CR XI R2 pdf export font size issue

Question

Exporting a report to PDF using Crystal XI R2 seems to be reducing the size of the fonts. When printing directly from CR and exporting to PDF and printing from the PDF viewer the font sizes are smaller. Any ideas on what I can do to correct the problem?

Answer 1

Please refer following SAP note:
Business Objects Notes Get Help | Close 
   1220516 - Font size decreases when report is exported to PDF from Crystal Reports XI or Crystal Reports XI Release 2 
Language   English     Version   1     Validity: 07.05.2008 - active   
Edit Print View Show change log Show Internal Memos 
Content:    Summary   |   Header Data   |   Other Properties
Symptom
In Crystal Reports XI and Crystal Reports XI Release 2 the font shrinks by approximately 10% when a report is exported to Adobe Acrobat Format (PDF).
Cause
This behavior is due to the way Windows and UNIX, and therefore Crystal Reports, handles low point size fonts on a low-resolution screen. Text layout in the absence of a printer driver will consistently be rendered differently than in PDF.
Crystal Reports currently shrinks the font by 10% to prevent any truncation this difference may cause.
Resolution
CAUTION The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk. It is strongly recommended that you make a backup copy of the registry files before you edit the registry. For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
To resolve the behavior
Set the resolution of the default printer of the local computer experiencing the issue to 1200 DPI. Most printers have a default setting of 600 DPI.
Create two registry keys to prevent the crxf_pdf.dll from decreasing in font size.
Click Start > Run. Type "regedit". The Registry Editor appears.
Create the following keys for Crystal Reports XI with the defined values:
HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports\Export\PDF\ForceLargerFonts
Type: DWORD
Recognized Values: 0,1
Default Value: 1
Creation Method: manual
HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.0\Crystal Reports\Export\PDF\ForceLargerFonts
Type: DWORD
Recognized Values: 0,1
Default Value: 1
Creation Method: manual
Set both registry key values to 1 to turn them on.
Create the following keys for Crystal Reports XI Release 2 with the defined values:
HKEY_CURRENT_USER\Software\Business Objects\Suite 11.5\Crystal Reports\Export\PDF\ForceLargerFonts
Type: DWORD
Recognized Values: 0,1
Default Value: 1
Creation Method: manual
HKEY_LOCAL_MACHINE\Software\Business Objects\Suite 11.5\Crystal eports\Export\PDF\ForceLargerFonts
Type: DWORD
Recognized Values: 0,1
Default Value: 1
Creation Method: manual
Set both registry key values to 1 to turn them on.
In UNIX, an X server client such as x-win32 must be installed. Add the keys as follows:
Launch the X server client.
Source <bobje install>/bobje/setup using env.sh (for example: ./env.sh).
Create the registry keys as detailed above.
Restart the Report Page and Cache Servers.
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NOTES:
If using Windows 2003 Server, upgrade to Acrobat Reader version 8.0 or higher as well as creating the above registry keys.
Use the appropriate path to access the UNIX regedit as follows:
AIX: <bobje install>/bobje/enterprise115/aix_rs6000/crpe/mw/bin-aix4_optimized/regedit
Sun Solaris: <bobje install>/bobje/enterprise115/solaris_sparc/crpe/mw/bin-sunos5_optimized/regedit
Linux: <bobje install>/bobje/enterprise115/solaris_sparc/crpe/mw/bin-linux_optimized/regedit
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Edited by: Prathamesh Acharya on Apr 23, 2009 5:50 PM