CRM IC Webclient - Massive Performance Problems Searching in Agent Inbox

Hi Forum,
can somebody help me. We have massive Search Performance problems in Interaction Center Webclient in Agent Inbox. When agents searching, for example for open emails, the time to get a result takes approx. 2-3 minutes.
Thats absolute inadmissible and endangered the running business.
The queury reading the eMails from the workitem tables is very very slow.
Could somebody help me with ideas to solve this big performance problem. Have somebody the same problems?
Thank you very much in advance for any information.
We use Interaction Center Webclient on CRM Release 5.0
Thorsten

Another aspect you could check is the following:
Analysis performed didn't show anything strange nor any high consumers
of the response time. The processing time occurs, since IC-Web on CRM 5
is a bit demanding for CPU power.
The only thing that could improve the performance a bit is the
buffering of org structure, which is currently switched off for
SALES and SERVICE scenarios as per table T77OMATTSC.
The report HRBCI_ATTRIBUTES_BUFFER_UPDATE is running regulary
however no scenario is being placed in the buffer to speed up
org structure read. Please check this and provide feedback.
How to use this report, can be found back in the Reports own documentation and also in SAP HELP.
cheers
Davy

Similar Messages

Any pointers on how ERP Sales order are searched in Agent Inbox

Hi,
I have a requirement where i need to trigger an activity/workflow in CRM for orders that are created through ERP Salesorder functionality. In the workflow list, we need to give the order description and provide an hyperlink to the order number. on selection of order number, it should display the ERP sales order. To achive this in workflow, i am trying to understand the as-is standard functionality which is available in Agent Inbox search on ERP sales order.This search is getting the ERP orders and on selecting the order it is opening the ERO sales order page. I tried debugging the method GET_MAINCATAEGORY available in the component iccmp_inbox and in the view Inboxsearch.But couldnt really able to crack the logic how it is retrieving the ERP sales order from inbox search. Any pointers on how this is achieved will be of great help.
Thanks,
Udaya

Hi Udaya,
Calling a Customer Specific R/3 Transaciton was quite easy in CRM 4.0 / 5.0 in the PC-UI Framework using Object Links. You can do that all by customizing and creating a custom method for a BOR Object in Transaction SWO1.
I think I've used CRM_ORDER_MAINTAIN to update the Document Flow. The subsequent activities where created by BAPI_ACTIVITYCRM_CREATEMULTI. I've wrapped all that standard functions in a RFC enabled function module.
It would be possible to provide also a link in the E-Mail to the Manager but the client is using a Citrix environment to provide access to the Portal. But Outlook runs locally. So we decided to use the standard Portal iView to display the Alerts. When you fill the Alert Container with the elements OBJKEY_GUID, OBJKEY_BOR_OBJECT_TYPE, OBJKEY_CRM_OBJECT_TYPE, OBJKEY_METHOD and OBJKEY_LOGICAL_SYSTEM using the Function Module SWC_ELEMENT_SET that provides a direct link to the specific document too.
Best regards
Gregor

Quick searched in agent inbox

hi,
in agent inbox search category, i need to search by partner function. can somebody give me any idea.
thnks
vk

Hi Sunglad,
For Default Searches you will have you use the following 2 table views. You can access them via SM30. Create your quick search and assign them to the Business Role.
CRMV_AUI_QUICKS
CRMV_AUI_PRO_QS
Regards,
Hemanth

Performance problems when running PostgreSQL on ZFS and tomcat

Hi all,
I need help with some analysis and problem solution related to the below case.
The long story:
I'm running into some massive performance problems on two 8-way HP ProLiant DL385 G5 severs with 14 GB ram and a ZFS storage pool in raidz configuration. The servers are running Solaris 10 x86 10/09.
The configuration between the two is pretty much the same and the problem therefore seems generic for the setup.
Within a non-global zone Im running a tomcat application (an institutional repository) connecting via localhost to a Postgresql database (the OS provided version). The processor load is typically not very high as seen below:
NPROC USERNAME SWAP RSS MEMORY TIME CPU
 49 postgres 749M 669M 4,7% 7:14:38 13%
 1 jboss 2519M 2536M 18% 50:36:40 5,9%We are not 100% sure why we run into performance problems, but when it happens we experience that the application slows down and swaps out (according to below). When it settles everything seems to turn back to normal. When the problem is acute the application is totally unresponsive.
NPROC USERNAME SWAP RSS MEMORY TIME CPU
 1 jboss 3104M 913M 6,4% 0:22:48 0,1%
#sar -g 5 5
SunOS vbn-back 5.10 Generic_142901-03 i86pc 05/28/2010
07:49:08 pgout/s ppgout/s pgfree/s pgscan/s %ufs_ipf
07:49:13 27.67 316.01 318.58 14854.15 0.00
07:49:18 61.58 664.75 668.51 43377.43 0.00
07:49:23 122.02 1214.09 1222.22 32618.65 0.00
07:49:28 121.19 1052.28 1065.94 5000.59 0.00
07:49:33 54.37 572.82 583.33 2553.77 0.00
Average 77.34 763.71 771.43 19680.67 0.00Making more memory available to tomcat seemed to worsen the problem or at least didnt prove to have any positive effect.
My suspicion is currently focused on PostgreSQL. Turning off fsync boosted performance and made the problem less often to appear.
An unofficial performance evaluation on the database with vacuum analyze took 19 minutes on the server and only 1 minute on a desktop pc. This is horrific when taking the hardware into consideration.
The short story:
Im trying different steps but running out of ideas. Weve read that the database block size and file system block size should match. PostgreSQL is 8 Kb and ZFS is 128 Kb. I didnt find much information on the matter so if any can help please recommend how to make this change
Any other recommendations and ideas we could follow? We know from other installations that the above setup runs without a single problem on Linux on much smaller hardware without specific tuning. What makes Solaris in this configuration so darn slow?
Any help appreciated and I will try to provide additional information on request if needed
Thanks in advance,
Kasper

raidz isnt a good match for databases. Databases tend to require good write performance for which mirroring works better.
Adding a pair of SSD's as a ZIL would probably also help, but chances are its not an option for you..
You can change the record size by "zfs set recordsize=8k <dataset>"
It will only take effect for newly written data. Not existing data.

