CS:About service order

请教service order中operation选项卡中的Activity type是在哪里设置的？

Hi,
在CO模块中，你可以用t-code KL01创建新的activity type！
Good luck
Tao

Similar Messages

  • Contract , scheduling agreement and service order

    Hi all,
          Can anybody tell me about the contract scheduling  agreement and when we can suggest our client to go for schedule or contract agreement ?
    Pls tell me elaborately .
    Also Pls explain me about service order and when can i go for service order . whether it is restricted to AMC ?
    Pls explain me elaborately.
    pls explain me steps for creating contract or scheduling agreement and service order..........................
    points to be rewarded.
    Regards,
    Girish.

    Hi,
    Contract is outline purchasing agreement where you have a contract with the vendor,may be a for a predetermined quantity or predefined value. So everytime you need the matl,  you need to make PO ref the contract asking for the delivery of the matl. In such instance when PO is ref with contract its called contract release orders or call off orders. So Process are ME01, ME11, ME31K with aggnrement type, ME51,ME21 & MIGO,
    Scheduling agreement is a long term purchase agreement, where you will keep issuing the delivery schedules whenever there is a change in requirement or at predetermined time intervals. The delivery schedule can be on hour/daily/weekly/monthly basis. SA is also an agreement with the vendor for the supply of matl, may be a quanity or value. The delivery dates will be maintained in ME38 ref the SA which are called delivery schedules.So you can maintain the delivery schedule and communicate the vendor on Forecase basis or JIT basis. And when you need some more matl then will only create SA deliveries using ME38. SA could be of 2 types:- without release documentation-system will transmit the delivery info to the vendor once you save the document.
    With release documentation- after creating the delivery schedules you need to create SA release using ME84.So Process are ME01, ME11, ME31K with aggnrement type, ME38 & MIGO,
    Service order or service PO is created with item Category "D" and an account assignment category as per ur requirement. U can not enter ur material here only u have to maintain short text of material. Example: You want to clean the boiler and u given contract to your Vendor. Vendor sends quotation mentioning that Rs.100/hr/Man head. Now how you will measure the cleaning activities of furnace? You can pay to contractor based on the hourly basis/ man head spent in cleaning activities. So in this case create the Purchase Order mentioning "Cleaning" in the short text in Item overview(Acc assignment ' K' or “C” or “P” and Item category 'D) and item details " Man Head" Service No , Gross price - Rs.100.00 and unit - hour ( or pick from Service master) and Quantity-number of hours spent by all man head.
    The steps to create Service PO are:
    1) Maintain Item Category as D & account assignment such as cost center “K”or slaes order”C”
    2) Keep material code field blank.
    3) Enter description of service & other fields in the PO Item Overview level. Press Enter.
    4) System will prompt you to maintain services at Item Level. Maintain your service master number / service description & other fields (quantity / rate /)
    5) Save the PO.
    For more follow the links;
    For more follow the link;
    http://esoadocu.sap.com/socoview(bD1lbiZjPTgwMCZkPW1pbg==)/render.asp?packageid=DBBB6D8AA3B382F191E0000F20F64781&id=EB65A89F1AFD4C46AB61C6161BAF
    http://www.sap-img.com/sap-sd/sap-sd-scheduling-agreement-vs-contract.htm
    http://www.copacustomhelp.state.pa.us/infopak/nav/procurement/contracting/file1499/index.htm
    http://www.sap-img.com/materials/what-is-outline-and-scheduling-agreement.htm
    Regards,
    Biju K

  • Service order-Error during account assignment

    HI experts,
    I am facing a problem in CRM when saving Service Orders.
    Issue:No account assignment found for this service process
    An error has occurred in the system XXX while copying the document
    Message no. CRM_ORDER_MISC 020
    Diagnosis
    Errors occurred while transferring the document into another system.To view the error messages,see the enclosed log.
    Transmission log
    No account assignment found for this service process (Notification E CRM_SRV_LOG_EXT_OLTP 008)
    Actually,We have a problem about service order,how to integration with WBS element.
    We can see Account assignment in service order item from GUI,but search help is nothing.
    Account assignment is missing in UI.
    If anyone know it,please share with me.
    Thank you.

