg. 29/06/09) for we calculated WIP at dated: 30/06/09.
My Client wants to reverse that WIP next day, month starting hours Eg. 01/07/09 but while reversing the WIP system is posting the WIP reversing doc. posting date is 31/07/09.
Same batch which started production on 29/06/06 is closed at 03/07/09 as well as goods received same date. FG Stock A/c updated in accounting books.
At the same day If I print my trail balance system showing the Stock value double (WIP stock as well as FG stock)
First Month
Eg. Process Order WIP at 30/06/09                              : 50000/-INR
Second Month
      WIP Reversal Posting date:31/07/09 by system     : 50000/-INR
      FG Stock received at 03/07/09                               : 50000/-INR
If I Print Trail Balance on 03/07/09 system shows        : 1, 00, 000/-INR (based on Posting date)
Which is wrong..
Please tell me the way for Change the Posting date of WIP reverse document. OSS guys are replying as consulting issue.
I am waiting for your valuable reply.
Thanks & regards
Bhagiradha

In KO88, CO88 Select Menu bar Extras-> Posting date
Enter Posting and execute
Thanks for Rajesh (SAP Labs)
Thnaks & Regards
Bhagiradh

How to transport a custom bapi (written by me) to another server

Hello friends,
We have a software that is integrated with SAP. To make our software work with SAP, we have some custom bapis created on SAP side. We would like to transfer them to another server that is on a different network. After reading many documents and forums here is the what I have done and the problem that I am facing. Your help will be highly appreciated.
1.Started Transaction 'SE80'.
2.Created a test package called 'ZTRANSPORTTEST'.
3.Created a function group called 'ZTRANSPORTTESTFN' under that package.
4.Created a function module under the group called 'ZTRANSFUNCTION'
NOTE: Just saved and activated without adding any code since I won't be using this function
             for anything other than to test the Transport Feature.
5. Clicked on the button that said 'Transport Organizer' and saw the list of requests including the
    EC1K900083one that I just created.
6. I tried to release it by 'RIGHT CLICKING'
   It waited for few seconds with the message....."code inspector checks running.".
   Then it failed with an error message as follows
   Error in pre-export methods for request EC1K900083
NOTE: I have made sure that everything is activated properly, since I read on a forum that this
             error may occur if something is not activated properly. So I have done this step over
             and over again making sure that everything is activated properly.
7. I then started Transaction 'SE09' and saw the request 'EC1K900083' under the released tree with a 'CHECK' Mark.
However, when I sent to /usr/SAP/trans/data and /usr/SAP/trans/Cofiles, I didn't find the transport data there.
Has anyone done this before and if so what am I doing wrong? Your suggestions or feedback will be highly appreciated.
Thanks
Ram

Hello Friends,
Thanks for all the responses. I got the following response from SAP TECH SUPPORT which is not very encouraging and so I am just closing this.
Thanks
Ram
===========================================================================
30.04.2009 - 11:40:29 EST - Reply by SAP
Dear Mr Ram,
Thanks for explaining it once again.
The package is just container for development objects that belong together, in that they share the same system, transport layer, and
customer delivery status. Please check the below link http://help.sap.com/saphelp_nw70/helpdata/en/ea/c05da3f01011d3964000a0c94260a5/frameset.htm
As I understand correctly you want to 'export' your development outside of your SAP system domain. For that either you can do it using 'Externalsystems'. 'External systems' are a special form of virtual systems. A real SAP System is used in their place to perform actions on the transport directory. They are different from virtual systems in that they have their own transport directory that you can freely choose, you can use external systems to:
-Write transport requests to exchangeable data media
-Read transport requests from exchangeable data media
-Send transports to other transport domains using an intermediate directory
-Send transports to other transport domains using an intermediate directory
If you want to transport between systems in different domains, we recommend that you link domains with 'domain links'. There must be a
permanent network connection between the systems in the two domains, similar to the connection between systems within the same domain.
I would recommend to take a look in the documentation available in SAP Online help for further information on how to setup this
complex transport landscape. I hope this information helps you to setup the transport system.
Or you simply create a transport request of type 'transport of copy' and input target system and client (which you should know) system as
target system include the objects (bapi) in the request. This ensure that requests will only be imported into that system. Other systems willnot be touched.
'Transport of copies' type transports do not get automatically added to the next buffer after they have been imported into a system. When creating a 'Transport of copies' transport the target system must be specified as this type of transport does not respect the defined transport routes outlined in TMS.
You can use this request type to transport objects to a specified SAP System using Transports of copies. The objects are transported with the version they have in the current SAP System. The original location of the objects remains unchanged. There is no delivery to another SAP System.
But we at AGS we cannot suggest, as the nature of your request indicates this is a consulting issue rather than a software error.
Customer Support's charter, under the SAP maintenance agreement, is to handle software or system defects in the standard delivered R/3 product. Please refer the note 1054121.
So you have to seek assistance from SAP's Remote Consulting Service which is billable.
I am sorry that I could not give you more positive reply in this case.
With warm regards,
Sajiv
Active Global Support - Technology
=========================================================================

