CRM Pricing synchronization with R/3
Hi all,
I am new to CRM, and now I get a problem saying the CRM price is not synchronized with R/3. i.e. when the pricing condition records in R/3 is updated, CRM does not update that.
Could anyone please kindly suggest me how to solve this problem?? Thanks in advance.
Best Regards,
Chris
hi,
You will have to first downlaod the Pricing condition from R/3 to CRM before downloading the condtion table,the download object is CRM_PRC_CNDTYP.
Regards,
Murali
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METHOD if_ex_crm_cond_com_badi~item_communication_structure .
INCLUDE crm_object_names_con.
* Internal Table Declaration
DATA: lit_header_guid TYPE crmt_object_guid_tab,
lit_item_guid TYPE crmt_object_guid_tab,
lit_requested_objects TYPE crmt_object_name_tab,
lit_partner TYPE crmt_partner_external_wrkt,
lit_partner_tmp TYPE TABLE OF crmt_partner_external_wrk,
lit_customer_i TYPE crmt_customer_i_wrkt,
lit_customer_h TYPE crmt_customer_h_wrkt,
lit_orderadm_i TYPE crmt_orderadm_i_wrkt,
lit_appointment TYPE crmt_appointment_wrkt,
lit_pricing TYPE crmt_pricing_wrkt,
lit_pricing_tmp TYPE TABLE OF crmt_pricing_wrk,
lit_appointment_tmp TYPE TABLE OF crmt_appointment_wrk.
* Work Area declaration
DATA: wa_crmt_partner_external_wrk TYPE crmt_partner_external_wrk,
wa_crmt_customer_i_wrk TYPE crmt_customer_i_wrk,
wa_crmt_customer_h_wrk TYPE crmt_customer_h_wrk,
wa_crmt_appointment_wrk TYPE crmt_appointment_wrk,
wa_crmt_orderadm_i TYPE crmt_orderadm_i_wrk,
wa_pricing TYPE crmt_pricing_wrk,
wa_product_guid TYPE comt_product_guid,
wa_zcsme_std TYPE zcsme_std,
wa_partner LIKE LINE OF lit_partner,
wa_utilitydivision TYPE crm_util_division.
*Variable Declaration
DATA: lv_ldz TYPE zeew_dataelement0141,
lv_aqband TYPE zz_aqband,
lv_sp_aq TYPE zeew_dataelement0139,
lv_temp TYPE i,
lv_partner_guid TYPE but000-partner_guid,
lv_item_guid TYPE crmt_item_guid,
lv_pod_id TYPE guid_22,
lv_premise_typ TYPE eui_vbsart,
lv_but000 TYPE bus000,
lv_productguid TYPE comm_producth-product_guid,
* lv_address TYPE bus000_ext,
lv_cst_apr TYPE zcsme_cst_apr,
lv_payment_meth TYPE crmt_buag_paymeth,
lv_fragment_guid TYPE comt_frg_guid,
lv_catid TYPE comt_category_id,
lv_partnerno TYPE but000-partner,
lv_dialog TYPE c.
*Constants Declaration
CONSTANTS: lc_max_score(6) TYPE n VALUE 9999,
lc_cont_dur(10) TYPE c VALUE 'CONTDURA',
lc_type_h TYPE c VALUE 'A',
lc_type_i TYPE c VALUE 'B',
lc_msg_id(10) TYPE c VALUE 'ZCRM_APPL',
lc_msg_typ TYPE c VALUE 'I',
lc_msg_no_091(3) TYPE c VALUE '091',
lc_part_fct_z00001(6) TYPE c VALUE 'Z00001',
lc_part_fct_00000001(10) TYPE c VALUE '00000001',
lc_spec_items TYPE crmt_boolean VALUE 'X'.
* Check if header information is incomplete......................
CHECK cs_acs_i_com IS NOT INITIAL.
* Read the contents of the table entries of CRMT_ACS_I_SEL...
INSERT cs_acs_i_com-header_guid INTO TABLE lit_header_guid.
INSERT cs_acs_i_com-guid INTO TABLE lit_item_guid.
* Populate the internal table which will be passed to the function
* module CRM_ORDER_READ so that only the requested information will be
* retrieved.
INSERT gc_object_name-customer_h INTO TABLE lit_requested_objects.
INSERT gc_object_name-customer_i INTO TABLE lit_requested_objects.
INSERT gc_object_name-orderadm_i INTO TABLE lit_requested_objects.
INSERT gc_object_name-appointment INTO TABLE lit_requested_objects.
INSERT gc_object_name-partner INTO TABLE lit_requested_objects.
INSERT gc_object_name-pricing INTO TABLE lit_requested_objects.
* Read Order details.........................................
