Credit memo for customer

Hi all,
I have created sales invoice using VF01 now i wanted to do a credit memo for the same invoice created how do i do this??.. i tried in VF01 but dint worked
please explain me.
Thank you.

Hi,
CREDIT MEMO is created with Reference to the CREDIT MEMO REQUEST which is the sale document type CR
Please create a Credit memo request with referece to the BILLING DOCUMENT in VA01 and then create the Credit memo with reference to the CREDIT MEMO REQUEST in VF01
Flow is
OR-->LF->F2-->CR->G2
Please check this and revert
regards,
santosh

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Urgent help!!!!!!Regarding the Credit Memo for oracle project customer invoices

Hi,
Can somebody help me in this issue
we have a requirement from the users that they dont want the system to apply
the credit memo automatically on the invoice when it released from the projects
Scenario1: Invoice already been paid now they want to create a credit memo,
system dont allow them to cancel the invoice the only way as per the theory is
create a negative invoice and adjust it but the issue here is when ever you
create a negative invoice it creates as invoice not credit memo which will be
confusing to the users.
in this case can we use billing extension to create the transaction type as
credit memo when ever the invoice has negative amount?
Or let me know if there is a way to perform this step?
Scenario2: Invoice is created but they dont want to create a credit memo
against that invoice since it gets applied automatically, the customer
requirment will be they want to apply the credit memo for any future invoices
as requested
Is there a wya to have a credit memo created with out auto applying to an
invoice, so that user can apply when ever they want
what is credit memo on accoutn how it works with these above scenarios.
sicne i tried setting up but the credit meo or concession is getting appled to
the particular invoice automatically
need urgent help required on this issue !!!!!
Regards
Lavanya

Hi,
For Scenario 1 you have two options:
1) Update the AR transaction type extension for project invoice- Identify negative amount invoice and change the transaction type to project credit memo. This will update the transaction type on negative invoices before they are interfaced to Oracle AR.
This is preferred option
2) Update AR invoice Pre-processor to do the same thing.
There is no standard setup which will allow you to change trx type of negative invoices.
For Scenario2 - I dont think there is any direct way to create a credit invoice from Projects and keep it unapplied (again, apart from creating a negative amount invoice). You can create a credit memo in AR and use it to apply against future invoices.
Regards
Kaushal

How to post credit memo for a customer usin F-27 transaction using IDOC .

Can somebdy please advise as to how to post credit memo for a customer using F-27 transaction using IDOC ?
Thanks in anticipation ,
Ambar patil .

Hi,
https://websmp207.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700001305932005E
https://websmp201.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000051812008E
Thanks,
Mansoor

A/r credit memo for tax only

Hello,
I need to do an a/r credit memo for sales tax only. Reason: customer was charged sales tax when he should have been exempt.
Problem: I need this credit and tax amount to show up on my Tax Report under Financials, Financial Reports, Accounting, Tax, Tax Report so I am not overpaying our taxes (I'm running the report using the By Tax Code tab). This report only pulls tax amounts from the variables area in the lower right of an credit memo or invoice and is dependent upon an dollar amount item being listed in the line items of the credit or invoice. Plus, I also need the sales dollar amount that relates to this tax to show in the Total Amount column on the tax report as this column is used for our gross sales that are reported to the state. But I can't put an item with a dollar amt on the credit memo as it will mess up the total dollar amt of the credit memo, plus will reflect incorrectly on sales analysis reports.
How can I do an a/r credit memo for sales tax only that will reflect correctly on this report?
Thanks for your help,
Shelby

If you are using SBO 2007, you could create a Tax type row and achieve this. If it is 2005 then you would have to probably do a JE.
Suda

Credit Memo for Tax

Hi,
In an scenarion like 4% CSt was charged and billed to customer but if C from not being received then we need to rasie credit memo for differential tax i.e 12.5% so 4% already charged now how to rasie credit memo for balance 8.5% now ...via credit memo..
we cannot reverse the bill already given to client.
Need Sulution
Regards
krishna

