Criteria set for survey determination in Complaints

Hi,
Is there anyway to customize the criteria set for survey determination in complaints?
The field is in IMG activity > CRM > Transaction > Settings for Complaints > Questionnaire for Complaints > Define Determination for Questionnaires. But I can't find no IMG activity to set this criteria field for complaints.
Any ideas?
Susana Messias

CRM Survey: Criteria Set ID
In this field, you can narrow down the determination criteria for the determination rule further. For example, you can specifiy a particular system status which the transaction must have. The determination criteria you define depends on the transaction you are working in: the determination criteria for activities is different than that for opportunities or leads. You define the further determination criteria in another Customizing activity, depending on your application.
I guess criteria sets are not available for complaint questionnaires but only for activities. You may try maintaining the criteria set settings under settings for activities and see if it reflects. Not sure though
<b> <i> Julius Pereira </i> </b>

Similar Messages

BADI for Survey determination for Activities

Dear Gurus,
I am wondering if you can help me.
We need to set up a survey determination for activities in CRM 4.0.
Unfortunately the survey determination criterias are based in several possibilities, like Org unit, Activitiy Category, etc, but we need to have the determination criteria based on a custom field which was created in EEWB.
Do you give me a tip, which Function Module should be changed in order to have the survey dinamically changed on this field change?
E.g. if the Field value is 'A', Survey 'A' must be loaded
When the field value is 'B', Survey 'B' must be loaded.
Regards
Balazs Barabas

Hi,
Any thoughts?

Dynamic Survey determination in Complaint document

Hi,
Is it possible to dynamically determine a survey in a service complaint transaction type? There is the standard determination configuration rules but I'm looking for a dynamic way to select a survey based on for example the user status in a transaction. Is there a BADI or something like that?
Thanks,
Patrick

Hi Patrick,
have you found a solution for this issue? I'm having the same requirement and am currently looking for a solution.
Thank you!
Regards
Marko

Determine preferred size to be set for the JPanel attached to JScrollBar

Determine what preferred size to be set for the JPanel attached to JScrollBar.
Hello all, I am having a JPanel, where new components will be added into it during run-time. When there are too many components inside the JPanel, I need to re-set the JPanel preferred size so that the JScrollBar is scrollable.
I was wondering what is the good method to determine the preferred size of JPanel during runtime?
Currently, I am using
myJPanel.setPreferredSize(new Dimension(
numberOfNewComponent * preferred width of each component,
numberOfNewComponent * preferred height of each component
));Is there any better alternative?
Thank you very much.
yccheok

Usually a container such as JPanel will calculate its own preferred size from its layout manager - calling setPreferredSize is often unnecessary.
When you add a component to your JPanel its preferred size will change automatically.
What's wrong with the behaviour when you simply add your JPanel to a JScrollPane and let it manage its own preferred size?
Hope this helps.

Output Determination Configuration Setting for GoodsIssue(Transfer Posting)

Hello Gurus,
Can any one give the details for Output Determination Configuration Setting for Goods Issue(Transfer Posting).
Thanks N Regards,
Venu MG

hi,
PRINT OUT OF MATERIAL DOCUMENT AT GI/Transfer posting:
1. Maintain the Printer Name in SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Gen Settings->Printer Setting
2. Ensured in SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Gen Settings->Item Print Indicator, 1 stands for Matl Doc print out
3. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Gen Settings->Print Version, maintain Print Version 2
4. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Print Control->Maintain Print Indicator for GI/Transfer Posting Documents
5. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Output Determination->Maintain Output Types, for the Output types WE01, WE02 and WE03, ensure the foll:
a. Default Values: Dispatch Time is 3 or 4 as per reqmt. and Tr medium is 1
b. Print Parameter is 7
6. In SPRO->Matl Mgmt->Inv Mgmt and Phy Inv->Output Determination->Printer Det->Pr Det by Pl/StoLoc, maintain the Output device for all your Plants
7. In MN21, for Tr Type WE, Print Version 3, maintain Print Item as 1.(Condition records)
8. While doing MIGO, ensured that in General Tab, you get "3 Collective Slip" beside the Print Indicator and you tick mark the field.
Now go to MB90 entered the output type as WE01, Tr m as 1, Sort or. 01, Pro.mode as 01, and executed. Sytem outputted all the material documents that has to be taken print out.
Regards
Priyanka.P