CALL FUNCTION 'CRM_ORDER_READ'
EXPORTING
it_header_guid = lit_header_guid
it_item_guid = lit_item_guid
it_requested_objects = lit_requested_objects
iv_only_spec_items = lc_spec_items
IMPORTING
et_orderadm_i = lit_orderadm_i
et_customer_h = lit_customer_h
et_customer_i = lit_customer_i
et_appointment = lit_appointment
et_partner = lit_partner
et_pricing = lit_pricing
EXCEPTIONS
document_not_found = 0
error_occurred = 0
document_locked = 0
no_change_authority = 0
no_display_authority = 0
no_change_allowed = 0
OTHERS = 0.
* Read Business Partner details
READ TABLE lit_partner INTO wa_partner
WITH KEY ref_kind = lc_type_h
ref_partner_fct = lc_part_fct_00000001.
MOVE wa_partner-partner_no TO lv_partnerno.
IF sy-subrc EQ 0.
CALL FUNCTION 'BUP_PARTNER_GET'
EXPORTING
i_partner = lv_partnerno
IMPORTING
e_but000 = lv_but000
EXCEPTIONS
partner_not_found = 1
wrong_parameters = 2
internal_error = 3
OTHERS = 4.
IF sy-subrc <> 0.
ENDIF.
ENDIF.
* Copy the custom fields to IPC
* Determine LDZ and AQBAND..........................................
IF lit_customer_i[] IS NOT INITIAL.
* Table type is sorted so no need to sort the internal table and use of
* BINARY SEARCH
READ TABLE lit_customer_i INTO wa_crmt_customer_i_wrk
WITH KEY guid = cs_acs_i_com-guid.
IF sy-subrc EQ 0.
lv_ldz = wa_crmt_customer_i_wrk-zzcustomer_i0141.
lv_sp_aq = wa_crmt_customer_i_wrk-zzcustomer_i0139.
cs_acs_i_com-zz_ldz = lv_ldz(2). " Copy LDZ...
IF lv_sp_aq IS NOT INITIAL.
SELECT SINGLE zz_aqband
FROM ztcrm_aq_to_band
INTO lv_aqband
WHERE zz_aq_from LE lv_sp_aq
AND zz_aq_to GE lv_sp_aq.
IF sy-subrc EQ 0.
cs_acs_i_com-zz_aqband = lv_aqband. " Copy AQBAND...
ENDIF.
ENDIF.
ENDIF.
ENDIF.
* Determine Credit Score
IF lit_customer_h[] IS NOT INITIAL.
* Table type is sorted so no need to sort the internal table and use of
* BINARY SEARCH
READ TABLE lit_customer_h INTO wa_crmt_customer_h_wrk
WITH KEY guid = cs_acs_i_com-guid.
IF sy-subrc EQ 0.
IF wa_crmt_customer_h_wrk-zzcustomer_h0311 IS INITIAL.
cs_acs_i_com-zz_credit_score = lc_max_score.
ELSE.
cs_acs_i_com-zz_credit_score
= wa_crmt_customer_h_wrk-zzcustomer_h0311.
ENDIF.
ELSE.
cs_acs_i_com-zz_credit_score = lc_max_score.
ENDIF.
ELSE.
cs_acs_i_com-zz_credit_score = lc_max_score.
ENDIF.
* Determine Contract duration.
IF lit_appointment[] IS NOT INITIAL.
lit_appointment_tmp[] = lit_appointment[].
SORT lit_appointment_tmp BY ref_guid ref_kind appt_type.
READ TABLE lit_appointment_tmp INTO wa_crmt_appointment_wrk
WITH KEY ref_guid = cs_acs_i_com-header_guid
ref_kind = lc_type_h
appt_type = lc_cont_dur
BINARY SEARCH.
IF sy-subrc EQ 0 AND
wa_crmt_appointment_wrk-duration NE space.
cs_acs_i_com-zz_duration = wa_crmt_appointment_wrk-duration.
ENDIF.
ENDIF.
* Copy BP type, potential value, elasticity index
* and cost to server.
IF lv_but000 IS NOT INITIAL.
cs_acs_i_com-zz_bptype = lv_but000-bpkind.
IF lv_but000-zzpnt_val0001 IS INITIAL.
cs_acs_i_com-zz_potentialval = lc_max_score.
ELSE.
cs_acs_i_com-zz_potentialval = lv_but000-zzpnt_val0001.
ENDIF.
IF lv_but000-zzei_indx0001 IS INITIAL.
cs_acs_i_com-zz_elstct_indx = lc_max_score.
ELSE.
cs_acs_i_com-zz_elstct_indx = lv_but000-zzei_indx0001.
ENDIF.