Performance Problems with Excel Client

Hello all,
We installed BPC 7.5 SP7 NW on our customeru2019s system and experience massive performance problems on our local clients in combination with Excel and MS Office in general.
u2022When opening u201CMaintain Dimension Membersu201D it takes some time (approx. 2 min) to open the Excel Sheet with the elements. The u201CSave to Serveru201D as well as the u201CProcess Dimensionu201D also takes time to execute. When executing u201CProcess Dimensionu201D the sandbox appears and it takes approx 2 min until the Process popup window appears. The process itself has normal performance.
u2022We also experienced slow performance with the opening or saving dynamic templates dialogue in the Excel Client. It takes some time until this dialogue appears.
In general, we experience slow performance every time BPC is opening a pop up window! We also experience slow performance when opening a (non BPC) MS Office document.
In order to resolve this issue we looked at the following notes and forum entries:
Notes: 1541181, 1531059, 1507575, 1479436, 1448502, 1288810
Forum: BPC NW slow Performance (Expand, Refresh, Saving) - How to enhance it?, [BPC for Excel] Dimension clicked, then Excel hangs
Can anybody give me tipps on how to solve this issue?
Thanks in Advance

Hi,
It will work if in IE, Advanced, Security you uncheck "Check for publisher's certificate revocation "
=======================
http://CSC3-2004-crl.verisign.com/CSC3-2004.crl
http://ocsp.verisign.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ%2FxkCfyHfJr7GQ6M658NRZ4SHo%2FAQUCPVR6Pv%2BPT1kNnxoz1t4qN%2B5xTcCEH6eR%2B%2FPmw5g6qZVJ2HNXK4%3D
http://crl.verisign.com/pca3.crl
=========================
Regards to all,
Laurentiu Bogdan

Performance Problems PrPro CS5 - Upgrade to CS6?

Hi
we often notice massive performance problems with PrPro CS5 here.
e.g. last week we were shooting with a Sony NEX-VG10. (MediaInfo:)
Format: AVC
Format profile: [email protected]
Format settings, CABAC: Yes
Format settings, ReFrames: 2 frames
Format settings, GOP: M=2, N=13
Bit rate: 16.0 Mbps
Width: 1 920 pixels
Height: 1 080 pixels
Display aspect ratio: 16:9
Frame rate: 25 fps
After linking footage into PrPro plaback stutters.
PrPro is very often not responsive to the keyboard at all.
Sometimes PrPro needs some seconds before playback starts.
This way editing is a pain...
No fx in timeline, only one or two clips. Same behaviour if I play a clip in the source window.
Project and sequence settings are correct. Playback quality set to 1/4.
These problems occure in several projects with footage from different cameras.
PrPro works ok with this (PAL/SD-)footage for example - MediaInfo:
Format: DV
Commercial name: DVCPRO
Width: 720 pixels
Height: 576 pixels
Display aspect ratio: 16:9
About the computer:
Dell Precision WorkStation T5500
24 GB RAM
2 processors w/ 8 cores together: Intel Xeon CPU E5620 @ 2.40GHz
System: 250 GB (SSD)
Media: 2 TB (this is one normal internal hard drive, no raid)
NVIDIA Quadro 4000 (driver version 297.03)
connected to internet (is a must in this company)
connected to intranet, server (is a must in this company, too)
optimized for performance
windows firewall active
AVIRA Porfessional
What would PrPro force to work with HD footage?
Add an RAID? internal/external?
Upgrade to CS6?
Edncode footage to another codec before linking it into PrPro? (which codec? encode with AME?)
Buy a new processor? (i7? which one?)
Buy any Hardware pieces?
TIA for your guidiance and best regards.

Take a look at the Dell T7400 currently at rank # 568, 'Base2008PT1' on Benchmark Results. It is somewhat similar to your own system, but has more memory, a better video card and some raid0 arrays. Nevertheless, it is around 3.4 times slower than a fast system. My guess is that your system is even slower.
The material you try to edit is very demanding and requires a beefy computer. Even though there is nothing wrong with the dual Xeon E5620's, their clock speed works against you (I have the same CPU's in a file server, but that is far less demanding than editing), as does the amount of memory in the system. You can be helped with more disks, but don't expect miraculous performance improvements. But all little things help.
The alternative is a complete new system, but that can be pricey. Even if you build it yourself, see Planning & Building a NLE system it can be costly. It gives you very fast performance as demonstrated on the Reflections page and you should not get such a system from Dell or HP, unless you have unlimited funds.

Issue while enabling Advanced Search functionality in Agent Inbox

Hi Experts,
We have enhanced the Agent inbox search to include few EEWB fields. The basic search is functioning smoothly and search is working on both standard and EEWB fields.
But after configuring the Advanced Search for agent inbox, we are not able to find the EEWB fields in the Advance search dropdowns to be searched upon.
We checked the ICCMP_INBOX/InboxAdvancedSearch view configuration and the EEWB fields are also not available in the list of available fields, but are present in the Context node 'SEARCH'.
Are we missing on some configuration?
Any pointers towards the solution would be highly appreciated.
Regards,
Saumya

Closing this thread due to lack of replies

Performance problem ECC / CRM WebUi

I have a performance problem when using CRM functionality FCC (a http i.e. bsp) aplication which makes a query in ECC system.(two systems are in different networks)
In real life user is waiting for response in CRM BSP like 60 seconds(really too much)
At CRM side:
When I look at CRM for overall dialog avg. response time is 806 ms with avg roll wait time is 436ms.
When I look at CRM for overall HTTP avg. response time is 244 ms with avg roll wait time is 194ms.
At ECC side:avg RFC(only there I can identify specified user with high times) response time for user is 7.577ms with a quite high DB avg response time 6310ms.
Generaly this is a big ECC system with avg dialog response time 612ms(and no other user complains)
How to improove this situation. Is the problem in ECC system ,CRM system or network? Would moving CRM system in ECC network improove performance dramatically or something else.
Should you need any other info do not hesitate

Thank you Juan
I wander do we neeed some more data to find main cause for performance problems.
I can organise moving CRM to ECC network(this engages many people of three company and downtime).
However if this does not bring significant improovment I will be "killled".
What to check to see main cause for performance problems

