Creating a new service for James

Hi everyone!
I've got a really big problem..:(
I would like to create a new "service" for James.
I would like James to check for email stored from 2 months and do some actions. I wrote the code necessary to do this... but I don't know how to fit it in James...:(
Should a create a new block??
I read phoenix documentation too...:(
Pls help me!!!
Thanks to everyone!

Hi Dan,
As you have discovered, no that won't work. The only position that has system behavior associated with it in RC06 is the system-defined Manager position for a Service Team.
However, it is the Service Manager Site Permission that enables a user to reassign tasks, not the Manager position for a Service Team. What the Manager position gets you is the convenience of seeing the Service Team, and all of its members, in one place in ServiceManager.
Any user with the Servic

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