Creative Zen freezing in spite of following all fi

I have had my Zen Sleek for 8 months with no problems at all. A few hours ago it froze in the Creative start-up screen. I rebooted into recovery mode and tried to run "Clean Up". It has been displaying the "scan disk" message for about an hour now and I don't know whether it is frozen like this or if it just takes a while to scan the whole dri've. Assuming I can get it to communicate with my laptop, will I lose my music files if I reload firmware. Thanks!?

They told me to send it back to where I bought it from... all well and good except that I bought it in the UK and I'm now in Oz.... argh!!!!!!!!!!!!!!!!

Similar Messages

  • Why Does the Creative ZEN freeze so mu

    If Creative is going to have the negligence to deny their customers a quality product, then the the least they could do, is make an external, easily accessed reset button. Not some mysterious switch in a tiny pin hole. It seems like I must always be carrying around a safety pin, either that or constantly be scanning the ground for a sharp twig. Their advice to not stick anything sharp into the reset hole is ridiculous. What else could fit into it's Whenever I turn on the player or switch songs, I have to cross my fingers. From reading some of the posts here, it looks like this is a very common issue. If Creative is going to have the negligence to deny their customers a quality product, then the the least they could do, is include some sort of reset stick that's included with the package. After an attempt to remedy the 'frozen screen problem' with a bent staple, the only thing that changed is the sound of something rattling around inside the Zen. My experience with this MP3 player, and the other Zen I had before it, certainly was not worth the price of this product. If the customer service is as bad as the people in these forums say... then this is going to make a wonderful gift for my trash can.
    :angry:

    Andrew_106 for information on how to install the Creative Cloud Desktop application please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Creative Zen Microphoto 8GB hangs

    Hello,
    I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
    I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
    I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
    Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
    Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
    I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

    LooKeng wrote:
    Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
    Right you will need to download the latest firmware from this site.
    Here is a hyperlink to where you can download the firmware:
    http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
    You might have to put some details in.
    Once you have downloaded the latest firmware just start the program up.
    Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
    You should see your computer screen pick it up.
    Then you click on your PC to install firmware.
    That should be it.
    I hope this hel
    ps.
    Got any questions you have just post on this space.
    I do apologise if this does not make much sence my grammer is not that brilliant.

  • The Creative Zen Touch Movement: Active Creative Us

    Who out there wants a skin for their Creative Zen Touch? Who is tired of the monopoly that Vaja cases has and forces you to buy their horrific case for 70 Big Ones? Who is tired of the Creative Case that is included and is extremely bulky and doesnt even have a screen to see what you are doing? Are you not tired of having to take the Zen Touch of the cases everytime you want to do something? Are you tired of users that have Iri'ver and Apple's Ipod having infinite accessory choices while you are limited to 2 case choices? If your answers to these questions were yes, this is the new movement for you. This movement will bombard companies like Iskin and xSkin with emails asking them to provide a Creative Zen touch alternati've for cases that are protecti've, photogenic, and sleek. This method works because Iskin and xskin want to make $$$ and with more emails they know they will make more money. My Ipod counterparts show off their Ipods and protecti've them with the xskin exo3 which is only 0.7mm thick, and cannot defend my creative zen touch because I have a bulky case that makes it 3 times as big. With a skin, my creative will be protected from scratchs, perfect for style points, and i dont have to take it out of a case everytime I want to change anything. This movement worked on the Iri'ver site where they overloaded the system with emails for Iri'ver skin requests, and 3 months later, Iskin rolls out a skin for the Iri'ver. We can do the same. I encourage you to assist me in this movement so we can bring the Creative Zen Touch to the top of all mp3 players trampling the Ipod and Iri'ver alltogether. Now whos with me? Its time for action because we are the Acti've Creative Zen Touch Users
    We are sending emails to these sites
    http://www.iskin.com/store/I2feedback.tpl
    On this site fill in your name and email and then paste this message (below) into the comment zone:
    The Creative Zen Touch Skin Movement
    This is the Creative Movement brought to you by Creative Zen Touch users. We have had enough with the horrible cases that are offered to us as choices. We are look to towards you for salvation. We kindly ask that you create a skin for the Creative Zen Touch, our forums are overloaded with request. The market for a skin for the Zen Touch has great potential to grow and we offer you as our first choice to do so. We are tired of the Ipod and Iri'ver users who can show off their sleek mp3 player complimented by a sleek skin and a screen protector. We wish we can do the same. We want to level the playing field for all mp3 players and we are asking you to do so. I have talked to over 80,000 creative zen touch users via the Creative Forum and they are all urging for a skin and are willing to buy it. That is a great potential market you have in front of you. Thank you for your deep consideration. This movement is lead by Creative user dmai7.
    - Your Concerned and Ambitious Customer