Full-text search containstable AND logical operator performance problem

I have the following clause in my SQL statement:
CONTAINSTABLE(subject_ifts, SearchText, '"smith*" AND "n*"', LANGUAGE 1033)
It takes approximately 60 seconds to return 840 rows from a total of 4 millions rows in the searched table. If the search condition is changed to '"smith*"' it returns 840 rows in less than 1 second (ie. all rows containing the text "smith"
also contain the text "n"). It seems that the search for "n*" takes a long time to return rows as almost all 4 million rows contain this text. (Note: The search criteria is passed as a parameter into a stored procedure at runtime based
on the search criteria input by the user in the UI).
Is there any way to make SQL Server perform its search for the text "n*" just on the resultset of the 840 rows returns from the "smith*" search? Theoretically this should return rows a lot quicker basing the search on 840 rows
rather than 4 million. However, I cannot seem to implement this effectively. I have tried using CTEs and JOIN to no avail. Any help greatly appreciated.
Graham Goodwin Email: [email protected]

Hello,
I am trying to involve someone more familiar with this topic for a further look at this issue. Sometime delay might be expected from the job transferring. Your patience is greatly appreciated.
Thank you for your understanding and support.
Regards,
Fanny Liu
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TechNet Community Support

Performance problem in ABAP code

hai guys,
I created report using tables like bsis,t001 etc,( tax report).
I have performance problem in this report.
COuld you pls tell me how to analyse the report and find out the place where process is taking more memory etc.
i did abap trace and runtime analysis..but could not find out exact point.
how to do this..
i want to analysis each subroutine,internal table and query process.
could you pls give me some ideas.
ambichan

There is an excellent tool available in SAP - Code Inspector.

Transaction is SCII
Try the following link and I am sure you will find a bunch of useful documents.
<a href="http://www.google.co.in/search?hl=en&safe=off&q=site%3Asdn.sap.comfiletype%3ApdfCode+Inspector&btnG=Search&meta=">ABAP Performance</a>
I use the Code Inspector to search for
a) All the select statements which are present within the loop
b) Nested Loops
c) Select query without providing criteria for primary keys, depending upon situation
d) Can the search be narrowed with extra conditions
e) Using READ .. BINARY SEARCH if internal table has lots of records.
The list is actually endless, but this is something to start with.
You can actually have a checklist, and depending upon it, go through your code. The more you adhere to checklist, you will find that, the performance would dramatically improve.
Also use ST05 transaction, for SQL Trace and find out which select query is taking the maximum time for response.
Regards,
Subramanian V.

