Conversion of legacy contracts into CRM contracts

I need to convert legacy contracts into CRM contracts.
The transaction is CRMD_BUS2000112. Has any does this and how did you do it? Is there a bapi available? What is the bapi? Did you use functions? It appears that LSMW and BDCs can't be used to accomplish the load.
Any direction would be greatly appreciated.
glenn

Hi Glenn,
Try this. It may help you.
Run the IMG (SPRO) then click on Basis -> Initial Data Transfer -> Tools for Initial Data Transfer (SXDA)
Hope this helps.
Colin.

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Load the data from Legacy system into CRM

I'm new to CRM,I would like to know What is the procedure used to Load the data (ex: Business partners data ,Organization data,Sales data, etc.) from Legacy system into CRM system?
Can anyone explain me and send any documents,it would be very helpful.
I highly appreciate your help.
Thanks,
[email protected]

Hi Rani,
You can also use the ALE IDOC method to load data from legacy to CRM system if you have some middlware tool(E.g. XI) in between. We have implemented this in our project where we were getting flat files from legacy, XI was converting the same into IDOC and the IDOC was sent to CRM where we read the IDOC data, populate the standard BAPI's or function modules to create the data in CRM.
You need to define an IDOC TYPE similar to the data structure on the legacy system. Maintain the ALE settings. Write the function module to validate and create data in the CRM system.
E.G. To create business partner SAP has provided BAPI_BUPA_CREATE_FROM_DATA bapi.
Reward points if it helps.

Middleware Replication-ISU Installation Facts into CRM Service Contract

Hi All,
I would like to share an update which I have followed for one of my implementation project.
Following document will help you, if you want to replicate some of the data from ISU to CRM Service contract custom fields, which is not the standard replication practice.
[Middleware Replication-ISU Installation Facts into CRM Service Contract|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/30e51278-00f0-2d10-89a9-ee3d76447650]
Appreciate your feedback.
Cheers,
Suraj

