Creative Cloud, Photoshop asks for key code

I am running Creative Cloud on Mac and suddenly photoshop wont let me log in, it wants an activation code? I upgraded Lightroom and since then I have this problem, other programmes are fine

Acrobat is now doing the same

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  • Adobe creative cloud is asking for a serial number for updates - where do I get this from?

    Adobe Creative cloud is asking for a serial number for updates - where do I get this from
    we have recently Bought 5 x 1 year licences and been using this a month
    Michael

    Hi Mick,
    Please refer to the below link.
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Thanks

  • Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

    installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

    See if the following helps:
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • Creative Cloud subscription ask for serial number

    I have purchased Creative Cloud subscrption and it ask serial number from where do I locate the serial number for Creative Cloud.

    Please try these solutions: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  • Acrobat X Pro Creative Cloud Subscription Asking for Serial Number

    I have a monthly paid acrobat x pro creative cloud subscription, but it keeps asking me to license my software and input a serial number. The trial period is done, so I cannot use this software that I am paying for.

    Hi Laura ,
    Please refer to the following link to find your serial number .
    https://helpx.adobe.com/x-productkb/global/find-serial-number.html
    You can log in to Adobe.com with your credentials and you will be able to see the serial number of that particular products under My Products section.
    Regards
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  • Creative cloud is asking for administration privileges without explanation What should I do?

    Almost every day, a little window pops up on the right side of my Mac screen saying Creative cloud needs administration privileges without explaining anything else. It's annoying. Should I turn it off in preferences?, ignore?, or take some type of action?

    See if any of these saved Mac links helps
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Creative Cloud is asking for proxy server username and password - what is this?

    how do I find out the proxy server username and password

    Krisw30568123 do you utilize an authenticating proxy server?  If so then you will need to enter the proper credentials to access the Internet.

  • When trying to activate my Creative Cloud it asks me for the key code to the free trial and I don't have it

    Hello,
    Pleas I need some help.
    I first downloaded the free trial, meanwhile payed and activated my creative cloud teachers and students photo appas (Im interested i PHSH and Bridge only)
    I download them, Brideg opens but when I try to open PHSH the extension manager pops up and asks me to put the activation serial key wich O dont have.
    What I smy problem here?
    Beside, there a re a series of CS6 programs wich figure as installed that I don't actually own.
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    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Some general information
    Log out of your Cloud account... Restart your computer... Log in to your Cloud account
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • I was given complimentary 12 month access to Creative Cloud, but cannot find the code to redeem it, help please?

    The complimentary access was given to me by my University, sent by email. Only a pdf was included which stated I had to sign in to the redeem page first, then I would get another email with the code. It hasn't turned up and it's already been more than 24 hours. Any help would be really appreciated!

    You have 20 Gb of space allocated to you. It symbolizes that you have an active CC. You just need to download the creative cloud & activate it with this Email ID of yours.
    CC  mostly asks for serial number if:
    1. There is no CC registered to the ID with which you had signed.
    2. There are entries of Adobe in Host files of the computer.
    3. The activation count has exceeded.
    In you case most probably it should be reason no.2 if you have already download CC.
    To download use : Creative Cloud Help | Install, update, or uninstall apps
    Please refer to:
    Creative Cloud applications ask for serial number
    Re: Invalid serial number?
    Regards
    Rajshree

  • Creative Cloud Trial: Photoshop asking for serial

    Hi there,
    I've applied for the Creative Cloud Trial, I want to test it out before committing to it for our organization.
    Every time i try and access CS6 it asks for a serial number and I can't use it.
    Please advise
    Thanks
    James

    I have same broblem. Host file is clear, no any entries on "Hosts" file.
    Software activation work some Creative Cloud membership programs like Dreamwiever ( start program -> login Adobe account to get softeware activation ) and some not.. ( Photoshop & Acrobar X Pro )
    Adobe Acrobat X Pro and Photoshop ask login Adobe Id, after that its try to activate software on Adobe.. After about 30 second, program just start to ask serial number.. look like Adobe cloud server fail to give correct serial number ?
    Photoshop and Adobe Acrobat X Pro are latest version ( dowloaded direclty on Creative Cloud membership program downloader )
    Why some Creative Cloud membership programs get activation code right away on Adobe and some programs just keep going to Trial mode after Adobe server file to give access to use program ?
    How can i activate correclty all Creative Cloud membership programs ? Now Adobe server fail to give programs licence access to start and just turn program to trial mode and ask serial number.
    Windows 7 ( fin ), 64-bit. There is nothing to do on Host file if some activation work alrady..

  • What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7

    What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7
    I found the manual update, which worked!
    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604

    Hi Barbara,
    For failed 13.1.2 update error U44M1P7, Please refer to the solution mentioned in the following threads :
    http://forums.adobe.com/message/5396792#5396792
    http://forums.adobe.com/message/5409050#5409050

  • Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7

    So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
    Photoshop 13.1 for Creative Cloud
    Installation failed. Error Code: U44M1P7
    Please Help, somebody!
    Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
    Very frustrated, here!  I have no updates on either computer, now!

    Hi Jules,
    Sorry to hear about your difficulties.
    My recommendation would be
    - Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
    - Create a new user with Admin rights, log out of your current account and into the newly created one
    10.7 http://support.apple.com/kb/PH4600
    10.8 http://support.apple.com/kb/PH11468
    - Reinstall Photoshop CS6 via Adobe Application Manager
    - Try to update to 13.1 using Help > Updates in Photoshop CS6
    -Dave

  • I'm asked for activation codes but i pay for creative cloud monthly as i download premiere pro cc, and preset are missing !

    Hi, i suscribed the creative cloud, i downloaded premiere pro cc, need to work on it, but i'm asked for activation codes and i can't use tue software because preset new projet are missibg (wat about dslr 1080 25p ? i have only choice betwen hdv and dv) I am not happy because i pay and it 's exactly as if i wouldn't have paid anything, this is nor fair ! please help me quickly, thank you

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I purchased the Creative Cloud Photography Individual for $9.99 a month.  The photoshop doesn't seem to work right!

    I purchased the Creative Cloud Photography Individual for $9.99 a month.  The photoshop tools do not compare to CS4, I can't click on the arrow to get to the other tools withing the set  and I get this error code: I get this error code: One or more files in the adobe application support folder, necessary for running photoshop are missing.  Please run the Photoshop installer and reinstall photoshop. and can't figure out how to get to the installer again!

    Here is what you get when clicking on the gear in the adobe manager.

  • Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

    Creative Cloud keeps asking me to renew my subscription before I can access my photoshop, but it doesn't expire until May this year. Anyone know what the issue is?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

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