Report program Performance problem

Hi All,
 one object is taking 30hr for executing.some one develped this in 1998 but this time it is a big Performance problem.please some one helep what to do i am giving that code.
*--DOCUMENTATION--
Programe written by : 31.03.1998 .
Purpose : this programe updates the car status into the table zsdtab1
This programe is to be schedule in the backgroud periodically .
Querries can be fired on the table zsdtab1 to get the details of the
 Car .
This programe looks at the changes made in the material master from
last updated date and the new entries in material master and updates
the tables zsdtab1 .
Changes in the Sales Order are not taken into account .
To get a fresh data set the value of zupddate in table ZSTATUS as
01.01.1998 . All the data will be refreshed from that date .
Program Changed on 23/7/2001 after version upgrade 46b by jyoti
Addition of New tables for Ibase
tables used -
tables : mara , " Material master
 ausp , " Characteristics table .
 zstatus , " Last updated status table .
 zsdtab1 , " Central database table to be maintained .
 vbap , " Sales order header table .
 vbak , " Sales order item table .
 kna1 , " Customer master .
 vbrk ,
 vbrp ,
 bkpf ,
 bseg ,
 mseg ,
 mkpf ,
 vbpa ,
 vbfa ,
 t005t . " Country details tabe .
--NEW TABLES ADDEDFOR VERSION 4.6B--
tables : ibsymbol ,ibin , ibinvalues .
data : vatinn like ibsymbol-atinn , vatwrt like ibsymbol-atwrt ,
 vatflv like ibsymbol-atflv .
*--types definition--
types : begin of mara_itab_type ,
 matnr like mara-matnr ,
 cuobf like mara-cuobf ,
 end of mara_itab_type ,
 begin of ausp_itab_type ,
 atinn like ausp-atinn ,
 atwrt like ausp-atwrt ,
 atflv like ausp-atflv ,
 end of ausp_itab_type .
data : mara_itab type mara_itab_type occurs 500 with header line ,
 zsdtab1_itab like zsdtab1 occurs 500 with header line ,
 ausp_itab type ausp_itab_type occurs 500 with header line ,
 last_date type d ,
 date type d .
data: length type i.
clear mara_itab . refresh mara_itab .
clear zsdtab1_itab . refresh zsdtab1_itab .
select single zupddate into last_date from zstatus
 where programm = 'ZSDDET01' .
select matnr cuobf into (mara_itab-matnr , mara_itab-cuobf) from mara
 where mtart eq 'FERT' or mtart = 'ZCBU'.
 where MATNR IN MATERIA
 and ERSDA IN C_Date
 and MTART in M_TYP.
 append mara_itab .
endselect .
loop at mara_itab.
clear zsdtab1_itab .
zsdtab1_itab-commno = mara_itab-matnr .
 Get the detailed data into internal table ausp_itab .----------->>>
clear ausp_itab . refresh ausp_itab .
--change starts--
select atinn atwrt atflv into (ausp_itab-atinn , ausp_itab-atwrt ,
 ausp_itab-atflv) from ausp
 where objek = mara_itab-matnr .
 append ausp_itab .
 endselect .
 clear ausp_itab .
select atinn atwrt atflv into (ausp_itab-atinn , ausp_itab-atwrt ,
ausp_itab-atflv) from ibin as a inner join ibinvalues as b
 on ain_recno = bin_recno
 inner join ibsymbol as c
 on bsymbol_id = csymbol_id
 where a~instance = mara_itab-cuobf .
append ausp_itab .
endselect .
----CHANGE ENDS HERE -
sort ausp_itab by atwrt.
loop at ausp_itab .
clear date .
case ausp_itab-atinn .
when '0000000094' .
 zsdtab1_itab-model = ausp_itab-atwrt . " model .
when '0000000101' .
 zsdtab1_itab-drive = ausp_itab-atwrt . " drive
when '0000000095' .
 zsdtab1_itab-converter = ausp_itab-atwrt . "converter
when '0000000096' .
 zsdtab1_itab-transmssn = ausp_itab-atwrt . "transmission
when '0000000097' .
 zsdtab1_itab-colour = ausp_itab-atwrt . "colour
when '0000000098' .
 zsdtab1_itab-ztrim = ausp_itab-atwrt . "trim
when '0000000103' .
*=========Sujit 14-Mar-2006
 IF AUSP_ITAB-ATWRT(3) EQ 'WDB' OR AUSP_ITAB-ATWRT(3) EQ 'WDD'
 OR AUSP_ITAB-ATWRT(3) EQ 'WDC' OR AUSP_ITAB-ATWRT(3) EQ 'KPD'.
 ZSDTAB1_ITAB-CHASSIS_NO = AUSP_ITAB-ATWRT+3(14).
 ELSE.
 ZSDTAB1_ITAB-CHASSIS_NO = AUSP_ITAB-ATWRT . "chassis no
 ENDIF.
 zsdtab1_itab-chassis_no = ausp_itab-atwrt . "chassis no
*=========14-Mar-2006
when '0000000166' .
----25.05.04
length = strlen( ausp_itab-atwrt ).
if length < 15. "***aded by patil
 zsdtab1_itab-engine_no = ausp_itab-atwrt . "ENGINE NO
else.
zsdtab1_itab-engine_no = ausp_itab-atwrt+13(14)."Aded on 21.05.04 patil
endif.
----25.05.04
when '0000000104' .
 zsdtab1_itab-body_no = ausp_itab-atwrt . "BODY NO
when '0000000173' . "21.06.98
 zsdtab1_itab-cockpit = ausp_itab-atwrt . "COCKPIT NO . "21.06.98
when '0000000102' .
 zsdtab1_itab-dest = ausp_itab-atwrt . "destination
when '0000000105' .
 zsdtab1_itab-airbag = ausp_itab-atwrt . "AIRBAG
when '0000000110' .
 zsdtab1_itab-trailer_no = ausp_itab-atwrt . "TRAILER_NO
when '0000000109' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-fininspdat = date . "FIN INSP DATE
when '0000000108' .
 zsdtab1_itab-entrydate = ausp_itab-atwrt . "ENTRY DATE
when '0000000163' .
 zsdtab1_itab-regist_no = ausp_itab-atwrt . "REGIST_NO
when '0000000164' .
 zsdtab1_itab-mech_key = ausp_itab-atwrt . "MECH_KEY
when '0000000165' .
 zsdtab1_itab-side_ab_rt = ausp_itab-atwrt . "SIDE_AB_RT
when '0000000171' .
 zsdtab1_itab-side_ab_lt = ausp_itab-atwrt . "SIDE_AB_LT
when '0000000167' .
 zsdtab1_itab-elect_key = ausp_itab-atwrt . "ELECT_KEY
when '0000000168' .
 zsdtab1_itab-head_lamp = ausp_itab-atwrt . "HEAD_LAMP
when '0000000169' .
 zsdtab1_itab-tail_lamp = ausp_itab-atwrt . "TAIL_LAMP
when '0000000170' .
 zsdtab1_itab-vac_pump = ausp_itab-atwrt . "VAC_PUMP
when '0000000172' .
 zsdtab1_itab-sd_ab_sn_l = ausp_itab-atwrt . "SD_AB_SN_L
when '0000000174' .
 zsdtab1_itab-sd_ab_sn_r = ausp_itab-atwrt . "SD_AB_SN_R
when '0000000175' .
 zsdtab1_itab-asrhydunit = ausp_itab-atwrt . "ASRHYDUNIT
when '0000000176' .
 zsdtab1_itab-gearboxno = ausp_itab-atwrt . "GEARBOXNO
when '0000000177' .
 zsdtab1_itab-battery = ausp_itab-atwrt . "BATTERY
when '0000000178' .
 zsdtab1_itab-tyretype = ausp_itab-atwrt . "TYRETYPE
when '0000000179' .
 zsdtab1_itab-tyremake = ausp_itab-atwrt . "TYREMAKE
when '0000000180' .
 zsdtab1_itab-tyresize = ausp_itab-atwrt . "TYRESIZE
when '0000000181' .
 zsdtab1_itab-rr_axle_no = ausp_itab-atwrt . "RR_AXLE_NO
