Credit Limit issue during PGI despite Credit available to customer
Dear All,
We have configured for Credit Management for Customer.
Everything was working perfectly fine for a very long time. But now there suddenly seems to be an issue. The customer has available credit but still the system does not allow us to do PGI. It gives an error message that the customer credit limit has been exceeded.
We checked in FBL5n and found that credit is available. There are no backlogs. But in FD32 we found that the credit exposure shows values in positive and the Blocked check box is ticked therefore blocking the customer. When we checked through Menu path - Environment - Sales & Distribution Docs - Open Orders and Open Deliveries , here we found that in table S067 there are open orders and open deliveries. But upon cross checking with VA05n and VL06/Vl04, we found no open deliveries or open sales orders.
This seems to us as a strange issue that the system is not updating the LIS table although we have not configured for LIS.
We contacted SAP for this and were given a temporary solution to execute program RVDREK77 to clear the table. But this dosent seem to be a permanent solution since we have to run this everyday as a background job. Also this program can be run only when no other transaction happens in SAP.
If anyone has faced a similar problem, I would request to suggest us a permanent solution for this.
Thanks & Regards,
Rohan Gudavalli.
Hi Rohan,
As per my understanding of the issue, There is problem in credit updation. To manage this you have to run the program RVKRED77. On executing this program system will reorganize the credit in case of update errors. Please have this execution done once in a week during week ends for required credit control areas. This is quite common problem we encounter regarding the updation of credit and the only way is to run the mentioned program periodically.
As you know normally in credit S066 and S067 information structures are involved in the updation. These information structures work in tandem with the update group which is assigned in OVA8 screen resulting in the updation of credit.
When an order is created S066 information structure gets effected and OEIKW field value gets increased.
When order is delivered S066-OEIKW gets decreased and S067-OLIKW gets increased.
When delivery is billed S067-OLIKW gets decreased and S067-OFAKW gets increased.
So credit is completely controlled by the information structures and the update group. Some times it happens that system will not be able to update the credit. To re-organize the credit incase of update errors please have a background job set up done prferably during week endsfor the program RVKRED77.
As you are saying that you have problem with only one customer; please check whether oldest open items check is evaluated.
Please use the program Check_CM to analyze the credit. On inputing the order number or the delivery number you can get the complete analysis of the credit done for the order or delivery.
Hope this explains.
Edited by: mokirala tilak on Jan 6, 2012 6:21 PM
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Hi,
One customer has 50000 Credit limit.we have created one sales order worth 10000.now the Credit limits exists for 40000.
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Kindly advice me to solve this issue...
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Sap GuruHi,
Check in OB45. If you have 12 in the update field then system will reduce the limit amount for open orders.
If you want the system to behave differently change the setting.
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Credit Limit Issue for new customers
Dear Experts,
Iam ABAPer and recently shited to SD.
I have a issue with credit limit check for new customers.
For example, Credit control team set Rs1000 limit for new customer.
Core team created Sales Order with Rs 3000 and they created subsequent documents successfully like Delivery and Invoice.
System not performing any credit checks before making Delivery note means not showing in VKM1 tcode.
After creating first invoice for the new customer and system is checking credit limit for all the Sales orders whcih were created after first invoice (Billing).
Can you please help me how to overcome this issue.
Note: Credit Control Team dont want to use VKM3 tcode to release the order.
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ShaikHi Shaik Basha,
--Go to T.Code XD02 for customer & check in Sales Area under Billing Tab whether Credit control Area is assigned or not.
--Check in T.Code VOV8 & select your Sales Document check whether credit limit & credit group is assigned or not.
--Go to T.Code OVAK u2013 Assign check credit-D Automatic credit control & credit grouyp -01 for credit group for sales order.
--Go to T.Code OVAD u2013select your delivery document & Assign delivery credit group-02 & 03 goods issue.
--Go to T.Code OVA7 u2013 select your item category & check mark credit active.
--Go to T.Code OVA8 u2013 Automatic credit control u2013 Double click on the line items & check which credit type are use using Static or Dynamic credit
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--Now Raise Sale Order in VA01 & check the process.
Please let me know if your problem is solved
Regards
Pradeep -
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Hi,
I have a several credit control areas, some in USD and some are maintained in Canadian dollars (CAD).
