CS2 vs CS3 printing to Epson 3800

In trying to diagnose a Photoshop/11880 printing problem, I made some test prints to an Epson 3800 from the same test file. Andrew Rodney's "printer test" image includes very smooth color gradations R > M > B > C > G > Y > R. This image was printed from PS CS2, PS CS3 and Lightroom to the Epson 3800 on Epson Premium Semigloss Photo paper using Epson's Pro38PSPP profile. The CS2 and Lightroom prints were identical. The transitions in the color gradations were very smooth. The CS3 print was very close in overall color balance, but the transitions in the gradations were not as smooth, or gradual, especially between magenta and blue, and between green and yellow. Shouldn't prints of the same file from CS2 and CS3, using the same profile, look identical? The on-screen soft proofs in CS2 and CS3 look identical, but the prints do not.
4 x 2.5 GHz PowerPC G5.
4.5 GB RAM.
OS X 10.4.11.
Photoshop CS2 9.0.2
Photoshop CS3 10.0.1.
Lightroom 1.2
Epson 3800, Driver Version 3.57
Direct USB connection.
Epson profiles are located in driver package (as installed).
Epson Semigloss Photo Paper 250.
Photoshop Manages Color, Epson Pro38PSPP profile.

Yes, all settings were the same. I got official word from Epson today there are problems with CS3. Epson, Apple and Adobe tech people are meeting in a few weeks to find a solution. In the meantime, all printing from my Macs to the 3800 and 11880 will be from CS2 and Lightroom. Thanks for your input.

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Adobe Reader 10.1.3 Will Not Print on Epson 3800

I know it says printing problems solved, but today I wanted to print some tax forms and the dialog got as far as showing the file loading into the printer after accepting the Preview. Then it stopped. So at least for the Epson 3800 on Win 7, it won't work. However, it did print on an Epson Workforce printer on XP SP3. Both computers have the latest update.
One difference: with the 3800, I get asked if I want to save it and I have to say yes. The save is another file this time the extension is .prn which nobody can read. Or print.
I have the latest driver on the 3800, and it works in CS6 fine and also Open Office.

Followup:
I checked out another form and got the following notification:
After clicking OK, I also cannot print. In fact, I can find no Acrobat file that will print. It sure looks like it's the printing capabilities that are no longer enabled!

Problem printing with Epson 3800 and Photoshop CS5

I came across a problem trying to print with my Epson 3800 in Photoshop CS5. I recently upgraded to Photoshop CS 5 (and Lightroom 3). I tried to print using my Epson 3800 with CS5 but could not adjust Print Settings, Color Mamagement, Paper Configuration, Expand Border because those options are unavailable and there is a line crossing through them. I get a message that says "The bundle 'Print Setting' could not be loaded because it does not contain a version for the current architecture". It then says to contact the creator listed here for the latest version: PrintSetting version 3.57, Copyright SEIKO EPSON CRP 2001-2006. I can print through Photoshop CS4 as usual, but CS5 is a problem. I haven't tried printing though Lightroom 3 yet, and have not typically used Lightroom to print, but I wonder if that will be a problem too?
Any help will be appreciated.

If you run CS5 or LR as a 32bit application you will have all these option available to you. You can then save these options as presets that can then be applied when you are running the applications in 64bit mode even if you can not access them individually.
Also you might want to check Epson's download site especially the European site to see if there are newer drivers or updates for your printer. The newest drivers for other printers like the 7600/9600 support application running in 64bit mode.
Doyle

LR3 wont print to Epson 3800 on Mac OSX 10.5.8

I have never been able to print through the print module ever since upgrading to LR3. I have an Epson 3800 on a MacPro running 10.5.8.
I have absolutely no problems printing through Photoshop CS5. Beautiful results! NOTHING from Lightroom: Very frustrated! Any help, suggestions
greatly appreciated! - Craig

What happens when you try to print, any error messages?
Have you tried printing in Draft Mode (check the box in the Print Job panel)?
What settings are you using to print with?
Both my Macs print to my 3800 perfectly, I am on 10.6.5 though - have you considered upgrading?

Printing with Epson 3800 via Airport Express

I'm trying to get my Epson 3800 printer working over a Airport Express connection (3800 -> USB on Airport Express). The printer is showing up fine, however when I get to the print dialog I don't have all the advanced controls as I do when printing directly connected to the computer (printer settings and advanced media control).
What do I need to do to get those working?
OSX 10.6.3 with the current 3800 driver (6.11) and firmware (o02179_q).