Hi Fritz,
As requested following are the code samples-
For ISU System BAdI "ECRM_CRM_DOWNLOAD" as below:
X_CONTRACTPOS TYPE ECRM_CRMCONTRACT_DATA_POS Item Data (Enhanced)
XY_CONTRACTPOS TYPE ECRM_CRMCONTRACTPOS Transfer Structure: Contract Status from CRM to IS-U
XY_CONTRACTPOSX TYPE ECRM_CRMCONTRACTPOSX Transfer Structure: Contract Status from CRM to IS-U
TXY_CONTRACTCONF TYPE ECRM_CRMCONTRACTCONF_TAB Configuration Container
TXY_CONTRACT_STATUS_DATES TYPE ECRM_CRMCONTRACT_STATUS_DAT_T Status and Date Tab
METHOD if_ex_ecrm_crm_download~crm_download_fill_data_new.
*...Local data declaration
DATA : l_c_string1 TYPE string1,
 ls_contractconf TYPE ecrm_crmcontractconf.
IF x_contractpos-partner IS NOT INITIAL AND
 x_contractpos-everh-anlage IS NOT INITIAL.
 SELECT SINGLE string1
 FROM ettifn
 INTO l_c_string1
 WHERE anlage = x_contractpos-everh-anlage.
 IF sy-subrc EQ 0.
 MOVE : x_contractpos-partner TO ls_contractconf-partner,
 x_contractpos-everh-contractpos TO ls_contractconf-ref_guid,
 'OPERAND' TO ls_contractconf-attr_name,
 l_c_string1 TO ls_contractconf-value.
 CALL METHOD me->fill_container
 EXPORTING
 ip_contractconf = ls_contractconf
 ip_value = ls_contractconf-value
 ip_name = 'Operand'
 CHANGING
 li_contractconf = txy_contractconf.
 ENDIF.
ENDIF.
ENDMETHOD.
VALUE( IP_CONTRACTCONF ) TYPE ECRM_CRMCONTRACTCONF Configuration Container
VALUE( IP_VALUE ) TYPE TEXT70 Error message text - long text of the error
VALUE( IP_NAME ) TYPE CU_CHARC Characteristic Name
VALUE( LI_CONTRACTCONF ) TYPE ECRM_CRMCONTRACTCONF_TAB Configuration Container
METHOD fill_container.
DATA : l_c_contractconf TYPE ecrm_crmcontractconf.
FIELD-SYMBOLS : <contractconf> TYPE ecrm_crmcontractconf.
l_c_contractconf = ip_contractconf.
READ TABLE li_contractconf ASSIGNING <contractconf> WITH KEY ref_guid = ip_contractconf-ref_guid
 attr_name = ip_name.
IF sy-subrc EQ 0.
 <contractconf>-value = ip_value.
ELSE.
 l_c_contractconf-value = ip_value.
 l_c_contractconf-attr_name = ip_name.
 INSERT l_c_contractconf INTO TABLE li_contractconf.
ENDIF.
ENDMETHOD.
For CRM system BAdI "ECRM_DOWNLOAD" as below:
IP_MTR_TYPE TYPE /NPC/MTRTYPE Meter Type
IP_REF_GUID TYPE CRMT_OBJECT_GUID GUID of a CRM Order Object
CP_CS_TRANS_MSG TYPE BAD_BUS_TRANSN_MESSAGE Transaction Messaging BDoc
METHOD fill_container.
DATA: li_flds_upt_orderadm_i TYPE TABLE OF smog_sfldn.
FIELD-SYMBOLS : <orderadm_i> TYPE bad_orderadm_i_mess.
READ TABLE cp_cs_trans_msg-orderadm_i ASSIGNING <orderadm_i> WITH KEY guid = ip_ref_guid.
IF sy-subrc EQ 0.
 APPEND 'ZZ_METER_TYPE' TO li_flds_upt_orderadm_i.
 CALL FUNCTION 'SMO_SNDBITS_SETX'
 EXPORTING
 structurename = 'BAD_ORDERADM_I_MESS'
 ddic = 'X'
 TABLES
 sfields = li_flds_upt_orderadm_i
 CHANGING
 sndbits = <orderadm_i>-sendbits
 EXCEPTIONS
 structure_not_found = 1
 wrong_fieldname = 2
 OTHERS = 3.
 <orderadm_i>-zz_meter_type = ip_mtr_type.
ENDIF.
IS_CONTRACT_DATA TYPE ECRM_ISU_CONTRACT_DATA2
CS_BUS_TRANS_MSG TYPE BAD_BUS_TRANSN_MESSAGE Transaction Messaging Business Document
METHOD if_ex_ecrm_download~ecrm_download_fill_data.
DATA : ls_contractconf TYPE ecrm_isu_contractconf2,
 ls_orderadm_i TYPE bad_orderadm_i_mess.
LOOP AT is_contract_data-t_contractconf INTO ls_contractconf.
 READ TABLE cs_bus_trans_msg-orderadm_i INTO ls_orderadm_i WITH KEY guid = ls_contractconf-ref_guid.
 IF sy-subrc EQ 0.
 MOVE : ls_contractconf-value TO ls_orderadm_i-zz_meter_type.
 CALL METHOD me->fill_container
 EXPORTING
 ip_mtr_type = ls_orderadm_i-zz_meter_type
 ip_ref_guid = ls_orderadm_i-guid
 CHANGING
 cp_cs_trans_msg = cs_bus_trans_msg.
 ENDIF.
ENDLOOP.
ENDMETHOD.
ENDMETHOD.
Cheers,
Suraj

Replicating ISU Installation Facts into CRM Service Contract

Hi All,
Is the Replicating ISU Installation Facts into CRM Service Contract is standard way of working or we need to use some other approach?
Cheers,
Suraj

Nick:
Installation Facts change in ISU does not correspond to any replication object in CRM. It is a task performed in a standalone environment. If you are talking about an integrated CR&B environment, there are several factors that one should consider while changing installation facts. For example, your client has to decide on which system to be the system of record for Contracts. If you consider CRM as the s-o-r for Contracts, may be you should advise them to initiate the corresponding CRM process to change installation facts from within CRM. We consider the configurable attribute on a product in CR&B as corresponding parameter of installation fact. Hence, you have to recommend a Contract Change which in turn will let you change the configurable attributes on a proudct for a given Contract. When this changed contract triggers the middleware and MDT, you can handle the installation facts. It is also worth advising your client the new features released by SAP in EhP1 of CRM around building rules on product configuration using BRR+ (in case you are using CRM 7.0 EhP1).
Ramana

