CRM Order related

Hi All,
I have created sales order by logging through contact person in B2B- ISA.Now i want to check in which tab pages the Following Information should be in CRM -GUI.
      1.Contact person Details
      2.Order Channel(eg:internet or telephone call etc..)
      3.I want to see in which tab page of CRM-order      the contact person name will be.
Thanx's in Advance.
Cheers,
Jack.

Hi Jack,
Ans for question 1 & 3:- If you go to transaction CRMD_ORDER and open the order created in B2B-ISA,In the partner tab you will see the CP number and the address.This address includes the name of the CP. If you want to see the detail of the CP use the transaction /nBP and see the businesspartner of your CP no.
2.Order Channel(eg:internet or telephone call etc..)
In the tab "Purchase order data" there is a field called category which is nothing but the order channel.
Hope this will answer your question.
<b>allot points if my post helps!!</b>
Best regards,
Vikash.

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For third-party order related billing based on GR

Hi Gurus,
I have special requirement.
In third party Processing we want to do statistical goods Goods Receipt.
generally we do billing based on the setting in Item category TAS billing relevance "F" So system will allow billing once we do MIRO.
Now i want to Do billing based on GRN.. is there any way for that????
I tried with the option "G" . but it is not working. Is there any Settings i need to in Copy controls.?????
     Not relevant for billing
A     Delivery-related billing document
B     Relevant for order-related billing - status acc.to order qty
C     Relevant for ord.-related billing - status acc.to target qty
D     Relevant for pro forma
*F     Order-related billing doc. - status according to invoice qty*
G     Order-related billing of the delivery quantity
H     Delivery-related billing - no zero quantities
I     Order-relevant billing - billing plan
J     Relevant for deliveries across EU countries
K     Delivery-related invoices for partial quantity
L     Pro forma - no zero quantities
M     Delivery-related invoices-no zero qtys (incl main batch itm)
N     Pro forma - no zero quantities (including main batch items)
P     Delivery-related invoices for CSFG - No batch split items
Q     Delivery-related invoices for CRM
R     Delivery-related invoices for CRM - No zero quantities
S     IBS-DI: Order-Related Bill. Doc. with DP w/o Billing Plan
T     Delivery-related CRM billing with IC billing in CRM
U     Deliv.-rel. CRM billing w. IC billing in CRM - no zero qties
your immediate Reply will be highly appreciated .
Thanks
Pradeep

Hi
You can make the control setting as to whether the invoice receipt quantity or the goods receipt quantity should be relevant for billing in the copy control for billing on the item level in the billing quantity field.
In Customizing, choose Sales and Distribution -> Billing -> Billing documents -> Maintain Copying Control for Billing Documents -> Copying Control: Delivery to Billing Document -> Item, then select an item category.
Thanks & Regards
Kishore

Where can I get the orders related to the sales area

Hi,
Could anybody tell me the Orders related to the Sales Area in CRM.
Thanks,
bsv.

HI,
YOu can use table CRMD_ORDERADM_H, CRMD_LINK and CRMD_ORGMAN.
Get order GUID from CRMD_ORDERADM_H
find record in CRMD_LINK with
GUID_HI = Order GUID from CRMD_ORDEARDM_H
OBJTYPE_HI = '05'
OBJTYPE_SET = '21'
You will get one and ony one record. now take GUID_SET from this record and goto table CRMD_ORGMAN
Use this GUID_SET in CRMD_ORGMAN to get your sales area..
This must solve your problem.
Kindly reward with points in case helpful
Sharif.

Order Related Billing for In-House Repair

Has anyone figured out how to get order-related billing to work in the In-House Repair order when used with ERP billing?
Your responses are greatly appreciated.