when '0000000183' .
 zsdtab1_itab-ff_axl_nor = ausp_itab-atwrt . "FF_AXLE_NO_rt
when '0000000182' .
 zsdtab1_itab-ff_axl_nol = ausp_itab-atwrt . "FF_AXLE_NO_lt
when '0000000184' .
 zsdtab1_itab-drivairbag = ausp_itab-atwrt . "DRIVAIRBAG
when '0000000185' .
 zsdtab1_itab-st_box_no = ausp_itab-atwrt . "ST_BOX_NO
when '0000000186' .
 zsdtab1_itab-transport = ausp_itab-atwrt . "TRANSPORT
when '0000000106' .
 zsdtab1_itab-trackstage = ausp_itab-atwrt . " tracking stage
when '0000000111' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_1 = date . " tracking date for 1.
when '0000000112' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_5 = date . " tracking date for 5.
when '0000000113' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_10 = date . "tracking date for 10
when '0000000114' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_15 = date . "tracking date for 15
when '0000000115' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_20 = date . " tracking date for 20
when '0000000116' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_25 = date . " tracking date for 25
when '0000000117' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_30 = date . "tracking date for 30
when '0000000118' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_35 = date . "tracking date for 35
when '0000000119' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_40 = date . " tracking date for 40
when '0000000120' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_45 = date . " tracking date for 45
when '0000000121' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_50 = date . "tracking date for 50
when '0000000122' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_55 = date . "tracking date for 55
when '0000000123' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_60 = date . " tracking date for 60
when '0000000124' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_65 = date . " tracking date for 65
when '0000000125' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_70 = date . "tracking date for 70
when '0000000126' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_75 = date . "tracking date for 75
when '0000000127' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_78 = date . " tracking date for 78
when '0000000203' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_79 = date . " tracking date for 79
when '0000000128' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_80 = date . " tracking date for 80
when '0000000129' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_85 = date . "tracking date for 85
when '0000000130' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_90 = date . "tracking date for 90
when '0000000131' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dat_trk_95 = date . "tracking date for 95
when '0000000132' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dattrk_100 = date . " tracking date for100
when '0000000133' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dattrk_110 = date . " tracking date for110
when '0000000134' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dattrk_115 = date . "tracking date for 115
when '0000000135' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dattrk_120 = date . "tracking date for 120
when '0000000136' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-dattrk_105 = date . "tracking date for 105
when '0000000137' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_1 = date . "plan trk date for 1
when '0000000138' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_5 = date . "plan trk date for 5
when '0000000139' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_10 = date . "plan trk date for 10
when '0000000140' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_15 = date . "plan trk date for 15
when '0000000141' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_20 = date . "plan trk date for 20
when '0000000142' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_25 = date . "plan trk date for 25
when '0000000143' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_30 = date . "plan trk date for 30
when '0000000144' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_35 = date . "plan trk date for 35
when '0000000145' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_40 = date . "plan trk date for 40
when '0000000146' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_45 = date . "plan trk date for 45
when '0000000147' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_50 = date . "plan trk date for 50
when '0000000148' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_55 = date . "plan trk date for 55
when '0000000149' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_60 = date . "plan trk date for 60
when '0000000150' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_65 = date . "plan trk date for 65
when '0000000151' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_70 = date . "plan trk date for 70
when '0000000152' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_75 = date . "plan trk date for 75
when '0000000153' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_78 = date . "plan trk date for 78
when '0000000202' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_79 = date . "plan trk date for 79
when '0000000154' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_80 = date . "plan trk date for 80
when '0000000155' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_85 = date . "plan trk date for 85
when '0000000156' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_90 = date . "plan trk date for 90
when '0000000157' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_95 = date . "plan trk date for 95
when '0000000158' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_100 = date . "plan trk date for 100
when '0000000159' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_105 = date . "plan trk date for 105
when '0000000160' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_110 = date . "plan trk date for 110