Data Migration from Legacy System in CRM

Hi All,
We are going to Implement a new CRM project, I have a problem with LSMW(Legacy System Migration Workbench ), I have some Conversion Objects of CRM and I need to know whether Data Migration is possible or not, please tell me how to find these Objects and how to know Data Migration is possible or not.
Objects are like.,
1. Accounts
2. Actuate Reports
3. Active Campaigns/Campaign Content/Dispositions
4. Contacts
5. Contracts
6. Opportunities
7. Payment Arrangement History
8. Payments
9. Premises
10. Rate Changes
11. Security Deposits
12. Business Partner Relationships
13. Web self-service information
14. Usage that has been used for quotes
15. Tax history information, including AXCIS
17. Service Requests
18. Service Order History
19. Security Deposits
20. Reference Values
21. Rate Changes
Can anybody please tell any transaction code in CRM where can I find the Data migration for the above objects is possible or not.
Thanks in Advance,
Sai.

Hello,
for migration into CRM I would suggest the 'XIF-Interfaces'; these are interfaces provided in CRM for connection to external systems. I'm not sure if this will cover all objects mentioned above, but at least some of them should exist.
Some information about existing interfaces can be found in the integration repository under http://ifr.sap.com/index.html; from the start screen first select 'Enter the repository' and then have a look under 'generic components' and 'SAP CRM'.
Regards, Katja Ohliger

Need to help in initial data loading from ISU into CRM

One our client has requirement as
All ISU data applicable (BP, BA, the appropriate technical data, Contracts, Products, Product Configuration and their correspoinding price Keys and Price Amount) to CRM should be loaded into CRM as the part of the intial load.
Eventhough ECRM_GENERATE_EVERH in ISU but its documentation is not available.
Is any provision like Report or RFC or function module present in SAP.
I would appreciate for you all quick reply with positive and appropriate solution. mailto [email protected]

Got my answer.We can clear the data using MDX.

GL Data Conversion from Legacy to Oracle EBS

Hi All,
I am tasked with converting legacy data into GL. I have worked on other conversions like supplier, AR and AP conversions but never worked on GL conversion, so I don't know how and where to start, what are the pre-requisites for entering data into gl_interface table how to ensure that data is correct in the .csv file etc.
Kindly request you all to guide me in right direction. Hope to hear from you all very soon!!! :)
Regards

Hi,
When you talk about GL-Data it is the trial balance to be loaded from legacy to oracle applications.
You can use Web-ADI to upload it ,the check list are
The balance for each account comibnation in the legacy system to be mapped to GL-Oracle code combination balance
With respect to open AR, AP Invoices if the invoices are converted using a control account for migration in GL then
the the balance transfered from AP,AR need not be reversed in GL from the source receivables and payables.
In case if the same account combination are for migrating the balances from AP,AR to GL ..Then the balances transferred from AP,AR should be reversed ..so that it does not affect the TB-GL-Balance
Finally ensure that the balance for the TB-tallys with your legacy system and upload it using Web-ADI ,import and
review and post it.
Hope this points helps your GL-Data conversion.
Regards,
Ramaa

Conversion of Legacy AR,AP and GL to 11i.10

Hi,
I am looking for some help on conversion of legacy AP/AR/GL to Oracle APPS.
I am aware of the API's interfaces that each module has for import.
My questions :
1. Are there any tools to estimate the required effort ?
2. Are there any white papers/presentations/experience that people can share ?
3. What are the critical things that we need to keep in mind.
4. Are the steps need to be perfomed in a sequence i.e GL first and then AP/AR
or other way around ?
Thanks

Hi,
As per my knowlwdge there are no such tools to help you estimate the effort required to setup Oracle Apps from a legacy system.
You first need to understand the As-is business process and see how much can be handled by standard Oracle, else you may need to initiate some Process change if there are some bad practices or customize Oracle Apps to cater to the business needs. (in my experience almost all companies have some peculiarities when it comes to the way of doing their business).
Also, you need to identify how many RICE (Reports, Interfaces, Conversions and Extensions) components need to be developed. Define each of these RICE components into Simple, Medium and Complex effort wise by utilising the services of an experienced consultant and identify the effort it would take to complete. Once you have the rough effort estimate you can know the development effort. Assuming you have the legacy data in some system, migrating the data to Oracle will be a major effort.
If the organisation already has AP/AR/GL systems in place, you can implement all the three in Oracle. You need to setup GL first and then AP and AR, as you first need to define your chart of accounts, calendar, currency, Set of Books, etc in GL.
Regds,
Krishanu
http://krishanu.blogspot.com

Data conversion from legacy : through BOM or recipe for a process industry?