Hello Jeff,
There could be one of two things causing this.
1. The print dialog is not expanded. When you select to print, if you only see the Printer name and the Presets menu, then you need to click the triangle next to the printer name. This will expand the print dialog view and show you all the menu options.
2. If the print dialog is expanded but the menu options are different, then you may have created the print queue for the Airport connection using the Gutenprint driver. If you open Print & Fax and select the 3800 queue for the Airport connection, in the right hand pane you can see what driver is being used in the Kind section. If this shows Epson 3800 - Gutenprint v5.x.x, then you have created this print queue using the Gutenprint driver rather than the Epson driver. The Gutenprint driver usually provides most of the functions you would require, they are generally just located under different menus. So you can choose to keep using the Gutenprint driver or delete this queue and create it again, ensuring you select the correct Epson driver.
Pahu

Panoramic print problem epson 3800

I set up a custom page of 40 x 13 inch, put the cell size in for the picture size i require and set everything else. print preview shows the print as i want it, but when it prints it only does a small portion of the print the wrong way round. Is there something in lightroom i'm missing or is it to do with the printer (epson 3800) setting. paper is fed via sheet feeder, which i had done successfully on 2400 previously.

I rencently have a problem using custom paper size with an Epson 3800 and Lightroom. It may not be the same problem. I was not able to determine or understand if it was an LR or an Epson driver (Mac OS 10.5.6) error.
I use Moab Chinle "square" album (12"x13"). When I was printing this paper size, I got almost always half-printed page. I have tried many things but the last setting I modified solved my problem.
By setting the longest side to the height of the paper in the custom page definition, I do not have half-printed page anymore.
Hope this will help.

Photoshop CS3 Printing on Epson 825

I can't get the print size I have in the Photo, instead I get a small
3 X 5 picture at the top on the photo print when the size requested
is 10 X 8. I use CS3 and Window XP. I can print correctly with CS2.
Any help is appreciated.
Thomas Rice

Hi,
Thanks for the information.
I also found a software called Qimage which, although a bit clanky to get used to managed to print to the 100".
I find it strange that CS3 cannot print these images. Even to print to 44 inches you have to rotate the image to Portrait first.
I'll buy Lightroom as large pano's are the requirement at the moment still, but Adobe need to address this issue, unles they deliberatley want us to purchase 2 applications, when one should be enough...
Thankls for the info again.

CS3, Mac OS 10.5.5, Epson 3800 Printing Problems (v6.11)

Since recently migrating to MacIntel running an obligatory 10.5.5 , I've been encountering problems printing to my Epson 3800 of 2 kinds that had previously not arisen on PPC based Macs using 10.4+: 1) When switching media that requires a change of black ink (photo black to matte or vice versa) there does not seem to be a straightforward way to go about this without encountering glitches (previously this had been handled smoothly by the driver); 2) The driver indicates randomly that my paper feed parameters are incorrect for a given job, when in fact this is not the case, and this makes printing needlessly irksome and inefficient. This is a marvelous printer that I've been using for the past 15 months so I'd appreciate any suggestions that would allow me to remedy these problems.

Dear Ralph,
Thank you for replying to my post.
It does not seem that I will solve my problem by localisation "rectification". I am in an all International environment. Hmm.
Do you use InDesign CS3 in a totally colour managed environment?
I just got a Colour Profile done for my Intel Mac machine from InDesign and it is 'less than perfect'. Very frustrating.
This colour expert suggests I set up my work flow as follows:
[Well if I was allowed to include snapshots of my screen they would appear here.]
The Printer Profile I am using in the Colour Management dialogue box is the profile provide by the Colour Expert.
How do you set things up please?
I had, in fact still have, an Epson 3000 that the Colour Expert profiled and gave me phenomenal colour accuracy up until OS 10.5.5 when the Epson driver became non-operational. I am so disappointed that I am having so much difficulty with the 3800.
I think there are Adobe v. Mac issues plus driver problems!!!
If you can shed any light on this, I would welcome it.
Thanks.

Images print too dark from Photoshop CS2 and CS3

Having used both CS2 and CS3 I now realise that the prints that I work on in either appear much brighter on the screen that they do when printed, as much as 3 stops darker when printed. I have also noticed that in other programs such as Google Picasa that I use as a viewing tool the images appear closer to the images from the printer. I have used various pro-labs that require their profiles to be used and my own epson 3800 printer at home and despite trying lots of different settings I am unable to get prints that look like they do on the screen they are always darker.
I am using windows XP on a dual core 2.4 PC with 2 Gb ram and an ATI Radeon X1600 series grafix card which I have just updated the driver on. The monitor is an LCD type and is calibrated weekly using a spyder 2 express.

First isolate whether your display is too bright or your printer is too
dark. I'd start by printing images from another source and see if they
look as they should. www.drycreekphoto.com has a number of calibration
images that should do for this purpose.
Once you've isolated the problem, we can take it from there.