Set Filter Criteria Fields for ALV

Hi everyone!
Is there a way in ALV that you can set the filtering criteria fields for your ALV report, but not the field values itself?
To be more clear (I hope), When you run the ALV report, it initially shows you the entire report, but when you click on the FILTER button, there are already pre-selected fields for the filter criteria.
Thanks a lot.. points for any useful answer.

Hi,
Yes you can do with Layout button in the application tool bar.
First filter out the columns and save it with name.
Everytime you execute the program,click the layout button and select the layout variant .
regards,
Maha

No survey determination in activity when assigning target group

Hi Gurus, how are you?
I`m pretty new to Marketing so I really need your help if possible. I`m using CRM 7.0 and the thing is that I have created a Questionnaires with no problem whatsoever. Then I`ve created a Campaign and again I did it with no further errors.
However I think my problem is in the determination criteria for Questionnaires. For example, I have define the questionnaires determination for a business activity establishing the ID Determination, Description, validity, Transacction Type but without specifying any Criteria Set ID. When I save this customizing and go to to IC to create the transaction type (the same one used in the determination) the Questionnaire is determined automatically which si correct.
The problem arises when I define a Criteria Set with its corresponding description, the Object Type BUS2010020 (Campaign) and the Object Key which is the campaing created before.
After making this definition, if I go to "Determination for Questionnaires:Business Activity" and make a new entry with Determination + Description + Validity + Transaction Type + Questionnaire ID + Active Check + Criteria Set, then when creating the transaction type beforementioned the system does not determined the quesionnaire any more. However, if I delete the Criteria Set from that entry and create the same transaction type again, in this case the system does determine the questionnaire.
Could you please help me?
Thank you very much,
Regards,
Lore

Hi Lorena,
The criteria that you have in Criteria Set might not be matching what you enter without the criteria set. You might want to recheck that. And as far as I remember, you can't setup questionnaire determination for campaigns.
Regards,
Shiromani

Setting for BY-Product

Dear Gurus,
what will be the setting for costing side ,in BOM we maintained negative qty .
we require all setting regarding costing point ofview
siva

Hi,
1.Consumption account cannot be determined
Message no. CK322
Diagnosis
Automatic account determination could not find a consumption account with the following criteria:
Chart of accounts : GCOA
Transaction : GBB
Valuation/acct modification : Z001/ZOF
Material/valuation class : RMBSP00000005 /3002
Procedure
Check the Customizing settings for account determination.
Solution :
for the above problem make the following setting :
OBYC -> GBB ->
add one entry for new GL a/c to acct modification ( ZOF ) with valuation class ( 3002)
2.Costing items for material FGEEM00000007 in plant 1000 without cost element.
Message no. CK597
Diagnosis
The itemization for material FGEEM00000007 in plant 1000 contains valuation-relevant items without a cost element.
System Response
The costs of these item(s) cannot be included in the cost component split. This means that there will be inconsistencies between the cost component split and the itemization.
Procedure
Check the log for further system messages for material FGEEM00000007 in plant 1000. Correct the error and carry out costing again.
Solution:
GO to OKTZ and in the Structure Check whether the Cost Element for MAterial
Consumption has been assigned in the Itemization or not.
I think it will resolve your issue . If any problem pl revert.
Regards
Vinod

