CProjects approval error - Signature not possible : no user certificate ex

When i try to approve the phase in cProjects i get an error which says
"Signature not possible : no user certificate exist".
Where exactly do we maintain this certificate because i am not able to change the decision for phase approval.
I have maintain the person responsible for project role via Organizational mgmt. in PPOCE and BP transactions. I have also specified personnel number and user in the identification tab in BP tcode.
Please reply asap,
Pratik.

The issue is solved.
1. Specify Personeel number - BP transaction
2. Specify user name - BP transaction
Additions made :-
Specified external reference number - BP transaction
Also made changes in Phase type settings related to approval where couple of statuses were changed.
Regards;
Pratik

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