How to extract CRM Install Base's serial # to BW?

Hello Gurus,
I'm working on CRM services area. Now the questions is I have a requirement to extract Install Base's equipment serial number to BW. In a service order I can get Component number. With that component number I can go to IB53 tcode and check the serial #. But my question is how can I extract that # to BW side.
Is there any FM which return Serial#, Equipment location. etc when I pass component #?? So, that I can enhance with this field to service order header datasource.
Or else are there any other ways to solve this?
Thanks in adv
RKR

HI,
I used this DataSource to get IBase detials. 0CRM_SRV_IBASE_TRAN. But this DataSource doesn't have any DSO. So, I created a custom DSO on this DataSource.
This data source doesn't return equipment serial #, location, etc... To get those we need to enhaced the data source.
Let me know if you have any questions regrding this...
Thanks
RKR

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I would say to change the business process and adapt new practices in Oracle.I am not sure at what point of time they get the information about the "instance" in their field service system (Booking or Picking).
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How to extract CRM Install Base's serial # to BW?

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