Crystal 2008 - Changing Paper Trays

I am building a report using Crystal 2008. I need to have page one print to one paper tray and the subsequent pages print to another paper tray using the same printer. I have not been able to find an option to modify the paper tray or paper source in Crystal 2008. Is this possible?

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Print crystal report in A5 paper tray

Dear Experts,
I am using VB.NET
We have different printers like "Lexmark Optra T612_DB", "HP Universal Printing PCL 5 (v4.7)", etc., in the network, there will be 2 or more trays for each printer. One of the tray has A5 paper in it. While printing Crystal report,
1. How to find in which tray A5 paper is present?
2. How to select A5 paper tray for printing?
If the above 2 are not possible with crystal report object:
1. How to print crystal report using PrintDocument object?
2. How to find in which tray A5 paper is present using PrintDocument object?
3. How to select A5 paper tray for printing? using PrintDocument object?
Currently with the following lines of .NET code, it is always printing in Tray 2
report.PrintOptions.PaperSize = PaperSize.PaperA5;
report.PrintOptions.PaperOrientation = PaperOrientation.Landscape;
Regards,
Eswar

Unfortunately, it will be up to you to find out what tray the correct paper size is in, then set that to the report. The CR APIs do not look up these values, they just expect you to know these and set them.
Ludek

How do I change the page set up from manual to roll, cannon ipf6400 says paper tray empty it uses roll paper.

Nee help ASAP my IPF6400 printer is telling the paper tray is empty, it uses roll paper. I tried to change the page setup from manual to roll and its no letting me.

Hi, Chaz. I'm not sure what your Print dialog box looks like (it's created by your printer driver, and I use different printers from yours). But the paper size used by my printer is set in the Page Setup dialog box (also created by the printer driver), not in the Print dialog. Try setting your desired paper size in Page Setup and see whether it then stays selected in the Print box.
I don't know of any way to edit the list of paper sizes offered by your printer driver. Contact the printer manufacturer's tech support for advice on that, but don't be too surprised if they can't help you.

Crystal 2008 - New Page Setup options - need explanation please

I have been unable to locate documentation on the new Page Setup screen for Crystal 2008. I am specifically looking on detailed documentation about the following check boxes:
Printer Options:
     No Printer
Page Options section:
     Dissociate Formatting Page Size and Printer Paper Size
Margins section:
     Adjust Automatically.
Can someone please detail for me these options. I'd like to know why I would use them and how do they work when combinations of them are selected. I am most interested in the second option (above), but would like explanations about all of them.
Thank you.

I do not think the No Printer option is valid for us as our reports are not web based.
Does the Adjust Automatically apply to the reports as they are run from a runtime client? or does this just adjust for design mode?
This is why I am asking about the 'Dissociate Formatting Page Size and Printer Paper Size'. It sounds like this is the setting we may want to check when creating our reports before we distribute to runtime clients.
Here is why I want to know.
We develop our reports to fit 8.5 inch x 11 inch paper. We distribute our reports to our clients along with the runtime merge modules. We have a VB.Net 2005 program that our non-vb.net software application executes in order to print the reports (using the Crystal for .NET methods, etc.) from our software application.
Some of our clients are in Europe. They use A4 paper. We have re-designed some of our reports so the fields will fit within both paper sizes (8.5x11 and A4). However, we have over 500 reports we distribute, so we have not modified all reports. Therefore, prior to Crystal XI, we recommended to our runtime users that if the data on the report did not fit on the A4 paper (it was truncated), then they need to go into the printer properties (from the printer dialog box...these are users running the report, not developers) and change the report from portrait to landscape before they print. This would print the report landscape with data across 8.5", and then white space on the right/remainder of the page, but all the data would print, nothing truncated. After we installed Crystal XI, using this option of selecting landscape at print time, no longer worked. The report would print with the orientation in which it was created (in our case portrait) regardless of what the user selected from printer properties.
This is why I am asking about the 'Dissociate Formatting Page Size and Printer Paper Size'. Can someone at SAP elaborate on this please?

App coded in Crystal XI need to be compatiable with Crystal 2008. Options?