IF lv_but000-zzcost_to_se0001 IS INITIAL.
cs_acs_i_com-zz_cost_to_serve = lc_max_score.
ELSE.
cs_acs_i_com-zz_cost_to_serve = lv_but000-zzcost_to_se0001.
ENDIF.
ENDIF.
* Determine Broker.
IF lit_partner[] IS NOT INITIAL.
lit_partner_tmp[] = lit_partner[].
SORT lit_partner_tmp BY ref_guid partner_fct.
READ TABLE lit_partner_tmp
INTO wa_crmt_partner_external_wrk
WITH KEY ref_guid = cs_acs_i_com-guid
partner_fct = lc_part_fct_z00001
BINARY SEARCH.
IF sy-subrc EQ 0.
cs_acs_i_com-zz_broker
= wa_crmt_partner_external_wrk-ref_partner_no.
ENDIF.
ENDIF.
* Determine SIC_CODE..........................................
lv_item_guid = cs_acs_i_com-crm_item_guid.
IF lv_item_guid IS NOT INITIAL.
CALL FUNCTION 'ECRM_ISU_GET_PODGUID' " Retrieve the pod ID
EXPORTING
x_orderadm_i_guid = lv_item_guid
IMPORTING
y_podguid = lv_pod_id.
IF lv_pod_id IS NOT INITIAL.
SELECT SINGLE vbsart " Retrieve the pod
FROM isu_pod
INTO lv_premise_typ
WHERE int_ui = lv_pod_id.
IF sy-subrc EQ 0.
cs_acs_i_com-zz_sic_code = lv_premise_typ. " Set the SIC_CODE
IF cs_acs_i_com-zz_sic_code IS INITIAL.
cs_acs_i_com-zz_sic_code = lc_max_score.
ENDIF.
ENDIF.
ENDIF.
ENDIF.
* Determine customer approach,Utility Division and standing charge value
CALL FUNCTION 'ZCRM_READ_PRODUCT_DTLS'
EXPORTING
x_product_guid = cs_acs_i_com-product
IMPORTING
y_sme_product_dtls = wa_zcsme_std
EXCEPTIONS
table_not_found = 1
settype_not_found = 2
no_authority = 3
frg_not_found = 4
prod_dtls_not_found = 5
OTHERS = 6.
IF sy-subrc EQ 0.
cs_acs_i_com-zz_csme_cst_apr = wa_zcsme_std-zz0012.
cs_acs_i_com-zz_csme_std_chg = wa_zcsme_std-zz0014.
cs_acs_i_com-zz_utildivision = wa_zcsme_std-zz0015.
ENDIF.
* Determine Payment Method......................
IF lit_pricing[] IS NOT INITIAL.
lit_pricing_tmp[] = lit_pricing[].
SORT lit_pricing_tmp BY ref_guid.
READ TABLE lit_pricing_tmp INTO wa_pricing
WITH KEY ref_guid = cs_acs_i_com-crm_item_guid
BINARY SEARCH.
IF sy-subrc EQ 0.
cs_acs_i_com-zz_paymenthod = wa_pricing-payment_method.
ENDIF.
ENDIF.
* Determine Business Partner type
cs_acs_i_com-zz_bptype = lv_but000-bpkind.
* Set a flag if this module is called in background
CALL FUNCTION 'DIALOG_GET_STATUS'
IMPORTING
dialog_status = lv_dialog.
cs_acs_i_com-zz_dialog = lv_dialog.
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Hi,
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Blackberry Desktop Software only synchronizes with folder Outlook in Microsoft Outlook. But, folders (.PST files) may be renamed and there may be multiple such folders open in Outlook at any time. I have six, none of which is named Outlook. Two of those are archival and four are associated and named for email addresses.The Desktop software should list the pst files checkboxes to indicate whether synchronization should be performed with them.
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Hey!
I need some help with my iphone and itunes. The problem is, that I formated my computer, and now, when I connect my iphone and cant really do anything with my iphone because it says that my iphone is synchronized with another Itunes-library (the old one, that I deleted). "Iphone "name" is synchronized with another Itunes-library. would you to delete this Iphone and synchronize it with this library" Itunes gives my a choice: 1) to delete and synchronize 2) cancel. I want it to synchronize, but I don't want to delete my iphone (important notes and other stuff). I just want the computer to synchronize with my iphone, and not the other way around (deleting stuff one iphone)
Thanks a lotI didn't backup my Itunes. So I can't adjust anything on my Iphone, because it thinks that it belongs to another itunes-library (its been deleted). How do I synchronize it with my new itunes-library, without deleting my iphone?
"Iphone "name" is synchronized with another Itunes-library. would you to delete this Iphone and synchronize it with this library"
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