Hi Krishna
This we have done before in my project. Consider you have order with 100 rs. Then tax was supposed to be 4 rs. But due to C form not received it is 12.5 rs. Now 8.5 rs needs to be credited to customer.
Now if u raise a credit memo of 8.5 again tax will be determined on it which will be 4% which will make 0.34 more being credited to customer. But you may think if the credit memo is created for 8.5/1.04 = 8.17 then total inclusive of tax will be 8.5. But again this will not be correct as you have tax again coming in picture.
Hence in this scenario you can give a credit memo through SD module. You will need to create credit memo for the customer for tax using FICO module using tcode F-27.
Hope this helps. IF yes, reward accordingly.
kind regards
sandeep

Credit memo for charges

Hi,
Can anyone tell me how to issue a credit memo for just the charges, say i created an order with freight charges and then invoiced, later realised we dont charge the customer for freight, how can i issue a credit for just the freight charges.
Also if i invoiced the customer without charging him for freight or charged him less, how can i create a debit memo just for the freight or the price difference?
Any help is appreciated,
Michelle

I've tried using Invoice correction requests but i cant change the price of the debit item... only thing i can do is add a condition type to it.
moreover if i add freight condition, it gives me negative value
if i remove freight, it gives me a positive value
Is'nt it supposed to be opposite?
Also if i create a normal credit memo request and a credit memo its giving me a positive value and increasing Accounts receivable, where am i going wrong?
Please help,
Thanks,
Michelle

Debit Memo/ Credit Memo for incorrectly shipped items

I Understood this: Lets assume you have sold 100 PCs Of Material A ( DLX model), But Due to some human error you have shiped Materia A (VLX) model, which is having price greater than previous one.In that case you will raise Debit memo for that customer.
But what if the customer says that he doesn’t want to pay the difference?
1. does he have to return the product back for exchange of the originally inquired product?
2. is it the clients fault that we shipped the wrong product? and will take a hit for the loss?
q: what if the customer decides to exchange the product ? there will be an inward and outward deliveries created for the 2 products at the clients plant; and will this trigger creation of one credit memo (for returns, since exchange is technically a return) and one debit memo (corrected invoice)?? Or will it be a straight exchange?
Guru's please help me understand this, thanks

Seems to me, this was Hypothetical Question.
You created sales order,delivery,Billing for X material,
But during delivery you picked Y instead of X.
Normally to move the material from Factory to Gate--there will be different departments & no.of employees has been employed for this--But still there is a chance for manual mistake(very rare)
As i understood this question can be handled in two ways:(Client dependent)
1.Customer not accepted this Y goods:
we cannot do returns with parent sales order--because we dont have a transaction in SAP (with Y material)-So you need to run all sales transactions with Y material followed by returns.
2.Customer Accepted Y material:
So here your actual inventory shows the variations.
So you cancel the parent delivery(so this X will be back into your inventory---if proceeding document exists-need to be cancelled)Change the parent sales order with Y material(you can cancel the parent sales order,Can create new one--it depends on client)
Again here the issue comes with Value variations:
Always you can raise a credit/Debit memo to adjust the receivables.
Phanikumar

Difference betn credit memo n credit memo for returns

Hi,
What is difference betn credit memo n credit memo for returns?