Dear All,
The product I am working on, works fine with Crystal XI. But now task is to make it work for clients that have just Crystal 2008 (not Crystal XI). (Even assuming there is no new feature that Crystal 2008 offer is planned in this existing application.)
I was wondering what would be the best bet to make that application compatiable? Certainly we do not want to have two seperate application coded separatly for Crystal XI and Crystal 2008.
I will appreciate any information, feedback, guidance that you can provide on this.
Thanks

am actually using Visual Studio .NET 2008 only with Crystal Reports XI R2. I was not aware of the fact that Crystal Reports XI R2 does not work with Visual Studio 2008. It could be that since I have both Visual Studio 2005 and 2008 in my machine, and this could be referring to old one.
I believe Visual Studio 2008 came with .NET framework 3.5 and in theory 3.5 does all that 2.0 used to do. So I am not sure what would be the reason of .NET 2008 not supporting it. May be I am missing something, please help me clarify?
- See the supported platforms doc here:
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000712240&_SCENARIO=01100035870000000202
(choose Business Objects XI release2 / crystal reports -> crystal reports -> crystal reports XI r2 -sp2 - supported platforms.
.NET 2008 is not listed. That is as far as this discussion should need to go. E.g.; do not use CR XI r2 with .NET 2008, or .NET 2010 when it comes out - if you do, you're on your own.
Option-1) Now my worry is can same application; when installed on a client who has just crystal report 2008 (not upgrade from XI-R2) run-time installed, will work OK?
As long as you run CR XI r2 with the supported version of .NET (e.g.; in your case .NET 2005) there will be no issues after installing CR 2008 as CR 2008 and CR XI r2 are side by side compatible. One thing I would highly discourage is running reports created in CR 2008 with CR XI r2.
Option-2) Is there any change in existing code, I need to do so that irrespective of what run-time environment client has (XI R2 or, Crystal 2008), my application runs fine without any issue?
If you install CR 2008 SP0 after installing .NET 2008, you should not need any code modification to an already working app. All that will happen is that the CR assemblies will get upgraded to version 12.x. Of course, you then need to distribute the CR 2008 runtime to your client / server computers.
Any other option...
Not sure where the confusion is, but I am not sure why we'd want to look for other options(?).
Ludek

Prompts to install Crystal 2008 SP1 each time I double-click .rpt file

Every time I want to open a report (.rpt) file from Windows Explorer, I get a message box stating:
Preparing to install...
Followed by another message box:
Please wait while Windows configures Crystal 2008 SP1
Followed by another message box:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
I select cancel at this point (I've already got Crystal Reports 2008 SP1 installed on my machine).
After I select cancel, the following error appears:
Error 1706. No valid source could be found for product Crystal Reports 2008 SP1. The Windows installer cannot continue.
I click OK and the report does not open.
If I start Crystal Reports itself, then select File, Open and select the report to open, it opens fine (without error).
The version of Crystal Reports (from Help, About Crystal Reports) is: Version 12.1.0.892
How can I resolve this without searching for the Crystal 2008 SP1 files (which were downloaded from the SAP/BO website).

Hi Nancy,
I've seen this happen usually when Windows Office has also been installed. The installer gets confused as to what should be installed or some dependency is missing. Not sure exactly what causes it.
Go into Control and Add/Remove Programs and try doing a repair install for both CR and SP1. Then open up Explorer and click on Tools, Folder Options and then File Type. Scroll down to RPT and click on Change or Restore. Ther main be something missing from the File type association.
Be sure to do this when you are logged in as local Administrator and/or your account is also configured to be part of the Local Admin group.
Thank you
Don

HT4356 I have just updated my Epson printer to one which supports air print but consider it to be a waste of money as my printer has two paper trays and there is option to choose which try...just "print" How can I print photos via AirPrint from photo tr

Hi,
First-timer on this...Just updated my printer which was less than one year old, to one which had Air Print capabilities. This one is the Epson XP605 which has two trays, one being for photos. Each time I tried to Air Print a photo, it printed from the A4 plain paper tray instead of the Photo Tray.Twice...then I came into my study and changed the printer settings to Tray 1 (photo tray) Photo paper, size 5x7 and Photo Best, but still it printed on plain A 4 paper. Would be most grateful for any help, although I did read on one Apple site that AirPrint may not be able to choose trays!!!! "may not"?? Thanks

I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

Wrong automatic paper tray selection in HP LaserJet M3035 printer.

Hello,
I have a printer (this one http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-3328064-12004-3328083-2512333-2512337-3435... ) shared in Active Directory by several users (running Windows XP machines). The thing is that no matter how many times I try to set the source paper tray to a specific one, it seems it doesnt apply/store the changes, and it comes back to Auto tray selection (and it always selects tray #1, which is the one im trying to avoid), causing an issue which needs to be solved by hand.
Thanks a lot in advance.

1. Go into your SETUP MENU on your printer.
2. Choose PREFERENCES
3. Choose DEFAULT TRAY.
Try it and let me know what happens, thanks.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Word issues with upgradeing reports built in 10 to crystal 2008

We have a bunch of reports that were built and running with 10. We are trying to upgrade our servers to run with crystal 2008. The reports built in 10 have been working when run with the crystal 2008 runtime. With the exception of a problem when opening a report in word. I have figured out if I change the page set up in word to be landscape the report will now show fine. Also if i edit the actual rpt to be much narrower than the original, it will execute correctly in word. Has anyone else had this problem? Word will run very slow and there will be blank pages in between a multi page document.

