Contract in CRM

Hi all,
Our client Business process is
Creating a Quotation in CRM then it flow to R/3 for some department apporval,
again quotation flow to CRM then they create the Contract,
Now they want to create a quotation & Contract in CRM
I created a quotation with document flow i created Contract then will get contract product tab once we check the check box then that product is copied to contract
he that contract tab is deactivated,
Can any one suggest me solve this issue.
Regards
Gentila

Hi Sathish,
Please check your item category level copy control settings.
If this settings are not done propertly, the check box would be deactivated.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

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Error during Replication of Service Contracts from CRM to ECC

Hi,
I'm encountering a problem when replicating a Service Contract from CRM (I'm using SAP CRM 2007) to ECC.
I insert a first Item which is not relevant for pricing (let say, product 123)
I Insert a second Item relevant for pricing, with reference to the previous one (let say, product 456)
I release the Items and I save the contract
When I try to go in edit mode in the Contract, an error appears:
An error has occured in the system DE1CLNT200 while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
u2022     SALES_HEADER_IN has been processed successfully (Notification S V4 233)
u2022     Material 0 does not exist in plant ZX01 / country CH (Notification E V1 391)
u2022     Error in SALES_ITEM_IN 000101 (Notification E V4 248)
u2022     Sales document was not changed (Notification E V4 219)
It seems that the program does not recognize the product (the error message says "Material 0", not "Material 456") ...
Any idea?
Thanks in advance,
Andrea

Should it be a problem related to the leading zeros?

Replication of Sales contract from CRM to R/3

Hi Experts,
I have a requirement of replicating the created sales contract in CRM to the R/3 system through Middleware in 2007. In the standard way replication of R/3 contract to CRM is only possible. Here the BDOC used in BUS_TRANSACTION_MESSAGE and there is no mapping modules present for CRM to R/3.
Is it wise to create a custom adapter and use the fm CRM_BUS_MESSAGE_R3_UPLOAD_SRV as the mapping module and enhance the BADI CRM_BUS20001_R3A?
Please throw me some light on how to proceed with the development.
Yours answers are greately appreciated!!
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Suthagar.

Hi Kai,
Its the normal sales contract with the Pricing aggreements. In SAP help, I found a note saying Note that you cannot download CRM contracts to the SAP ECC system
please find the link [http://help.sap.com/saphelp_crm60/helpdata/en/7a/e486398dcfd74fe10000000a11402f/frameset.htm], the note can be found in Data exchange for sales contract under the Sales contracts.
Also on the transaction R3AC1 with the sales contract type, the mapping from CRM to R/3 is blank.
If it is possbile to replicate from CRM to R/3, please let me know the steps to acheive it.
Thanks for your help.
Regards,
Suthagar.

Internal Order creation in ECC after creation of Service Contract in CRM

Hi,
I hv created Service Contract in CRM, but there is no internal order created referring this in ECC. Even no errors in CRM. What shall i chk for this.
rgds,
balu

