Crystal Report Engine

We have an ASP .Net application developed using VS2008 and Crystal Report for .NET in VS2008. We display most of the reports in Crystal Report Viewer, we also print the report directly to a network printer using PrintToPrinter function.
We deployed the application on an W2003 server installed with Crystal Report Runtime and .Net Framework. The application is running smooth, except report printing. After user prints a few reports, they encounters errors like:
1. Error in File C:\Windows\Temp\....rpt: The request could not be submitter for background processing.
2. The Report Application Server failed.
From the server event viewer I can find an faulty event:
Windows cannot query DllName registry entry for {CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D} and it will not be loaded. This is most likely caused by a faulty registration.
Once the above errors occured we not able to print or preview ant reports. We have to restart the IIS Admin from Windows services.
Can anyone explain what's going wrong?

After days of troubleshooting, we found the error was caused by incompatible printer driver. We have tested on a few printers and the results are:
No.         Printer                  Print Drivers                      Remarks
1.            HP6L                      HP6L PCL6                           OK
2.            HP1200                 HP1200 PCL6                      OK
3.            HP1320                 HP1220 Series PCL             OK
4.            HP1320                 HP1320 PCL6                      Problem every 3 pages
5.            HP3005N              HP3005N PCL6                   Problem every 2 pages
6.            HP3800N              HP3800N PCL6                   OK
Hope this can help.

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Hi Sean,
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First I'd like you to have a look at the document SAP Crystal Reports Engine in a Multi-Threaded Visual Studio Application. Next make sure you are using SP 10 for CRVS.
Next, you will have to tell me what database you are using, connection type and if MS SQL, what client?
BTW.; these being community forums, you may get an answer, you may not. It may be timely, or not. If you are looking for a faster response, there is the option of creating a phone incident here:
Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store
One more KBA to look at:
1403341 - How to export reports in multiple threads using the Crystal Reports .NET RAS SDK
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Message was edited by: Ludek Uher

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Hello Everybody..!!!
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Post Author: samremedy
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Hi Ted,
Thanks for the update. yes I am using Crystal Report for Visual Studio 2005 and i am using this for a Windows Desktop Application.as per the document runtime is free and can be distributed.. it says_______________________________________________Integrate the Crystal Reports engine into client Microsoft Windows applications and, at no additional charge ("free runtime"), developers may:
u2022
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Also, see [Choosing the Right Business Objects SDK for Your Needs|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/40bccdfd-88a6-2b10-1da1-c47a54b625a7]
[Choose the Right SDK for the Right Task|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0070692-01a8-2a10-4797-ff0f5f73e1e1]
[Crystal Reports 2008 Component Engine Scalability|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/7025839b-00d4-2b10-33b4-cf0aa9e08412]
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