Converting cross references from Frame

I am importing my Frame files by reference in RoboHelp (using
Technical Communication Suite). I have mapped my "Heading &
Page" cross reference style to the <$paratext> building block
to drop the page numbers from the cross references. I cannot for
the life of me get these to import correctly. When I import the
chapters, the cross references still contain the page numbers. In
addition, they are not hyperlinks, as they are in Frame.
Double-clicking on the imported cross reference links does nothing.
I am desperate to get these to convert properly - I have 34
chapters to import from my user guide!!

Yes, I applied all of the patches and same problem.
What I did yesterday afternoon was to save the source FM file
as MIF and take a look at the markers. The cross reference markers
that were failing to move over had an \xod at the end. I posted in
the Framemaker forum and discovered that this was the hexadecimal
for a carriage return. As for why there would be a carriage return
at the end of some of my cross reference markers I have no idea and
I assure you it was not because I hit ENTER.
However, I have been having some success this morning in
deleting the cross reference markers and reinserting them. Of
course, this messes up all of the other cross reference pointers
throughout the book. It may be that if more than one cross
reference is made to a single source (e.g., the marker is used more
than once) the \xod appears. I am not yet sure. In between the
time-consuming and focus-grabbing Force Updates and the frequent
RoboHelp crashes during the Force Update process it takes some time
to discover. Framemaker never had a problem keeping track of my
cross references \xod or no.
I still have the problem of two cross references right next
to each other causing a Fatal Error when I try to compile. So I
have to add some spurious word like "and" and it won't even let me
make this word white. So I basically have to rewrite my source
document.
Any patches planned? Also, please consider an upgrade to the
server hosting this board: it is extremely unresponsive.
Thank you,
Z.

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  • Cross References: CS4 to CS3

    Background:
    My company group uses InDesign CS3 on Windows XP for about 5% of our document needs. The small percentage is primarily due to cost and learning curve issues, but we don't push to move more documents (particularly our engineering reports) from Word to InDesign because of page numbering and cross-referencing issues. The documents are graphics heavy, so this is a shame, particularly with our 300+ page documents that end up as pdfs.
    Question:
    I've read that cross-referencing has been extensively beefed up in CS4. If I use CS4 to put in cross references and take my document to my CS3 what happens?

    According to the Help file,
    Delete cross-referencesWhen you delete a cross-reference, the source cross-reference is converted to text.1In the Cross-References section of the Hyperlinks panel, select the cross-reference or cross-references you want to delete.2Click the Delete icon, or choose Delete Hyperlink/Cross-Reference from the panel menu.3Click Yes to confirm.To completely remove a cross-reference, you can also select the cross-reference source and delete it.
    "Deleting" and "completely removing" are different, and the characters composing the xref remain in the text if the xref is "deleted" ("converted to text" would be better terminology). You can select and "delete" all the xrefs in a document simultaneously, so it's a fast operation. I would then imagine that the text of the "deleted" xrefs will survive as text in ID3. You'll just have to try this last bit.
    The above is no good if you have to round-trip. I think you then have to buy DTP Tools' Cross-References Pro plug-in and use it to make xrefs in ID4, ignoring ID4's built-in capacities. These xrefs should survive as xrefs in ID3 (with the same plug-in installed), tho' you might want to check with the DTP people on that to be absolutely sure. If you then go back to editing the doc in ID4, the xrefs should still be there, "live" as opposed to dead text.
    Amazing that your company does tech docs in Word. Upgrading to ID4, or if you're on Windows, switching to FrameMaker, is a better way to go. There are various reports on the Web you can google that contrast Word and FM -- I bet quite a lot is applicable to Word vs ID too. You might be able to put together a persuasive budget request from them.

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