    Hi Fan Ding,
    1. Would you please check the Controlling integration settings in CRM and ECC systems.
    Most importantly, Replicate service characteristics relevant to controlling
    Assigning cost centres to service org units
    Establishing controlling type, controllin glevel and scenarios
    Assigning plant and storage location to service org units
    etc.,
    2. Please check whether Sales/Service organization assigned to Billing unit and in turn the Billing Unit is assigned to company code or not.
    Regards,

  • Customer Factsheet: Service Orders

    Hi all,
    Web UI: All sales orders belonging to sold-to-party XY are assigned to a specific assignment block of sold-to-party XY. What about service orders? How can I integrate service orders into the Customer Factsheet?   
    Thanks in advance.
    Best regards,
    AEV

    Hi AEV,
                If you want to display the service order data related to specific business partner then you have to go first BP_FACTSHEET component ,then select the service order view ,click on configuration tab and adjust the field what ever you want to display in web ui corresponding business roll.then you have to go BSP_DLC_FS component ,there you can assign the particular view to specific business roll and layout also.
    Thanks
    Vishwas Sahu

  • Report for Material Issued against Service Orders But not Billed.

    Hi Experts,
    For CRM Service Orders Based on the Reservation number generated in CRM we will make the Goods issue document in ECC.
    My Question In CRM Do we have any standard report to see Material issued against CRM Service orders but not billed. i.e. Work in progress.
    Thanks in Advance,
    Abhinesh

    Hi Vivek,
    What I wanted to say that you won't get information from VAV about billing since as far as I know it doesn't contain any relevant table.
    You should try create a query using LIKP-LIPS-(joint type: left outer)-VBRK. This will connect deliveries to billing document, you can also get SO number. Please try this.
    (Sorrowully I don't know which logical database would be good for you)
    BR
    Csaba

  • Service Order status  Not Changing From Resloved to Closed status

    The service order Status not automatically moving from Resolved to closed after 30days.
    Observation
    We Revived program Z program ,seems to be fine.
    I am set the program in debugging mode for testing the Service orders by  reduce the time duraion for staus resolved to closed, am getting the getting the Error Test determination procedure is not evaluated . 
    Point of dout
    1) Is there any relation between Test Determination Procedure and Z program.
    2) while am checking for Text Customing for Consistency I found an error Log.
    3) While creating Service Order Test field was Mandatory
                      for that have dout about is there any relation between for this program
    Thanks in Advance
    Regards
    Raju.........

    Solved ...
    BD75  (RBDMOIND ) is T-Code and report name ...
    need to schedule ...

  • Error while changing Service Order in CRM

    Hi,
    After creating Service Order in CRM, i click on change mode, it shows the following error:
    An error occurred in system ECC during account assignment
    Message no. CRM_ORDER_MISC 060
    Diagnosis
    Errors occurred when assigning an account assignment object to a business transaction. To view the error message, see the accompanying log file.
    Transfer Log
    Enter the business area (Notification E KO 136)
    Characteristics for Controlling object have errors (Notification E IAOM 034)
    What needs to check in R/3 to process this successfully to create an Internal Order in ECC referring this Service Order.
    tnx in adv.
    rgds,
    balu

    Hi Balu,
    You can refer to the note 966289 which talks about this problem if a service order template is used.
    Thanks
    Abishek

  • Error while  changing Service order through  BAPI_ALM_ORDER_MAINTAIN.

    Hi Frens,
    I am facing problem while  changing a service order .
    I am changing the  HEADER ( Planner group & Basic Finish date )   through
    BAPI_ALM_ORDER_MAINTAIN.
      lt_methods-refnumber = '000001'.
      lt_methods-OBJECTTYPE = 'HEADER'.
      lt_methods-METHOD = 'CHANGE'.
      lt_methods-OBJECTKEY = l_aufnr.
      append Lt_methods.
      lt_methods-refnumber = '000001'.
      lt_methods-OBJECTTYPE = ' '.
      lt_methods-METHOD = 'SAVE'.
      append lt_methods.
      lt_header-orderid = l_aufnr.
      lt_header-PLANGROUP = 'GE'.    " Hard coding for testing
      lt_header-FINISH_DATE = '20081114'.
      append lt_header.
      lt_headerup-orderid = L_AUFNR.
      lt_headerup-PLANGROUP = 'X'.
      lt_headerup-FINISH_DATE = 'X'.
      append LT_headerup.
      CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
        TABLES
          IT_METHODS   = LT_methods
          IT_HEADER    = LT_header
          IT_HEADER_UP = LT_headerup
          RETURN           = LT_return.
      CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
         EXPORTING
           wait = 'X'.
    I am getting error No : IWO_BAPI2  ( 118 )"  *Order 5001887 cannot be saved, since no operation is maintained."*