Number range was changed in ECC for internal orders

How to create Lease Contract in CRM using CRMXIF_ORDER_SAVE

Hi All,
I need to upload CRM Lease contract from Legacy data in a flat file. I have created a test program where I call function module "CRMXIF_ORDER_SAVE".
When I run this FM, it is creating a BDoc of type BUS_TRANS_MSG and I can see them in Txn SMW01
Couls anyone please tell me:
1. What next steps I need to follow to create a Lease Contract. Do I need to do some setting for BDoc consumoption.
2. Is there any other alternative way like BAPI etc to create lease contract in CRM.
<b>Reward point is gurranted for REAL HELPFUL answers.</b>
-Regards
Ashim
I am also attching the code of my test program
*& Report YTESTCRMXIF_ORDER_SAVE
REPORT YTESTCRMXIF_ORDER_SAVE.
DATA WA_CRMXIF_BUSTRANS_T TYPE CRMXIF_BUSTRANS_T.
DATA WA_CRMXIF_BUSTRANS TYPE CRMXIF_BUSTRANS.
DATA WA_CRMXIF_ORGMAN   TYPE CRMXIF_ORGMAN.
DATA: WA_CRMXIF_STATUS   TYPE CRMXIF_STATUS,
      ITAB_STATUS LIKE TABLE OF WA_CRMXIF_STATUS.
DATA: WA_BAPIRETM TYPE BAPIRETM,
       WA_BAPIRETI TYPE BAPIRETI .
DATA: WA_BAPIRETC TYPE BAPIRETC.
DATA: WA_PARTNER TYPE CRMXIF_PARTNER,
      ITAB_PARTNER LIKE TABLE OF WA_PARTNER.
DATA: BEGIN OF WA_TEMP_PARTNER,
      PARTNER_NO(10) TYPE C,
      PARTNER_FCT(8) TYPE C,
      PARTNER_PFT(4)    TYPE C,
      PFT_SUBTYPE(4) TYPE C,
      END OF WA_TEMP_PARTNER,
      ITAB LIKE TABLE OF WA_TEMP_PARTNER.
              FILLING THE STRUCTURE OF THE PARTNER                    *
           WA_TEMP_PARTNER-PARTNER_NO = '0010000002'. WA_TEMP_PARTNER-PARTNER_FCT = '00000035'.
      WA_TEMP_PARTNER-PARTNER_PFT = '0012'.       WA_TEMP_PARTNER-PFT_SUBTYPE = 'CRM '.
      APPEND WA_TEMP_PARTNER TO ITAB.
      WA_TEMP_PARTNER-PARTNER_NO = '0010000002'. WA_TEMP_PARTNER-PARTNER_FCT = 'Z0000002'.
      WA_TEMP_PARTNER-PARTNER_PFT = '0029'.       WA_TEMP_PARTNER-PFT_SUBTYPE = 'CRM '.
      APPEND WA_TEMP_PARTNER TO ITAB.
      LOOP AT ITAB INTO WA_TEMP_PARTNER.
      MOVE-CORRESPONDING WA_TEMP_PARTNER TO WA_PARTNER.
      APPEND WA_PARTNER TO ITAB_PARTNER.
      ENDLOOP.
       END    FILLING THE STRUCTURE OF THE PARTNER                    *
              FILLING THE STRUCTURE OF THE ORDER HEADER               *
WA_CRMXIF_BUSTRANS-OBJECT_TASK    = 'I'.
WA_CRMXIF_BUSTRANS-PROCESS_TYPE   = 'LEAS'.
WA_CRMXIF_BUSTRANS-OBJECT_TYPE    = 'BUS2000114'.
WA_CRMXIF_BUSTRANS-POSTING_DATE   = 20061026.
WA_CRMXIF_BUSTRANS-DESCR_LANGUAGE = 'E'.
WA_CRMXIF_BUSTRANS-CREATED_AT     = 20061026203200.
WA_CRMXIF_BUSTRANS-CREATED_BY     = 'DUTTAK'.
WA_CRMXIF_BUSTRANS-CALC_SCHEMA    = 'Z00050'.
WA_CRMXIF_BUSTRANS-SCENARIO       = 'A'.
WA_CRMXIF_BUSTRANS-LOGICAL_SYSTEM = 'CDTCLN400'.
WA_CRMXIF_BUSTRANS-CRM_RELEASE    = 'BBPCRM 500'.
WA_CRMXIF_BUSTRANS-CLIENT         = 400.
       END FILLING THE STRUCTURE OF THE ORDER HEADER                  *
              FILLING THE STRUCTURE OF THE ORGMAN                     *
WA_CRMXIF_ORGMAN-SALES_ORG      = 'O 50000000'.
WA_CRMXIF_ORGMAN-SALES_ORG_RESP = 'O 50000000'.
WA_CRMXIF_ORGMAN-DIS_CHANNEL    = '10'.
WA_CRMXIF_ORGMAN-DIVISION       = '20'.
       END FILLING THE STRUCTURE OF THE ORGMAN                        *
              FILLING THE STRUCTURE OF STATUS                         *
WA_CRMXIF_STATUS-STATUS = 'I1282'.
WA_CRMXIF_STATUS-ACTIVE = 'X'.
WA_CRMXIF_STATUS-TXT04 = 'CONH'.
WA_CRMXIF_STATUS-TXT30 = 'Contract Header'.
APPEND WA_CRMXIF_STATUS TO ITAB_STATUS.
       END FILLING THE STRUCTURE OF THE STATUS                        *
MOVE WA_CRMXIF_ORGMAN TO WA_CRMXIF_BUSTRANS-ORGDATA-DATA.
MOVE ITAB_STATUS TO WA_CRMXIF_BUSTRANS-STATUS-DATA.
MOVE ITAB_PARTNER TO WA_CRMXIF_BUSTRANS-PARTNER-DATA.
APPEND WA_CRMXIF_BUSTRANS TO WA_CRMXIF_BUSTRANS_T.
*LOOP AT WA_CRMXIF_BUSTRANS_T INTO WA_CRMXIF_BUSTRANS.
*LOOP AT WA_CRMXIF_BUSTRANS-PARTNER-DATA INTO WA_PARTNER.
WRITE: / WA_PARTNER-PARTNER_NO,WA_PARTNER-PARTNER_PFT,WA_PARTNER-PARTNER_FCT.
ENDLOOP.
*ENDLOOP.
CALL FUNCTION 'CRMXIF_ORDER_SAVE'
EXPORTING DATA = WA_CRMXIF_BUSTRANS_T
IMPORTING RETURN = WA_BAPIRETM.
IF SY-SUBRC = 0.
WRITE 'CONTRACT CREATED SUCCESSFULLY'.
ELSE.
WRITE: 'SY-SUBRC =', SY-SUBRC.
ENDIF.
LOOP AT WA_BAPIRETM INTO WA_BAPIRETI.
LOOP AT WA_BAPIRETI-OBJECT_MSG INTO WA_BAPIRETC.
WRITE: / WA_BAPIRETC-MESSAGE , WA_BAPIRETC-TYPE,WA_BAPIRETC-NUMBER.
WRITE: / WA_BAPIRETC-MESSAGE_V1,WA_BAPIRETC-MESSAGE_V2.
ENDLOOP.
ENDLOOP.