Hi all
I am working on data migration document for BOM , ROUTING, PROD VER. My question is whether during migration from legacy we should first migrate the Recipe and add the comp no for creating BOM in mass creation , Or that we should bring the BOMs directly from the legacy? Which method is better from strategic point ?

Hello,
for migration into CRM I would suggest the 'XIF-Interfaces'; these are interfaces provided in CRM for connection to external systems. I'm not sure if this will cover all objects mentioned above, but at least some of them should exist.
Some information about existing interfaces can be found in the integration repository under http://ifr.sap.com/index.html; from the start screen first select 'Enter the repository' and then have a look under 'generic components' and 'SAP CRM'.
Regards, Katja Ohliger

Need to know where to store legacy data in CRM 5.0??

Hi SAP Gurus,
I need your valuable suggestions for the below requirement. Your suggestions and comments are highly appreciated.
Currently we are maintaining customer licensing agreement master data in a home grown oracle legacy system. There are all together a couple of hundred agreement types. Each record consists of multiple attributes like agreement number, start date and end date etc.
Now we need to migrate this master data into CRM 5.0. I didn't find a valid data container to store these attributes. Marketing attributes whould have been good source, but they don't have the validity periods.
Also we need to extend the business partner by adding additional tab and assign the appropriate agreement types (multiple). I think we can do this by EEWB.
I am highly obliged, if you can please share some of your past experiences.
Thanks,
Paul Kondaveeti.

The way I see it there are only two options that will be suitable.
depending on the fact if the parameters you want to store should be visible later on, when calling BP transaction (also take into account UI such as portal and IC Webclient in later stages).
If visibility is necessary (and BW reporting will be done on those fields) I strongly suggest making use of Customer extension for the OBJECT BP using EEWB as you mentioned before. The advantage is that EEWB already generated the necessary data exchange structures and BDOC enhancements and also updates the datasources for BW reporting. Also the BOL for IC webclient will be updated.
If visibility is not an issue and no reporting requirements are necessary on those fields (altough for BW this is not a real issue since they can easily create their own datasources based on SQL queries and table Views) than you might choose just to create a Z-table with your own defined fields in a structure and upload the data to this table with the BP number as a key. With an own developed Function module you can always pick up the data later on during order processing if necessary.
cheers
davy

Some Sales Orders are not replicating into CRM

Hi guys,
when I check SMQ2 in CRM, I find that some sales orders are not replicating into CRM, then check the error, its says check SMW01..
when I check the SMW01 it says validation error and BDOC status is F05 (information no processing). I tried to search the sales order in CRMD_Order transaction could not find the sales order...
*Error in SMW01*
Processing of document with Guid E01D11C71856C4F1AEBF0024E84DD0CE is canceled CRM_ORDER
Validation error occurred: Module CRM_DOWNLOAD_BTMBDOC_VAL, BDoc type BUS_TRANS_MSG. SMW3
It's not giving much clue what's the error is...
I tried to setup a request to replicate those sales orders.. those request also end up in the same error...
any help on this?
thanks,
Ken

Hello Ken,
When reprocessing a BDoc(via SMW01) you might need to set a flag.
Goto trxn. SMW01. Start the debugger using command '/h' and reprocess the BDoc. After going into the debug mode press SHIFT+F7 and put a breakpoint at 2nd Tab in : class:cl_smw_flow and method 'restart_processing'. Keep debugging(F5 or F6 accordingly) until you find the requisite flag l_retry_allowed and set it as 'X'. This will allow you to reprocess the Bdoc.
Thanks,
Rohit