Hi
CREDIT MEMO:
Suppose, you have chrged (Price) the customer more or you have charged the customer for say 10 pieces but you have send actually 8 pieces,for which customer has paid you.
In both the above scenarios, you need to pay back the excess amount paid by him.
To payback, we create a Billing document called Credit memo. In standard SAP, Billing Type G2 is created for Credit memo.
This Credit memo(G2) is created with reference to a Credit memo request (Sales document type) with Order type "CR".
This Credit memo Request (CR) is created either with reference to Sales order or Billing document.
Ofcourse, it can also be created with out any reference document also. In real time scenario, we normally create this Credit memo Request with reference to the Billing document (Invoice).
No Delivery takes place in this scenario while creating a Credit memo (G2).
CREDIT FOR RETURN
When goods are physically returned back by the customer due to some complaint, then we first, create a Return order(Order Type RE) with reference to either Sales order or Billing document. Normally, in real time scenarios, we refer the Billing document.
Return order can also be created with out any reference .
In situation like, suppose you had sent 10 pieces of certain material to the customer for which he has paid. But he found that 2 pieces are defective or damaged in transit. So he has returned it to you for which you need to create a Return order(RE).
From this Return order(RE) -
> Return Delivery is created -
> PGR.
As customer has returned the goods to you, then there are 2 options with you. Either you may send fresh stock ,which we normally call "Replacement" OR you may pay back the value for the returned goods.
If, we pay back, then we create a Credit memo for return, which called "Credit for Return" and in standard SAP represented by Billing Type (RE).
In standard system, this "Credit for Return(RE)" is ALWAYS created with reference to the "Return Order(RE)".
Even though, physical delivery takes place in return process, still the "Credit for return(RE)" is created with reference to the "Return order(RE)".
If, client requires it to be created from Return delivery then you need to establish necessary settings in customisation which has already beed discussed in this forum several times.
Hope, it is clear.
Regards

A/R credit memo for closed A/r Invoice

Hi Guru's,
Our Client want to make an A/R credit memo for closed A/R Invoice (i.e) payment is already received for that A/R Invoice.
But in such scenario, the he is not able to get the referce of the A/R invoice as it closed... so he makes the stand alone Goods Return , Excise & A/R Credit Memo.
But the problem in this stand alone scenario is that the system treat such case as purchase scenario and hit the repective account of VAT and excise which is very incorrect.
e.g
Instead of hitting - VAT payable account for debit
its hitting           - VAT input account for debit
So please help me in this matter and give the solution as soon as possible ....its urgent.
Thanks & Regards,
Abhishek

hi Abhishek,
Create a new tax code and in that tax code create
vat code with its A/P G/L account is same as A/R G/L account,Similary you repeat it for ed,cs,hcs also.
1. Change Posting period if required.
2.Reverse incoming payment entry.
3.Do A/R credit memo base on A/R invoice with new tax code.
   Incoming excise invoice will be created automatically
   in background.
Incoming excise invoice journal entries will be hit as in
sales scenario.
Hope above answer helps you.
Jeyakanthan

Credit Memo for Returns PO

Hi,
I've created a PO with two items. One normal item and one return item and posted the GR and IR.   The invoices was paid also.
Due to some reasons I want to reverse the originally posted invoice. Since it's paid and cleared, system would not allowing me to cancel the invoice using MR8M.
The next option I've is to post a credit memo.   Here system is not allowing me to post the credit memo in any manner. I've tried in below methods
a) Credit Memo for both normal and return item.   - Here system is adding the value of returns item twice and crediting the vendor instead of debiting.
b) Individual Credit memo for normal item    and   Invoice for return item. - Here normal item is ok, but while posting Invoice for returns item, system throwing error saying amount is negative.
What ever the way system is not allowing me to post the document.
Can anybody help me in this matter.
Thanks in advance,
Mallik

Usually there is a functional different between the normal PO and return PO. When you combine together
the following questions are popped up im my head.
Q1. How to distinguish your doc type while creating PO?
Q2. When you perform GR, did you do it for both normal and return items?
Q3. When you perform GI (for returns), How did you perform?
Q4. How the invoice identify whether it is meant for normal PO or return PO (Ofcourse - return PO, we ususally do credit memo)
If you get the answer for above questions, you will get answer for your questions.
Regards,

Credit memo for asset with depreciation posted

HI,
There is requirement to pass a credit memo for an asset.
The asset was purchased on 01.04.10.
And have been depreciated till 31.05.11.
Now the client want to pass credit memo for the full acquisition value.
My issue is when I am passing the entry through ABGF - ... in Next Year
System is throwing error stating the value is going negative.
Then we passed the write up for the depreciated value as on 01.04.10.
Still system is giving the same error message.
Please suggest on what date should I pass the write up to clear the whole posted depreciation and pass the credit memo.