Oracle 9.2.0.3.0 patch set for windows - questions

Hi!
I have for that some questions. I have oracle 9.2.0.1.0 on a windows 2003 server running with one local database - no real apllication cluster.
I don't understand which instructions I have to make for oracle upgrade?
Must I also make the 3. instruction? Connect to databse prior and drop?
Must I also make the post install action for my database?
(startup migrate ...)
what means at post install actions the following:
'execute these post install actions only if you have one or more databases associated to the upgraded $oracle_homee.
My database path is e:\oracle\oradata\database my oracle path is e:\oracle\ora92 have I in my case make the post install actions?
Thanks for help!
1. When applying this patchset on Windows NT, XP or Windows 2000, you must log onto the system as a user with Administrative privileges
(e.g. as a user which is a member of the local Administrators group).
2. Unzip the downloaded patch set file into a new directory.
3. Drop the xmlconcat function by running the following commands:
drop public synonym xmlconcat;
drop function xmlconcat;
4. Shut down any existing Oracle Server instances in the ORACLE_HOME to be patched with normal or immediate priority. i.e.: Shutdown all instances (cleanly). Stop the database services, and stop all listener, agent and other Oracle processes running in or against the ORACLE_HOME to be installed into.
5. Perform the following pre-install steps for Real Application Clusters (RAC) enviroments only:
IN ADDITION TO STOPPING ALL ORACLE SERVICES IN THE ORACLE_HOME TO BE UPGRADED:
If you are running in a RAC enviroment, stop the following Windows service(s)/devices(s) using the Net Stop command:
Stop the Windows service named "OracleGSDService"
Stop the Windows service named "OracleCMService9i".
Stop the Windows device named "OraFenceService" (This Device does NOT show up as a Service in the Control Panel).
For Example:
C:\>net stop OracleGSDService
C:\>net stop OracleCMService9i
C:\>net stop OraFenceService
Once the above steps have been performed on all the nodes of the cluster, you should then be able to upgrade the OSD components to the 9.2.0.3 versions. This can be accomplished by...
xcopy all the files in the \Disk1\preinstall_rac\osd\*.* directory to the directory in which the OSD components were originally installed on all nodes(typically %SystemRoot%\system32\osd9i).
Note: You may also be able to look in HKEY_LOCAL_MACHINE\Software\Oracle\OSD9i registry key to determine the directory in which the original OSD components were installed. Now the OSD components can be restarted on all the nodes in the cluster.
C:\>net start OraFenceService
C:\>net start OracleCMService9i
C:\>net start OracleGSDService
After all of the above steps have been completed on all the nodes of the cluster, you are now ready to proceed with the Oracle 9.2.0.3.0 patchset installation.
6. Start the installer:
If the current Installer version is less than 2.2.0.18.0 then download the Installer 2.2.0.18.0 from Oracle Metalink where it can be accessed with the bug number 2878462 and choosing the MS Windows NT/2000 Server platform, then run the setup.exe 2.2.0.18.0 from the C:\Program Files\Oracle\oui\install directory .
7. You may install the Patch Set through either an interactive or a silent installation.
To perform an interactive installation using the Oracle Universal Installer graphical interface:
1. Start the installer from the newly installed OUI 2.2.0.18.0 by running the version of setup.exe located at C:\Program Files\Oracle\oui\install and verify
that the version of the OUI GUI is 2.2.0.18.0 before proceeding.
2. Follow the steps given below within the installer:
1. On the Welcome screen, click the Next button. This will display the File Locations screen.
2. Click the Browse button for the Source... entry field and navigate to the stage directory where you unpacked
the Patch Set tar file.
3. Select the products.jar file. Click the Next button
The products file will be read and the installer will load the product definitions.