    actually about the skin thing
    if u wanna change the skin of your touch you ll have to brake the warranty patch that is over a screw and with it end your warranty time.
    for stuff that sticks over the case its alright
    and yes there should be more accessories to this thing
    have fun

  • Creative Zen Touch Skin PLEEEAASSEEE HELP!!!

    Who out there wants a skin for their Creative Zen Touch? Who is tired of the monopoly that Vaja cases has and forces you to buy their horrific case for 70 Big Ones? Who is tired of the Creative Case that is included and is extremely bulky and doesnt even have a screen to see what you are doing? Are you not tired of having to take the Zen Touch of the cases everytime you want to do something? Are you tired of users that have Iri'ver and Apple's Ipod having infinite accessory choices while you are limited to 2 case choices? If your answers to these questions were yes, this is the new movement for you. This movement will bombard companies like Iskin and xSkin with emails asking them to provide a Creative Zen touch alternati've for cases that are protecti've, photogenic, and sleek. This method works because Iskin and xskin want to make $$$ and with more emails they know they will make more money. My Ipod counterparts show off their Ipods and protecti've them with the xskin exo3 which is only 0.7mm thick, and cannot defend my creative zen touch because I have a bulky case that makes it 3 times as big. With a skin, my creative will be protected from scratchs, perfect for style points, and i dont have to take it out of a case everytime I want to change anything. This movement worked on the Iri'ver site where they overloaded the system with emails for Iri'ver skin requests, and 3 months later, Iskin rolls out a skin for the Iri'ver. We can do the same. I encourage you to assist me in this movement so we can bring the Creative Zen Touch to the top of all mp3 players trampling the Ipod and Iri'ver alltogether. Now whos with me? Its time for action because we are the Acti've Creative Zen Touch Users
    We are sending emails to these sites
    http://www.iskin.com/store/I2feedback.tpl
    On this site fill in your name and email and then paste this message (below) into the comment zone:
    The Creative Zen Touch Skin Movement
    This is the Creative Movement brought to you by Creative Zen Touch users. We have had enough with the horrible cases that are offered to us as choices. We are look to towards you for salvation. We kindly ask that you create a skin for the Creative Zen Touch, our forums are overloaded with request. The market for a skin for the Zen Touch has great potential to grow and we offer you as our first choice to do so. We are tired of the Ipod and Iri'ver users who can show off their sleek mp3 player complimented by a sleek skin and a screen protector. We wish we can do the same. We want to level the playing field for all mp3 players and we are asking you to do so. I have talked to over 80,000 creative zen touch users via the Creative Forum and they are all urging for a skin and are willing to buy it. That is a great potential market you have in front of you. Thank you for your deep consideration. This movement is lead by Creative user dmai7.
    - Your Concerned and Ambitious Customer

    my god, THANK YOU FOR SOMEONE SAYING THIS, man, they got em out there, but only in the UK, and i dont know about you, but i li've in the US and im dying for the exspect skins to be in the us, can SOMEONE please tell me where to get them in the US or someone make them, cmon guys at creative, if they can do it, you sure can

  • My Creative zen x-fi keeps freezing when trying to delete tracks.

