Creative MediaSource Player/Organizer 3.30

I've been having a problem w/ my new 60 GB Jukebox Zen Xtra. I've updated all the firmware & drivers, etc.,? but when I plug my mp3 player into the computer, it won't show up in the Creative software. I'm able to use the Zen Xtra Media Explorer, but I prefer the interface on the MediaSource program. Does anyone know how I can find my mp3 player in the Creative software? I seem to remember having a similar problem when I first bought my Jukebox, but I can't remember how to fix it...

Perhaps you can try installing this plugin.
http://asia.creative.com/support/dow...8.exe&x=34&y=9
Jason

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