We would like the credit limit of all of these to be maintained in USD. For the CAD based CCAr's though, it reads the credit limit in CAD. How can we specify that the credit limits for these CAD companies are in USD?
Thanks,hi,
this is to inform you that,
here you have two options basing on your useage of CCA:
1. centralised CCA: on credit limit you can mainatain collectively.
2.decentralised CCA: you can define credit data for your customer for each company code.
so please analyse where your process stands and
one answer commonly is OB08 - please maintain exchange rates against USD & CAD.
hope this clears your issue
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Credit limit / Commitment limit issue?
As for customer and sales side, amount of sales order will be also account for credit limit/commitment limit.
So what's the difference from aspect of BP as
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Why must commitment limit be larger than credit limit?Hi Kenneth
The credit limit means how much in money value he can buy on credit. Commitment means that is how much he can order up to in money value.
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Commitment limit of $15000.00
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Does Simple Credit Limit Check Include Checking for Open Orders
Hi all,
I have this issue here where I have configured the system to use simple credit limit check with error message. I did not use the standard/common automatic credit limit check since user insist on a pop-up warning and that the order could not be saved. But, I realized that it does not take open orders into account too although I have set the risk categories. Is it true and what solution is there for this issue then.
Thank you for all your help in inputs.
Regards,
YvonneHi,
Please follow the below configuration settings for Simple credit check process.
Simple credit check: In simple credit check the system compares the credit exposure with payers credit limit. The
credit exposure results from the total of the net document value and the value of the open items.
We can set the following system responses at when the credit limit has been reached.
A u2013Warning message
B u2013 Error message
C u2013 Delivery block
Specify in VOV8 Credit limit [C]
Configuration settings:
Sales documents types u2013 Credit limit check: Transaction code: OVAK
Path:
IMG
Sales and Distribution
Basic functions
Credit management/Risk management
Simple credit limit check
Choose sales document type OR
Specify value
[ ] = No credit limit check
[A] = Run simple credit limit check and warning message
<b> = Run simple credit limit check and error message
[C] = Run simple credit limit check and delivery block
Save and Exit
Define credit control area: Transaction code: OB45
Credit control area is an organizational unit that specifies and checks the credit limit for customers. A credit control
area can include one or more company codes. It means we can assign one credit control area to number of company
codes.
NOTE: Within credit control area the credit limit must be specified in the same currency.
Path:
IMG
Enterprise structure
Definition
Financial accounting
Define credit control area
Go to new entries
(OR)
Choose existing credit control area
Select it and click on copy icon
Rename it and click on details icon
Specify currency [INR]
257
Data for updating SD fields
Update [000012]: Open order value on time axis, delivery and billing document value. This field value controls
when the values are open sales orders, deliveries, billing documents are updated in LIS. We can specify the
following update groups for updating credit related statistics.
Update group 000012:
Sales order: Increase open order value from delivery relevant schedule lines.
Delivery: Reduces open order value from delivery relevant schedule lines.
Increases open delivery value
Billing document: Reduces the open delivery value, increases open billing document value.
Financial accounting document: Reduces open billing document value
Increases open items.
Update group 000015:
Delivery: Increases open delivery value.
Increases open billing document value.
Financial accounting document: Reduces open billing document value
Increases open items.
Update group 000018:
Sales order: Increases open delivery value
Billing document: Reduces open delivery value.
Increases open billing document value.
Financial accounting document: Reduces open billing document value.
Increases open items.
Fiscal year variant [K4]: It indicates specific fiscal year variant for particular credit control area. The fiscal year
variant is essential when a credit control area covers multiple company codes whose fiscal years are different. Then
the values of the open orders are updated by posting period.
Specify risk category [001]: 001 = High risk
002 = Medium risk
003 = Low risk
This risk category entered in the related control area of the customeru2019s credit master record, which is automatically
created when a customer is created in a company code.
The credit master record is automatically maintained when at least one of the below fields is maintained for the
corresponding control area.
(A) Risk category
(B) Credit representative group
(C) Credit limit
Credit limit: The credit limit that we enter here in the specific credit control area of the customeru2019s credit master
record. This is automatically created when a customer is created in a company code (in XD01).
NOTE: This credit limit is not a total credit limit for the control area.
Representative group [001]: Define credit representative group in IMG.