Epson 3800 printer profiles not showing up in Photoshop 3 and 5

When I try to print to my Epson PRO 3800, asking Photoshop to handle colors, this printer profiles are not available. I have this printer for years and have always used PS CS3 to print (and handle colors). Now I have PS CS5 but continue to use 3 for printing to the 3800, because the Epson profiles disppeared from CS5. Now they have disappeared from CS3 too. Any advices?
Thanks1

it might be helpful to include what os you are using (unless i missed it)
http://helpx.adobe.com/photoshop/kb/print-settings-option-unavailable-print.html
gballard.net/photoshop/epson/cs5/

Print output not as wide as it should be (CS5 on Epson 3800)

I'm having problems printing (to an Epson 3800) on 17x25 paper (the image is 16x24 @ 240dpi). The image is not printing the full width of that it should. The odd thing is that it fills a different width every time I try to print it. I have tried multiple images and the same thing happens, so I do NOT think it is something specific to the image.
I suspect it is a problem with my printer. But after spending almost 45 minutes on the phone with Epson, they claim is must be a problem with PS (I'm using CS5 [12.0.4] on Windows Vista 64-bit, SP 2 machine). Epson support had me save the image as a JPG and print it from Windows native print util (and not PS), borderless on 17x25 paper and the printer was able to print the full width of the paper...they thus concluded it was not a problem with the printer...but I'm not so sure, I think it could still be a problem with their printer driver (and not a problem with the print head physically not being able to move that wide).
I've printed hundreds of prints this size with this version of CS5 on this exact same machine and printer and never had a problem bef
The "native" dimensions of the image are 2336 x 3504. I have resized it to 3864 x 5796 (which is 16.1 x 24.15 inches @ 240dpi). The first time I printed it (where this problem occurred), it printed about 12 inches wide; the 2nd time about 11 inches, the 3rd time about 13 inches. Note: the image is NOT being scaled, it is printing at full size but it just being cut off.
The weird thing is that if I size it to any of the other 4 sizes I regularly print at everything is fine (5 x 7.5 on 5.67 x 8.33 paper; 8 x 12 on 8.5 x 12.5 paper, 10 x 15 on 11 x 17 paper and 12 x 18 on 13 x 19 paper).
My first suspicion was that their was a physical problem that was preventing the print head from moving that wide. But the experiment the Epson tech had me do shows that the print head is not "blocked". Thus, I can only think that there is either: a) CS5 is someone putting an incorrect "bounding box" in bit stream it is sending to the printer or b) there is a problem with the Epson print driver in that it is interpreting the "bounding box" of the image incorrectly (but only when sized at 3864 x 5796).what m
Does anyone have any ideas about what might be causing this or how I could fix it? I have a customer waiting for prints (that they've already paid for!). Let me know if there is any further information I need to supply in order to further diagnose.
p.s. I tried Adobe's Chat support and got nowhere and the hold time for phone support is over 2 hours...so I thought I'd try here

, Well, I finally got thru to phone support. They told me they couldn't help me because I hadn't updated to CS6. If I wanted them to help me I would have to pay them :-( I asked to speak to a supervisor because has never been the their policy before (I got phone support on CS3 as recently as 6 months ago without being asked to pay for it). After yelling at the supervisor, he agreed to transfer me back to the 1st-level support person and instructed him to try some simple diagnosis and if that didn't solve my problem then I would have to pay for more support.
The 1st-level support told me to:
1) quit PS
2) remove the Adobe Photoshop X64 CS5 Prefs.psp file from C:\Users\[my username]\AppData\Roaming\Adobe\Adobe Photoshop CS5\Adobe Photoshop CS5 Settings (path may be different depending on your version of windows)
3) restart PS
4) open/resize and print my image
low and behold, that solved my problem! I'm happy! And I didn't have to pay for it!
I still don't know exactly what the problem was, but somehow a corrupted preferences file was at fault.
Now, all I have to do is get my preferences set back to they way I had them before the "factory reset".

Can't get correct Print Dialog options when installing Epson 3800

Hi,
I am certainly not an expert at Mac OS. I have exhausted all my options on getting the Epson 3800 driver installed correctly. I am very thankful for any help since I have been working on this issue for 4 days.
I connected my Epson 3800 to my PowerPC via USB. The proper driver shows up on the "About this Mac" window under printers. I added the printer through the "Print & Fax" option. I select to use the 3800 printer option for the Selected Printer for the Print Dialog. However, when I use print in any application (Text Edit, Photoshop CS3) I only have the following options available in the pulldown below the Presets box:
Copies & Pages
Layout
Scheduler
Paper Handling
Color Sync
Cover Page
Summary
I have no PDF button available on the panel. I should have about 3-4 more items on the list (e.g. Print Settings). Also the driver being used doesn't show up on Print Dialog.
I can get different settings with my cheap HP Officejet 4300 All-in-one printer.
I've reinstalled the OS a couple times. I've reinstalled the driver many times. Sometimes there is a Epson USB option available from the More Printers button in Add Printers and sometimes not. I've also tried installing with Ethernet and got the same result - shorter Print Dialog options.
I have printed to the printer without using any advanced options. However, this greatly limits the capabilities. The printer appears to be talking to the computer - I can get ink levels displayed on the screen.
I've been walked through the setup process by Epson technical support twice but they were stumped. Looking for any suggestions or areas to investigate. I'm really baffled and I've spent hours on it.