The products to be loaded will be displayed (verify ORACLE_HOME setting for this first).
4. Verify the products listed and then click on the Install button.
5. Once the installation has completed successfully, it will display End of Installation. Click on Exit and confirm
to exit the installer.
To perform a silent installation requiring no user intervention:
1. Copy the response file template provided in the response directory where you unpacked the Patch
Set tar file.
2. Edit the values for all fields labeled as "<Value Required>" according to the comments and examples
in the template.
3. From the unzipped patchset installation area, start the installer by running the setup executable passing
as the last argument the full path of the response file template you have edited locally with your own
value of ORACLE_HOME and FROM_LOCATION:
setup.exe -silent -responseFile <full_path_to_your_response_file>
Post Install Actions
Execute these "Post Install Actions" only if you have one or more databases associated to the upgraded $ORACLE_HOME.
Important Notes
1: Java VM and XML DB Requirements
Users who have JVM (Java enabled) or JVM and XDB installed on their 9.2.0.1 databases should make sure that the init.ora parameters shared_pool_size and java_pool_size are each 150 MB or more before running the catpatch.sql upgrade script. Failure to do so could result in an unrecoverable memory failure during running of the script. Please note that JVM and XML DB was shipped as part of the default 9.2.0.1 seed database and will be present unless the user explicitly installed a 9.2.0.1 instance without them.
2: SYSTEM table space
If you have JServer installed in the database, you should check to be sure there is at least 10M of free space in the SYSTEM table space before running these actions.
3: Installing on Cluster Databases
If you are applying this patch set to a cluster database, then set the CLUSTER_DATABASE initialization parameter to false. After the post-install actions are completed, you must set this initialization parameter back to true.
To complete the installation of this patch set, you need to start up each database associated with the upgraded $ORACLE_HOME, start the database listener (e.g., lsnrctl start), login using SQL*Plus (e.g., sqlplus "/ as sysdba"), and run the following commands/scripts in order from $ORACLE_HOME within a MIGRATE session. If you are using the OLAP option, make sure that the database listener is up.
startup migrate
spool patch.log
@rdbms/admin/catpatch.sql
spool off
Review the patch.log file for errors and re-run the catpatch script after correcting any problems
shutdown
startup
This step is optional - it will recompile all invalid PL/SQL packages now rather than when accessed for the first time - you can also use utlrcmp.sql to parallelize this in multiprocessor machines:
@rdbms/admin/utlrp.sql
Execute the following if you use Oracle OLAP option:
alter user olapsys identified by <password> account unlock
connect olapsys/<password>
@cwmlite/admin/cwm2awmd.sql
exit
Execute the following script only if you have version 9.2.0.1.0 of Oracle Internet Directory installed in your ORACLE_HOME. Make sure that the database and database listener are running and that all parameters are specified prior to running the script:
$ORACLE_HOME/bin/oidpatchca.bat
-connect <Connect String>
-lsnrport <Listener Port>
-systempwd <SYSTEM Password>
-odspwd <ODS Password>
-sudn <Super-User DN>
-supwd <Super-User Password>
-dippwd <Password to register DIP Server>
Where:
connect - Database connect string
lsnrport - Database Listener port
systempwd - Password of the database 'SYSTEM' user
odspwd - Password of the database 'ODS' user
sudn - Super-user DN
supwd - Super-user Password
dippwd - New password to register Directory Integration Server. This password must conform to the password policy in the OID server
Execute the following steps only is you are using the RMAN catalog.:
rman catalog <user/passwd@alias>
upgrade catalog;
upgrade catalog;