Hi,
Go to asset master change, in depreciation are tab double click on depreciation are number then select negative values allowed check box
Hope this will help you.
thanks!

Credit memo for returns with multiple reference deliveries

Hi Experts,
I have few credit memos for returns with multilple return orders and return deliveries in document flow.
I want to find out where do we configure this setting in which there will be single credit memo for multiple deliveries.
And how system decides the common factors in deliveries for this credit memo?
Please guide.
-Chetan Barokar.

Hi,
In copy control settings of delivery document to billing document you can maintained the requirement routine Data VBRK/VBRP as 03 - Single invoice for an item category, as theinvoice spliting will be control from copy control.
with regards
Vivek.

Credit memo for non inventory item

Hi MM consulatnats,
My client need to know the best practices to handle teh credit memo for non inventory item ??
We have two options like FB65 in FI part where it wont update in PO history.
In MIRO also we can make credit memo w.r.to PO.
What they want to know is if FB65 is the correct way to do this to fully reverse the effect that the receipt and invoicing of the item had on the financial accounts.
What is the best pracise to adopt ??
Need your views
Thanks
A.Gururajan

Hi,
You can use MIRO for credit Memo with ref to PO.
This will update both PO history as well as your FI accounts/Vendor Balance.
Thanks & Regards,

Freight on credit memo for returns PO

We are trying to achieve the below solution for a returns PO, created 2 condition types, assigned to the pricing procedure to achieve the GR posting. When we use MRRL to create a credit memo for both the material and the freight. the system creates a credit memo for the material and an invoice for the freight. Can someone tell me, what drives the credit memo generation for both freight and material
GR
Cr INV
Dr GRIR
Dr Freight clrg
Cr Freight
Credit Memo/ERS settlement/ MRRL
Dr Vendor
Cr GRIR
Cr Freight Clrg
We were able to create the GR side of the entry, using two other condition types on the PO.
Now when we do ERS settlement,
the system creates a credit memo for the INV line item and an invoice for the freight line item.
Both the freight and the material is charged to the PO vendor, we dont charge separate to the freight vendor at this point.
Any help will be appreciated.
Thanks

Ganesh,
Thx for the reply!!
We did that before as well, Even as we select it, it creates 2 documents
1. credit memo for the inventory to the vendor
2. invoice for the freight to the same vendor
I guess i am missing some config piece that makes the freight on the PO to be also a credit memo while doing the MRRL
i am using 2 condition types FRA1 and a ZFR1 (mimicking FRA1 with a negative sign)
i have assigned 2 diff (ActKey/Accrual Key) combination to each one of them
FRE/FR1 and FRE/ZR1(Mimicking FR1) respectively.
I am not sure which config drives the freight as a credit memo on the MRRL side.

ABGL Post Credit memo for asset

Hi,
In transaction ABGL (Credit Memo in Invoice Year), I wanted to issue credit memo for price difference in acquisition of asset.
issue background:-
asset bought without PO (F-90), last year 2010
Now we want to post Credit memo for this asset.
Error hit:
Acquisition value negative in area 01.
Message no. AA617
What is this error message mean? How to resolve this?

Hi,
in OADB, our setting :-
Acquisition value = +
NBV = +
Investment grants = 0
Revaluation = 0
Ordinary depreciat. = *
Special Depr. = *
Unplanned Depreciat. = *
Transfer of reserves = -
Interest = 0
Revaluation ord.dep. = 0
I follow your step, i change acquisition value field to "-", it prompt me this message:-
Caution: generic values for real depreciation area (refer to long text)
Message no. AC246
Diagnosis
You set up depreciation area 01 so that all types of acquisition values are allowed. However, this only makes sense for derived depreciation areas.
System Response
Warning message. The system allows the setting, but note that it can lead to undesired effects for real depreciation areas.
Procedure
Check the setting.
I change theAcquisition value + to -?

Credit memo for customer

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