How to find out which program fill a custom table ?

Dear All,
I am trying to find out which program fill custom table, I tried se11, which programs used this custom table via where used list but could not find. Is there any different way ?
Regards

Hi Sappcon,
yes, it is as Brad said, but you should extend the approach regarding this tables content: If it is related to an existing business object (i.e. order, delivery or the like), you may have a look at user exits/Badis in that field.
Also, the dynamic approach is possible. First use report RPR_ABAP_SOURCE_SCAN to find the name of the table in all programs in customer name space - it may be defined as a constant in program/function group/class.
If the dynamic approach is used, the name of the table may be determined by reading another (custom) table or even in a programs text pool. You may find this by searching a pattern UPDATE() - or MODIFY/INSERT in customer programs.
If the table has update date/time fields, check what jobs or online activities can be responsible.
If, after all, you still do not know, then I'd say this is a consulting issue
Regards,
Clemens

Change inbound delivery using /SPE/IDOC_INPUT_DESADV1

Hello -
We are creating an inbound delivery using the idoc function module /SPE/IDOC_INPUT_DESADV1. I have need to be able to change an existing delivery via idoc processing, so we are populating and mapping an E1EDL18 segment with the qualifier 'CHG'. However, in /SPE/IDOC_INPUT_DESADV1, it does not appear to handle CHG. I have debugged down into the code and in method PARSE_AND_HANDLE_IDOC_DELVRY03, when the segment is E1EDL18, there is a case statement that looks at the qualifier, and CHG is not dealt with.
Any ideas how to handle this? Or is this a legitimate bug I should report to SAP?
Thanks for any help!
Sharon McClure

Sharon McClure wrote:
Or is this a legitimate bug I should report to SAP?
Hard to say. Why not just report it? The worst they can do is say it's a consulting issue.
Rob

Freed goods from vendor with delivery charges

Dear Gurus,
Here is one requirement, one vendor offered some free goodsto the client and client has to pay the delivery costs,
when creating PO with free goods indicator , the conditions tab is not reflected,
this delivery is a planned delivery,
how to get that free goods with indicating condition types,
rgds

Hi ,
it's OK, and this is an alternate way,
but one of our previous clinet got this option as at PO,
and it is implimented my SAP AG people with their own accesses
now if we will get the access key , experts are saying it may cause consulting issue
if any body has any other ideas please share,
rgds

FAGLL03 Special Field Values Do Not Display in Production

We are using the new GL in ECC 6. I have a strange problem where special fields that were added to the line item transactions display in dev and quality but not in production. Please read the steps that I have taken.
1. Using note 984305 we defined special field BSEG-MATNR using this path:
Financial Accounting (New)
General Ledger Accounting (New)
    Master Data
      G/L Accounts
        Line Items
          Define Special Fields for Line Item Display
This field (U_MATNR) displays correctly in FAGLL03.
2. I used note 1034354 to create an implementation of BAdI 'FAGL_ITEMS_CH_DATA. Then I
followed the documentation of the BAdI to create structure CI_FAGLPOSX within FAGLPOSX and added these fields:
Material Type: field MARA-MTART
Material Group: MARA-MATKL
I added code to method CHANGE_ITEMS to read for those fields. Here's part of the code:
* MARA - Get Material Type and Material Group
    SELECT SINGLE mtart matkl
      FROM mara
      INTO (wa_items-zzmtart, wa_items-zzmatkl)
      WHERE matnr = wa_items-u_matnr.
The values of these fields display correctly in development and quality, but they do not display in production.
3. When I debugged FAGLL03 in development I found that the value of U_MATNR was filled when I stopped at method CHANGE_ITEMS. However, when I debugged in production, U_MATNR was not filled. It had to be filled at a later time because the value appears on the report. In my code, I am using U_MATNR to find the values of material type and material group. Because U_MATNR doesn't have a value at that point in time in production, my code doesn't find material type or material group.
4. I contacted SAP and was instructed to use note 984305. I executed the function module
ITEM_STRUC_EXTENSION which did not help.
5 I also used note 205096 to execute report BALVBUFDEL, but this did not help either.
6. At this point, SAP told me that it is a consulting issue. I'm not sure that it is because I'm using SAP solutions without modifying anything.
7. I tried to compare configuration between development and production, but everything looked OK to me.
Has anyone had this problem? Any tips?
Brenda