hi, it looks the crm pricing configuration doesn't suitable to the order data you inbounding.
You can try to input a order according to your inbound data in SAP GUI or WEB UI order screen, to check if the same error will also appear like IDOC inbound. If so, then the configuration is in problem.
You can check the pricing related configure, like pricing procedure, procedure assign, pricing condition record ,types, and IPC if it is activated or not.
If not, you can check the data your filled in idoc, maybe it is a data problem.

Function or bapi for changing service contract in CRM

Hi all,
anyone heard of a function that is able to alter a service contract in CRM?
Thanks!
Ron.

Fixed it with FM CRM_ORDER_MAINTAIN.

Status profile for utility contracts in CRM

Hi,
Right now the status of the utility contracts created in CRM webclient remains unchanged to status 'Open'.
Create a contract - 'Open'
End a contract - 'Open'
Does anyone know if we need to allocate a status profile to the transaction type/item category in CRM? And if so which status profile should we use?
We are using IS-U specific transaction type ISUL, with the business transaction category 'BUS2000249' for the utility contract in CRM. Is there any utility specific status profile that we should use? or is this field supposed to be empty?
Kind Regards
Saima

Hello Bill,
Thanks for your reply. Are your contract status being changed although you havn't allocated a status profile to the transaction type or item category?
In your reply you said that our status issues might come from the transaction type customizing. But the only place I can see that I can customize anything regarding the status is the status field? Our contract is being replicated fine... no problems there, the only issue is that the status of the contract is not being updated....
Kind regards
Saima

How to create contracts in crm

Hi friends can any one please tell me how to create contracts in crm
using crmd_order.I got a work on this and i dont know about crm.
Thanks.

Business transaction --> Create or F5, chose the transaction you want to create. Fill in Sold to party, item & other details.
Best Regards,
Vishant

Conversion of legacy contracts into CRM contracts

I need to convert legacy contracts into CRM contracts.
The transaction is CRMD_BUS2000112. Has any does this and how did you do it? Is there a bapi available? What is the bapi? Did you use functions? It appears that LSMW and BDCs can't be used to accomplish the load.
Any direction would be greatly appreciated.
glenn

Hi Glenn,
Try this. It may help you.
Run the IMG (SPRO) then click on Basis -> Initial Data Transfer -> Tools for Initial Data Transfer (SXDA)
Hope this helps.
Colin.