I don't understand which instructions I have to make for oracle upgrade?
-- You have to follow all the instructions mentioned
(Just check for few if's for Cluster enabled, OID and OLAP databases. Perform these steps only if they apply)
Must I also make the 3. instruction? Connect to databse prior and drop?
-- Yes you should do
Must I also make the post install action for my database?
(startup migrate ...)
-- Yes. Do run catpatch.sql .
what means at post install actions the following:
'execute these post install actions only if you have one or more databases associated to the upgraded $oracle_homee.
-- In this step make sure you do step 1
1: Java VM and XML DB Requirements
Otherwise catpatch.sql will fail.
Do 2 and 3 only if applicable
Chandar
My database path is e:\oracle\oradata\database my oracle path is e:\oracle\ora92 have I in my case make the post install actions?

Transaction type for Account Determination

This doubt in STO scenario:
STO - between 2 plants - different company codes under same client
Created STO from Receiving Plant in ME21N with document type NB
Based on that STO, Created Delivery in VL10B from supplying Plant
Tried PGI in VL02N from supplying Plant.
Received the Error Message as below:
Posting keys for account determination for transaction BUV do not exist
Message no. F5598
Diagnosis
The posting keys necessary for account determination for transaction BUV have not been set.
System Response
Because the posting key is missing, the system cannot generate any automatic postings.
Procedure
Maintain the posting keys necessary for transaction BUV.
After working thru OBYC found that the transaction type BUV is missing.
How to create the transaction type?
Thanks in advance
Vaidee
Edited by: Vaidee on Mar 11, 2009 10:08 AM

Thanks for the effort.
Executed TCode OBYA.
Entered the company codes.
For Company Code 1 u2013 Receivable u2013 Debit posting Key u2013 86
For Company Code 1 u2013 Payable u2013 Credit posting key u2013 96
For Company Code 1 u2013 Receivable u2013 Debit posting Key u2013 86
For Company Code 1 u2013 Payable u2013 Credit posting key u2013 96
Tried to change the posting key to 89 and 99.
Error message is :
Enter posting key with account type D, K or S
Message no. F4809
Diagnosis
You have specified a posting key which is defined for neither customer, nor vendor, nor G/L account postings
Thanks
Vaidee

NEW FIELDS FOR PRICE DETERMINATION in MM

Hi all experts,
we have added new field in customizing so that in the purchase order in MM we can use new fields for price determination.
However we do not finde the exit or program were we can set a value for these fields.
for instance, we want to differenciate countries belonging to the EU and not. We create a yes/no field and get its value from table T005 where each country has this info. Everything seems to be ok, but our field is not populated into KOM* tables and therefore we don't go through the condition price...
Any ideas? Thanks.

Hi,
You can try using Info Record.
Thanks,
Venkat

How to define CPU sets for different hardware cores?

We're doing a small benchmarking research on parallel benefits of Niagaras, and as one part of
the research, we want to find out whether there are performance differences between hardware
CPU cores and strands within a core. From theory, only one strand of a core is executing at any
given moment, others are "parked" while waiting for IO, RAM, etc. So it may be possible to see
some difference between a program running with 4-processor "pset"s, i.e. 4 strands of one core
and 4 separate cores.
While I can use psrset or poolcfg/pooladm to create and bind actual processor sets consisting
of a number of processors, I have some trouble determining which of the 32 CPU "id numbers"
belong to which hardware core.
On a side note, an X4600 server with two boards lists 4 "Dual-Core AMD Opteron(tm) Processor
8218 CPU #" entries in prtdiag, but 8 "cpu (driver not attached)" entries in prtconf, and
Solaris recognizes 8 processors in pooladm. Again, there's no clue which of these 8 processor
cores belongs to which socket, and this information could be important (or at least interesting)
for SMP vs. NUMA comparison within otherwise the same platform.
So far the nearest ideas I got were from some blog posts about pooladm which suggested to
make a CPU set for a worker zone with CPU IDs 0-28, and moving hardware interrupts to CPU
IDs 29-31. I could not determine whether these are single strands of separate cores, or 3 of 4
strands on a single core, or some random 3 strands how-ever Solaris pleases to affine them?
Is this a list defined somewhere (i.e. IDs 0-3 belong to core 0, IDs 4-7 belong to core 1 and so
on, according to Document X) or can this be determined at runtime (prtdiag/prtconf)?
Is this a fixed list or can the "strand number-CPU core" relations change over time/reboots?
Perhaps, does Solaris or underlying hardware deliberately hide this knowledge from the OS
administrators/users (if so, what is the rationale)?
Finally, am I correct to believe I can place specific CPU IDs into specific psets via pooladm?
Looking at /etc/pooladm.conf I think this is true (the default pool lists all CPU IDs of the
system), but wanted some solid confirmation :)
Thanks for any ideas,
//Jim