Hi Brenda,
>
Brenda Bankert wrote:
> 6. At this point, SAP told me that it is a consulting issue. I'm not sure that it is because I'm using SAP solutions without modifying anything.
I have no idea except that you can make sure Include CI_FAGLPOSX is active as well as the including FAGLPOSX. And please check the transport protocol(s) if CI_FAGLPOSX is included. If you have any kind of error/warning in the import protocol, that may give you a hint.
If nothing helps, create a new sap support case and tell them you are using SAP solutions without modifying anything.
Regards,
Clemens

Unable to calculate depreciation for 2008

Hi friends,
I would like to calculate depreciation for the fiscal year 2008.This is client requirement.He calculated depreciation 2008 and period-1.When he tried to execute depreciation for 2nd period he is getting problem
"Not all the documents in the last posting run were posted"
     Message no. AA 729
Diagnosis
     The posting session created in the last posting run was not completely
     processed. The last posting run was in fiscal year 2008, period 001,
     current number 01. A new posting run is only possible once the posting
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Procedure
     Process the session created by the last posting run again. If this
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     contains the missing posting documents. This function is found in the
     menu under "Recreate session." However, it is essential that no changes
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After that i have analysed this situation. When i check TABA Table system showing document numbers are updated but document posted indicator X is not showing.
I have also checked FI documents it is not showing.
I have tried to recreate session but my problem has not been solved.
I found one SAP Note : 926062 - Errors AU265 or AA729 during RAJABS00 OR RABUCH00.It is the consulting issue.
Can anybody help me out resolve this situation and how can calculate depreciation ?
Thanks in Advance .

Dear Anji,
We had a similar situation. It was resolved for the period 1 and the once again system showed the same error while processing for period 3, same error 'Not all the documents.....
Procedure followed is this.
T.Code : AFBD for recreation of the session.
T.Code : SM37 the job wil show as finished and display will show as waiting.
but in spool display the log's last line will inform us to proces the session wainting in SM35
T.Code : SM35 process it by checking on Display Errors Only, and enter the appropriate transaction type (220)
After the above, we found the TABA table document number ranges are matching with FB03.
and the posting indicator is also updated.
Warm Regards
KV