Hi Peter,
What I understand from your query is you want to do Billing in ECC of the in-house repair order. Kindly Confirm.
If yes, follow these steps:
In standard scenario external billing works with
u2022     Service contracts
u2022     Service orders
u2022     Service confirmations
Prerequisites
1.     Synchronization of Master Data
2.     Synchronization of Pricing Conditions
3.     Customizing of Controlling Objects in SAP ERP
4.     Customizing of service transactions in SAP CRM
5.     Customizing of sales orders in SAP ERP
6.     Mapping of transaction data between SAP CRM and SAP ERP
Customizing
In order to perform external billing of the service order materials, following configurations are to be done:
1.     Create a Service order Transaction
2.     Create an Item category - Putting Billing reference External Billing
3.     Maintain Item Category Determination
4.     Replicate the controlling relevant characteristics
5.     Create the ERP Order Type- Tcode VOV8- SD Doc Category should be L.
6.     Create the ERP Item category- Tcode VOV7 - Billing reference C
7.     Maintain Item category Determination (ERP)
8.     Maintain Mapping of transactions and item categories
Settings for Service Processing  Billing Integration  Map Transaction Types and Item Categories
When you set the status to complete, it triggers a debit memo request in ECC, with which ECC Billing can be performed.
Regards,
Shalini Chauhan

Excluding order-related billing from credit check

We have service contracts with billing plan that is order related. We found that during the dynamic credit checks, the system will include the full amount of these contracts and therefore, every time we create a new ordersfor these customers, the orders are put on hold.
I believe that it is standard SAP to include the contracts full amount in credit checks, but does anybody know of a workaround? The main issue is we already have more than 1200 contracts in the system which are valid for another 4-5 years, so we are looking for a solution that will be 'retroactive'.
thank you.

Hello,
The value of the open invoices will be always taken in account during the
standard dynamic credit check in R/3. Althrough you can swith off the
dynamic credit check for the order-related billing- you need to develop
your routine, which will be put in the field no_check in the
transaction OVA8. Please review the note 895630.
The another posssibility could be to develop your own credit check
(user1 user2 or user3 in the transaction OVA8) for the CRM sales
orders.
Kind regards,
Zsuzsanna

Order related Billing : Performance enhancement

Hi Billing experts,
We use order related standard CRM Billing (Periodic) and we have the below scenario.
100 Customer share 1000 contracts with 0.5 Million Sales orders, undergo billing every month. currently it is taking 30 hours to finish the billing. our objective is to finish the billing in 15 hours.
Please advise on how we can enhance the performance of the billing.
Regards
Satish kumar

Hi Ashis,
Please follow below steps for your query:
1. You will have to set two different billing types {one type for order related billing & one for delivery related billing} in sales document type configuration .
2. The set up the relevant item category determination as per this sales document type, so that the proper item category will be picked up in the sales order level.
3. Then set up the copy control fro the sales document type-billing document type at Header as well as Item level.
I hope this will work out for your query.
Reward points if you are satisfied.
Regards,
Hrishi

CRM orders and Confirmations

Hello Guys,
I need some clear understanding about the reporting on CRM Orders and Confirmations cube. I guess I am a bit confused now.
In the scenario that we have, there are service orders created and when the work on the order is done, confirmation is created. We need reporting on whether the order was completed on time based on SLA.
But the problem is that the status on the service order is not always set to completed when a confirmation is made and there is a custom defined "User Status" that is set. So how do I look at the information on Confirmations as to when it was done, and relate it to the service order?
There is a BC report of "Delayed Orders" but I am not sure how an order is determined to be delayed? If anyone has worked on this, Please share the information. I am thoroughly confused.
Doniv

Hi
well, the regular extractor does bring some statuses, so I would verify that first.
we extract both Header and Line statuses but there is a logic on the CRM side that makes sure that when the call is closed on the header it is also closes all the lines.
but if a line was closed it does not affect the header status.
here is an example of how we enhanced our extractor - 0crm_srv_process_i:
Pick up SP line's system status, get only the largest stat code
in the range if there are multiple sys stats
the wanted stats are Open, In Process, Released, Completed
   SELECT stat
   INTO l_struct-zzsys_status
   FROM crmv_index_jest
   WHERE item = l_struct-item_guid
   AND inact <> 'X'
   AND stat in ('I1002','I1003','I1004','I1005')
   ORDER BY stat DESCENDING.
     EXIT.
   ENDSELECT.
Reg's
Edan

