CRM Extractors for Product & Customer

Question

Hi Experts,
                 Iam new to CRM, can any one provide me the extractors for Product and Customer. Here we are trying to extract Product and Customer data from CRM source to BW/BI target, so if i know the extractors for the above it will be really helpful. Also if there is any step by step guide for the same it would be a great help.
Thanks in advance
Shiv

Answer 1

Hi all, this may be too late based on the posted dates, but this is a current issue for me that I have found solution for now and I will post up anyways same thing.  There is very little documentation so hopefully this is helpful for whoever else has unique requirements to use this delivered functionality.
Finally I am able to find a solution to this problem and now my system is tracking all status changes and providing me detail conveniantely on duration and time between status changes.
There are some table entries that need to be created plus a couple notes that will help.  This applies to people who are not getting any data whatsoever in their CRMD_TSS_DTRACK table or 0CRM_TSS_DTRACK extractor.
Goto transaction --> SMW3FDCUST and make the following entries:
BDoc Type BUS_TRANS_MSG
Context mBDoc Notification (additional calls)
Sequence 50
Service Function CRM_UPLOAD_BW_TSS_DTRACK_SRV
and
BDoc Type BUS_TRANS_MSG
Context mBDoc Notification Multiple (additional calls)
Sequence 50
Service Function CRM_UPLOAD_BW_TSS_DTRACK_SRV
and
BDoc Type BUS_TRANS_MSG
Context mBDoc Initial Load (additional calls)
Sequence 50
Service Function CRM_UPLOAD_BW_TSS_DTRACK_SRV
To also ensure your statuses are being captured after all your configurations have been made, be sure that for these 2 key notes you have the approriate corrections existing in your system:
1024652 - This ensures your custom statuses groups are captured in table and extractor (once you have enhanced it of course)
1239530 - Ensures that all status changes are captured according to your configurations
Thanks.