Page can not be displayed

Hi
I have in detail listed down some of the problems that we are facing in our project. I request you to please go through this long and detailed mail and assist me in resolving the issues.
1. Facing a problem regarding host name which gets displayed on the title bar of an Internet Explorer (IE).
We have installed cFolders on a different server than SRM (internal host name for cFolders: etdspd01.corp.clp.com.hk). During bid processing when bidder clicks on the collaboration bid invitation link from bid invitation, it connects to cFolders server. At this time it displays internal host name on the title bar of IE on collaboration web page (i.e.etdspd01.corp.clp.com.hk). As per security concerns, internal host name should not be exposed to external users. Instead, it should have an external host name (i.e. esp12.clpgroup.com) at the same place.
We have raised an OSS message for this problem. SAP has replied the following message
<b>To solve this problem you can define an External Host name for your used ALIAS in transaction SICF, which connect to your internal Hostname.
But please note, if you need help to define an ALIAS like this, you should contact our Remote Consulting Team (XX-RC). This is not an error, this is a consulting issue</b>.
As SAP suggested, we have created the required virtual host in SICF. We have also created the required virtual host in J2EE engine since we are facing the same problem for LAC too. In SICF transaction under virtual host we have created required services and aliases. Please find attached the document internal host name.doc for the screen shots.
Please suggest us how to call the services collaboration and LAC from SRM server by using virtual host name.
2. Problems from external access (outside of CLP network):
We have published URL (https://esp11.clpgroup.com/) for internet users, which will hit the ISA server first. At ISA server we have opened only HTTPS port. We have activated the link translator which converts external URL to internal URL (http://bpdspd01.corp.clp.com.hk) at ISA server and we can access the SRM application without any problem. Once we access the SRM application, we get a collaboration link on the browser. This link tries to access the cFolders application with internal host name (http://etdspd01.corp.clp.com.hk/..), which we have not mapped at ISA server. At ISA server, we have opened only HTTPS port and not the HTTP port. Hence we are getting the error Page can not be displayed.
Please suggest what configuration is required to be done in order to access the collaboration and LAC applications from SRM application. How mapping should be done at ISA server? How to maintain the virtual host names at DNS server?
3. If we maintain the virtual host name (esp12.clpgroup.com) instead of original host name of the RFC connection from SRM to ETD (cProjects server), SSO will not be possible for the intranet users, because intranet users are accessing the SRM application by using the URL http://etdspd01.corp.clp.com.hk. From SRM application we are trying to access the collaboration and LAC by using the URL (http://esp12.clpgroup.com). In this scenario, since domain name is not matching, SSO will not be possible as it considering them as two different domains.
For reference please see below message which has been updated by SAP (Live Auction Cockpit Single Sign-On Problem (0000791479/2006)
25.08.2006 - 12:12:57 CET SAP Reply
What are these hosts "etdspd01.corp.clp.com.hk" and "esp12.clpgroup.com"If you want the SSO to work you have to use computers with common
DNS domain root. The SSO cookie is issued per DNS domain and will
not be transered to any host from different domain (see
http://help.sap.com/saphelp_erp2005vp/helpdata/en/94/f2503ede9254
41e10000000a114084/frameset.htm).
Please provide me the source of the smoketest.jsp (IE->View->Source).
I have uploaded an updated version of the diagnostic tool please use
unzip it in a separate folder, copy the modified version of
"remote_traces_shanpshot.conf" from the older version and repeat the
last test that you have executed.
Also, we have installed SSL certificate at cFolders server with CN= esp12.clpgroup.com. So the host name in the URL and the name on the certificate should match.
Request you to suggest a way forward to achieve the same. Looking forward to your support and assistance.
Thanks and regards
Seshu

Hi Seshu,
For problem no 2:
You can use IISProxy for that. Look at this blog:
/people/gregor.wolf3/blog/2004/10/08/integrated-windows-authentication-with-sap-ep-60-sp-3-and-higher-part-1-of-2
Regards,
Marcin Gajewski

CJ20N : Settlement Rules Heritage on unique IeC WBS Element

Hi Experts,
I've customize PS for an investment project, who have a stategy for top down heritage of the settlement rules from the project definition, and an automatic generation of an only IeC (on first WBS element) when the entire project is launched from the project definition.
All settlement rules are settled to the first WBS element (WBS project), who becomes the IeC.
Heritage is OK on all WBS elements and I can see them under "Edit -> Costs -> Settlement Rule".
When I try to see my seetlement rules on the first WBS Element (WBS project), the system turn in loop and dump after 2 minutes (time over message).
In my opinion, the error comes that the system permiss to affect the settlement rule (for exemple WBS -> I/0001) on his own object (WBS ID I/0001) . They have no error message when I save the project for the heritage.
After this operation, impossible to go back under "Edit -> Costs -> Settlement Rule" to see the settlement rules of this WBS Element.
For more information, I don't want the create the heritage to level 2 or 3 of my WBS elements structure, because I don't want to loose a level (coding mask I/XXXX.XXXX.XXX.XXXX).
Does an expert have a solution to resolv my problem ?
Thanks in advance for your assistance.

Hi herieric ,
The program should not enter into an endlos loop in such case. It is rather a program error than a consulting issue. You can copy the key words from the dumps and search the notes. If there is still no suitable notes, create a customer message and ask SAP for support.
Kind regards,
Zhenbo

GL acct change to Open Item management (with archived docu.)

Dear all,
When we use program ZRFSEPA02(copy from RFSEPA02) to switch on OI mang for GL acct,but program prompt this acct have documents were<b> archived and NOT allow to execute!</b> I know SAP announced RFSEPA02 was not usable since 4.5A,but users insist to use old GL acct,and ask SAP OSS and replied for consultant issue.
So is there any ways to solve this problem?
BR
Regina

Regina
As you would not get to see the old docs even if the program did work then you should go the recommended route of creating a new G/L Account (with open item management switched on) and redirect your users and any system settings to it.
Regards
H

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