    AMy Creative zen x-fi keeps freezing when trying to delete tracks.> Hi. Was hoping someone could help me. I brought a creative zen x-fi and half of the times i tried to delete a track or album it would freeze, i'd reset it and the track or album was not deleted. I sent it back and brought a new one however my new one does the same except more, about 8 out of 0 times when i try to delete a track or album it freezes. It doesn't seem to have any problems deleting anything else e.g photos, videos. I looked on the support section of the site and it mentioned that the player could keep freezing if there were corrupted files. Pleae could someone tell me what exactly this mean? (i'm a bit of an amateur when it comes to things like this ) All the music on my player is from ripped cds or what was already on the laptop or player to begin with, so could there be any corrupted files from those?

    Nvm,the cleanup works Thanks man

  • Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

    Ok, Here is a problem I am having.
    My Zen is freezing no matter what program i use to place music on it.
    The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
    THINGS I HAVE TRIED:
    *Changing the firmware (at least 0 times for each firmware available on this site)
    *Formatting & Defragging (Don't even get me started how many times)
    *Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
    *Upgrading software
    Now i am a qualified electronic repairer and i have dismantled my zen and a friends (whom dropped it and bought a new one) i have from here changed the hard dri've thinking this may be the source of the problem (yes i am aware the warranty is void now but when i placed the battery in the first time i got it the sticker broke) This has done nothing so i have placed the original HD back in.
    I have NO idea what to do now!
    I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
    If anyone has ANY suggestions whatsoever i am willing to try them, of course still sensible.
    Please PLEASE PLEASE! help me out. i will be gratefully for any help i can get.
    -Norb

    /being venting
    Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
    /end venting
    pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

  • Creative Zen Micro Photo is Freezing in Recovery M

    My Creative Zen Micro Photo was freezing at the Creative logo so I tried what the site told me too which was trying to "clean up" or "format all" in recovery mode but it freezes when I try to do either of those actions. Please help me.Message Edited by moody5665 on 03-7-200703:36 PM

    do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

  • Creative Zen Vision M:30Gb freeze problem skipping between tracks

    Hi guys,
    I bought my Zen Vision M:30GB 2 years ago. It was a regenerated model by Creative.
    I'm fully satisfied of this product, i think the best of his category, but It has this problem since two years...Sometimes when i skip between mp3s (especially in random mode) it freezes and remains on the screen of current mp3, blocked...even I try to touch all buttons it doesn't unblock and i have to reset with a clip in the reset hole.
    I've noticed that this problem comes especially when i use random mode of entire library (about 4000 songs) or however with a long playlist...it doesn't happen when i listen a single album (about 20 mp3s in playlist)
    Sincerely i'm a little bored ...
    I tried to do some clean and format up by the system menu, but the problem persists...
    I've also thinked the problem could be because there are in library mp3 with variant bitrate...or a physical problem (I hope not)
    What do you think of?
    Thanks for help!

    Squipy wrote:
    Hi, I stopped using this MP3 for about 2 or so years because I bought a new one. I decided to start using it again and downloaded all the required software but as soon as I unplugged the MP3 from the power outlet, the player died. I can't get it to start up without plugging it into a power outlet. I think it has rechargable battery? Why didn't it recharge itself?
    My second enquiry is about the capacity of the player. When my player was empty, I went into "Information" and it said Total Space: 28GB and Free Space: 2GB. Why is free space only 2GB? Shouldn't it be 28 as well?
    Thanks in advance!
    The battery will only last about 3yrs regardless of use.You will need to change it. Did you scroll down to see the album,picture,track counts? Did you partition part of the dri've for removable storage. You can find instructions to open here ? http://www.youtube.com/watch?v=_Drkr...e=channel_page & ? the battery here(very easy to do) http://cgi.ebay.com/Original-Creative-ZEN-Vision-M-30gb-Battery-LPCS285385_W0QQitemZ400028645679QQcmdZViewItemQQpt ZOther_MP3_Player_Accessories?hash=item40002864567 9&_trksid=p39.c0.m4&_trkparms=72%3A205|66%3A4|65%3 A2|39%3A|240%3A38|30%3A0|293%3A|294%3A200

