Credit memo a customer that has already paid us

Hi,
I have two companies here in the same system, the vendor and the customer.
The customer payed the vendor for a product.
But the customer wasn't suppose to pay the vendor (the reason doesn't matter), and the payment has already been cleared.
My question is, how can the vendors credit the customer back for the amount?
I've tried creating a vendor credit memo in FB60 and clearing it in f-53, but I am getting an error saying: 'The difference is too large for clearing'. This is because I have nothing to clear it against.
How can I approach this?
Thanks,

Hi,
Difference is too large to clearing means, you have entered teh greaterthat or lesser than amount of the credit memo thats why system says the this error.
Eg:-
credit memo amount 6000 say
and you are clearing 4000 thas why system shows the error.
TRy creditmemo in the t code fb65 for ur practise to you in the development server after this you will be understand the situation.
Regards,
Kanike

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