when '0000000161' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_115 = date . "plan trk date for 115
when '0000000162' .
 perform date_convert using ausp_itab-atflv changing date .
 zsdtab1_itab-pdt_tk_120 = date . "plan trk date for 120
********Additional fields / 24.05.98**********************************
when '0000000099' .
 case ausp_itab-atwrt .
 when '540' .
 zsdtab1_itab-roll_blind = 'X' .
 when '482' .
 zsdtab1_itab-ground_clr = 'X' .
 when '551' .
 zsdtab1_itab-anti_theft = 'X' .
 when '882' .
 zsdtab1_itab-anti_tow = 'X' .
 when '656' .
 zsdtab1_itab-alloy_whel = 'X' .
 when '265' .
 zsdtab1_itab-del_class = 'X' .
 when '280' .
 zsdtab1_itab-str_wheel = 'X' .
 when 'CDC' .
 zsdtab1_itab-cd_changer = 'X' .
 when '205' .
 zsdtab1_itab-manual_eng = 'X' .
 when '273' .
 zsdtab1_itab-conn_handy = 'X' .
 when '343' .
 zsdtab1_itab-aircleaner = 'X' .
 when '481' .
 zsdtab1_itab-metal_sump = 'X' .
 when '533' .
 zsdtab1_itab-speaker = 'X' .
 when '570' .
 zsdtab1_itab-arm_rest = 'X' .
 when '580' .
 zsdtab1_itab-aircond = 'X' .
 when '611' .
 zsdtab1_itab-exit_light = 'X' .
 when '613' .
 zsdtab1_itab-headlamp = 'X' .
 when '877' .
 zsdtab1_itab-readlamp = 'X' .
 when '808' .
 zsdtab1_itab-code_ckd = 'X' .
 when '708' .
 zsdtab1_itab-del_prt_lc = 'X' .
 when '593' .
 zsdtab1_itab-ins_glass = 'X' .
 when '955' .
 zsdtab1_itab-zelcl = 'Elegance' .
 when '593' .
 zsdtab1_itab-zelcl = 'Classic' .
 endcase .
endcase .
endloop .
*--Update the sales data .--
perform get_sales_order using mara_itab-matnr .
perform get_cartype using mara_itab-matnr .
append zsdtab1_itab .
endloop.
<<<
loop at zsdtab1_itab .
if zsdtab1_itab-cartype <> 'W-203'
or zsdtab1_itab-cartype <> 'W-210'
or zsdtab1_itab-cartype <> 'W-211'.
 clear zsdtab1_itab-zelcl.
endif.
SELECT SINGLE * FROM ZSDTAB1 WHERE COMMNO = MARA_ITAB-MATNR .
select single * from zsdtab1 where commno = zsdtab1_itab-commno.
if sy-subrc <> 0 .
 insert into zsdtab1 values zsdtab1_itab .
else .
 update zsdtab1 set :vbeln = zsdtab1_itab-vbeln
 bill_doc = zsdtab1_itab-bill_doc
 dest = zsdtab1_itab-dest
 lgort = zsdtab1_itab-lgort
 ship_tp = zsdtab1_itab-ship_tp
 country = zsdtab1_itab-country
 kunnr = zsdtab1_itab-kunnr
 vkbur = zsdtab1_itab-vkbur
 customer = zsdtab1_itab-customer
 city = zsdtab1_itab-city
 region = zsdtab1_itab-region
 model = zsdtab1_itab-model
 drive = zsdtab1_itab-drive
 converter = zsdtab1_itab-converter
 transmssn = zsdtab1_itab-transmssn
 colour = zsdtab1_itab-colour
 ztrim = zsdtab1_itab-ztrim
 commno = zsdtab1_itab-commno
 trackstage = zsdtab1_itab-trackstage
 chassis_no = zsdtab1_itab-chassis_no
 engine_no = zsdtab1_itab-engine_no
 body_no = zsdtab1_itab-body_no
 cockpit = zsdtab1_itab-cockpit
 airbag = zsdtab1_itab-airbag
 trailer_no = zsdtab1_itab-trailer_no
 fininspdat = zsdtab1_itab-fininspdat
 entrydate = zsdtab1_itab-entrydate
 regist_no = zsdtab1_itab-regist_no
 mech_key = zsdtab1_itab-mech_key
 side_ab_rt = zsdtab1_itab-side_ab_rt
 side_ab_lt = zsdtab1_itab-side_ab_lt
 elect_key = zsdtab1_itab-elect_key
 head_lamp = zsdtab1_itab-head_lamp
 tail_lamp = zsdtab1_itab-tail_lamp
 vac_pump = zsdtab1_itab-vac_pump
 sd_ab_sn_l = zsdtab1_itab-sd_ab_sn_l
 sd_ab_sn_r = zsdtab1_itab-sd_ab_sn_r
 asrhydunit = zsdtab1_itab-asrhydunit
 gearboxno = zsdtab1_itab-gearboxno
 battery = zsdtab1_itab-battery
 tyretype = zsdtab1_itab-tyretype
 tyremake = zsdtab1_itab-tyremake
 tyresize = zsdtab1_itab-tyresize
 rr_axle_no = zsdtab1_itab-rr_axle_no
 ff_axl_nor = zsdtab1_itab-ff_axl_nor
 ff_axl_nol = zsdtab1_itab-ff_axl_nol
 drivairbag = zsdtab1_itab-drivairbag
 st_box_no = zsdtab1_itab-st_box_no
 transport = zsdtab1_itab-transport
OPTIONS-
 roll_blind = zsdtab1_itab-roll_blind
 ground_clr = zsdtab1_itab-ground_clr
 anti_theft = zsdtab1_itab-anti_theft
 anti_tow = zsdtab1_itab-anti_tow
 alloy_whel = zsdtab1_itab-alloy_whel
 del_class = zsdtab1_itab-del_class
 str_wheel = zsdtab1_itab-str_wheel
 cd_changer = zsdtab1_itab-cd_changer
 manual_eng = zsdtab1_itab-manual_eng
 conn_handy = zsdtab1_itab-conn_handy
 aircleaner = zsdtab1_itab-aircleaner
 metal_sump = zsdtab1_itab-metal_sump
 speaker = zsdtab1_itab-speaker
 arm_rest = zsdtab1_itab-arm_rest
 aircond = zsdtab1_itab-aircond
 exit_light = zsdtab1_itab-exit_light
 headlamp = zsdtab1_itab-headlamp
 readlamp = zsdtab1_itab-readlamp
 code_ckd = zsdtab1_itab-code_ckd
 del_prt_lc = zsdtab1_itab-del_prt_lc
 ins_glass = zsdtab1_itab-ins_glass
 dat_trk_1 = zsdtab1_itab-dat_trk_1
 dat_trk_5 = zsdtab1_itab-dat_trk_5
 dat_trk_10 = zsdtab1_itab-dat_trk_10
 dat_trk_15 = zsdtab1_itab-dat_trk_15
 dat_trk_20 = zsdtab1_itab-dat_trk_20
 dat_trk_25 = zsdtab1_itab-dat_trk_25
 dat_trk_30 = zsdtab1_itab-dat_trk_30
 dat_trk_35 = zsdtab1_itab-dat_trk_35
 dat_trk_40 = zsdtab1_itab-dat_trk_40
 dat_trk_45 = zsdtab1_itab-dat_trk_45
 dat_trk_50 = zsdtab1_itab-dat_trk_50
 dat_trk_55 = zsdtab1_itab-dat_trk_55
 dat_trk_60 = zsdtab1_itab-dat_trk_60
 dat_trk_65 = zsdtab1_itab-dat_trk_65
 dat_trk_70 = zsdtab1_itab-dat_trk_70
 dat_trk_75 = zsdtab1_itab-dat_trk_75
 dat_trk_78 = zsdtab1_itab-dat_trk_78
 dat_trk_79 = zsdtab1_itab-dat_trk_79
 dat_trk_80 = zsdtab1_itab-dat_trk_80
 dat_trk_85 = zsdtab1_itab-dat_trk_85
 dat_trk_90 = zsdtab1_itab-dat_trk_90
 dat_trk_95 = zsdtab1_itab-dat_trk_95
 dattrk_100 = zsdtab1_itab-dattrk_100
 dattrk_105 = zsdtab1_itab-dattrk_105
 dattrk_110 = zsdtab1_itab-dattrk_110
 dattrk_115 = zsdtab1_itab-dattrk_115
 dattrk_120 = zsdtab1_itab-dattrk_120
 pdt_tk_1 = zsdtab1_itab-pdt_tk_1
 pdt_tk_5 = zsdtab1_itab-pdt_tk_5
 pdt_tk_10 = zsdtab1_itab-pdt_tk_10
 pdt_tk_15 = zsdtab1_itab-pdt_tk_15
 pdt_tk_20 = zsdtab1_itab-pdt_tk_20
 pdt_tk_25 = zsdtab1_itab-pdt_tk_25
 pdt_tk_30 = zsdtab1_itab-pdt_tk_30
 pdt_tk_35 = zsdtab1_itab-pdt_tk_35
 pdt_tk_40 = zsdtab1_itab-pdt_tk_40
 pdt_tk_45 = zsdtab1_itab-pdt_tk_45
 pdt_tk_50 = zsdtab1_itab-pdt_tk_50
 pdt_tk_55 = zsdtab1_itab-pdt_tk_55
 pdt_tk_60 = zsdtab1_itab-pdt_tk_60
 pdt_tk_65 = zsdtab1_itab-pdt_tk_65
 pdt_tk_70 = zsdtab1_itab-pdt_tk_70
