Crystal Reports 2008 crash when Select Page or Print Report

Hy,
I Have Crystal Reports 2008 on Windows Vista. When I select page or I print reports, Crystal Reports crash. I tried to uninstall Crystal 8.5 and Crystal XI that I was on the same computer and manually removed all entry in Registry. After this I reinstalled Crystall 2008 but the problem was not resolved.
So I tracked the dll called by CRW32.EXE and I found that the problem was on a DLL of Microsoft Office OneNote. I uninstall the Microsoft Office OneNote printer that Office Installation Program created for OneNote and now all work fine. I hope that this can help other people that have the same problem.
Ciao Filippo

Thank You for the information Filippo,
This is actually a known issue with CR 2008 when a printer driver is missing at least one file. Our developers are aware of the issue and are planning to release a fix soon.

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