CRM Installed base

Hi everyone
In Installed base we can create a hierarchy of components. But in a Service Quotation, when we use an Installed base, the sub-components under that component are not seen in the Objects tab of Transaction data.
Can anyone plz offer me any fast help regarding this matter? It's urgent.
Thanks and regards
Debolina

Hi Debolina,
If you want to do it programatically then you can do it by passing all the components of an IBASE to the table OBJECTS in the BAPI BAPI_BUSPROCESSND_CREATEMULTI.
You will be able to see all the components in the order.
I don't think there is any way in which you can set it online.
Reward points if it helps.

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Do we have installed bases in SAP Service Management? and how different is it from SAP CRM installed bases?
answers would be rewarded with points!
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Hi,
I am working on I Base, can you send any Doc reg.... to my mail <removed by SAP Community Network Moderator>
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Reward with points if this helps.
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HI Femke Visser
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http://help.sap.com/saphelp_crm50/helpdata/en/71/401e400191f72ee10000000a1550b0/frameset.htm
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Please reward with points

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We are using CRM 5.0
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Line :10 --> Header level item
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Pls reply. I will reward the points
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Best Regards,
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