Proforma Invoice for Contracts in CRM

Hi,
We have a setup where we print invoice documents from the billing document of the contract.
Now the requirement is to print the proforma invoice for the contract without doing the actual billing in the system.
How can we do this. I found that there can be a billing type with Proforma invoice type however we cant assign it to the existing billing item category.
Regards,
PP

Hi Pepe,
I have don some investigation on my side and came accross below informations:
In standard the Bill Category PROFORMA is used in two scenarios
mentioned below:
1)The Intracompany Stock Transfer process in order to create a Proforma
Invoice for crossing border requirements.
2)The Supplementary Invoice process where an additional Invoice has to
be created which is not relevant for Accounting.
In CRM Billing it is not possible to create a normal customer invoice
for the same sales order item once the Proforma invoice is created.
This is because only one billing item category can be assigned to a
source document type/item category.
To achieve your requirement you can follow this solution, as you say
there are only a few customers who request for a proforma kind of an
invoice,
1)Create a regular customer invoice and block it for the transfer
process to accounting(By setting the transfer block for the bill_type)
2)Handle this customer Invoice as a proforma Invoice and print it (i.e.
as a crossing border document) 3)When the
Customer Invoice has to be actually sent out to the customer after a
sign off from the customer then the same invoice can be transfered to
accounting
(Use Tx-/BEA/CRMB12)
Or in case if any correction is required in the invoice, then cancel
and re-bill after correction.
I hope this information is useful.In case of any further queries
regarding the same pelase revert else do confirm the message.
========================================================
Best regards
Christophe

How to transfer hierarchy level 1 or level 2 in Contract from CRM to ERP?

Hi, Pro,
        I face a requirement that hierarchy in contract transfer from CRM to ERP by RFC, but the material number what we wanna to entry are maintained in hierarchy 3. Therefore after you entry the hierarchy 1 or 2 that not 3, it occur an error warning stop the process.
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Thanks a lot.
Lorry

I am using the bapi BAPI_CONTRACT_CREATEFROMDATA and BAPI_CUSTOMERCONTRACT_CHANGE.

Update data contract in CRM

Hi!!!
I'm try to update the data of crm contract from sap isu contract, but isn't works fine, the status and the description of CRM contract for example is not updated. The Bdoc SI_CONTRACT is generated correctly, and the Badi's DOWNLOAD on ISU and CRM are enhanced with the fields, but the info is not updated in crm when initial load is launched or when a move-out it's do it in isu.
Can you help me please?
Regards,
David

hi Umesh,
when you say you have replicated materials from R/3 to CRM 4.0, what all steps you have carried out.
CRM middleware is used to replicate products from R/3 to CRM, i am not sure what procedure you are following when you say you are updating materials using flat files.
pls explain your scenario in more details.
RH

Error in Service Contract in CRM 4.0

Hello,
I am running into a wierd problem in our CRM 4.0 production system. On a particular service contract, I am getting the following error.
IPC:_error: Calculation type is not permitted while processing configuration or pricing in context spe.pricing.transactiondata
Technical data
Message type__________ E (Error)
Message class_________ PRC_MESSAGES_EXT (Messages for Calling Public Pricing Modules)
Message number________ 099
Message variable 1____ IPC:_error: Calculation type is not permitted wh
Message variable 2____ ile processing configuration or pricing in context
Message variable 3____ spe.pricing.transactiondata.application.imp.Prici
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The pricing procedure on the service contract has suddenly disappeared. But it is present in the underlying tables. This contract is old and has a number of invoices already posted against it. So something bad happened in IPC.
Has anybody had this error before? Any help will be welcome.
Thanks
Prasad

Hi Aneez ,
Thanks for the replay.
The error reads : Tue Aug 29 11:07:56 GMT+05:30 2006 Name or password is incorrect. Please re-enter
Tue Aug 29 11:07:59 GMT+05:30 2006 User not authorized. Session terminated.
Here i am trying the overview page which contains the iViews
1.Today's activities.
2.My tasks.
3.My Team's Overdue Activities.
4.Activities in my resions.
Thanks
Amit

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Hi All,
In CRM 2007,whenever we navigate to contract management screen,error message come which is "Error reading credit master data "
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Regrads
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Hi All,
This is resolved.
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Regards
Ankit

Table for IS-U contracts in CRM after download

Hi Gurus,
table EVERH in R/3 IS-U was filled with a few contracts. Initial Download of SI_CONTRACT was successful according to SMW01 amd R3AM1 says 1 Block has been transfered with SI_CONTRACT
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Thanks

Hi,
Though I am late in reponding and you might have found out an answer.
You can find the data in various tables/views. If you are on CRM 2007 or above you can use following:
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CRMD_ORDERADM_H
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