Hi Bill,
Not sure what version you are using, get SP1. In the report designer if you got the Page Setup options try checking on Dissociate Formatting Page....
If you are using RAS and SP1 you can do this in code something like this:
System.Drawing.Printing.PrintDocument pDoc = new System.Drawing.Printing.PrintDocument();
PrintReportOptions rasPROpts = new CrystalDecisions.ReportAppServer.Controllers.PrintReportOptionsClass();
CrystalDecisions.ReportAppServer.ReportDefModel.PrintOptions MYPRTOpts = new PrintOptionsClass();
if (rdoCurrent.Checked)
                pDoc.PrinterSettings.PrinterName = cboCurrentPrinters.Text;
                MYPRTOpts.PrinterName = cboCurrentPrinters.Text;
                MYPRTOpts.PaperSize = (CrPaperSizeEnum)
                         pDoc.PrinterSettings.PaperSizes[cboCurrentPaperSizes.SelectedIndex].Kind;
                MYPRTOpts.PaperSource = (CrPaperSourceEnum)
                         pDoc.PrinterSettings.PaperSources[cboCurrentPaperTrays.SelectedIndex].Kind;
     // added the below line to verify the changes work.
                MYPRTOpts.PaperOrientation = CrPaperOrientationEnum.crPaperOrientationLandscape;
                // new API added to allow changing printing options
                MYPRTOpts.DissociatePageSizeAndPrinterPaperSize = true;
                MYPRTOpts.PageMargins.Left = 1;
                MYPRTOpts.PageMargins.Right = 1;
                MYPRTOpts.PageMargins.Top = 1;
                MYPRTOpts.PageMargins.Bottom = 1;
Thank you
Don

JetAdmin 10.2 Report help on paper tray levels.

Hi,
Im having trouble creating a report of paper tray levels for our estate. I have added the fields to the collection OK and can generate a scheduled report at 7pm ok but unsure on what templates or fields i need.
Printers are all MFP - M9040 and CM6040's. All latest firmwares (jan 12)
I need to create a report that shows printers with a paper tray of "50 sheets or less" or "empty". Empty is most important.
I only need to show asset,device name and location and which trays this affects.
Example
Asset 123456 @ 1st floor west wing, paper tray 4 empty
asset 232322 @ 2nd floor central, paper tray 3 empty.
asset 212111 @ ground floor, paper tray very low / or 50 sheets
Im not sure if the printers can detect number of pages or just "very low".
Please help

I have created alerts based on Tray Threshold which is not what i want. These are flowing on a individual basis. I require "snapshots" at scheduled times. Say 1pm and 7pm of paper trays empty. Reason for this is our maintence company will change all the paper at lunchtime that is almost out or empty and our security guards change paper when everyone has gone home. Anything that occurs between these times is down to the users and would be minimal. I cannot be sending engineers out changing paper whenever an alert is raised, hence snapshots of the estate. Please help.

Crystal 2008 Reduces Print Size

We have noticed some strange printing results on a few of our reports in the Crystal 2008 Windows form viewer that we use in our .NET application. For example, we have a few reports that will print perfectly from the Designer, but the entire output (font, images, etc.) is reduced and centered on the page when printed through our application. This is problematic whenever the report is printed on u201Cspecialu201D stock other than plain paper, such as stock with preprinted image areas or perforations. In such cases, we have problems of misalignment. We have discovered that the reports that exhibit this behavior have 0 margins, which we are planning to fix by setting .25 inch margins.
I would like to know, however, are there any other printing issues we need to be aware of in the Crystal 2008 viewer? Does the Printer Driver Dependency article still apply to Crystal 2008, or is there a more up to date version of best practices for printing?
Thanks
Darin

Hello,
Search on ForceLargeFonts and see if that registry key helps...
PDF export
Then Export to PDF and then print the report.
Also, try the No Printer option and Dissociate check box.
There are known issues due to MS's .NET Framework and printer drivers, MS scales the print job just slightly and nothing CR can do to force it not to. We tracked it and R&D told use they can't resolve the scaling issue, it's MS doing it.
It works in CR Designer because it still uses WIN32 API's and the legacy DEVMODE(W) structure which can get to. .NET handles DEVMODE(W) in a new way which we can't control fully.
Don
Edited by: Don Williams on Jan 2, 2012 3:34 PM