 pdt_tk_75 = zsdtab1_itab-pdt_tk_75
 pdt_tk_78 = zsdtab1_itab-pdt_tk_78
 pdt_tk_79 = zsdtab1_itab-pdt_tk_79
 pdt_tk_80 = zsdtab1_itab-pdt_tk_80
 pdt_tk_85 = zsdtab1_itab-pdt_tk_85
 pdt_tk_90 = zsdtab1_itab-pdt_tk_90
 pdt_tk_95 = zsdtab1_itab-pdt_tk_95
 pdt_tk_100 = zsdtab1_itab-pdt_tk_100
 pdt_tk_105 = zsdtab1_itab-pdt_tk_105
 pdt_tk_110 = zsdtab1_itab-pdt_tk_110
 pdt_tk_115 = zsdtab1_itab-pdt_tk_115
 pdt_tk_120 = zsdtab1_itab-pdt_tk_120
 cartype = zsdtab1_itab-cartype
 zelcl = zsdtab1_itab-zelcl
 excise_no = zsdtab1_itab-excise_no
where commno = zsdtab1_itab-commno .
 Update table .---------<<<
endif .
endloop .
perform update_excise_date .
perform update_post_goods_issue_date .
perform update_time.
*///////////////////// end of programe /////////////////////////////////
Get sales data -
form get_sales_order using matnr .
data : corr_vbeln like vbrk-vbeln .
ADDED BY ADITYA / 22.06.98 **************************************
perform get_order using matnr .
select single vbeln lgort into (zsdtab1_itab-vbeln , zsdtab1_itab-lgort)
 from vbap where matnr = matnr . " C-22.06.98
 from vbap where vbeln = zsdtab1_itab-vbeln .
if sy-subrc = 0 .
************Get the Excise No from Allocation Field*******************
 select single * from zsdtab1 where commno = matnr .
 if zsdtab1-excise_no = '' .
 select * from vbrp where matnr = matnr .
 select single vbeln into corr_vbeln from vbrk where
 vbeln = vbrp-vbeln and vbtyp = 'M'.
 if sy-subrc eq 0.
 select single * from vbrk where vbtyp = 'N'
 and sfakn = corr_vbeln. "cancelled doc.
 if sy-subrc ne 0.
 select single * from vbrk where vbeln = corr_vbeln.
 if sy-subrc eq 0.
 data : year(4) .
 move sy-datum+0(4) to year .
select single * from bkpf where awtyp = 'VBRK' and awkey = vbrk-vbeln
 and bukrs = 'MBIL' and gjahr = year .
 if sy-subrc = 0 .
select single * from bseg where bukrs = 'MBIL' and belnr = bkpf-belnr
 and gjahr = year and koart = 'D' and
 shkzg = 'S' .
 zsdtab1_itab-excise_no = bseg-zuonr .
 endif .
 endif.
 endif.
 endif.
 endselect.
 endif .
 select single kunnr vkbur into (zsdtab1_itab-kunnr ,
 zsdtab1_itab-vkbur) from vbak
 where vbeln = zsdtab1_itab-vbeln .
 if sy-subrc = 0 .
 select single name1 ort01 regio into (zsdtab1_itab-customer ,
 zsdtab1_itab-city , zsdtab1_itab-region) from kna1
 where kunnr = zsdtab1_itab-kunnr .
 endif.
Get Ship to Party **************************************************
 select single * from vbpa where vbeln = zsdtab1_itab-vbeln and
 parvw = 'WE' .
 if sy-subrc = 0 .
 zsdtab1_itab-ship_tp = vbpa-kunnr .
Get Destination Country of Ship to Party .************
 select single * from kna1 where kunnr = vbpa-kunnr .
 if sy-subrc = 0 .
 select single * from t005t where land1 = kna1-land1
 and spras = 'E' .
 if sy-subrc = 0 .
 zsdtab1_itab-country = t005t-landx .
 endif .
 endif .
 endif .
endif .
endform. " GET_SALES
form update_time.
update zstatus set zupddate = sy-datum
 uzeit = sy-uzeit
where programm = 'ZSDDET01' .
endform. " UPDATE_TIME
*& Form DATE_CONVERT
form date_convert using atflv changing date .
data : dt(8) , dat type i .
dat = atflv .
dt = dat .
date = dt .
endform. " DATE_CONVERT
*& Form UPDATE_POST_GOODS_ISSUE_DATE
form update_post_goods_issue_date .
types : begin of itab1_type ,
 mblnr like mseg-mblnr ,
 budat like mkpf-budat ,
 end of itab1_type .
data : itab1 type itab1_type occurs 10 with header line .
loop at mara_itab .
 select single * from zsdtab1 where commno = mara_itab-matnr .
 if sy-subrc = 0 and zsdtab1-postdate = '00000000' .
 refresh itab1 . clear itab1 .
 select * from mseg where matnr = mara_itab-matnr and bwart = '601' .
 itab1-mblnr = mseg-mblnr .
 append itab1 .
 endselect .
 loop at itab1 .
 select single * from mkpf where mblnr = itab1-mblnr .
 if sy-subrc = 0 .
 itab1-budat = mkpf-budat .
 modify itab1 .
 endif .
 endloop .
 sort itab1 by budat .
 read table itab1 index 1 .
 if sy-subrc = 0 .
 update zsdtab1 set postdate = itab1-budat
 where commno = mara_itab-matnr .
 endif .
 endif .
endloop .
endform. " UPDATE_POST_GOODS_ISSUE_DATE
*& Form UPDATE_EXCISE_DATE
form update_excise_date.
types : begin of itab2_type ,
 mblnr like mseg-mblnr ,
 budat like mkpf-budat ,
 end of itab2_type .
data : itab2 type itab2_type occurs 10 with header line .
loop at mara_itab .
 select single * from zsdtab1 where commno = mara_itab-matnr .
 if sy-subrc = 0 and zsdtab1-excise_dat = '00000000' .
 refresh itab2 . clear itab2 .
 select * from mseg where matnr = mara_itab-matnr and
 ( bwart = '601' or bwart = '311' ) .
 itab2-mblnr = mseg-mblnr .
 append itab2 .
 endselect .
 loop at itab2 .
 select single * from mkpf where mblnr = itab2-mblnr .
 if sy-subrc = 0 .
 itab2-budat = mkpf-budat .
 modify itab2 .
 endif .
 endloop .
 sort itab2 by budat .
 read table itab2 index 1 .
 if sy-subrc = 0 .
 update zsdtab1 set excise_dat = itab2-budat
 where commno = mara_itab-matnr .
 endif .
 endif .
endloop .
endform. " UPDATE_EXCISE_DATE
form get_order using matnr .
types : begin of itab_type ,
 vbeln like vbap-vbeln ,
 posnr like vbap-posnr ,
 end of itab_type .
data : itab type itab_type occurs 10 with header line .
refresh itab . clear itab .
select * from vbap where matnr = mara_itab-matnr .
 itab-vbeln = vbap-vbeln .
 itab-posnr = vbap-posnr .
 append itab .
endselect .
loop at itab .
select single * from vbak where vbeln = itab-vbeln .
if vbak-vbtyp <> 'C' .
 delete itab .
endif .
endloop .
loop at itab .
select single * from vbfa where vbelv = itab-vbeln and
 posnv = itab-posnr and vbtyp_n = 'H' .
if sy-subrc = 0 .
delete itab .
endif .
endloop .
clear : zsdtab1_itab-vbeln , zsdtab1_itab-bill_doc .
loop at itab .
zsdtab1_itab-vbeln = itab-vbeln .
select single * from vbfa where vbelv = itab-vbeln and
 posnv = itab-posnr and vbtyp_n = 'M' .
if sy-subrc = 0 .
zsdtab1_itab-bill_doc = vbfa-vbeln .
endif .
endloop .
endform .
*& Form GET_CARTYPE
form get_cartype using matnr .
select single * from mara where matnr = matnr .
zsdtab1_itab-cartype = mara-satnr .
endform. " GET_CARTYPE