  • How can I delete all my songs from my Creative Zen Micr

    Hi,
    I have one of the older pink creative zen micro's and I want to delete all of my songs from it as most of them are really old and I want to put some new ones on there. However, I have recently got a new computer so lost my installation of the zen micro and I cannot find the disc for it so I cannot install it.
    The only way I can find to delete them all is delete them all indivually but this is going to take ages. Is there a faster way to do so?

    reformat all.in the recovery menuremove battery while off, hold power switch in on position, insert battery. continue to hold power switch til the menu with 4 options comes up. one is reformat. do NOT select reload firmware by accident.

  • Creative zen vision M freezes

    I have problems with my creative zen vision M. It freezes. I have tried to reset it, but when it restarts, it freezes again. What can I do?

    I'm experiencing the same problem... How did you solve it's

  • Cant install creative zen explorer and player freezes. I desperately need he

    I have only gotten my zen micro yesterday. While using the installation cd, I could only install creative mediasource, when it comes to the creative zen micro part, it just says installingshield... and the next screen that appears is that my installation is successful. I restarded my computer but nothing associated with zen micro appears. At the same time, my player freezes whenever I plug the usb cable in and my a small window pops out saying that "the usb device is not recognise" whenever the cable is plug in. I've no idea whats wrong with my player because its new and i've no idea what to do as well. anyone help me please? thank you.

    You can install the drivers manually from the CD (they should be in the location DRIVERS\ENGLISH\Drv_Jb3.EXE). Alternati'vely you can download them from Nomadworld.com downloads.
    You can also get the Zen Micro Media Explorer there.

  • Creative Zen M 30GB Freezes Everytime I plug into the computer

    Every Time I plug my Zen into to the computer via USB the player freezes and I have to reset.
    I have reinstalled the firmware several times, cleanup, and format in the recovery section but still nothing.
    If I start the player up with no usb it scrolls through everything just fine.
    Any Ideas?

    Matt526 wrote:
    If I am able to record onto the hard dri've and play it back could the hard dri've still be bad?
    Or could it be the mother board? I notice the Solder connection of the battery connection is loose on the mother board.
    If I unplug the battery and plug in the power I get it to power on but as soon as I plug in the usb cable it freezes.
    If you have the skill to solder it do it. This could be the cause of the freezing.when you conncet the cable. If not you can find another board.
    http://cgi.ebay.com/Creative-ZEN-Vis...item53d952aca0

  • Creative Zen 8 gig - How do I play all videos at one time and skip to next vid

    I was able to do this with the Creative Zen V plus 2 gig, why can't I with the large and more expensi've one?
    THanks,
    John

    I have the same question as the original poster.
    I am loading the zen with music video files only (wma) and would like to have the same playback options as mp3s.
    I understand video file dont have "tags" like mp3s used to facilitate searcing for tracks eg. artist,album etc and i wonder if this could be a problem.
    The question is...How do i get the player to play a list (or folder contents)) of video files either randomely or consecuti'vely without having to do it manualy for each and every video ie set up a playlist. Or is this not possible
    Thanks

  • Creative Zen 8GB locking freezing problem

    )CMy creative zen is actibg up a bit. I locked it recentlly, to conserve the battery. However, it just froze there. My Player is not locked, but is still displaying the locked logo, without going to a black screen. Whenever I press a button, it doesn t respond. It goes to idle shutdown after the set 5 minutes. I have tried the recovery tool
    ANY ideas are welcome. Im starting to become desperate.
    thanks

    The reset is one of those things you may need to do repeatedly before it works. Have you tried while it is connected to a wallcharger or the computer? If you haven't do so.

Maybe you are looking for