Third party process:Billing relevance 'B' order related and 122

I am facing the following problem: in Order related Billing according to order qty, the sales order bills what has been received on the third party PO in MM.
The following situation occurs: When I order 100, receive 100 and Bill 100: The sales order is fully billed. When I later return a quantity to the vendor in MM with a 122 referring to the PO, the sales order remains fully billed. There is no way I can find out which Sales order needs to be take action on (credit). Can someone help me finding out how I can select these sales orers after a 122?

Ok, no problem.
At the client we have a very specific flow where receipts on a third party PO need to be billed daily when they happen and every receipt (better: any goods movement) needs a seperate billing document.
This is not covered in SAP standard. I wrote a program (functional) how SAP should find the billing relevant movements:
1) Go to the billing due list daily at 0:00
2) Check all related third party PO's and the movements
3) Check the sales flow of the relevant SO. Check which material doc has been billed (via reference field in the billing doc)
4) For all items not yet billed call function module GN_INVOICE_CREATE. (bill in case of 101 and 123 and credit in case of 102 and 122)
This works all fine until I found above issue: Fully billed items are removed from the billing due list even if there is a 122 or 102 afterwards on the PO. So I redesigned the program.
1) at 0:00 Select all movements on the system date for the specific flow (PO type and plant) via Material documet header and segment.
2) Via the account assignment in the material doc you have the Sales order. Then the same applies:
3) Check the sales flow of the relevant SO. Check which material doc has been billed (via reference field in the billing doc)
4) For all items not yet billed call function module GN_INVOICE_CREATE. (bill in case of 101 and 123 and credit in case of 102 and 122)
Here I am not using the due list and it solved my problem.

What is the table to get the all planned orders related to a sale order

Hi,
May i know what is the table to get the all planned orders related to a sale order. My scenario is make to order scenario. we can get my out put final product by completing the nearly 916 planned orders.(Like major assemble,sub assemble). From this scenario i want the total orders related to a sale order. ( The planned orders from sale order to sale order will change. i.e 1 sale order will have 916 planned orders and one sale orders will generate 920 like that will chage when running mrp.). Now i want to pick the total planned orders for a sale order in a report. please guide me.
Regards,
Mastan.

Hi,
Use the table PLAF... in this table pass the sale order no in the filed KDAUF and then execute...issue here is once the planned orders are converted production orders, these planned orders are deleted from the system....so you will not able to see them.....
Thanks
Kumar

How to update user status in CRM Order depending the delivery status in R/3

Hi All,
In my scenario the partial delivery allowed to the customer while creating the CRM Order. But as per my requirement the status should be updated when the complete order and delivery takes place.
Let me describe you clearly:
Suppose I want to deliver 5 quantities products to the customer but initially I want to deliver only 3 quantities and rest 2 quantities later. When I do the post goods issue of 3 quantities in R/3 system the status should not change in CRM system. When I will do the rest 2 quantities in post goods issue in R/3 then the user status should change in CRM Order. But in current when I do the delivery of 3 quantities the user status is changing in CRM Order.
I need the user status should change in CRM only when the entire deliverytakes place in R/3.
Thanx
Chinmaya

Whenever an item is fully delivered, by standard, a "Completely Delivered" status will be updated into the item. If the I suppose by referring to that you will know an item is partial or completely delivered. When all items in the order is fully delivered, the standard header status will set to "Completed". So, you will also know if the whole order is partial or completely delivered.
If you want to add a user status, the simplest, you can make use of the ORDER_SAVE Badi. Just call the function CRM_STATUS_MAINTAIN_OW. You can update both header and item status.