    Hi Balu,
    You can refer to the note 966289 which talks about this problem if a service order template is used.
    Thanks
    Abishek

  • Goods Receipt after Completion Confirmation for Service Order

    Hi,
    We have a scenario in which a Notification is used to create a Sales Order & a Service Order using the action button.
    The Sales Order has a old/used product as a line item which we will consume along with some other new parts(added in the components tab in Service Order) to make a remanufactured product which we will obtain after using IW42 for Completion Confirmation. (The Service order is to carry the cost of refabrication/refurburishment & additional parts as well)
    We need to do Goods receipt of this remanufactured product to bring it into stock so that we can deliver the same using the same sales order.
    Is this possible? We have tried using Refurbishment order both CS/PM but have not been successful in inwarding the remanufactured product using IW8W.
    Kindly do suggest possibility of using a Service Order(created through a notification) with a GR feature for the above process of inwarding. Any alternate suggestions would also be very helpful.
    If this functionality can be achieved with some enhancement(custom exit, BADI etc) & some amongst you have worked on something similar , please do share your valuable inputs
    Thanks & Best Wishes
    Vishal

    Hi
    I dont think you will be able to do Goods receipt against prodcution order using inbound delivery VL31N. Inbound deliveries are normally created for Purchase orders and then GR can be posted wrt to the inbound delivery.
    Prod order is normally within warehouse only so you can use MB31 and post GR directly against Prod order.
    If you can explain more about your scenario hope we may help
    Please let us know
    thanks

  • Trace back item category in service order

    Hi all
    a few days ago I came across an issue which I presume is PP related.
    the issue is , while doing 'dp90'(intially gets created with 'iw31') , I got an error message saying combination of zdr leis sein and l2w does not define an item category.  I saw only these two entries in the system
    zdrleissein+blank = l2w
    Zdrleissein+l2s = l2w
    so now it was left to me to make the following combination :-
    zdrleissein+L2w= what
    of course I chose my intuition here and made it into
    zdrleissein+L2w= L2w
    all works ,
    but my query is, why L2W and not 'L2s' or 'xyz'.
    in 'dp90'. user just types in service order no. and -->'enter' and happy to see the next screen, so what item cat. was used went through underwater. where do I see where was the actual construction used (sales doc type + It cat grp+ item usage+Higher level usage] and what item cat. is the system really looking for ?
    Thanks

    Hi
    I am so sure about the exact functionality, but you can follow the below path in SPRO,
    Sales---- Sales documents---Sales document item
    Also seek help from your SD consulant & post this thread in SD forum also.
    It would be of your exact help.
    SmanS

  • Form Creation for Service Order

    Hi
    I am new to CRM Mobile, although I have worked in CRM for couple of years now.
    In our project there is requirement to print forms (attached to Service Order) from Laptop whenever company representative meets customer. For this CRM Mobile is being used.
    Now related to this I have few questions:
    1) Form Creation: In CRM online system we can create form in SMARTFORMS. Do we use the same tool for form creation? Where is it created and how is it downloaded to Laptops ? (I believe  to a transaction type we assign action profile which calls this form. This is brought into system using normal synchronization)
    2) Which Database tables does it refer to, normal CRM application tables or SMO tables.
    Please help me in this.
    Thanx & Regards
    Hits

    Hi,
    the kind of Mobile applications we are talking about here is only running on laptops or tablet PCs, not on handhelds. So normally the users have an additional portable printer with them when being in the field.
    Another thing: For the document generation there are two possibilities, MS word or crystal reports. Both have advantages and disadvantages which need to be analysed for the project.
    Regards,
    Wolfhard