All company codes: If we want to tell to the system that, this credit control area is permitted for
postings in every company code we have defined.
Save and Exit
NOTE: After this create Risk categories and Credit representative groups and come back to this step and assign
these values to our credit control area.
Risk category and Representative group defined and maintained by FI/CO consultants in IMG.
258
Assign company code to credit control area: Transaction code: OB38
Path:
IMG
Enterprise structure
Assignment
Financial accounting
Assign company code to credit control area
Choose our company code from position button
Click on assign button on the application tool bar
Select our credit control area from the list and assign it
Save and Exit
Go to FD32 and check whether system created customeru2019s credit master data automatically or not.
System creates customers credit master data automatically when we (FI/CO) people) configure credit control area in
IMG.
So as to perform simple credit check we have to specify customer master payers limit in the credit control area, and
create customer master in XD01 transaction code.
Specify reconciliation account number (GL account number)
Payment history record: Check payment history record control in payment transaction tab. It is the
control parameter to update the payment details that are made by customers and system will show the
payment details in the FD32.
Specify the credit control area in credit control area field in billing document tab.
Save and Exit
Go to VA01 and raise the sales order
Check the system responses in each and every level of sales document processing and check whether the system
blocked the delivery document (due to the setting in VOV8 of OR in check credit limit field [C] = Blocked for
delivery).
To release the delivery go to VKM4 and release the delivery document. -
Customer credit limit - Report
Hi
I need to take a report as below
Customer a/c Terms of payment Credit limit
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regards
HariHi,
You can use F.31 Reprt.
Similarly F.34 report also you can use.
S_ALR_87009994,S_ALR_87012216,S_ALR_87009995,S_ALR_87012217 T.Codes.
Among all these any one you can use.
For all standard reports,Just goto Easy access sceen,enter the T.Code as SAP1.You will all list of standard reports.
But the problem here is nothing contains the payment terms.You have to copy this code and Maintain the logic for this payment terms for your report.Take help from your ABAPer.Develop a Z report with that enhancement.
Hope this helps you.
Regards,
Krishna. -
Advance payment can not be used against credit limit and another sales ord
Hi,
I have advance payment scenario where customer want advance payment cannot be used against another sales order and against any credit limit.
Let me put one example.
Customer X is having credit limit of 1000 USD, if my client is received customized product order then he will take advance for this special order but customer X is already enjoying credit limit of 1000 USD. In this scenario my client wants advance payment received cannot use against any sales order and against any credit limit.
If I will post advance payment in F-29 then customer credit exposure will decrease against credit limit in FD32 which will affect normal sales order credit limit. Here customer does not want to utilize advance payment against credit limit of customer which is use for normal sales order.
Please suggestHi,
You can use the SAP standard documentary payment management functionality together with credit management for this purpose. You need to configure Documentary payments in SAP first. For that see below link;
[Documentary payments|http://www.learnsaptips.com/2011/09/how-to-handle-letter-of-credit-in-sap.html]
Then the advance payment has to be created as a financial document in SAP. This is just a SD only document and no impact to FI. During sales order creation you can assign this document number in to your sales document. It is possible to add it to sales order header as well as to individual line items.
If the attached financial document is sufficient to cover the value of the total sales order (If you attached to header) or value of the line item (If you attach it to a line item), system will NOT take that value for credit exposure calculation.
As far as I understood from your question, this is exactly what you're looking for.
Best regards,
Anupa -
Credit limit and last paid amount by the customer
Hello,
I have one requirement in Account Receivable cube (0FI_AR_4). I need to find CREDIT LIMIT and LAST PAID DATE
So I had done the enhancement for 0FI_AR_4 data source and populated the required values. I had checked in RSA3 for the accuracy of data and everything looks fine.. (in RSA3 every line item for particular customers will be populated with the Credit limit and last paid date. )
Then I created 2 Info Object KEY FIGURES in BW and added it to the 0FI_AR_4 Cube.. .. the info object should display only the latest credit limit maintained and the last payment date for the particular customer. So i have some doubt about the property setting of the INFO OBJECT. Could any one please assist me, what setting is required to fetch only latest credit limit and last payment date.
Thanks
SachinDear Sachin
The credit limit and last payment date is available as part of the standard source FI_AR_9.