A Sun Fire E2900 with 4 dual-core UltraSPARC-IV chips:
# prtdiag
System Configuration: Sun Microsystems sun4u Sun Fire E2900
System clock frequency: 150 MHZ
Memory size: 16GB
====================================== CPUs ======================================
               E$          CPU                  CPU
CPU      Freq      Size        Implementation       Mask    Status      Location
0,512 1350 MHz 16MB        SUNW,UltraSPARC-IV    3.1    on-line     SB0/P0
1,513 1350 MHz 16MB        SUNW,UltraSPARC-IV    3.1    on-line     SB0/P1
2,514 1350 MHz 16MB        SUNW,UltraSPARC-IV    3.1    on-line     SB0/P2
3,515 1350 MHz 16MB        SUNW,UltraSPARC-IV    3.1    on-line     SB0/P3
# psrinfo -p -v
The physical processor has 2 virtual processors (0 512)
UltraSPARC-IV (portid 0 impl 0x18 ver 0x31 clock 1350 MHz)
The physical processor has 2 virtual processors (1 513)
UltraSPARC-IV (portid 1 impl 0x18 ver 0x31 clock 1350 MHz)
The physical processor has 2 virtual processors (2 514)
UltraSPARC-IV (portid 2 impl 0x18 ver 0x31 clock 1350 MHz)
The physical processor has 2 virtual processors (3 515)
UltraSPARC-IV (portid 3 impl 0x18 ver 0x31 clock 1350 MHz)
# prtconf | grep cpu
            cpu (driver not attached)
            cpu (driver not attached)
            cpu (driver not attached)
            cpu (driver not attached)
            cpu (driver not attached)
            cpu (driver not attached)
            cpu (driver not attached)
            cpu (driver not attached)A 6-core single-T1 Sun Fire T2000:
# prtdiag
System Configuration: Sun Microsystems sun4v Sun Fire T200
System clock frequency: 200 MHz
Memory size: 8184 Megabytes
========================= CPUs ===============================================
                            CPU                 CPU
Location     CPU   Freq     Implementation      Mask
MB/CMP0/P0   0     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P1   1     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P2   2     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P3   3     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P4   4     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P5   5     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P6   6     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P7   7     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P8   8     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P9   9     1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P10 10    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P11 11    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P12 12    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P13 13    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P14 14    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P15 15    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P16 16    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P17 17    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P18 18    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P19 19    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P20 20    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P21 21    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P22 22    1000 MHz SUNW,UltraSPARC-T1
MB/CMP0/P23 23    1000 MHz SUNW,UltraSPARC-T1
# psrinfo -p -v
The physical processor has 24 virtual processors (0-23)
UltraSPARC-T1 (cpuid 0 clock 1000 MHz)
# prtconf | grep cpu
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)
    cpu (driver not attached)//Jim

OutPut as a PDF doc for Output Determination process of a PO

Hi
Can I get the OutPut as a PDF document for OutPut Determination process of a PO for a Vendor.
My schema should produce a PDF file and get transmitted to that Vendor as soon i save my PO.
Also can i get any SAP document on this.
Pls help me. Swifty reply me.
cheers
MaruthiRam