  • Purchase price for components in service orders

    Dear Fellow SAPPERS,
    I did not find any separate forums for service management nor did I find anything for plant maintenance. As a result I have to post it in this forum since SM/CS uses lot of settings from SD. If you do not find this relevant, please point to appropriate forum for my post.
    Now the problem,
    When users are entering components which are externally procured in the service order compoenent tab, the price is picking up automatically from the purchase inforecord. For some materials which are stocked and real materials we want it this way. But the client is also using generic materials like nuts, bolts, impellers etc where the purchase price is specific to the service order.
    When the users are putting in a real price, the price from the purchase inforecord is overwriting the price the user entered. Then they need to reenter the price which if they forget, the purchase requisition gets a wrong price. We want to stop this overwriting of price from inforecord for certain materials.
    How is this possible? We are exploring the function module CO_ZF_MAT_INFORECORD_READ where the price gets fixed from inforecord. Is modifying the funtion module the only way?
    Thanks in advance for any help.
    Andy.

    Hello,
    Its not that easy unfortunately. The users started complaining about this behavior many months after go live. Before that the indicator Info record update was already checked in the PO. Since these materials are generic with few materials, most of the info records are already created. Now when I delete the inforecords, I get an error message inside the service order that the inforecords are deleted. So I cannot go and delete the inforecords.
    This needs to be done by a program. Anybody has experience modifying the function module CO_ZF_MAT_INFORECORD_READ by implicit enhancement?? Also any links explaining all the features / functionality of implicit enhancement.

  • Creating service orders in R/3 from CRM

    Hi Experts
    I am working on an scenario in the Interaction Center WinClient where complaints can be registered concerning iobjects. For now, we have made the design using activities, where the objective is to simple register complaints. However we would like to have direct integration between the complaints filed as activities and service orders in R/3.
    We have thought about two possible approaches to do this. One by creating a service order in CRM as a follow to the activity described above using the action profile, and the transferring the service order to R/3. However we feel this might be a little complicated due the fact that using services orders in CRM requires more configuration. The second approach consists on creating an Action Box of the Interaction Center WinClient that calls a PM transaction in R/3 where I can directly register the service order in the R/3 system.
    Does anybody have any ideas on what would be the approach?
    If somebody have any ideas on how to create a service order in R/3 from CRM would be very helpful and will be rewarded with points.
    If you have any documents that might be useful for the configuration I would really appreciate that help. My e-mail is [email protected]
    Thanks for all

    Already answered

  • Creating R/3 service orders from CRM

    Hi Experts
    I am working on an scenario in the Interaction Center WinClient where complaints can be registered concerning iobjects. For now, we have made the design using activities, where the objective is to simple register complaints. However we would like to have direct integration between the complaints filed as activities and service orders in R/3.
    We have thought about two possible approaches to do this. One by creating a service order in CRM as a follow to the activity described above using the action profile, and the transferring the service order to R/3. However we feel this might be a little complicated due the fact that using services orders in CRM requires more configuration. The second approach consists on creating an Action Box of the Interaction Center WinClient that calls a PM transaction in R/3 where I can directly register the service order in the R/3 system.
    Does anybody have any ideas on what would be the approach?
    If somebody have any ideas on how to create a service order in R/3 from CRM would be very helpful and will be rewarded with points.
    If you have any documents that might be useful for the configuration I would really appreciate that help. My e-mail is [email protected]
    Thanks for all

    Hi Alberto,
    The second way though it looks simple but has lots of functionality gaps.
    Jst imagine, if service head wants to know the number of compaints being served completly, or what are the types of complaints and what are the services we offered, or link between complaints and service orders.
    This would not be achieved in the second senario.
    Better go ahead with the first solution, and it hardly requires much of the configuration, also u would be able to do all the analysis.
    Best Regards,
    Pratik Patel
    <b>Reward with points!</b>

  • Service Order creation from a Repair Order

    Hi,
    This is about a case of performing Repair services for customers. Customers send their defective product along with replaceable parts for performing the repair. After completing the repair, the repaired Product has to be sent back to the Customer. Then, we claim service charges from the customer for the labor involved.
    I created a Problem Notification and from there, a repair order (RAS). However, after taking the defective product into stock, system is not generating a Service Order. It is automatically picking up SM03 and displays "Order Type SM02 is not suitable for repair processing".
    Can anyone guide me through the steps required till Billing !!
    Thanks.
    Raj

    It is not picking up SM03. It is picking up SM02. And SM02 is not a refurbishment type maintenance order. That is why it is giving this message. Trace back to the requirements class/ requirements type to see which service order type is being determined for the item category.

Maybe you are looking for