Crystal 2008 problem with Record Select Expert

I had a Crystal 10 report that worked fine where the Record Select Expert had a database table ID equal to a parameter... it was only supposed to report on 1 record. After using Crystal 2008 on the same report it completely ignores this Select Record Expert setting. I have tried deleting and re-adding the parameter. It acts like there is no record select setting.
Here is the formula that it shows me it is using: {Components.ID} = {?@ID}
If I go to the application opening the same record on a different machine using the old crystal, it works fine.
This used to only show me the 1 record, now it shows me the report on every record in the table. I tried upgrading the report to a 2008 report and it still does the same thing. The report filter no longer works. Do I need to do something different to select only 1 record in 2008 ?
After installing Crystal 2008 on my computer none of my reports work correctly anymore - all of them are ignoring my Record Select ...they worked fine before I installed 2008. The reports are older reports... they worked fine when I had Crystal XI R2 installed. This all started after installing Crystal 2008
Thanks,
Jeff
Edited by: Jeff Dressing on Aug 27, 2008 12:06 PM

Hello, Jeff;
I noticed the Record Selection Formula uses a Stored Procedure parameter:
{Components.ID} = {?@ID}
A parameter created in the report (not by a stored procedure) would be:
{Components.ID} = {?ID}
A report based on a Stored Procedure does not need a Selection formula for the Stored Procedure parameter. Connecting to the Stored Procedure automatically creates the parameter in the report and the value is passed automatically when the report is run.
Does the report work in the Crystal Reports 2008 designer?
Open the report in the designer. Go to Database Set Datasource location. Are the properties of the database at runtime still the same as what is saved in the report.
If the database is different at runtime, just as a test, change to the new database in a copy of your original report. Do a Database|Verify Database. Does it come back the "Database is uptodate" or are there changes?
Elaine

Upgraded to Crystal 2008 - one of my reports now has no data

Upgraded to Crystal 2008, now at (12.3.0.601).
However one of my reports (which was previously developed in Crystal X1) is now coming up blank.
I've tested the data on the previous system and the report comes back correctly so there is not an issue with data.
The report is built using XML Schema files and assigning the datasource from VS2008.
When the application is built with Crystal X1, this works fine.
I've refreshed the report using crystal 2008 but no good.
Other reports which use SP's as the source are working fine!
Any suggestions?

Thanks for the quick response.
What I mean by 'I refreshed the report in Crystal 2008' is that I opened the report in Crystal 2008 and verified it.
I did not have to do this with the other reports.
I cannot test this in the designer as the data gets assigned from the application.
However, the old version of the report with the same data works fine.
Note - there are no error message. The report displays with no data.
There are no code change made so everything points to the report which is strange.
Other reports work correctly but this one is different as it uses XML source.
Thanks.
Edited by: Lehause on Aug 24, 2010 3:40 PM

Looking for OfficeJet 8600 pro plus replacement paper trays

Where can I purchase replacement paper trays for the OfficeJet 8600 Pro Plus printer?
I am NOT looking for the add-on paper tray unit, but a replacement for the primary tray. We shuffle various types of paper and envelopes in and out of the tray throughout the day, and we would instead like to keep several extra trays loaded with specialty paper to reduce wear on the primary tray.
Suggestiosn?
Thanks!
This question was solved.
View Solution.

I searched in the online stores available by HP and was unable to find this part. However, I was able to find that the part is available through HP Tech Support by calling in.
Click here to access the full list of HP Tech Support contact numbers.
The part number is CM749-60036 for the main tray assembly for the Officejet Pro 8600 Plus. This part is, currently, around $25 usd, but prices are subject to change.
Hope this helps.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Change paper size when printing

How to change paper size when printing pdf? No option for paper size appear.

That is a feature of AirPrint. If you do a Google search on "AirPrint paper size" you'll find documentation from major printer manufacturers. For example, this is copied from some HP documentation:
What paper and media sizes are supported?
With AirPrint, paper and photo media sizes are automatically selected depending on the application you are using on your Apple device, your HP ePrint printer, and the region in which you are using AirPrint. You do not have the option to select different paper sizes.
For example, from Apple’s Photo application, if the HP ePrint printer has a separate photo paper tray, AirPrint uses 4 x 6 inch photo media as the default paper size. If the printer does not have a separate photo paper tray, AirPrint uses letter-size paper. If you are printing from Apple’s Safaribrowser, letter-size paper is the default paper size in the US region, and A4 is the default paper size in Europe.
AirPrint supports the following paper and media sizes:
Letter
Legal
A4
4 x 6 in photo paper
A6 photo paper

Crystal 2008 - Changing Paper Trays

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