Hi,
PO can be sent to using Outlook email or the Internal send within SAP.
Message via E-Mail
Use
You can send purchasing documents to a vendor by e-mail.
You can also send memos to an internal user from within the purchasing document, in which case the recipient can directly access the relevant document when processing the e-mail (executable mail).
Prerequisites
External Transmission
Make the necessary Customizing settings
The SAP system is configured for the transmission of external mails.
The message determination facility has been set up in Customizing for Purchasing.
You have defined a communication strategy in Customizing under Messages Output Control -> Message Types -> Define Message Types for <Purchasing Document> -> Maintain Message Types for <Purchasing Document> on the Default Values tab page, so that if no e-mail address can be found, for example, the system sends a fax.
The following information is necessary:
1.Data
2.Value
3.Comment
Message type:
Communication strategy
E.g. NEU
Choose a communication strategy or create a new one. Via the input help, you can branch to the maintenance function for communication strategies. Choose in the following window.
Enter the necessary data on the Default Values tab page on the detail screen for the message type ().
Processing routines
Medium
Program
FORM routine
5 (external transmission)
SAPF06P (e.g. for PO)
ENTRY_NEU
The entries are identical to those of the print output.
Partner roles
E.g. external transmission/LF
Maintain master data
Message records must have been created through master data maintenance (Purchasing menu). (See Creating Message Records)
Enter the necessary data u2013 for example, role LF (vendor), medium 5 (external transmission) and time spot 4 (send immediately upon saving).
SAP recommends that you work with time spot 4, so that the e-mails generated are sent immediately.
If you work with processing time spot 1 (send via periodically scheduled job), you must schedule the program RSNAST00 periodically for message output, so that messages are generated and e-mails sent.
An e-mail address is stored in the vendor master record.
An e-mail address is stored in the user master record.
Please note that you must also maintain an e-mail address for user IDs with which batch-jobs are carried out.
Internal Transmission
Make the necessary Customizing settings:
You have maintained the Customizing settings for Purchasing under Messages, Output Control -> Message Types ->Define Message Types for <Purchasing Document> -> Maintain Message Types for <Purchasing Document>.
The following information is necessary:
1.Data
2.Value
3.Comment
Message type:
Time-spot
Transmission medium (output medium)
Partner role
E.g. MAIL
E.g. 4 (send immediately upon saving)
7 (SAPoffice)
MP (mail partner)
Enter the necessary data on the Default Values tab page on the detail screen for the message type ().
Mail title and texts
E.g. mail from purchase order
Processing routines
Medium
Program
FORM routine
7 (SAPoffice)
RSNASTSO
SAPOFFICE_AUFRUF
Partner roles
E.g. SAPoffice/MP
SAPoffice/LF
Maintain master data
Message records must have been created for the message type MAIL through master data maintenance (Purchasing menu). (See Creating Message Records)
For more information on the internal and external transmission of e-mails, refer to the Basis documentation under Business Workplace (BC-SRV-GBT).
Further information on external transmission is available in the Basis documentation under SAPconnect and in the section External Sending in the SAP System.
Activities
External Transmission
If you have specified the processing time-spot 4 (send immediately upon saving), the system will immediately generate and transmit a message when you save the purchasing document.
If you have specified the processing time-spot 1 (send via periodically scheduled job), you must initiate the output of e-mails manually.
Result
You see the documents generated in the SAP system under Office ->Work center -> Outbox -> Documents.
Internal Transmission
On the message screen of the Purchasing application (e.g. in the purchase order), enter the message type, the medium (SAPoffice) and the role (MP = mail partner).
Choose Means of communication and enter your text on the following screen (<Purchasing document>: Send with note). Enter the useru2019s first and last names, for example, in the Recipient field.
Executable mail
If you wish to insert a transaction (because you want the recipient to view a purchase order, for example), choose Goto -> Execution parameters. Enter the necessary data, such as execution type (T = transaction), execution element (ME22N = Change Purchase Order), execution system, and the SET/GET parameters (BES for purchase order).
Result
If you have specified send immediately as the processing time-spot, the user will immediately receive a message or document when the purchase order is saved.
The user can view the message sent to him or her via Office -> Work center -> Inbox.
If the document in your inbox is an executable mail, you can click the right-hand mouse button and directly access the relevant purchase order, for example, via the menu thus displayed.
Hope it works...
Regards,
Kiran