WBS Element in CRM order

Hi forum!!
In the ERP order we assign a item of a order to a WBS element and we need to see that WBS element in CRM but that field does not appear in the CRM order!!
Because of that I think about creating an ERP Order in CRM Order because the WBS element does exist!!but the problem comes here, when I insert the value in the WBS element that value disappears when I press enter or I save the Order.
Does anyone of yours know something about that??
Any ideas??

HI Cecilia,
I am also need to assign WBS element in service order item,but I can't find that filed.
Can you share with me?
Thanks
Tiffany

Invoice is not getting created in Order related billing

Dear all,
I am trying to do a Order related billing. After creating the order i am going to VF01 and selecting the billing type i have created and trying to create the invoice. I am getting the error "No billing documents were generated. See log" when i am checking the Log its showing now errors.
In case if my account determination procedure is wrong, system should allow me to create a Sales invoice and accounting document will not be generated. But in this case even the sales invoice is also not getting created.
Please suggest me if there are any configuration changes i need to do to overcome this problem.

Apart from the suggestion already given, also ensure that
the order is not showing in incomplete log
the order is not blocked for credit limit
You can also cross check in VF04 whether system is fetching that sale order. For information, once you execute VF04, by default, system will check only "Delivery related" check box. You have to manually select "Order related" check box.
G. Lakshmipathi

Order Related Proforma Invoice for Free delivery Sales Order Type

Dear All ,
The requirement is as given below :
We need to create an Proforma Invoice for Free Delivery order type (FD) . The item cat is TANN with
Pricing              B
Billing Relevance    A
The Pricing procedure is Free of charge - Zvar6. with R100 % dicount condition type .
Created Proforma ZF9 with doc pric "C". Maintained copy control .Between ZF9 and FD ( order related biling).with the following :
Copying requirements   008 Item/ord.pro forma
Data VBRK/VBRP         000
Billing quantity     C
Pricing type         G
The condition record is R100 is captured in the order and the net value becomes zero . But when i create Proforma Invoice ZF9, the Dicount condition R100 is not copied into the Billing document ( ZF9). I am not able to understand where the mistake is .
Can any one give their inputs .
Thanks in advance
Veera

Hello Veera
kindly check whether free good determination is activated for the combination sales org, dist channel, division, document pricing procedure(C), cust pricing procedure, free goods pricing procedure.
thank you
Anirudh

How to Create Excise Invoice (J1IIN) with order related billing document

Dear Experts,
Is it possible to Create Excise Invoice (J1IIN) with order related billing document? How? please guide
Regards
BK GAIKWAD

Sir,
We have make the supplementary Invoice (Debit Note) as per below process
1) Create sales order_VA01
2) Create billing document_VF01_with reference to sales order
3) Create Excise Invoice With J1IS (Other Movement) It is manually job & due to heavy work load (create 200 invoice per day) it is not possible to do manually.
Hence we want to create excise Invoice with J1IIN instead of J1IS, any alternative solution for that?
Regards
BK GAIKWAD

ConfigureCombined invoice for Delivery and Order related billing items

Dear Guru's,
Please tell us what settings one have to do in copy controls (like for TAS "OR to F2" & TAN "LF to F2") as to Combined invoice for Delivery and Order related billing items.
Regards,
Sai

Hi Sai,
for TAS "OR to F2"
T-code-VTFA
Target Billing Type --"F2" and Source Document as "OR"
At header level you can select .
Copying requirements "001" Header/order related
Tick mark copy item number
At item Level you give
Copy requirements "028" Order related 3rd party item
Data VBRK/VBRP= 000
Billing quantity="A"
Pos/Neg quantity="+"
Price type="G"
and Save
2)TAN "LF to F2
Go to Tcode-VTFL
Target Billing type "F2" and source document as "LF"
In header details you give
Copy requirements "001" Header-order related
detr export dta="B"
Allocatio number="B"
Reference number="A"
Tick mark copy item number
In item details you give
Copy requirements"004" delivery related item
Data VBRK/VBRP="003" Single invoive"
Billing qantity="D"
Pos/neg quant="+"
Price type=G"
Price source"E"
Regards
Seegal

CRM Order related

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