The PPD File version is listed as 1.0
I tried the safe boot option. You weren't kidding about taking a while. I thought my Mac was trying to take off with all the fan noise. :o) However, it still didn't work - no PDF button.
I did the printer utility reset but that didn't seem to work either.
I tried the shareware you recommened. However I got the same result. Perhaps I should restart? This is the output from it:
+The file /private/etc/cups/classes.conf is missing. This file is deleted when using the Reset Printing System option.+
+The file /private/etc/cups/printers.conf is missing. This file is deleted when using the Reset Printing System option.+
+The permissions for the directory /var/root/Library/Printers are incorrect!+
+They are drwxr-xr-x, but should be drwx------+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/High Quality Print.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX1a 2001.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX3 2002.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/PDFX4 2007.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Press Quality.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the file /Library/Application Support/Adobe/Adobe PDF/Settings/Smallest File Size.joboptions are incorrect!+
+They are -rwxrwxr-x, but should be -rw-rw-r--+
Repaired.
+The permissions for the directory /var/root/Library/Preferences/Acrobat/8.0_ppc are incorrect!+
+They are drwxr-xr-x, but should be drwxrwxr-x+
Repaired.
+Recreating symbolic links...+
Done.
+Verification complete.+
+846 files examined. 8 problems were found and repaired. It is recommended that you verify the permissions again to make sure the values are correct.+
Any other ideas? I really appreciate your suggestions.

Dark prints Epson 3800

When using Adobe Photoshop CS3 and OS 10.5, I never had trouble producing prints from my Epson 3800 that were a good match to my screen colors. However, since switching to OS 10.6 (I'm now on 10.6.7), I have been having endless problems getting accurate prints. I am using the "Photoshop Manages Colors" option. I have tried loading the latest available Epson drivers, following their specific instructions for Snow Leopard users, and tried suggestions from numerous online forums, but to no avail. All my prints come out with extremely dark darks - it's as though an extra contrast curve has been added before printing.
The only partial fix I've found has been to alter the output transfer function from Photoshop - but this is a very iterative and subjective process, and frankly, it makes me dread having to make a print, instead of enjoying the process.
From all I've read, it seems that between Adobe, Epson, and Apple, someone has dropped the ball on color management under OS 10.6. Can anyone refer me to a fix I may not have tried?
Ray

OK:
http://www.adobe.com/support/contact/
http://forums.adobe.com/community/photoshop

CS5 and Epson 3800. Prints Too Dark.

I've seen old posts about this, but nothing recent with this configuration of software and OS:
After years of printing successfully with my Epson 3800 from a PC, I recently switched to a Mac (Mac OS X 10.6). I am using Photoshop CS 5.
Despite many iterations of monitor calibration trying different settings, my prints are consistently about 2 stops too dark. I'm very vexed.
What is the latest information about this and how do I resolve this?
Thank you.

Hello!
The expert on 3800 is Eric Chan, one of the Camera Raw Senior Engineers : (scroll down after the Photo) http://people.csail.mit.edu/ericchan/
Message was edited by: Pierre Courtejoie -Typo

Color printing shift in Epson 3800 & InDesign CS5

Somebody please help!
I wrote about this once before and have been looking for a thread to help me figure out why I am having so much trouble printing from my Epson 3800, since I upgraded to CS5. The issue is specific to InDesign and Acrobat. I have the identical settings from CS4, but when I print, the colors look faded. I have tried exporting the files to PDF (for high quality print) and then printing from Acrobat and I get the same result.
the two things that are different are the Mac OSX (Snow Leopard, used to be Leopard) and CS5. All other setting are exactly the same.
If I open the pdf in photoshop, this isn't a problem, so what has happened?
I would be so grateful to hear from anybody experiencing this problem.
Thanks so much!
sharon

In and of itself, synching settings in bridge won't have an effect on output, and won't affect existing docs unless your policy settings are to convert to the working space or you do it manually (neither of which are necessarily a good idea in all situations). Nor do we have any indication that this is a profile mismatch problem.
Without a lot more information about working profiles, whether they're already synchronized, driver settings, whether transparency is involved, and the patch levels of both ID and OS X I hesitiate to speculate on where the problem might be. There have been a lot of problems with printing from CS5 on OS X 10.6, but most seem to be worked around by exporting to PDF, which seems not to be the case here, so a lot more information would be beneficial.

CS2 vs CS3 printing to Epson 3800

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