Receiver Determination - Configuration Overview for Receiver Determination

Hi All,
I was trying on some tutorial for Calling RFC(sender) and creating a File at Receiver site.
I've configured all the required setting at the Design: Integration Builder.
As for Configuration: Integration Builder. Until the Step where I required to setup the Receiver Determination, there is this part "Configuration Overview for Receiver Determination". where i have to maintain the "Receiver Service", else i will hit this error "Enter the receiver service".
The steps which i followed was :
1. Create 2 Communication Channel for Sender/Receiver in the Business System.
2. Create a Sender agreement.
3. Create a Receiver agreement.
4. Create a Interface determination.
5. Lastly "Configure the Overview for Receiver Determination" for Receiver Determination
The problem which I'm facing now is I have nothing in the "Configure the Overview for Receiver Determination" at all even i have created the sender/receiver agreement and interface determination.
While some troubleshooting, under the If No Receiver Is Found, Proceed as Follows: I tried choosing the "Continue Message Processing with the Following Receiver" radio button and choose the Receiver for the Service then hit the save button.
The error "Enter the receiver service". pop up but now, the Receiver service was shown under the "Configure the Overview for Receiver Determination". When i try choosing back the "Terminate Message Processing with Error (Restart Possible) and hit the Save button. The Receiver service goes missing again.
Any Idea what happen ? or anything i missed out ? thanks in advance.

Hello
Check if you have the issue in the kba #1538009 Error When Executing Open - Object not found.
Also see note #1466011 Usability Improvements in Directory:
o Don't show deleted objects in navigation tree
When you delete an object in Directory the link to this object is not
automatically deleted from Configuration Scenario. You need to manually
open every scenario and remove such 'broken' link. In scenario editor
broken links are displayed in grey font and therefore can be easily
identified. Unfortunately the navigation tree in 7.1 (in contrast to
XI3.0) doesn't make difference between existing and broken links and
shows them as they all leads to existing objects.
Regards
Mark

Filter Qualified Link Checkbox set for tuples, But syndicated all Recs

Hello MDM Gurus,
With Reference to the answer below.. we have tuples and we are doing the same, but still we are getting all three links in the syndicated file.
I have tested this using flat syndication file.
Original Thread
Hello all!
Here is an issue we are working on. We would like to syndicate entries from a qualified lookup table for a particular customer, but only those where a certain qualifier has a specific value. For example:
Qual Table:
Non-Qual1; Non-Qual2; Qualifier.
Entries:
"AA", "123", "Yes"
"BB", "123", "No"
"CC", "456", "Yes"
So, when I syndicate this customer record, I would only like to syndicate those entries where the Qualifer = "Yes".
"Supress Unchanged Records" only works on the whole customer record and if the Search Criteria is set for "Qualifer = "YES", then it chooses the record (correctly), but syndicates all entries from the table.
Answer
Try using
Filter Qualified Links in the Map Properties of the Syndicator.
If activated, syndication results contain only the data selected in the Selection Pane.
Tick the check box under the Value Column for that property. By default that check box is not selected. You have to check it.
This works similar to the 'Filter' check box of the MDM Data Manger.
Limitation as of SP04
- One Global setting per map for qualified links plus one global setting per map for multi-valued lookups.
Please help us to resolve this issue. your input will be highly appreciated.
Thanks in Advance.

I need to synidate all customer records regardless of contacts linked to the customer.
A customer can have one to many contacts. There are several contact functions such as Primary, Sold To, Owner, etc.
When I syndicate the customer, I need to syndicate all Customer main table data and include Contact data only if the Contacts function = Primary, otherwise the contact data should be null in the syndiation.
A customer may have no contacts --> Syndicate Customer main table data, contact data is null
A customer may have theee contacts: 1 = primary, 2 = ship to, 3 = owner --> Syndicate Customer main table data and Primary contact data
A customer may have two contacts: 1 = ship to, 2 = owner --> Syndicate Customer main table data, contact data is null (since no Primary contact exists)
I hope this clarifies the requirement.
thanks
Tammi

Criteria set for survey determination in Complaints

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