Hi,
I have analysed your program and i would like to share following points for better performance of this report :
(a) Use the field Names instead of Select * or Select Single * as if you use the field names it will consume less amount of resources inside the loop as well as you have lot many Select Single * and u r using very big tables like VBAP and many more.
(b) Trace on ST05 which particular query is mostly effecting your system or use ST12 in current mode to trace for less inputs which run the report for 20-30 min so that we get an idea which queries are effecting the system and taking a lot of time.
(c) In Case of internal tables sort the data properly and use binary search for getting the data.
I think this will help.
Thanks and Regards,
Harsh

Performance Issues in IC Agent Search - Category and / or Status search

Hi All
We are encountering a serious performance issue in SAP CRM 7.0 WebUI for IC Agent Inbox Search, when using the provided selection criteria viz u2013 status, category etc.
When we click on search , we are getting a timeout for the same.
As per ST22 analysis, the timeout is occurring due to the read on CRMD_ORDER_INDEX table where a sequential read is timing out.
A Custom Index has been created on the CRMD_ORDER_INDEX table for improving performance.
In ST22 the standard tips mention
"Dataset resulting from database access is too large".
and
"Database has unsuitable index. Check index generation".
We have done a database inconsistency check and no errors are appearing for the index.
We also did a rebuild index in RSANORA but that has not solved the issue.
Any pointers that could help solve / analyze the core issue would be very beneficial.
I have a feeling using APPEND HINTS to curtail the dataset should sovle the issue, however i am not a DB expert.
If u have any suggestions pls let me know.
Thanks
Ron.

Hi Ron,
Are you getting the search result if you limit your search for a specific date or for a specific transaction number. If yes then i believe your Indexing is still not proper. There are few notes available for improving performance of agent inbox for CRM 7.0. Did you check those notes?
Thanks
Arun Kumar

IPad 1 email and performance problems ios5

Since I upgraded my iPad 1(wifi only) to iOS 5' I have been having numerous performance problems, and my email continuously sys "checking Email". I have tried restarting my iPod ith no luck. Deleting d reading the accounts woks briefly, but after 15-20 minutes the email problem ones back. The update has relly crippled my iPad.
Has anyone else had this problem? Any ideas to resolve it?
Regards,
Jason

While Downgrading is not actually supported by Apple I found a video on You Type that walked me through it. Just do a search on You tube and you will find it. The one I used was by lizards821. His videos cover any errors you might have.
Once I reverted, I then did a restore from the backup I made when upgrading to IOS 5 and all of my apps were restored while keeping my downgraded IOS.
Good Luck, it was well worth it for me. I have the stable IPAD I love so much back again.

What are the best coding technics which will avoid performance problems

Hi Experts
What are the best coding technics which are avoiding memory problems and performance problems
Some times one of few reports are taking too much time to executing while handling large data.
1.What are the best way to declare a internal table to avoid performance problems.
2.what is the best way to process data.
3.what is the best way to clear memory.
Can you guys help me give some good suggestions for writing better programs to avoid performance problems.
Thanks
Sailu

Hi,
Check this link..[Please Read before Posting in the Performance and Tuning Forum Updated |Please Read before Posting in the Performance and Tuning Forum;
Which will be the first thread in the Performance and Tuning Forum.
Search the SCN first.

The google feeling lucky app from the address bar is not working, a program called vshare performs a search instead and I am unable to restore the original function. please help

I do not know how but vshare, has been performing a search everytime I type something in the address bar that is not a complete website i.e. facebook instead of facebook.com
this is very annoying and I am unable to uninstall vshare, I have even tried uninstalling firefox and reinstalling it

I had this problem too, and just fixed it, and found a great website that helped.
1. In Firefox type about:config in the address bar and press ENTER.
2. Locate and double-click the entry for keyword.URL
3. Set the value based on which search provider you would like to use for your address bar searches. Here are a few search strings you can use.
Yahoo: http://search.yahoo.com/search?p=
Ask: http://www.ask.com/web?q=
Google: http://www.google.com/search?&q=
ChaCha: http://search.chacha.com/search/query?searchwithguide=0&query=
source: http://www.technipages.com/firefox-change-address-bar-search-provider.html
And if you want the I'm Feeling Lucky search, instead of just the Google page search, then put:
http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
instead of: http://www.google.com/search?&q=
I just did that, and it worked for me. I had to go through a bunch of the different options, but I found one that worked.
Source: http://www.google.com/support/forum/p/Chrome/thread?tid=25cf5ea2bc5a2744&hl=en

CRM IC Webclient - Massive Performance Problems Searching in Agent Inbox

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