Delta changes in R/3 sales document are not coming into CRM

Hi Middleware experts,
We are on CRM 5.0 SP 005 with ECC 5.0 SP 007 and using the scenario X for sales documents replication.
Now the order is created in CRM and successfully transfered to R/3. I can see 3 Bdocs in SMW01 with green lights. First Bdoc says 'R/3 adapter is called', second Bdoc says 'the order is successfully saved' and displays a warning 'The sales document is not yet complete: Edit data' and third Bdoc has no messages. Also I do not see any struck queues in CRM and in R/3
I am able to edit the sales document in both the systems as per the scenario X. Now I have completed and saved the document in R/3. Surprisingly these changes are not coming into CRM and no new entries in SMW01. Also R/3 SMQ1 and CRM SmQ2 doesn't show any entries. I am also not able to debug, since I do not see any Bdocs in SMW01.
Now, if I changes the document in CRM and these changes are coming into R/3.
Also all documents created in R/3 are successfully going into CRM including delta changes in R/3.
I do not have any clue on what is happening? Highly appreciated, if you can help me.
Thanks,
PK

Hi PK,
In R3AC1 only we put the filter. So if you do not have any other filter then make sure that you are changing the order which was created not before the date mentioned.
I would recommend you to just deregister the CRM system in R/3 Transaction SMQS and do some changes in the orders and check any queues are getting created corresponding to that order, If yes that means filter is not an issue. Then debug the queue and find the exact problem. Also make sure that the order you are changing in R/3 is of the same order type what you have mentioned in the filter.
Make sure to registor back the CRM other wise all the queues will get stuck in R/3 outbound.
Reward points if it helps!!
Best regards,
Vikash.
Message was edited by: Vikash Krishna

How to extract non-sap data (A/R Invoices from Legacy system) into SAP ICR

Hi
We are trying to bring A/R invoices from a legacy system into SAP ICR special ledger so that ICR tool can be used these items for intercompany reconcilliation. Could you please let's know the way to load these legacy AR invoice items into ICR data base using any function moduels.
Regards,
Eswar.

Hello Eswar,
In what form do you have these "external" open items? If they are contained in a file you should simply import the file in ICR during data selection using the File Upload functionality. There is no need to store them in a special purpose ledger first. Actually you would have to create a BADI implementation to extract the data from that special purpose ledger during data selection. Please consider using File Upload standard functionality.
If for some reason this cannot be used you could implement a logic calling RFC enabled function module FB_ICRC_ADD_DATA_RFC which will take the open items you are supplying in your logic and push them into the ICR database. This strategy could be used to include these external open items without them being processed during data selection.
Best regards,
Ralph

XML Data into CRM

Hi Experts,
Can any body tell me how can we get XML data from 3rd party(For ex: Serena tool) into CRM system?

Hi Ravi,
You can populate the BAPI's from the IDOC data and then BAPI will create the data into the system. SAP has provided n number of BAPI's for the same.
For e.g. Say the XML file has the Business Partner data. XI converts it into IDOC and sends it to CRM system. In CRM we read the data from the IDOC and then populate the BAPI BAPI_BUPA_CREATE_FROM_DATA to create the business partner, BAPI_BUPA_ADDRESS_ADD to create address data for the business partner and so on.
Reward points if it helps.

Mass upload of BP into CRM

Hello!
I peform mass upload of BPs into CRM. I use FM BUPA_CREATE_FROM_DATA to create BP itself and BUPA_ADDRESS_ADD to save BP addresses and call these FMs in the same turn for each BP.
So, if I do that for 1-2 BPs, it works perfectly. All BP are saved in CRM with there addresses on COMMIT. As soon as the number of uploaded BP increases(between two commits), for example, up to 100, there is an error happens: E831(AM) in ADDR_MEMORY_SAVE.
As well as I understood, it happens because of address saving peformed before BP saving on commit. I tried first to save BPs only (with commit) and then their addresses, and it worked on mass upload without any error.
So, is there any idea about how to upload each BP with his address simultaneously without any error by mass upload?
Thank you.

You can upload millions of records using these function modules.Infact I am doing the same.
Make sure that the data structures,tables which are passed to the Function modules are cleared for each time and FM's should be in the below mentioned order.
BAPI_BUPA_CREATE_FROM_DATA
BAPI_BUPA_ADDRESS_ADD
BAPI_TRANSACTION_COMMIT.
Thanks,
Thirumala.

Conversion of legacy contracts into CRM contracts

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