Now if you have appended the same in the FI_AR_4 , you can maintain both the fields as keyfigure. For credit limit bring in the currency also in the append
Credit Limit - Keyfigure as Amount with Unit 0CURRENCY
Date of last payment - Keyfigure as Date
Regards
Gajesh -
Dear Experts,
i have received advance of INR 5Lacs from a newly created Customer with defualt credit limit of INR 1. Now during Sales Order for INR 3.50Lacs, the systems displays "Static Credit Check : Credit Limit exceeded by xxxx INR.
why inspite of receiving advance, this still shows for credit limit check. please someone explain & help me out.Hi,
When creating Sales order system goes to Credit limit tab and checking when credit limit is 1 lac naturally it will through error eventhough you receive 5 lakhs as advance.
My suggestion is to change the credit limit from 1 lac to 5 lac subject to approval of sales staff.
Thanks and Regards
Srinivasa Chary -
Customer Credit limit and Exposure
Dear Experts,
I have an issue regading Customer Credit limit and Exposure in f.31.
My customer have security deposit it is including in customer's credit exposure.
My question is this correct to show customer credit exposure along with spl gl indicator (H) security deposit?
if not how to exclude it from balance.
Plz its Urgent.
Regards,
JaveedHi,
Thanks for reply
I have tried in FBKP and remove check box for credit limit
but there is no immediate effect in (f.31) it is showing balance as previuos one
but we post or book new security deposit with same its balance is not effected in (f.31)
but we have already posted lot of entries for sec. deposits for customers.
what i have to do for immediate balance effect for security deposit?
Thanks,
Javeed -
Credit Limit by specific Material (product)
Dear Experts,
Could you please suggest me any body how to maintain credit limit by specific material (Product).
Let say Customer Pepsi has 3 products i.e X,Y and Z....pepsi (customer) has credit limit 100 USD. Here the customer credit limit is 100 usd but this customer has that credit limit by product wise that is:
X Product 30 usd
Y Product 50 usd
Z Product 20 USD
When they are creating they wont cross credit limit by product wise even though the customer has credit limit if X product credit limit 20 usd exceeded. Could you please suggest me how to maintain this scenario.
Thanks in advance,
VShello, friend.
credit management focuses on the customer. credit info centers on the customer/credit account. materials are not directly controlled by credit management.
however, it is possible to do credit management per material by assigning different divisions to your materials. then, you define and assign different credit control areas to your sales areas. indirectly, materials can then be controlled by the different credit control areas. you can have different credit limits for a customer pre credit control area, all controlled in turn by a central credit limit (total).
however, this is not recommended as it complicates your credit management. it may also pose problems in your sales order processing, despite the ability to process several divisions in the same document.
regards. -
Hi,
If I tick static check in OVA8, may i know besides open order and open delivery which adjacent to static check, credit limit in FD33 also considered as static check?
In FD33, the credit exposure (receivable/liabilities/sales value) to determine credit limit, I would like to know if it is also considered static check if limit over.
ThanksYes. If you check Static Credit Check in OVA8, system will check the Credit Limit Defined in FD32 (displayed in FD33).
Static Check considers the Credit Exposure displayed in FD33 & the available Credit Limit.
The only thing not available in Static Check is the Horizon factor. (With Horizon in Dynamic Check, you can decide uption how many months in future you want to consider open Orders).
Hope this helps,
Thanks,
Jignesh Mehta -
Hi,
We have a reqirement to set the credit limit evaluated by the credit department which needs to be approved.
Credit Supervisor 100,000
Credit Manager 150,000
Treasurer 1,000,000
CFO 569000 etc....
How to make this settings.Hi Vijay,
Your issue is related to the Credit management:
Credit Controlling Area:The credit control area is an organizational entity which grants and monitors a credit limit for customers.
Overall Credit Limit we are maintaining here.
SPRO:Enterprise Structure >Definition>Financial Accounting-->Define Credit Control Area
Customer credit limit:Individual customer wise we can maintain Customer limit, FD32 (Master data)
As per your requirement each customer you can set limit.
Credit Supervisor 100,000
Credit Manager 150,000
Treasurer 1,000,000
CFO 569000 etc....
Apart from this we need to configure from SD like... Risk category,Credit groups,Define Automatic Credit Control etc...
Major integration with FI-SD, as per the sales process we can make settings..!
Rds,
Anil
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